Amazing Resort

Beautiful place to enjoy the ocean The food was great..The staff were always so helpful and friendly..A great place to relax and enjoy the entertainment at the pool and evenings!! Rooms are clean and comfortable. Fridge well stocked with enjoyable beverages.

Fantastic resort

We enjoyed our stay at the Riu. Pools were fantastic. Bathrooms were clean. Drinks were great. Restaurants were good, but they don't take reservations. You need to show up at about 6:00 and you will be seated if they have room or come to the 2nd seating at 8...I think it was. The buffet had the same things everyday for breakfast lunch and dinner. We really liked the jerk chicken which was an outdoor restaurant that had chicken rice and veggies every day. This was delicious. Also Capucin [... read more]o was great for coffees and desserts. We enjoyed our coffee here! Our room was on the 15th floor. It was freezing cold when we got there. It was set at 15degrees. We had issues with the a/c the whole stay. The floors were always moist. Not sure how to explaine it. At night I was cold with the a/c off. Room was not my favourite place. They came o fix the a/c and it seemed to fix the wet floors for a bit, but it didn't fix the problem. Floors were always moist! Loved the place but the hotel room not so much Also on the safety side of things. We found broken glass on the beach right next to our chairs one morning. Thank goodness no one stepped on it.....we removed it from the sand and notified someone to come clean it or remove that part of the sand from the beach area. Someone did come, but he was scattering the sand all around. Maybe he didnt understand us!!! They shouldn't allow glass onto the beach area. There was always someone at the entry way telling you to put a shirt on as soon as you entered the building. They should have someone telling people no glass on the beach as soon as you enter the beach area.

The best all inclusive we’ve been to!

Beach: best beach I’ve been to (I’ve been to Cuba, Jamaica and Mexico) Hotel: absolutely gorgeous. Clean and well air conditioned. Food: amazing food! Even the buffet food was great. Customer service: the workers were all super nice and pleasant. Overall, the best all inclusive I’ve been to!

Beautiful Resort

This was my first time at an all inclusive and I absolutely loved it. The food was great, a wide selection of restaurants and the jerk chicken station was amazing and freshly served! The beach was beautiful and the staff service was exceptional.

Perfect Honeymoon Experience

The beach is beautiful, everything is so close by to the resort. Lots of restaurants to choose from and the buffet was always delicious. Our favourite was the little cafe. The service at the resort is great.

Beautiful Ocean Front Getaway

The resort exceeded my expectations with its cleanliness and mostly friendly and accommodating service. Everything was close together, only steps away from the beach. The hotel property had an intimate feel but a grand appearance. You never felt crowded or rushed and options for food, activities, fun or relaxing were plenty.

Amazing Resort!

Friendly staff and great facilities. Beach and location was also perfect. Enough restaurants to try different food every day. The infinity pool and swim up bar were great as well. Very close to the city center and excursions.

Outstanding resort

We just visited Bahamas for a birthday with 5 couples and the resort was amazing. Clean, friendly, the beach was breath taking. Everything on the menu was great..... no complaints on the food and their jerk chicken fell off the bone. It’s right next door to Atlantis which made it easy to travel and keep busy at night. Not a party resort..... but the pool area during the day is a lot of fun with the entertainment team. The staff are very friendly and make sure everyone is taken care of. Definit [... read more]ely a resort I will recommend.

Fabulous Resort

We just returned from a vacation at the RIU Palace Paradise Island 🌴 in the Bahamas. This hotel has been renovated. Everything looks new, gorgeous lobby, great, clean rooms, amazing infinity pool & swim up bar. The food was delicious & the buffet had a great selection. Can’t reserve A La Carte, 1st come 1st serve.

Fantastic resort

From start to finish we had a great vacation! No complaints can’t wait to go back. Food great. Beach great. Service good, sometimes seemed under staffed. Did not do any excursions but did go to Atlantis. Wondered though grounds and went to casino. It was nice.

BEAUTIFUL BEACH, RESORT NOT UP TO RIU STANDARDS

Beach and location can't be beat however the service at this RIU is not up to the other RIU standards. We had to call multiple times for service, and could not make it into the sit down restaurants as they always told us they were full. Room view was of the parking lot and very very tight balconies. I called for room service one night and they didn't even show up. We book a junior suite ocean view and did not get that.

Great resort.

The hotel was great. Nice renovations in the rooms, lobby, restaurants and gym. Very clean. Good food. There is an damp odor in the lobby and the no bathroom in the gym. Also no showers if we have late check out. We were forced to pay the added fee to keep our room longer if we want to enjoy the beach the rest of the day.

Great location and beach front

The hotel was great and perfect location. Keep getting power failure and had to operate on generator which was not strong enough for air conditioner, so most night were very hit without the air. Also had to line up for one hour for restaurants for dinners.

Not the Best

The grounds were nice food was great . Room was not good . Windows were full of mactac glue No balcony Facing parking lot One bar only . Very noisy .no entertainment at all Front desk was rude and unacomadating No shops to look at Very boring resort

Amazing vacation

Grounds were so tidy and resort employees were always willing to help. We felt so welcomed at the riu palace paradise island and we will be back. The food was also delicious and lots of options to choose from.

AMAZING STAY!

Went here for my honeymoon and the resort was amazing! Great staff, clean, yummy food, beautiful beach and pools. Would highly recommend to anyone looking for a relaxing vacation! We will definitely be back here

Great trip!

Thanks to Candice Anger for all her help with our Bahamas trip! The Riu was a great hotel, all inclusive, the food, beach, pool and resort does not disappoint! I would definitely recommend for a four day getaway!

Not what we expected for a Riu

Relatively small resort. The close proximity to Atlantis and all-inclusive package were the biggest factors in our decision to stay here. We have stayed at Riu hotels in the past (Mexico, Costa Rica) and have not been disappointed. This location however, was not on par with our expectations of the Riu chain. The hotel was very clean, but the food was just ok - excellent produce and salad bar, but hot foods were nothing to rave about. A la carte restaurants were an absolute joke. We tried three o [... read more]ut of four specialty restaurants at this resort, one of which we actually walked out on because the service was abysmal. Save yourself the time and disappointment, just go to the buffet, or order room service - seriously, you’ll get a way better meal. The service in general at this hotel had a moody, lazy vibe. No one really goes above and beyond, and bar/restaurant service is slow. Tipping doesn’t even seem to make a difference. After staying here, it makes sense now why this isn’t classed as a 5-star like other Riu Palace resorts. All in all, I would probably go back and/recommend to friends only because of the convenience and value. The food in Bahamas is expensive and everything has 12% VAT and 15% gratuity added on. Prices get pretty ridiculous - like $20 USD for two ice cream cones, $20 USD for a boxed salad, etc.

Amazing resort

It was clean, the staff was great, the food was excellent, the beach was fantastic, I can’t say anything wrong about this resort I would definitely go back, the shopping in the city was close by , the night life was excellent casino was amazing

Amazing!

Riu never disappoints. Perfect place to go if you want to relax but If you wish to party the staff will truly put effort. Whether it’s the staff at buffets, bars or the beach they are so accommodating & kind! We were a group of 4 girls on a girls trip and we had a blast! Thank you all for an amazing time! ❤️