Wonderful Resort

The resort was lovely. It was very clean and not too big. The staff were amazing!!!!! The grounds were pretty and well kept. There was always something to do and I met many nice people from all over the world. I have already recommended this resort to a friend.

Fantastic Wonderful

We just love this place---- we love the service and the rooms are clean and the beach is wonderful. The ocean is just so beautiful we couldn't ask for anything better. The food was good and the people are so friendly we didn't want to leave. This is our 2nd time at this resort and we will go back as much as possible . We just can't say enough about it ,we always hate to come home. The best place to go for your holiday can't say enough wonderful things about Cuba love love it.

Great resort

The Iberostar Tainos was great! This was our second stay here. We stayed in a bungalow close to the beach and found it clean, quiet and well equipped. The a la carte restaurants we great and the buffet offered lots of choice. All staff were pleasant and accommodating . Beach and pool areas were beautiful, clean and well kept. Our only complaint was the showers we had to use in the gym before we left was awful we were very disappointed. We would go back to this resort again

Average resort

The resort is old and needs to be updated. We had trouble with our room - air conditioner did not work properly and I got locked in the bathroom and had to have staff get me out. After each incident we were told that it would be repaired tomorrow. Well, tomorrow never came. After 2 days of complaining, we were moved to a cottage. Much nicer and quieter but ended up having no hot water the last day.The beach was beautiful and it was great to walk in the sand. The staff was fantastic. We enj [... read more]oyed the entertainment in the evening but found that there really wasn't a lot to do at the resort but sit around the pool or the beach. Because the weather wasn't great, we found time long. Definitely would not classify this resort as a 4.5 star resort as advertised. More like a 3.

Absolutely amazing

Everything was great, the resort was clean and beautiful the staff were very helpful and organised. They had activities going on everyday. Great place to bring a family, there was always something to do. The beach was absolutly amazing literally a one minute walk from our room. food was good also

Second time staying at this resort. It was awesome.

The hotel was very well maintained inside and out. The grounds were groomed and flowers beautiful. The staff were accommodating when we arrived in offering us another room. All staff very friendly from inside the hotel to the beach.

Awesome Family Resort

This was our 4th time to this resort and once again we were very happy. We travel with our children (4 & 2 this trip) and the resort is perfect for us. Its small and so accommodating. Giselle always makes sure that we have everything we need for the kids before we arrive. She's wonderful and is probably most of the reason we keep returning because I know she will always make sure we are happy. The kids club is a dream! Lucy does such a great job gathering up the kids and taking them to do a fun  [... read more]activity. The food is great! I understand Cuba is known for not so great food, but we never have an issue with this resort. The rooms are fine. Some drapes are shabby but when the sun is shining outside what does that matter? The beds are great! All in all, we love it and will go back again.

Beautiful Beach

Just returned from seven days at the Iberostar Tainos, the staff are amazing and the beach is outstanding!!!! Everyone goes out of their way to make sure your stay is the best it can be!! The resort does need some updating, the entry way, the stair case , the lobby furniture, the bedding just to name a few! The food does get repetitious but the staff once again try very very hard to make it enjoyable! The rooms are very clean and the cleaning staff work hard. The resort probably has the most acc [... read more]ommodating staff I have ever seen and all very appreciative for the tips or gifts we left! We would return to this resort because of the people but would love to see the updates done to make it even better!

OK

The resort is small and old. The expectation will define how good this resort is. I stayed I Iberostar star Ensnachos and this is not to that level at all. Is small resort, the food is not great, however the service was good. No pool bar and 24 hour snack, we spent a lot of time in the town. For the money I paid I expected a lot more.

Small Older Resort

I had read great reviews on this resort however it was not the resort for me. Unfortunately the hotel part of the resort is in very bad condition from the rooms with rust in the bath tub to musty smell in the rooms. The elevator was scary as well to get to our room. The buffet is very small. I have been to Cuba every year for the past 10 years and this was the smallest buffet I Have ever seen. There was just no selection. I found the staff to be very nice. We looked into an upgrade to a bungalow [... read more] however for the price they quoted was the same for us to transfer to the Iberostar Laguna Azul so we stayed only one day.

Nice and small, well maintained resort

Staff is very friendly but if someone is looking for a good food, forget. Choice and quality of food is at 3 star resort level and friendly servers will not improve that rating unless kitchen staff and suppliers will start their job.

Fabulous!!!

It was our first time in Cuba and it couldn't have been better. The hotel and staff were both outstanding. We were treated royally. The beach was beatiful and we took advantage of both the ocean and the resort's beatiful pool to sun, swim and relax. We had been told not to expect too much on the food front but we found that meals were also good. Had breakfast, lunch and supper at the hotel each day and the waitresses were extremely accommodating and unbelievably friendly. Also enjoyed the poolsi [... read more]de food which included hamburgers and hot dogs for those who preferred more familiar food. I would definitely recommend a trip to Cuba and a stay at the Iberostar Tainos to any one of my friends. We're hoping to get back again next year.

Cuba - Our 5th trip

Iberostar Tainos is a smaller resort than all the resorts we previously stayed at Varadera and Cayo Santa Maria but the experience at Tainos was just as great. We enjoyed having the dining areas and the beach being so closed to our room. Love the fact that people did not leave their towels on the beach chairs to reserve their spots and not showing up till noon hour. We were able to find a spot everyday under a beach canopy. Like the fact there were lots of garbage bins to keep the beach clean an [... read more]d enjohable for all. The staff were amazing - helpful and warm. Love the beautiful Cubans! The gardeners/grounds keepers kept the resort so beautiful - sincere appreciation to all of you! I like the fact that we can exchange our money without the long line up like we experienced at another resort in Cayo Santa Maria. The room was kept neat and clean and we are thankful for the work our chambermaid Any did for us. It would have been great if the fridge could be restock everyday rather than every other day. It would have been nice if more drinks could be refill rather than just two cans of beer and pop each + a big bottle of water. We did not touch the pop as I do not drink pop nor beer. Hopefully, the main elevators are fixed by now as we had to use a small service elevator throughout the week we were there. The food was average and there was a good selection to choose from. I know people complain about the food but we thought the food was good enough for us as they do not have a lot of resources. Love the three groups of musicians who entertained us daily. They are talented and beautiful people. We will continue to visit Cuba as the trips are affordable and the beaches are amazing. We will check up on other resorts rather than staying at the same one!

Tainos - nice getaway resort

This resort and the people that work there are fantastic. Being Cuba you need to deal with repetitive food (was all very good though). The beach was always cleaned first thing and the service was spot on.

Cuban have changed! Disappointed!

Been to Cuba many times including Havana, Varadero, Holguin, Santa Maria since 1996. Iberostar to my understanding is a better service and food hotels chain from internet reviews. Unfortunately, this is not true. We have 10 people, 5 rooms booked in the main building, none of the patio doors works properly, as a result, it was so noisy until 2 to 3 am so no one can sleep well. Service at front desk are rude, bar tenders at the lobby are terribly slow and not sincere. Food are the worst among all [... read more] hotels we have been. The Japanese restaurant serve only grilled salty foods. The price they charged compare to other resorts that we have been are not worth. Resorts we've been to: Breeze Varadero, Brasas Del Caribe, Tuxpan, Brisas Guardalavaca, Sol de Luna, Sol de Mares, Rio de Oro, Husa Caya Santa Maria, Iberostar Tainos is not worst to stay. Last but not the least, the Sunwing's counter check in person in Cuba was so rude and not helpful. One of our golf bag was broken. I would say this was the worst experience from all our Cuba's trips. Cuban are not as nice as in the past, they changed.

Amazing Trip- Wonderful Hotel

Everything about this resort was awesome. Spent a lovely ten days there with our family. Food, Service, beach and pool were outstanding. The staff go above and beyond to make you feel at home. Always a wide variety of food, they do the best with what they have. George and Daisi at the pool bar, Glenda at the buffet were always there with a smile and a warm welcome. Would recommend to all.

Enjoyable stay

Solid hotel, very good value for the price, staff was very attentive and well trained. Beach chairs were all well maintaned or new and also plentiful. We did not have to go early in the morning to reserve a cabana or chairs on the beach, this is almost unheard of in Cuba.

Good for the price

The beach was amazing as were the resort staff. The room had ants, given since it was a tropical destination. The food was typical all inclusive buffet style food. Definitely a smaller, quieter resort. Little music on the beach and the resort seemed to shut down at 10 pm. But because it was a smaller resort, the hotel staff got to know you pretty well. Request a top floor bungalow.

Great time...so relaxing!

My husband and I enjoyed a lovely week at the Iberostar Tainos during March Break. The beach was stunning, with a fabulous pool area available as well. The rooms were very modest and simple, but always clean with an amusing little towel sculpture left behind to brighten our day. We stayed on the ground floor of a bungalow and our only complaint was that we could not leave the doors or windows open at night due to the lack of screens. (Although, there were very few bugs). The food was simple but  [... read more]good, and we always found something to enjoy. This is not a hotel for someone looking for marble, glitz, night life or luxury. It is a small, comfortable resort with some of the friendliest staff we have ever had the pleasure to meet.

A Solid Four Plus

We have been over 20 resorts in Cuba and D.R. and rate this hotel near the top. We paid for a bungalow which was clean, up dated and comfortable. The resort is small , well kept and the staff excellent. The other patrons from around the world were friendly and more considerate then some places we have been to. We meet some great folks from Britain, Ireland, Canada and other nations who were there to have fun and share the wonderful experience of this unique resort.