Very nice resort

Resort was nicer than expected. Beautiful grounds, pools, beach. Lots of activities for people of all ages. Food was good with lots of options. Rooms were average but very clean. Shower is very small. Would go back to this resort.

R&R in Punta Cana

We really liked this resort and we would go back. Pros: The layout was great; the newly renovated privileged room was clean and spacious with the fridge always stocked; the food in all of the restaurants including the two buffets was very good; the pool was large enough and had ample seating with umbrellas; the beach was cleaned every morning and had a water walking path that was very cool. Fransisco at Margarita's pool bar was fantastic. And Isa at Curacao Bar was exceptional. Cons: Th [... read more]e breakfast buffet staff need to be more attentive to the guests as we were totally ignored two mornings. The Marvillaoso staff need to take "no" for answer the first time and not bother guests repeatedly. It would have been nice if there was a sports bar since we like to watch the NHL playoffs, but we knew upon booking that there was no such bar. N/A: We didn't take part in the activities or the shows or the disco. But all seemed very well attended and fun. It was a great vacation for us as we just wanted great weather and R&R - we got both!

Fantastic

This resort left nothing off the table !! Awesome food / fantastic & friendly service / great room / entertainment at pool and theatre was top notch / and the huge pool !! The golf course was also very well kept and challenging !! Great beach area !!

Great Vacation!

Beautiful resort. The grounds were very well maintained and clean. Very good food. Rooms and bathroom were very acceptable. We were golfers and found the 18 hole course very disappointing. We ended up playing the 9 hole course which was very nice. Very friendly staff and very helpful. Gorgeous pool and beach area. We were in the Privileged area and well worth the extra money. We had a private beach area and own beach bar. It was nice and quiet. Overall we would highly recommend this r [... read more]esort.

Amazing family vacation

Had the best time while staying at this resort. Staff was friendly and helpful. Food was exceptional but the restaurants were better. Japanese was my favourite. Maid service was fantastic and the fridge was always stocked. Would definitely go back again.

Breathtaking Views

The resort was spacious and nice for morning walks, the beach was beautiful and the view was amazing. The a la carte restaurants were wonderful! Our room was clean and nicely laid out, and the double shower was quite nice! The pool was very large and had a great layout! I have no complaints about this resort and would be happy to return again! We met many people who were all return guests to the hotel.

Disappointed

We had so many issues. After posting a FB public comment out of frustration because we got no where with resort. They then called and said they would fix said issues. Sadly that was short lived. Seemed the only thing that did get fixed was hot water. That said it went to extreme hot. lol still was better then freezing cold. Food, shows and service with the privilege package more like a 3star. Anyone flashing a 5 gets premium service even over those that paid the upgrade. Travel 2 to 4 times a  [... read more]year worse experience to date.

Great resort!

Great suite, very good king bed, excellent food, lots of variety, staff outstanding, great staff on the beach bars and towel/beach boys. Beautiful beach. Very friendly (not to pushy) staff selling excursions. Read less

Great Vacation

The resort was lovely and clean. Our room was very comfortable and had great access to pool and beach. Pedro in the Grand Caribe buffet and Yuca restaurant made us feel very special. Henry at the Beach bar was also a standout server. We will definitely go back.

Nice Resort

Modern Decor and clean. Large pool area but no servers. Bar Service Only. Awesome market area with coffee shop. Crepe station that was fantastic. Majority of staff was not overly friendly. Possibly just the language barrier. A La Cartes were great! Privilege Upgrade is falsely presented. No Casino voucher provided, no late check out, no king beds, etc

Wonderful RESORT

Had a great stay, very clean and well looked after RESORT, rooms were great, restaurants excellent, great food, very freindly staff, Evan in the buffet,great food, good mixture of choices, fresh fruit abundance, lots for children of all ages to do, my 6 granddaughters loved it , and the pools, as did my 3 sons and their partners, all 14 of us had a very relaxing, and always felt safe stay, regards WYN,

Resort Review

The hotel grounds were lovely and always beautifully maintained. The service at the buffet from the hostess, to the waiters/waitresses and the clean-up crew were always delightful. However, services at the bars and cafe were terrible - especially the bars. Rooms were cleaned and always maintained with the fridge well stocked and customer to whatever you asked for.

Beautiful Resort

The grounds were beautiful, the food on the buffet had good variety. The Japanese and Italian restaurant were delicious. The Rodeo steakhouse needs to be trained better to both serve and cook steaks. Bartenders were fun and entertaining. Our family would definitely go back to this resort.

Totalling Lacking in Service Skills

While the resort and grounds were beautiful the degree of Service provided was far below anything we have ever experienced. We travel two to three times a year and never have we seen servers/ bar staff with such a total disregard for doing their job. No matter what you tipped you would be hard pressed to find someone to get you a drink at any of the bars or a glass of water at the buffet. We actually placed three individual drink orders with three individual servers at the lobby bar and still ha [... read more]d to go and get our drinks at the bar ourselves. The drinks never showed up and this was not an isolated incident. Very disappointing for what could be a great resort.

Fantastic resort!

We had a great week. Food was good. Steak restaurant needs some work and it was hot in the restaurant which made it uncomfortable. Italian was our favorite! Resort grounds were very clean. Room was ok. Needed updating. Air conditioner didn't work great. But it was bearable. We would come back but upgrade to privilege room.

Wonderful Time At Catalonia

Catalonia was a wonderful place for our family! We thoroughly enjoyed our villa and our private deck - very cozy! Room was very nice and we had ample hot water. We loved the ducks and their babies and all the other wildlife on our walks to and fro the beach and lobby. Loved all the cozy places you could stop and visit around the grounds. Beautiful landscaped grounds. The Italian Restaurant was exceptional. Amazing food and the waiter who served our table was fantastic. The Seafood Rest [... read more]aurant was average - The food was minimal there and not our best experience. There was ample food at the buffet for all of us and we always had something interesting and new to eat. The beach was breathtaking! We stayed there from early in the morning into suppertime. The bartenders at the bars on the beaches were very customer oriented. Being a privileged customer was a perk. It had many special opportunities which the general customer did not receive. We would definitely ask for that class of service once again. We would love to revisit this Resort in the next couple years. Wonderful memories!

Could have been better

This resort gives the impression in the lobby that it will be amazing until you’re brought to your room. First impression of the room was that it wasn’t as cold as it should be because the A/C didn’t work properly. Hotel maintenance was called and arrived promptly to our room but had no knowledge on how to repair the problem. We unfortunately stayed in the room. In all three of our groups rooms the towels were not refreshed even when the dirty towels were left on the bathroom floor, this m [... read more]ade showering extremely difficult. Several times we went to the buffet and waited for water or had to ask for a glass of water as well as cutlery. These simple tasks made eating sometimes an unenjoyable event. The pool was alright and could have also had more attention to cleanliness and upkeep. It was vacuumed every morning but the furniture surrounding the area was never cleaned neither was the pool deck which could be very discusting with drinks being spilled and at one point what looked to be vomit in the water. Poolbar was extremely busy which is a great thing for the atmosphere but it was under staffed and made getting a drink very frustrating waiting several minutes almost everytime with the Spanish speaking guests getting obvious preferencial treatment. There are several fairly easy fixes to making this resort a great place to vacation but several improvements need to be made.

Average Resort

Went to this resort with two girlfriends. We had a great time because it was three friends who wanted to get away and enjoy the sunshine and it was a great week of sunshine. The food was not great, not many options in the buffet, same thing every day. but you can always find something, it's only a week. The breakfast omelet guy was fantastic. The a la cartes that we tried were good, I highly recommend the Japanese and Italian. Steakhouse was good the first night, not the second. The beach  [... read more]was ok, but the water was terrible, I wonder if it was because of the hurricanes in late 2017, so much seaweed, they had a tractor going along and trying to clean it up, but didn't help much. The pool... I suggest you add a ladder or two, to get out, rather than have to swim half way around to get to the walkout area. We upgraded to Privileged, (should have saved our $$) our room was nice and we got a few perks, like sitting in a separate section of the buffet, avoiding lineups. (not worth the extra $25 per day) We did have access to the Privileged Bar where we spend a few evenings with Junior, the Best Bartender ever. In the afternoons the bar was serviced by Jennifer, she too was absolutely amazing. I would not return to this resort.

Excellent !

Lovely grounds, good restaurants. Very relaxing, nice pool and beach. Bars and, in particular, snack bar and pizzeria was excellent. Really enjoyed our time there and would go back again in the future.

Our first time to Dominican Republic

Over all review is that we enjoyed our stay. The weather was fabulous and the beach was perfect. We spent the majority of our stay on the beach. The sand was so soft and walkable even during peak hours of heat. We loved the Ma Loo smoothy booth on the beach that has very good non alcoholic beverages. The location of the lunch buffet was nice and close to the beach. We did not appreciate the overly pushy sales ppl selling local products in the square area past the lobby on our way to dinner [... read more] and back to our rooms. We enjoyed the nightly live music after dinner. We were very impressed with the number of languages that most staff could communicate in and left the French population of patrons received preferential treatment. We made a few connections with a few staff that we relied on that made our stay more enjoyable. The wifi was inconsistent at times. Upon arrival we requested a room upgrade which made our stay much more comfortable. I would suggest bringing a small power bar for the room since we didn’t have enough accessible outlets in our room. The resort was kept very clean but the water pressure was sometimes very poor, but i guess that’s to be expected at peak times. The a la cart dinner options were perfect, I suggest you bring a jacket or some type of cover because the air conditioning could be high and can take away from the experience. Over all though it was a decent hotel for sure