Beautiful grounds - horrible food

The hotel itself is nice. The grounds are perfect. The room is nice (assuming you have oceanfront) - the shower was over flowing but could just have been our room The staff at this hotel speak little to no English (its odd and somewhat frustrating) the food is shockingly bad....like as bad as Cuba (beware) - the reviews are very real People should really avoid booking this resort until they fix this issue also - there is NO food options other than the buffet and evening resta [... read more]urants...also very odd...they need ocean front food options and food by the kids/family pools (so simple) - even just pizza, fries and burgers/nachos (so very simple) The kids/family areas are awesome - we would def come back IF they improved the food and have it available on the Ocean and by the kids/family pools otherwise we would not come back

Not my favorite resort

If you have children between ages 10 to 17 there is not much for them to do. Bowling, pool and the pirate ship water park are not included in the all-inclusive resort. $15 person per game to bowl seems a little expensive to me. The food was alright out of 7 days I got bacon once and had to ask for it, it wasn't a help your self to it. The sand fleas were really bad, I was covered in bites so don't forget your bug spay. And finally the bartenders were just doing their job. No smiles no fun, no [... read more] thrill to be at there job whether you tip or not. Seemed to me like the tips don't go into theirs pockets! The hotel is clean and the grounds are kept nice. One more thing if you don't like to do alot of walking then this place isn't for you.

Barcelo Bavaro Palace

The grounds and facilities were great, the beach (amazing) is the best feature of the property. Most staff were friendly and the grounds were kept in immaculate condition. We enjoyed the evening entertainment, the billiards and Casino and listening to their piano player. It was too bad that the disco was closed. We were disappointed with the food, even taking dukoral before the trip our family of 4 got sick while we were there. We were told while we were there that the room service is highly rec [... read more]ommended over the buffet....wish we knew that when we booked it. The a la carte is definitely recommended but I would not recommend the steak house. The Japanese and French restaurants were our favourites.

Fine beach

Enjoyed the exercise routine The a la carte restaurants were good. The sandy beach was great for walking. There was a bit of a problem with the toilet running on. There was water leaking onto the balcony from above. Sort of fixed

Pleasant stay

First of all the hotel is very big, which could be a good thing or bad thing to people. We like it because you don’t feel you stuck in a complex and there are many things to explore in it. Pro: Relatively new renovation for the junior suite we stayed. It is in a good size and balcony has a good view for the ocean. Food variety is good. The quality is not great but ok. Service is good. Beach is the best and pools are nice but could be busy for certain hours. Has a good golf course althou [... read more]gh we are not golfers. Con: TV is old and quality of picture is bad. I know it doesn’t matter that much but sometimes you do need to watch something (like Oscar live😀) Phone in the room never works At one of the restaurants, Mexico, my wife had stomach issue after a fish main course. Staff can’t speak English sometimes. Instructions for checkout/shuttle bus to airport/ Covid test are not clearly listed Overall we are happy we can have a great vacation after 3 year Covid lockdown!!

Barcelo Bavaro Palace

This is my 3rd visit,obviously,I like it here.Golfing is great !! The people working there are all very nice.I wish something could be done for the hoards of inconsiderate people that "reserve" there beach chair with a towel.This is ridiculous,there is no one on the beach,but no chairs.You should stop this,some how,disallow this.I have been to places that do not allow this.Otherwise food,rooms were great,and everything else.Thanks Terry

Great place

Rooms, food, golf and staff are fantastic and everything on the resort is wonderful except the casino where they are aggressive and speed up the spins and deals to a point where it’s not an enjoyable experience. Very disappointed in this, as we would of liked to of spent an hour each evening before dinner.

Severe food poisoning

We stayed for a week at Barcelo Bavaro Palace...there was four of us in total. Two of us were food poisoned from the buffet and it was so bad that one of has to go to the hospital. We are certain it wasn't from water because we were careful to only drink bottled water. The beach here is beautiful and the rooms were clean but the food isn't great and clearly there are issues with cleanliness and food storage/preparation. In general, the service isn't good anywhere at the hotel.

Great Family vacation

Hotel was great, pools were fantastic, food was ok but nothing to write home about the buffets were very low in selection of food only the a la carts we ok The premium rooms we had were fantastic great ocean view Beaches are poor has too much sea weed couldn’t even get in ocean and no protection from sun with chairs on the beach

Great Resort

It exceeded our expectations. Lots of things to do. A variety of great spots to eat, a 24 hour sports bar. The beach and pools had great variety. Could swim in the ocean even on the windy days with reef as protection. We would be great for those with kids with the water park. We would definitely recommend it!

Well Maintained Resort

This Is a very good resort to stay at, it's always being cleaned/tidy, staff are helpful and kind, food was very good, and there is a lot to do if you don't want to just relax at the clear blue beach or 4 pools.

Fine resort

Fourth time enjoying the Barcelo Palace.Well maintained, and clean. Rooms are very nice especially building 5 & 6.Never a problem finding a private spot even though it is a very large complex.Pete Dye Golf Course is well maintained and fun to play.Good variety of holes. Staff is friendly and hard working.

Great resort

The Barcelo resort complex is very large,but as it is spread along the beach,(it takes about 20 minutes to walk along the beach from one side to the other) there is no feeling of crowding,and never a problem of finding a lounge. The rooms,public areas,grounds, pools,and amenities are very clean and very well maintained.Staff are friendly and helpful. Good variety of specialty restaurants.Steakhouse,Italian,Japanese,and French are tops.Large buffet with good variety of North American and Island [... read more] dishes.Plenty of polite,friendly wait staff. Would return.

Beautiful

This place is amazing for kids and adults, lots and lots to do. The food is alright. And the entertainment Is really good as well. I only wish they had like a beach bar/snack bar. This was really the only thing I wasn’t to thrilled about.

Great family resort

Very family friendly. Beach was fantastic. Jr suite very close to everything, beach, pool, buffet, main building. Fun in the casino where only free wifi available. Food was good, nice variety. Would go back again!

Great beach & food

The grounds, pool, beach, amenities, restaurants, casino, and disco were all really nice. The Golf course was in great condition and very easily accessible. the a la carte restaurants were the best I’ve had in DR. Having said all that, the rooms and balconies were not as advertised. Upon arrival our upgraded junior suite’s floor was soaking wet with hair and dirt pushed around by a mop. Was much tighter quarters than depicted online, even though the location by the beach was nice, I wou [... read more]ld upgrade another step. Room service is an extra charge!? Trying to order drinks to the room, they would limit us to 6x 8oz warm beer cans. Trying to stock up on cold cans in our fridge to avoid draft was impossible, and got hung up on a few times trying, even though we paid for it. Beyond that everyone was friendly and it was a really nice resort.

Great customer service

Judy was very helpful in meeting all our needs of having a close golf course, beach, pools and restaurants. The alacarte food was great, we had the Japanese, Mexican and steakhouse. The casino was also great fun. Thank you!

Great Family Resort

The property is beautiful and they have spared no expense in both building and maintaining it. Obviously caters to families and the set up is great for kids, with beach, numerous pools and easy access eating facilities. For parents, golf set up is terrific if you golf and casino is user friendly if you are a gambler. Would not necessarily recommend for adults with no kids, but they have an adjacent adults only resort. They have an army of staff but service is uneven at times.Buffet food was d [... read more]ecent but not great, which seems the norm at these large all inclusive resorts. The a la carte restaurants all have beautiful interiors but quality of food even there was uneven. Overall the four adults and four kids in our entourage had a really nice week.

Fabulous Time

This resort thought of everything when it comes to what makes a vacation special. We did book premium and found checkin process smooth and welcoming....oceanfront room stunning to open curtains and be right on the ocean! Pools that are more like small lakes weaving along parallel to the extensive beach with warm shallow water.....ample beach loungers everywhere.....water sports, and free non motorized watercraft......something for everyone. Though we are a retired couple we still enjoyed the 18 [... read more] hole mini putt as well as strikers Bar with great pub food , massive tv, pool tables , bowling lanes, air hockey....and other games when a break from the sun was desired. In addition the shopping concourse is very nice with a good number of boutiques..this large central area also includes the buffet restaurants, a la carte venues , casino, and huge stage production area. Premium quests can use hydrotherapy area in spa daily for free which was wonderful to have a hot tub then plunge beneath the outdoor hydrotherapy treatment sprays...which overlooks the other pools and the beach. The gym is well equipped and free as well with classes in yoga, spin classes...Down by the beach there is daily water volleyball and beach volleyball , Zumba and water aquafit classes. The staff are fun and do a good job of getting people feel comfortable to join in. The Food overall was great, beef always tender, views from balcony’s of buffet restaurants are oceanfront......so nice,our preference over being indoors at fancier a la cartes. We did a few a la cartes but found the buffet has a great selection and if outside the view was just so beautiful.... all food was very very good......the wine not one we could enjoy.....so stuck to champagne and beer. Staff were very pleasant and easy to joke with.....mostly Spanish but communications good humoured. Totally enjoyed ourselves.....so much to do......so many things we didn’t have a chance to try........something for everyone. I highly recommend and was sad to go home

Nice resort

They are always cleaning sanitizing which is great to see. Upon arrival no one wearing Face Masks. ,on departure all Security at Airport were wearing Masks. A British Cruise Line was denied Port due to sickened people onboard. We have trouble with all food once we leave North America even having consumed Ducorol prior to travel. Stomach aches and pain from day 2 until our return home so we will have to see a Dr prior to leaving for any future Island. Overcast and rain all but 2 days did not he [... read more]lp with our mood on a yrly vacation we hoped for sun everyday. Nothing against the resort they try to be perfect and can't control weather. Had hoped for better food from a 5 Star maybe we are too fussy. The resort is amazing other than our food issues.