Fantastic Resort!

Yet another amazing stay at this continuously improving resort. All expectations met! Our 7th or so stay at this spacious beach front resort with wonderful and courteous staff. Thank you Osmin Curtis, Luis Miguel, Rocky, Aralena, Ydell, Gissele and the many other staff that has made our stay so great for so many years past and hopefully future. We have been frequent and loyal guests for several years and several times per year since 2015. Staff is extremely professional, accommodating, and respe [... read more]ctful and helpful. If you do your research you will see this is ideal beach front, family friendly resort. It has the options of bungalow and hotel accommodation and two pools(one on the hotel side and one on the bungalow side). For piece of mind also, we noticed on this trip(June 2019) there was significant improvements and presence in the security staff(good sign in my opinion), not that we expect trouble...but it's nice to feel secure wethere first time stay or frequent guests. If you are looking for choice(Bungalo/hotel style, 30 second walk to beach, clear calm shallow waters)-this is the resort to be.

Excellent location

The resort is of a prime location. It is close to the beach, Marina, downtown Varadero. The staff are friendly.. Cafeteria and food was not hygienic. There should be more options for Vegetarian foods.

Not coming back…

Accommodation: There are rooms in main building and in bungalows. We wanted room in bungalow. First room was very dirty, AC was leaking. We changed room, it was cleaner, but there was still leaking on the ceiling, toilet blocked twice, no hot water. We could not control AC, remote did not work, it was always 16 C (pretty cold). We complained, got another remote which did not work either. Location of the room was very good, close to the beach, pool, dinning room, stage. Talking to other people, s [... read more]eems like rooms in main building are in better shape. Food: Not very good and not much variety. If you cut cucumber in 4 different ways it does not make it 4 different dishes it is still the same cucumber. Bread and pastry were pretty good, twice a week they served smoked fish, which was good too. If you are NOT a picky eater, you won’t starve, there is always something to eat, simply not tasty at all. After 6PM only one bar in the main building is opened, if you watch stage show, it is far, not convenient especially with little children who want to drink. Beach: Beautiful, clean, shallow water, perfect for children, many chairs and umbrellas. Bar on the beach is very nice. For extra price you can go snorkeling not far from hotel beach, they will take you there on the sail boat. Service: Not good, asking for extra towels took 2 days, extra bottles of water – 2 days, first time toilet was fixed fast, second time we had to wait day and a half. All this time we went to the toilet to the main building. We asked to fix hot water every day, but it was never fixed, so no hot water for the whole stay… Also did not like attitude of some employees, like they do you a big favor serving you. Entertainment: Not bad, but nothing special Pool: There are 2 pools, I liked more one in the main building, second pool is smaller. Both pools are fine, during the day getting dirty, many plastic cups and plates on the floor. I wish it was cleaned more, not only at the end of the day.

Awsome Resort

Stayed at the Starfish Resort 5 nts beginning June 28th with my Husband and 13 yr old daighter who lived it. We were very pleased with our stay from the grounds to the service to the food. Loved all tne cats on tne resort ...Everyone is laid back genuine and willing to make your stay a pleasant one. Very pleased with Diana at front desk and Paula at customer relations for giving us an upgrade to a fantastic bungalow suit after our first two nights of being in a less desirable room in the Main b [... read more]uilding further away from the action and facing the road. Special thanks to waiters Rolando and Chavelle at the buffet restaurant which always had plenty of food to choose from. My only complaint was that there was never enough ice to go around and drinks were not the best but we came for the beautiful beach and relaxed atmosphere anyway In my opinion the griddle was tne best place for all your meals the cheese display at every meal was amazing so many different kinds, perfect for the cheese lovers and the Mango was to die for perfectly ripe and mealt in your mouth Over all I would deffinately consider coming back to the Starfish Varadero

Pretty good!

12th trip to Cuba, first at Starfish. Stayed in bungalow section. Room was large and comfortable. Close to pool and buffet which was very practical. Service was exceptionally good. Food was above average.

Back to paradise!!!

This was our third time at this hotel, as always the most amazing group of people working here that makes this place so special. One of the best beaches in Cuba, good value for your money. Don't hesitate to book here, you won't regret it!

Great time in Varadero!

The hotel was very sweet, quite calm and not too packed. We never waited anywhere we went. The staff was really friendly, the drinks were good, the beach was astonishing. We originally booked a garden view room but upon arrival, the staff upgraded us to a bungalow for free, it was very big and nice and right beside the beach. Only good comments for the Starfish!

Decent Hotel

The hotel is very clean. There is always staff and cleaners walking around the premises as well as security and lifeguards. The hotel is very safe. Never encountered an issue with anything. Lively staff, good entertainment. However, the downfall of this hotel is that the rooms are outdated in the front of the hotel. The bungalows are semi remodeled and not all are re-done. The air conditioning does not work properly. Either leaks water or doesn't cool. The food is to be desired but on some days  [... read more]they do do special dinners consisting of lobster, shrimp, crab and lots of grilled meats.

Wonderful holiday experience at Starfish Varadero

The beaches of Varadero are the most beautiful we have ever experienced. The pools were also wonderful. The staff at Starfish were all very friendly and willing to help with anything needed. The grounds of the resort are well manicured. The room we had had just been redone and beautiful even though we had no hot water. The common area bathrooms of the resort are in poor shape as they either were not working or missing toilet seats and few had toilet paper. Therefore, we always brought toilet  [... read more]paper with us when leaving our room. The food was good and with variety. The quality we experienced was standard for Cuba being nothing special but we did not go hungry. Be careful eating at the bars of the resort as they have a tendency to undercook their hamburgers and hot dogs. We were sick eating at one of these places because of it. Therefore, I would only recommend eating at the main dining areas. The resort is huge so be prepared to do a lot of walking and climbing of stairs. We got our trip at an amazing price so we were more than satisfied with our experience. We would definitely return if our next trip deal is as good. We want to thank all the staff for their kindness and help as they made our holiday wonderful at Starfish Varadero.

Amazing Vacation!

I visited Starfish Varadero May 18th to the 25th with my husband, mom and 2 children. We had a truly amazing time. it was our 2nd time visiting the resort. The workers make this place great. Ronaldo greated us everyday at the restaurant and Livan was always a pleasure when making omelettes in the morning! The kids had a blast. Always things to do on the resort. Shows were fantastic! Our room was good , stayed in a bungalow and it was very spacious. The food was good - just very repetitive. A  [... read more]little diversity could go a long way :) They do a great job with their special pool side dinners if you fly with sunwing. It was delicious! Both a la carte restaurants were so yummy. I recommend the sur n turf at spoons. All in all we had a great time. Pools and beach were gorgeous. Truly recommend. Starfish Varadero, we will be coming back!

Resort under construction!!!

The resort overall was great other than the food. The majority of the buffet was cold! Everything else was very enjoyable, just important to note that a lot of the resort is under construction. Good overall and would recommend for a relaxing vacation

Pretty good for the price!

The resort was worth the amount of money i spent for it! The room was spacious, although there was a leak in the ceiling. It wasn’t a big issue! The beach was absolutely amazing, we spent all our time there! The pool was average, there needs to be more shade. The food was better than expected!

Beautiful resort and beautiful people working there

This was our second time back here to this hotel.Myself and the 3 girls go on a trip every year.We got upgraded the 2 times we were there.First the upgraded rooms and then the villas.We were close to everything at the villa.The pools are very nice but the beach is absolutely beautiful.

Exellent Resort

I stayed in this hotel about 5 times but this time I got very disappointed about all and I will not be returning back again. For 3 days I was not even having a beach towel in the room. My phone got stolen in value of 1009.00 There was a family in room 104 in bungalow that had their golden cross in safe box and it was stolen. I reported my phone stolen to Cuban Police and still hope for the good news. Overall staff is great, food amazing, great entertainment , rooms clean. Best Regards, Ana  [... read more]Maria Basic

Great resort

Don't listen to all the negative reviews, they probably wouldn't be happy anywhere. Yes some of the rooms are not renovated yet but the ones that are, are very nice, there was lots of food and always something different, lots of seafood, shrimp etc.the grounds are well kept and very clean, the staff is amazing and work to make you happy if you are polite to them. THANK YOU BRIAN AND RICCARDO AT THE RECEPTION!!!!!!!!!!! YOU MADE OUR STAY FANTASTIC!!!!!We had the bungalow right beside the pool, a  [... read more]little loud but was so close to everything.always something to do here the shows were fun and entertaining. we never got sick and ate everything there everyday, 2 fresh bottles of water in our room everyday.The room was cleaned everyday, so GO! HAVE FUN!!!

Good resort

The hotel ground were nice. There was always someone working to keep the areas clean. The staff was nice, friendly and helpful. The Italian and international a la carte was good but didn't care much for the lobster. The Legends24 hour bar upstairs in the hotel is good change of menu but the food is limited. The buffet restaurant is big, fairly clean seems like there is a bird inside daily sometimes around the food area. Downside of this buffet the food is often cold best bet to go to the cooking [... read more] stations. We were booked for the garden view but when we arrived at the check in we were able to upgrade to the bungalow for free! Love the bungalow so roomy and clean. We heard from others in bungalows that theirs weren't so clean and they were outdated. Pictures on Starfish website are obviously taken a long time ago. Two pools at the hotel, both clean. One is called the quiet pool for "adults only" not informed but was quiet when there wasn't kids around, snack bar was close by and had decent food. The main pool was much larger and loud but nothing out of the ordinary. Downside of the pools they close at 6 seems a little to early.

Amazing resort!

This hotel was gorgeous! The beach is breathtaking. Our room was so nice, and our balcony was huge! The air conditioning kept us cold all night! The staff were sweet and helpful. There were many activities to do throughout the day! We would recommend going snorkeling it was unbelievable! We liked that there was 2 pools, one was a party pool and the other a quiet pool. My girlfriend loved the gym! The food was good! We will definitely be back to Starfish Varadero :)

Love this resort, 3rd visit..

This hotel has upgraded the facilities every year. Cuba day on Friday is a good celebration and the beach party is so much fun.The staff could not be any nicer. We did enjoy the coffee bar a few years ago but that is gone. The towel service was down when we were there because the machines were broken.Only two a la carte restaurans were open not three.The new beach bar should be finished soon.

BEAUTIFUL RESORT AND WONDERFUL STAFF

The resort has been and still is undergoing renovations, they are almost complete. The beds and pillows are BRAND NEW as of Feb 2019. The heat pump in our room was also brand new. The food choices are great they even have a real BLT and Fries on the menu and it's delicious. The international has a surf and turf and the steak is so tender you can cut it with your butter knife. The food at the buffet was good too and you can believe it when I say that because for 10 years I have NEVER liked t [... read more]he food at any resort in Cuba until this resort. I would without a doubt go back to the Starfish Varadero again. The staff are friendly and so very helpful, if you go, tell ROCKY I said HI. The rooms in the hotel section are remodeled and have nice walk in showers in some. The bungalow where we stayed is quiet and private. They are clean, those maids work hard. We never seen ANY bugs, not one and we had a ground floor bungalow. We did see a cute frog in a plant near the lobby. Our room was always cleaned and we always had fresh clean towels. The girls at the lobby bar make a great coffee and if you eat or drink too much ask them for a stomach drink and you'll be ready to go do it all again. (Tell them I told you too lol) The pools are clean and they have daily activities at one and the other big pool is the quiet pool area with big comfy outside beds. We enjoyed mimosas and sunshine as often as possible. The beach is amazing, it's clean and has plenty of loungers and you can almost always find a sun hut to shade you. There is a beach bar and outdoor BBQ grill on the beach or you can go up the path and enjoy lunch at Sizzlers they have great lunch buffet and the soup everyday was so fresh and delicious. They have a 24 hour bar in the hotel section that serves food and has pool tables it's newly renovated with comfortable seating and a nice bar. If you get a craving for a taste of home food grab a cab head to Plaza Americana and have lunch at Pizza Pizzaza on the outside patio, order the bruschetta you won't be disappointed. While your out you can also go to the park and have a fresh pina colada on a paddle boat in the most beautiful scenery you've seen. If it's night life you crave check out the Beatles Bar at night, they have live outdoor band every night. It really is fun, they play rock a bit of Joan Jett too. Most importantly ENJOY your vacation and spend time with those your with.

Never again to this resort

The resort is not suitable at all for a family with children and strollers. everywhere there are stairs. all rooms and buildings are not served with elevators accept one building which has very old rooms with miserable situation but we had to stay in because of the stroller. elevators are super small for a person with a stroller! People there were friendly and trying their best to help. but the building itself is really bad.