Beautiful Resort

It was very clean, the rooms were great, the beach was fantastic, the staff were very friendly and helpful, the golf course was great to play, they can certainly use more newer golf carts, the service in the buffet and specialty restaurants were great but the food was just so so.

Very nice

Excellent resort. The building show no sign of aging and we’re Very clean. Beach well what can I say a 10. We were 4 guys on a golf trip so we were upgraded to a multi room 2.5 bath hacienda. It was a 5 star accommodations so a very nice treat. Food was ok and maybe better than other resorts. Very repetitive though. Missing a lot of condiments like ketchup,onions. Staff are all amazing and in general Cubans are amazing and very appreciative.

Magnificent Resort - Won't Disappoint

We have been to this resort 2 years in a row so far. The food is good (and not just Cuba good), the beach of course is beautiful, and the staff are amazing! Especially Jorge Vizcaíno at the pool bar in The Level. We stayed in The Level both times. The rooms are clean, large and modern.

Most Amazing Lobby and Beach!

This lobby is one of the most impressive I have experienced staying at an all inclusive Its big and clean and had many options for places to sit and relax or take a nap! I absolutely loved it! The beach was fantastic and it's everything Varadero beaches promised! Most days, the water was calm and blue and easy to swim. The resort is never short on chairs or shaded areas at the beach The staff was also pretty good, including Luis, Yania and Tamara!

Really nice resort

Ive been at Las Americas before Covid 3 years ago and loved it then. There were 5 of us ladies, 2 in one room and 3 in another. I found the food acceptable, given the circumstances in Cuba at the present time. The grounds are beautiful, the beach amazing, and the staff at Las Americas very helpful and accommodating. I have no complaints, our rooms were very clean and there was a big bottle of fresh water every day .. The recreation team are amazing, Jordy, Ankis, Eteanne, kept us bush with Aq [... read more]ua Arobics and Dance lessons each day

Great Resort

This hotel was very comfortable, well laid out, well kept. The public areas were always tidy, clean and attractive. We upgraded to LEVEL area which was well worth the extra cost. The "Limoncello" restaurant in this area was clean, well staffed with excellent menus to choose from. The only draw back was the elevated platform in the middle which was a stumbling block for quite a few customers. The other restaurants were also well stocked with very good food. Our rooms were always kept clean an [... read more]d well stocked. The loudness of music in many areas was too loud for our age group!

5 star resort!

Every aspect of the hotel was clean and the staff very friendly. We were happy with the food and the specialty restaurants were a nice addition to our stay. Lots of beach chairs at the beach and the pool at any time of day. We have no complaints or suggestions to make our vacation better.

A Special Resort

The Melia Las Americas is a special kind of place. It has been around a while (around 30 years) so it has seen better days. That said there are many reasons to overlook the surface wear and consider the experiences this hotel offers. Here are the top reasons we love this place: Golf; Beach; Entertainment; Heart. The hotel is right next to the Varadero Golf Club - and under most circumstances, for those staying at the Las Americas, green fees are included. Push carts or riding carts cost ext [... read more]ra (11 USD for push carts, and maximum cost 44$ USD per player for the new riding carts). If you bring your clubs, they can be stored at the golf shop for about 5$ USD for the week. The course is 18 holes, championship style, and a whole lot of fun to play. But don't expect pristine bunkers or bent grass greens. The course dates back to pre-revolutionary times and is very mature with several holes having spectacular views of the ocean. Pace of play is great (~4 hr playing time typically) so an early start can get you back at the beach by 11 or 12. Even with an afternoon arrival at the beach, there are plenty of lounge chairs and shade if you want it. The beach for this property is incredible and might well be the widest and longest on the peninsula. I can't say enough about how great the sand is, and how blue the water. The swimming pools are beautiful, well kept and clean. Regarding entertainment - there are the typical daytime events that get people moving out of their chairs. There are also catamaran rides and short snorkeling tours of the reef nearby (for $). The best thing about the hotel though is the entertainment each evening - every night there was a different artist playing an instrument or singing on the patio overlooking the grounds and beach. Just enormously enjoyable to have a drink and listen to the musicians invited to play for us before or after dinner - all very talented and professional. Finally, the people who work at the Las Americas: they are the best, and by nature very honest and caring about taking care of you during your stay at the hotel. Now here are some more nuanced comments - the rooms in the older part of the hotel are a bit worn. However, the showers are very good, with plenty of hot water and modern fixtures. The main building has the best views of the water and sunsets and is closest to the golf course, the dining rooms and bars. The newer part (The Level) is a quieter section of the resort, has large suites, huge bathrooms and living quarters, but these have mostly garden views. I should mention here that the resort is for adults only. The age range among guests is very broad - no single age group was left out or predominated. Regarding the food, there is a wide variety in the buffet hall, but 'foodies' won't be happy as Cuban food tends to be light on the spices - so maybe bring your Frank's hot sauce and pepper flakes in your luggage if 'heat' is important to you. Regarding alcohol, beer and rum are probably the best options - no off the shelf premium alcohol at the bars. In conclusion, although there are rough edges and small drawbacks, in my opinion, this resort shows great spirit and dedication to come back to life after the pandemic. I hope to return soon, if I can. Hasta luego, Melia Las Americas. PS I need to mention the quirky monetary situation in Cuba. Officially, you can buy Cuban pesos (CUP) at any bank, hotel or 'CADECA'; however you can't sell back unused Cuban pesos when you leave. So the best choice is to bring cash (eg USD, CDN, Euro) and exchange it 20$ at a time at the hotel 'CADECA' (currently, $20 USD = ~2200 CUP; $20 CDN =~ 1700 CUP). Tips (range from 100-500CUP depending on service) are highly welcome and appreciated. However, one should never, ever tip in foreign coin. The people cannot do anything with a toonie or loonie or other foreign coin as the banks in Cuba won't accept it for deposit nor can it be used to buy or trade in the street.

Good and bad resort

Beautiful resort, wonderful grounds. Exceptionally well trained staff, very friendly, always smiling and ready to help. The buffet has a tight schedule and understaff. The food would be very good for a ticket price of $1000 per person. We paid $2500 per person and the expectations were higher. There is not enough entertainment for rainy days. We got 4 rainy, cold days and it was very boring. I got very sick with a respiratory virus the first day back in Canada. I don't know if I got the virus f [... read more]rom the resort or from the plane/airport. Our cellphones didn't work the last 2 days of our vacation -there was internet in the rooms, only in the lobby -they said that its a problem many customers have with the I phones. Overall was not a good vacation and we would not recommend this resort for the price we paid.

Loved every minute!

The level bungalow and all amenities were amazing. The beach and seating are spectacular. The meals were wonderful and drinks a plenty. Had a great excursion in a classic car to Havana. Loved the Beatles bar in Varadero. Meals in town were limited. Loved the entertainment at the resort in the evenings. Cannot wait to return.

Just Ok

The resort is ok, not worth 2k per person when you can get so much more in DR & Mexico for the same price. They lacked fruit, vegetables and mixes for most booze. Do not go until the figure out the golf cart/maintenance situation. A group of 48 golfers will not be back (not my group). Cuba is taken advantage of their loyal vacationers and offering little in return.

Good and comfortable resort

Good resort, I would like to see improvements in the rooms, when I pre-requested a room with a view and a king size bed the hotel staff said they would change rooms everyday at 3pm for four straight days. This to me was not acceptable. The al a carte restaurants were lacking for a five star there was only three choices and I found they served the same food found in the buffets.

Will always go back

We love this resort! The people make this place special. All so kind and helpful. The golf / beach combination is amazing. The beach is large with many chairs. The food is fantastic for Cuba and their limited resources. We can’t say enough great things about this place!

We had an amazing time!!

Staff was so friendly. Clean resort and the best was the snorkeling on the reef. Truly great vacation!! The food was okay. You have to do the out restaurants in the resort to get more variety of food. Overall I recommend this resort

A nice resort BUT

Assessing whether to ever go back. Had to move rooms (not till the next day) as the room overlooked a balcony and nothing else. WiFi never ever worked in either room but only in the lobby. Went for the golf vacation and as it turned out the golf carts were burned in a maintenance shack fire. The first day we had to carry our bags. Following days the resort managed to borrow carts but would only give one cart for each foursome…so two had to walk. The 3rd day our cart actually caught fire. [... read more] Not a great experience. The staff, I should note, are very friendly.

It was just ok …

This hotel is struggling to recover from the pandemic. This is my second trip here (once before the pandemic) and both times are very different in the experience. Most of the staff are wonderful but some are rude. They lack training. The food was very repititious in the buffet. The Japanese restaurant is good but if you are on a salt reduced diet be careful. The beach and pool are quite good but the pool lacked regular cleaning to remove the sand and other debris that collected day.  [... read more]The worst part of the trip is my room had bedbugs and I had a severe reaction to their bites (I am quite allergic to them). Upon complaint Hotel Mgmt advised they were sending someone to inspect the room. Two cleaning staff showed up and simply changed the bedding and left. They did not inspect for bedbugs at all. All in all the trip was survivable but for the money paid I expect better… even in Cuba.

A home away from home!!

It has been at least six years since we stayed at the Melia Las Americas. This fine resort has been nothing but highly professional and helpful to its customers. They even have set up a v.i.p. lounge in which a photo of the frequent patrons is presented on one of the walls. We have, over the course of fourty years, stayed in all of the different rooms. It was heart warming upon arrival to see the staff, who immediately recognized us and set us up in an upgraded room with no charge.This res [... read more]ort is and will always be our home away from home.

Hotel Las Americas

Lets start with the good! The beach and water is one of the best cleanest turquoise kind of water you can find on the earth. The weather is unbelievably hot and humid at this time of the year so if your looking for a place to tan well and enjoy hot weather Varadero and this hotel is for you. The people across Cuba are the friendliest and safest people you can meet on earth, no joke! its safe!!! for woman, children or men. The food is great but it all depends on taste preference so th [... read more]is opinion can vary a lot. The food is cheap if you go off the hotel strip and take a day trip to downtown Varadero and you can have a great family time. The bad for Melia La America There is always a shortage of entertainment, at night there is no investment to enjoy a good time. They dont have enough servers to remotely take care of guests when everyone comes into the main place in the middle of the hotel The hotel lacks alot of basic things to the average north american, butter is scarce in the morning, room service takes forever since they have minimal staff, I found staff swimming in the pools with thier dirty cloths thinking no one was watching. Overall service is gone wayyyyyy down on this hotel in the past 4yrs. Its barely a 3 star in my opinion. This hotel used to be great, but quality of food, service, entertainment and lack of food choices are the worst its ever been. Sorry I would totally recommend anyone to not go to this hotel. it no longer brings value for your money.

Very Quiet

There were hammocks and covered beds by the pool which were very nice to chill out. The food was better than most hotels in Cuba, but that isn't saying much.The vast majority of the guests were over 60 couples from Ontario and bed time was 11pm for the vast majority. Very quiet resort, if you want some night life this is not the place to be. The bar food is terrible, so if you arrive late, a cardboard ham sandwich is your only option.

Great Place to Golf

This was my 6th time to the resort. Come for one specific reason, to golf. Golf facilities and staff are great, usually play up to 2 rounds per day. Food services are very good, given the circumstances. Hotel has great processes in place to ensure that guest are protected as they can be against COVID-19. Never felt at risk at any point in time while at the facilities. Hotel rooms a little bit dated but always clean, staff keeps them in immaculate condition. Beach is very nice, always ha [... read more]d chairs and umbrella coverings available. Sports and entertainment always on the go, you can participate or not. Although I come for golfing, would also recommend for those non-golfers. Lots to do or not depending on your own agenda. Looking forward to coming back in November.