Ok Resort!

The resort was ok. Food was not good! Beach was Great! The staff were very friendly and service at bars was very good. The location of the resort was close to Varadero. The night life in Varadero was great. Had alot of fun at the Beatles bar and the Cave. Over all it was a good trip!

Very pretty resort, fabulous beach

We were pleasantly surprised after reading some of the previous reviews. Eight of us, including 3 little ones went for 11 nights. Our first rooms were Not acceptable, because of location and bed placement. They couldn't move us that first night. We went back the next and the next days, and did get exactly what we wanted. But we did persevere. The food was just as expected. Not fancy, but good variety every night. Salad bar fresh, home made bread, assorted expensive cheeses. Kids loved the pasta  [... read more]and of course the ice cream and Desert stations. No one had upset tummies. We did go to the A la Carte Restaurants. You get 2 reservations per week. They were never crowded. Beautiful, attentive service, different food. The pools, and beach were superb. Good drinks at the abundance of bars. Watersports were easy to use. Catamaran, snorkle trip extra money, but worth it. The kids club was the Best. The gal who runs it, Margarita...is a real sweetheart. The kids loved her and looked forward to going. We travelled with Hola Sun. Our free day tour to the Belamar caves was Fantastic. Did not take the little ones, not suitable for elderly or very young. Also we really enjoyed Cubana Air. No luggage fees, or weight restrictions and a box meal included. Bonus. All and all, this was a great vacation at a budget price. If this is what you are looking for, then you will be pleased. If you have more expensive tastes, then pay more and be satisfied. One last thing, for us the shows started too late. 10pm is too late if you've been on the go all day. 9pm. Would be better. It's too bad, because the one we did see was excellent. Hope you enjoyed this review. Thank you Susan for booking us our perfect trip. Cheers, From the Family. ( It was cute how the staff greeted us, as we came into the diningroom....Hola Family....lol )

Just an ok resort

While most of the staff was amazing there were a few that were very short and rude. When asked for help, some got angry and walked away or shooed us away from them because if the language barrier and lack of understanding. The 24 hour snack bar was a joke. We didn't have to use it very often but when we did we had to wait almost an hour for food. Not something any patent wishes to go through when traveling with 3 kids. The resort itself was kept somewhat clean in respect to landscaping but as fa [... read more]r as garbage and cleanines in the halls and walls....it was just plain dirty. 2 out of 7 days there our room was not given water and when we asked for it we were told we had to buy it! Not the answer I was looking for while on an all inclusive trip where you aren't supposed to drink the local water. We all know nobody goes to Cuba for the food but we had very little selection at our buffets. If and when we needed an Internet card we either had to wait anywhere between 20 minutes and hour or go to a neighboring resort to purchase one. The entertainment staff was great. They were constantly engaging with guests and making sure they had a great time. Our sunwing representative was awesome!!! She helped us through a lot and was very good at her job. She truly went above and beyond!

If they treated first time guests" half as good"

Starting from beginning....this was my fourth time to Varadero...i have stayed in some less désirable areas and have been more satisfied. OK.... front desk.  Terrible service.  I have never felt more ignored or disrespected when asking for anything here.  We arrived at 10..waited til 4pm for our room and then the just threw the keys on the desk and didn't even tell us what direction it was or where it was.  Getting money changed here was horrible.  They ignored us most times and hoarded o [... read more]ne dollar pesos like they were gold. I personally love to tip.  I ended up tipping with 3 and 5 dollar pesos for at least 3 days because i was dying for good service and ones would not be given to us.  I could complain more about the front desk- but its a waste of time. ROOM...We stayed in main building on second floor.  Our maid was amazing!  Loved Lidia.  She was one of the best maids i have ever had. And kept our room fresh with cute towel art.  Lots of water replaced daily and towels and toilet paper.  Our bathroom door handle fell off and was not fixed.. It was extremely quiet in room 220 because we weren't facing the pool. This room was really convenient and close distance to almost all things at the resort. Beach.- perfect and beautiful.  Its why I go to Varadero.  Watch very closely to the locals walking up and down the beach.  There are tons of drug propositions happening and we were haggled everyday to buy things...and offered to buy drugs at least 5 times in one day.  The security is present there...but allow these people up on the beach To Hassel the guests.  It really upset me.  Also one of the security men tried selling me things - also tried to get us to pay him to take us to Havana. We left the beach and went to the pool most days because no matter how far we moved back on the beach, people were still being allowed to come up and Hassel us to buy things.  I have never had this problem in any of my trips to Varadero..it just really upset me- because this is why i stopped going to Dominican and coming to Cuba....there was actually an instance that a man was swimming in the water, and asked my boyfriend where he was from and that he had weed...cocaine...or whatever he "needed". Food...I'm used to Cuban food and actually enjoy it...i just question the food safe practices there...as most of the stuff is not kept hot and Left to sit.  I dodnt get sick and i ate lots.  Like I said...I'm not picky. Best place to eat is at beach grill ' Caleta Grill.  Much tastier than buffet. Pool bar closes as 6pm..lobby bar at 12. They ran out of alcohol every day...no beer....no vodka....and no sorries...lol there is also a "secret" piano bar on the third floor that serves MUCH better drinks.  Lots of elderly people up there.   Overall...i see a lot of older returning guests....and from what I understand ...unless you are a return repeat guest...you don't get the same treatment or warm réception. I never go to Cuba expecting mighty things...but I guess i was expecting a bit more...in terms of friendliness and didn't get it this time unless i was waving money around.

Above Expectations

We were very pleased with our holiday at Brisas Del Caribe. We were in the oldest part of the resort but the rooms were clean, had hot water, AC, hair dryer and were quieter than in the newer areas. There was a small pool away from the main area and we enjoyed the semi-private feeling of this area next to the 24 hour snack bar. The best surprise was the food - the best we have have had in Cuba (this was our third visit to Varadero)

Not bad, bit noisy.

It was very noisy in the foyer area...difficult to have a conversation especially in the evening when there were many people around. The first room I was in was on the ground floor and was mouldy (smell), but I was able to change the room the next day to another room on the 3rd floor. This one stunk of cigarettes, but at least I could open the door without worry of any intruders entering and air the room out. The beds were hard, and the pillows old and flat, but I did get used to them by the end [... read more] of the week. The bathroom was clean and so were the towels and sheets. The food was ok, and there was no shortage at all. One doesn't go to Cuba for the food, and I was fine with what was served. The staff were mostly quite friendly, especially after you tipped them, which I did sometimes. The drinks were good. I only watched two shows, one of which was disappointing and the other was very good. There was a regular band that came around in the evening to serenade us which I enjoyed and bought their music. Staff at the front desk were for the most part good, but one or two were a bit jaded (and what I mean by that is that they appeared tired of responding to the questions from the guests). The Air transat rep was good. Would I recommend? Yes, and I would also give some warnings too.

Would never go back

Our stay at the resort was ok. The room at the south part was so updated and very filthy. Stained bed sheets were never changed during our 7 day stay. No hand towels. One piece of ceiling in the bathroom fell down on my head. No apologies from receptionist after my complain. We liked the beach and the night shows.

Not a bad Stay at the Brisas Del Caribe

We Stayed at the Brisas Del Caribe, from Jan 27th to F2b 6th. the overall stay at the brisas was good.. Food was so so.. lots of the time it was cold but other wise good, you could usually find something to eat. The hotel has two sections the North and South, The North section is the main building and is closest to the beach, lots of entertainment at night so if you want a quiet early night, stay in the South Section. Both sections have undergone renovations and they are still being renovated o [... read more]n. We Stayed in the north section on the 4th floor Room 415. Its was a nice room with a view of the Pool and you could see the Ocean.. Only real complaint about the room was the lack of hot water. It was usually luke warm to warm.. Staff at the resort were nice and friendly. For 5 cuc you can take the double decker bus into varadero and ride all day on the one price. Good places to eat in varadero are Lili's its a Chinese restaurant and the food is very good, its located across from the Main Flea market around 22nd st. Also Casa de Miel has great fish and pizza... its located a few blocks west of Lili's.

Not so amazing resort

Although very clean the Bathrooms were average at best. No paper no toilet seats urinals not working and toilet stalls closed not working. A large Carter restaurants only 2 were available when we were told we could have three. Hot tub closed all 7 days and nobody even tried working on it. A/C in our first room did not work had to change rooms. FOOD was the worst I had in the last 20 years of travelling. Temperature of food was not a concern for them.6 people in our group and 5 got sick from food [... read more], I could go on for ever but in finishing I would not recommend this resort till they start to care about guests and start to fix it up. Its in direct need of an overhaul.

Basic but clean, great beach

This resort was basic as we expected. It was clean and the rooms are not very nice (bathroom was updated) but the bed was comfortable, the food was edible and the beach was great. I like a smaller resort as it's easy to get around. Lobby staff were not helpful and not honest - most of the rest of the staff were great - very friendly. They ran out of beach towels most days. There wouldn't be enough good beach chairs if it was busy. The shower water was 'warm', never hot. Our room smelled a bit mu [... read more]sty/damp and like smoke but was clean except for the stained bath mat. The 24hr 'snack bar' had only 4-5 things on the menu and they weren't great so had to make sure we got food at the buffets. The beach grill burgers were good but it always closed early and dinners don't start until 7pm. The a la carte restaurants were good and a nice break from the boring buffet food (which I'm told is just Cuba). The bathrooms were not well-maintained and ran out of paper sometimes. Overall, for the price you got some value and if you're not too picky I would recommend this resort. Others I was with enjoyed it more than I did - nice but nothing special.

Not going back!

The food was not great! The grounds were nice! Rooms were not very nice! Pillows Sucked! Loved the barista bar, beach bar and lobby bar were great! We stayed in the main building which was I think the only place to stay. I am sure if the weather was better it would have helped for a better vacation. The staff that ran all the activities by the pool were amazing! The entertainment was wonderful! The lineups for lunch and dinner were too long. Not a big enough dining room for the size of the resor [... read more]t! I guess the worst part of my vacation was the food! Have been to a resort where the food was outstanding!

Don't sweat the small things

Yes, there were some issues. With nine of us on a boys trip (seven in their 20s, plus two dads), we had four rooms. Water wasn't always hot in one room, toilet didn't work properly in another. Lack of toilet paper in the restrooms throughout the resort. Small things. But the fun factor has to count for something. So too does the resort staff. We had a terrific time in our vacation the first week of January. Met some amazing people from all over the world. Bartenders were awesome. For a change fr [... read more]om the buffet at lunch, try the grill, near the beach. Is the resort a five-star in quality? No. But the price is right. And, yes, I would go back.

Good and confortable resorts to stay

Overall staffs are friendly, we upgrade our room to 3rd floor with no extra cost, room 337 on the third floor is the best, food are good, sometime the buffet restaurant very busy, we tips them not all the time (but a dollars goes a long way), our server at the restaurant reserve our table every night. Afterall it is only 3 stars resorts not a 5 stars, but I feel it is 4 stars.

Great staff!

I would recommend this resort for anyone looking for a cheap get away. The price was great and the staff were unforgettable! The entertainers were the most friendly and happiest people we've ever met! We have to thank them for our great experience. We will definitely be returning in the future!

Incredible Beach, friendly Cubans

The North Hotel was close to the beach and the grounds were kept immaculate. We really enjoyed the BBQ Calenta when fired up for the chicken and hotdog, bring tabasco. The buffet was good and the staff incredible, yet at two occasions I found a few blue spots of mold on the bread and discarded them. Now everything else we experienced was pure magic, the friendly bartenders, the beach and experiencing a little of the downtown varadero. We love to see roosters and ducks in the garden and they have [... read more] hammocks hanging from palm trees just before the beach. The animation team were really outgoing and funny, keeping people entertained and happy. I even have photos of staff dancing with guests at random. My girlfriend was almost in tears to leave and wants to return again. We did not eat at a resort restaurant because there was always a limited amount of room and wasted too much time to book. Would have been nice to try but did not really diminish our visit. We did swim with fishes along with a catamaran ride for a decent price. Over all the resort has potential to be truly amazing but we still enjoyed it very much nonetheless.

Yes i,ve been there before thats y went back

i like it its better than some in cuba the rooms are kept clean pools are good the food could be little better but the rest is good I would go back there except no coffee in rooms meet so interesting people and were going to try meet up around feb or early march

Beautiful Beach

Had a lovely week stay in Brisas Del Caribe. It was extremely hot, the beach was the best beach I have ever seen. Great snorkeling and explored Bella Caves in Matanza. Definitely worth seeing. Resort... Older by nature but okay. The friendliest staff and fabulous Massage Therapist. Good food, no complaints.

Relaxing week

I got married and enjoyed so much time with my husband, family and friends. Always go back for the people and the music. It my spot to reboot and recharge with the infecious happiness that Cuba always offers.

A one

The room no lock patio door bathroom broken seat bathtub rust very brown people were fantastic the night before I left finally put a lock on my door??????sunwing elite plus sucks go to Europe every year always travel first class SATA transat people besi

Good for price

Overall was a good resort. It was maintained good. Pools were clean. Beach was perfect. Food never went hungry. Rooms definitely need to be done over. Had to switch rooms. The first room power went out and shower didn't work.