Needs help

While clean and tidy, our first room was the size of a closet and the water and Air conditioner didn't work. We transferred to a suite for 10 CUC extra per day and except for the fridge that didn't work, it was fine. The food wasn't bad, the staff were the same, but for our 10th trip to Cuba, this was probably the least enjoyable. Marie France our Air Transat Rep was amazing and I would certainly recommend her anytime.

Pleasant Stay

Beautiful beach and friendly staff. Food was not bad. The renovated rooms are basic but nice. Coffee bar was great. King Ranch, Camaguey Tour and snorkeling were excellent. You can see many varieties of fish even just snorkeling off the beach.

Amazing place

Great place to spend a vacation and meet new friends. Friendly staff and always ready to help. Nice weather and amazing beach. We would recommend this place to any of our friends. Visited the place four times in the last year. Feels like home!

Outstanding Time!!!

This hotel was great for the price paid, hotel grounds were always clean, rooms were good even though I had to change rooms once due to key issues, no biggie...staff were friendly and always prompt to serve you...overall a great experience...

Very simple resort

This resort is very outdated but rooms are clean. Food is below par even for Cuban standards. If looking for a cheap vacation this is the right place. Entertainment staff were more interested in entertaining themselves instead of the guests.

Great for the money

rooms were old and outdated but maids cleaned them every day lots of towels soap shampoo and toilet paper.nice tv.Staff exellant.Food above average.allways found something i liked.grounds very niceFerrel cats hanging around snack grill not a good thing should be removed very skinny shure they have worms. i like cats but they should be removed.beach nice a bit rocky were water shoes.For the money we payed 514 tax in this was a bargain.ps great for seniors to swim in ocean reaf stops big surf.

Club Amigo Mayanabo Hotel Cuba

Hotel is very lovely has all activities , pleasant , lively, music, bars, very friendly staff, Cdn Entertainment Manager, Night shows daily, you pay $15 CUC, per beach towel as a deposit in case you lose, so a family of 3 would have to deposit $70 Cdn which you get back in CUCs and you have to spend there as they are not worth anything , like Cdn Tire money. The beach is nice , very quiet, has security guard near entrance at beach that watches your belonging all the time, Cuba is very safe no th [... read more]efts, even when you walk from one hotel to the other at night, controlled 24 - 7 , not like other countries where robberies occur. The rooms are old and musty but you only there to sleep, comfortable but sub standard. Rooms are cleaned ever day by staff and nicely stocked with new towels daily. Over all it is a good hotel for your buck and you can use the Brisas Hotel which is only walking distance 15 mins away down the beach. Food is plenty and always fresh. Breakfast , Lunch and Dinner is very nice and snack bar with Pizza and Ham sandwich is open 24 7 all night long. Open bar .

Its a beautiful resort

in my openion its excellent place we enjoyed our stay. we already recommend this place they even wants to come back , we have the same tropical food, we cant complaint well come if the price is right.

Definite 3 star

Being to Cuba 8 times, went with friends that had already booked here, so went along for ride. This is no more then a 3 star hotel. Food is increasingly getting better every time we go to Cuba, no complaints there. I know its not expensive and where can you go for so little, but if you can afford a couple hundred more go to a 4 star. Beach has potential to be beautiful just was not raked the whole week we were there, so dried up seaweed everywhere. If you like quiet this maybe the place for you, [... read more] there could not of being more then 100 people there, many locals staying there with their potential spouses, and come weekend locals out number non-locals, excellent if that is what you are looking for. We enjoy going to local establishments off resort to mingle, have never seen so many at hotel, and we did not find them that friendly, language barrier possible problem. Will not be returning to this hotel, heading back to Guadalavac

Inconsistency!

Food better than expected , service good from some but bad from others, rooms are adequate and simple, many events were not as promised, seemed to be an issue amongst employees , renovations ongoing but much work needed in general.

Need improvement

edges of pool need to be fixed for safety, beach need to be cleaned, entertainment is very poor, special outside the hotel. I enjoy my vacation but it need some improvement, people are friendly and polite

OK- resort -

The grounds were well taken care off.-the staff were hard working - food was OK- its Cuba. would i go there again, dont think so. Santa Lucia is a small place - too many Police , dont feel comfortable.

Great trip !

The stay here was great! The staff are amazing. I felt like staying with family.The resort is the cleanest I have seen. The rooms are basic but always clean. The bed was really comfortable. The food was great but I wish there was more things to choose from. Went to Coco beach for the day and that was beautiful. This was a great holiday and a great price. I would go back again!

Amazing trip

The hotel was very clean and we'll maintained staff was always pleasant the food was good especially the pasta and ice cream enjoyed being able to eat the buffet at the other three resorts wish we could have tried the a la cart as well the pool was very clean and the staff were always sweeping and moping the floors most enjoyable relaxing family vacation

Great entertainment staff and friendly service

If you are going for a high-quality hotel, this is not it. But if you are going for a great time in the sun, with your children, you will be blown away by the entertainment staff! They were fabulous and so attentive to the two 13 year old boys we were travelling with. They even had the boys up on the stage, dancing, night after night. Amazing! They not only entertained us at night but they also were our friends by the pool in the day. Holding Bingo tournaments, Ping Pong tournaments, Water Polo, [... read more] Water Volleyball, Beach Volleyball, pool side dancing. They were just a whole lot of fun!! Look out for Raymond, Rolley, Emberto and Bobby!!

Best resort around and amzing staff

this trip was a last minute one but to this day has been the best I have ever had. the resort was absolutely beautiful, laid back and none of the pictures do it justice. the bar tenders were great. the staff and housekeeping were so friendly and helpful you never seemed to need anything. as for the entertainment staff what a amazing bunch of people, they went out of there way for people to have fun. Raymond (big teddy bear) was amazing with all the activites and a genuine nice guy even congratul [... read more]ated me at the show my last night there on y upcoming wedding.that was very sweet and something I will never forget. Roley was a super friendly guy and so full of life. always smiing and have fun with the guests and boy can he dance lol. my friend and I will never forget the amazing experience that we had at Club Amigo Mayanabo and hope to return within the next few months. So if you want and fantastic place to go for a fun and memorable time this is the place for you. Not only did we have a great time and leave with memories but also with many new friends.

AMAZING PEOPLE

HOTEL: standard hotel nothing fancy but definitely acceptable for the price most pay to go there. Pool is beautiful. Ocean is okay - beach is very windy and ocean floor is rocky.ENtertainment staff are fantastic they make a real effort to get to know everyone and include everyone. Food is cuba food. not much in terms of selection. The drinks are good. the staff all around the resort are super nice and friendly. The resort is fairly close to four other resorts that you are able to go to to eat at [... read more] drink at and hang out at with no charge.

Fair

There is good improvement at this hotel, they offer another bar at Pool area, personal was very us-full, rooms are standard, pillows are like flat, need more upgrades, but over all was nice, too much wind at the beach.

Amazing

It was a great experience I recommand this hotel. Really nice also Great view and great price I'm definitely going back Make also a lot friends Great experience Fresh mango fruit from the tree Hmmmmm Great view from beach and private beach

Good Place, Amazing Value!

We paid $675 each for a week in March before March Break. Outstanding value considering it includes airfare, hotel, unlimited food, drinks, and alcohol, entertainment Good Large Pool, with a shallow side pool. Lots of lounge chairs all around, in shade or sun. Beautiful Coconut Palm Trees all around pool. Occasionally organized waterpolo is played, and volleyball net available. 3 Bars around the pool, (but no swim-up bar). Lots of choices for food, Salad Bar at every lunch and dinner, but lett [... read more]uce runs out occasionally. Snack bar is open 24/7 but only had 3 options: Mini Cheese Pizzas, Grill Cheese, and Grill Cheese with Ham. However from 10am-6pm they also offer Hamburgers, Hotdogs, Fries, and Vegetable/Fruit Trays. From 9am to 5pm: Fried Donut "Churros", and Fresh Coconuts sliced open for Coconut Water are available pool side. As a nice treat, they occasionally wheel around a cart with ice cream cones and ice cream around the pool. The rooms were not updated, but we viewed it as a place just to sleep. TV always worked in our room (although had issues in other rooms). Good maid service, towel art was nice too. Mini fridge in our room, old but worked fine. The shower had good pressure in our room (although other rooms had less), and sometimes the hot water was only warm. Was on ground floor so we had a patio, second floor had no balcony. Great view facing garden and ocean.