Perfect for the price

Pour un 2 1/2 je suis plus que satisfaite, la plage, le buffet, c'était au delà de mes attente. Le service un peu lent mais on s'y fait. Faut pas être presser c'est cuba. Ma plus grande déception fut la chambre, mais bon on y passe que peu de temps donc j'ai pris sur moi, je dormirai mieux de retour à la maison. Je dirais donc que pour le prix que j'ai payer je suis entièrement satisfaite de mon voyage.

Fantastic Hotel!!!

The Club Tropical is the only resort we prefer to stay in. It is small, intimate and we have made many good friends there from all over; Germany, China, Russia, France and of course Canada. The grounds are impeccable, the rooms are very clean and the service is fantastic!! We have stayed there 3 times now and are already planning our next trip in November. Of course we will stay at the Club Tropical as it has become our favorite vacation resort. It is in the perfect location to do some expl [... read more]oring or if you are a beach lover you couldn't ask for a better location!

Resort was ok...

Pool very nice...food repetitive...had a superior room but was quite small no fridge, no hair dryer....we both had frequent trips to the bathroom. Most of the staff were very nice, but very slow service as there would be only one person working on the bar. Even in the restaurant we had to wait a long time for water and drinks. Yet there would be a group of staff talking while we waited. Beach beautiful ...great downtown location to explore Main Street.

Resort was ok...

Pool very nice...food repetitive...had a superior room but was quite small no fridge, no hair dryer....we both had frequent trips to the bathroom. Most of the staff were very nice, but very slow service as there would be only one person working on the bar. Even in the restaurant we had to wait a long time for water and drinks. Yet there would be a group of staff talking while we waited. Beach beautiful ...great downtown location to explore Main Street.

Great location

Location was great and a very pleasant helpful staff. Food was typical Cuba but many good restaurants close by if you wanted in walking distance .The grounds were kept tidy and the beach was only a few steps away from the rooms unlike some of the other resorts. Internet would be a great improvement for there as the closest is four streets away .

Great Resort

I stayed here with my 2 children the last week of February 2018, I stayed on the second floor. Everyone was nice, helpful and the hotel, beach & pool were very clean! If i needed the tv remote or the extra towels there was no delay in getting them for me. I would recommend this hotel :) Though there is no elevator for those who need one, just an FYI :)

Love being downtown!

This hotel is just perfect. The staff are amazing. Location is great, right in the middle of everything. The pool is central to all seating areas. The beach is only steps away with a bar...showers...and beautiful sunshine😎🌴🌴🦎

Standard Resort

Overall, good price value. Not a large variety and never any wait time at breakfast, lunch and supper. Good location, well situated, right beside the beach, many restaurants near by. Room are generaly ok, exceptable and clean. The restroom on site are usualy clean and always have toilet paper. Nothing really bad to say. The personnel are usualy ok but as usualy you have some who have problem to smile when they dont get a tip often enough. Something, the wait time at the bar are long, specialy  [... read more]when the do inventory and serve nobody for 5 to 10 minutes, usualy around 4 pm. As always, you can get the best room in the worst hotel or you can get the worst room any five star hotel. No comment for the pool as we never use any pool at any hotel.

Amazing Beach / not so good hotel

Some buildings need to be torn down. Rooms are basic but we knew that ahead of time. Clean in the main building but a side building was reserved for us and it was not acceptable at all. We complained and was adamant that we refused to stay in what other guests called Guantanamo Bay. Restaurant had very few salt and pepper shakers for the quantity of guests and grabbing wars went on to get them. Lol. Juices were horrid. (Sugar water with colouring.) Lots of veggies, salads and the soups we [... read more]re nice. No bottled water was provided for the room. Service at the all inclusive bar was HORRID unless we had money to tip. Snack bar was hardly ever open.

Amazing location

Small resort located right on the beach. Located downtown Varadero. Clean room, maid Mercedes was wonderful. All staff was wonderful. Walk the strip, shopping, restaurants etc. Excellent value for the price. The food well it's Cuba, great restaurant down the road near 27, on the left El Toro's chicken supreme 4.95 chicken breast, garlic bread, salad, rice, can't beat it. Then there is Al Capone's shrimp dinner 12.95 awesome meal, the shrimp are amazing, come with side of garlic butter, shrimp, r [... read more]ice, veggies. I would always return to the resort restaurant to get a dish of ice cream, Cuba has the best ice cream, if you haven't tried it, well it's a must. Coconut is my fav. The pillows were not desirable but they did the trick. Ensure to bring Imodium as most places use tap water for ice. The market at 13 ave is a 5 minute walk from the hotel. Everything is within a reasonable distance. We didn't partake in excursions this time but a trip to Havana is a must, at least 2 days if not more is required. Great 24 hour bar with coffee located at main reception area. They play bingo everyday at 3:30 winner gets a bottle of rum. They also have beach games, volleyball, small catamarans etc. Beach bar was open everyday but Sunday. There is a snack bar with snack and drinks located near the beach bar, closes at 5 or 6? Entertainment every night, we watched from our balcony, we looked over the main pool, entertainment area and a view of the ocean. 3rd floor, lots of stairs but nice room. 1313 nice room. Make sure to tip or leave items for the maid, she ensured we had clean room, towels, toilet paper everyday. I would be having coffee in the morning she would come visit with me hugs and kisses always given. Ensure to tip the other staff, what's a few dollars. They greatly appreciate it and you are given wonderful service whether tipping or not. But don't be cheap. One thing was my sandals I had 2 employees want to buy my sandals I had a pair of Nike and my husband addidas they say they cannot get them there. So if you have a spare pair they would love those as a tip, just a thought. The hotel did something special everyday we were there they brought in aquatic swimmers on Valentine's Day, great performance. We did get an upset stomach but it happens, I would return to this resort.

Amazing trip

Flight - Cuban airlines offer a lot more in luggage and food and drink in the cabin than most other carriers, so bonus Border - No issues or hassles there or back, great Resort - Nice pleasant place, lots to do, lot of activities, felt like home and the staff was second to none. Room and maid service was great Lots of food and drink Cuban Culture - Although I didn't go out of Varadero that is a touri [... read more]st area, I found the people happy, charming, helpful, and they love to sing and dance. Yes their music and dance full of life!! Tripcentral - You folks have been very proactive in addressing my questions and needs and you have double, triple checked all things to be done.

Amazing resort

nice resort very good location nice resort very good location nice resort very good location nice resort very good location nice resort very good location nice resort very good nice resort very good location

Good

the resort was clean , staff was friendly ,entertainment was good,food was alright , right on the beach ,close to the markets i have 3 boys i hope to arrange at trip back to the Tropical Resort i think theClub Tropical Resort is a fair bang for your buck.

Everything you need

This was our third time at Club Tropical. We love it because it is small, everything is easy to access, and we were just steps from the beach. I hear people complain about the food in Cuba...but I have no complaints. There has always been variety and abundance. The staff are very accomodating. We have been remembered by certain staff and that is nice. Mostly seniors staying there (like myself!) but there have been children and young adults. No one was in-your-face obnoxious. Lots of pleas [... read more]ant people to speak with. We enjoy the convenience of being across from the double decker bus stop and only a few blocks from two craft markets. An elementary school is just 2 blocks away and it was nice to be able to visit it and share some of our Canadian abundance. We plan to visit again soon!

Great location

This was our second time at this resort! We enjoyed the location and the people that we meet. The staff was very nice and friendly as always! The food at this resort was better the first time around but we always found something good to eat. The one thing that we noticed is that chairs at the beach were reserved for people that never showed up!! So we would have to lay in the sand and their was about 20 spare chairs. We were up at 5 am and could never get a chair. People told me that they wou [... read more]ld pay the man at the beach to get chairs saved for them!

Club Tropical

We spent the week of Nov.30th to Dec.9,2017 at Club Tropical. We found a really cheap deal and decided to try out Varadero. The staff was exceptional. We noticed no preference was given to any quest. Everyone was served with the same courtesy, which was nice to see. The grounds were maintained and the pool cleaned daily. The food was repetitious but we expected that as it is Cuba. The snack bar was limited to serving a ham and cheese sandwich or a hot dog (1/2 wiener). The liquor at the bars [... read more] were not watered down as they do in Mexico The room's walls and ceilings are in need of a good scrub. The bed, floor and bathroom was cleaned daily. It was fine for us for one week but not for two weeks. Regardless we had a very pleasant stay.

Typical Cuban experience

Expect to get what you paid for. In this respect, this hotel is one of the best. The main problem, as many other have commented, is that the music is too loud. Unable to even hear the T.V. in the room. For this reason, I will not return to this hotel. ( same as others ).

Tropical hotel

Hello my booking with plane was amazing élite plus always for me thanks But as for the hotel I got hungry often and lots of kids but as for service it's ok they ran out of sandwiches often that's the only thing available between kitchen hours no fridge in room no water either but am please with my vacation thanks

J'aime cet hôtel !!!

J'aime cet hôtel pour plusieurs raisons! La première c'est le personnel chaleureux qui y travail! Maritza,Ernesto,Owen,Noël,et les autres sont là pour faire de vos vacances les meilleurs! Il est situé droite au centre de Varadero! On peut marcher et voir pleins de petits marchés, boutiques, restaurants ...C'est un petit hôtel avec plein de charme et un bon massage! Merci Oscar! J'ai pas manqué un repas et toujours bien manger! Pain frais, fruits, légumes, pâtes, poissons, viandes, poul [... read more]et et les meilleurs ribs... Notre chambre était jolie et très propre avec un balcon vue sur mer! La plus belle plage, le sable blanc et l'eau d'une couleur inexplicable!!!

Good value for your money.

First time at this resort, second time in Cuba. The rooms and building were very clean, grounds were kept up, beach was minutes from your room. Food was o.k. Could if used more flavor but the variety was plenty. Locate is great if your looking for a place in the middle of veradero. The only thing I disliked was the cigarette smoke, smoking was allowed everywhere except dining room. I will go back again next year to this place.