Value Resort

Older resort with an outstanding beach. Good service, great location. For budget minded travelers, this resort is all that you need. Close to the town and airport which is another plus for some travelers.

Very nice resort

We enjoyed our week here on Jan 22, 2016 to Jan 29, 2016. Just a couple of issues. Elevators are a little iffy so stairs aren't your thing this isn't your resort. Even with the elevators there are a lot of stairs involved. We didn't need the air conditioner while we were there but it worked. Rooms are dated but clean. We were to get a bottle of water every day but only got two for our stay there. It was odd that there was no water for the rooms but you could always buy it for 2 pesos in the stor [... read more]e in the lobby. This is our 6th time to Cuba at all different resorts and but buffet here was not the best. A lot of Cuban food, don't get us wrong we are not picky at all and we are not new to Cuban food but there was not a big selection except for desserts. The layout didn't seem the best either. You had to wait in one big line up for whatever you wanted from bread to meat. No toaster as well. The pools are best we have used since coming to Cuba and the ocean walks were good as well. There is quite a step down to the beach (about a 2ft drop) as the ocean is reclaiming the beach. People did cut steps into the bank which made it easier to get down. The staff are helpful and Danielo at the swim up bar was the best. Like every resort there are always some arrogant vacationers who feel it's all about them, you know the ones, the ones that set their alarm to get their towels on the pool chairs. Some even saved pool chairs and took their room towels to the beach. It's almost always the same at every resort we have stayed at in Cuba. No worries here though, they got a shock when they found out there were always ample chairs for everyone; again, the pools were great. Do yourself a favor and go into town and get your self in front of the Beatle's Bar. Walk down the street to the left of Beatles and go to the end (just up and over a very small hill on the street). At the end just take a few steps to the right and you'll be in front of Waco's Restaurant. A great little restaurant and very small and upscale place. You can eat inside, outside or on the roof. The wife had the 1/2 chicken and I had the lobster tails (comes with 2). With the meal you get specialty water, a very nice salad, bread, potatoes, vegetables and a Mohito. All this and the bill came to 40 pesos. A cab from the Tuxpan to the downtown huge flea market is 10 pesos, then 5 pesos to the Beatles Bar and then 5 pesos back to the Tuxpan Resort, worth the trip and a nice way to spend a 1/2 day or longer if you like. We'd go back but would spend more time eating off site. Breakfast is the best.....Tip Your Eggman... ;-).

Low budget resort.

Trip Jan.20-27, 2016: Hotel smells like mold and bleach. Many people complained about mold in their rooms. Mold is very evident in the main dining lounge on the windows above the food. Rooms are kept clean though (if you don't have mold). Outside food service is very slow; I think they do it on purpose to save on people from ordering; hence, saving food costs. Food quality is very poor. It is like eating third day left overs every day. I will not lie, some people were getting sick but we did not [... read more]. Ocean is warm and a 10/10. Pool very cold - there was only 2 people I seen go in it. Male main dining servants were rude. Budding in front of customers at the juice machine, not waiting their turn. Outside bar servants were great! They did a good job. Evening shows were all the same people, same dancing, just different songs and costumes each night.. all dancing. They need to do some skits or something different. I wanted a cheap place to get away but I think next time I will splurge a little more and get a better hotel.

Friendly Staff

Arriving to the hotel was great experience. The only concern was the cleanliness of the rooms and the lack of Internet wifi service. But good for the price we paid. Loved the beach location. Loved it.

Fair resort

Same food everyday, not much fresh fruit, or vegetables. no juices at the pool bar for mix. some of the staff were bugging for gifts even if they did not clean our rooms. Hours of towel change for beach towels were not consistent with the signs.

Excellent Experience

Enjoyed the resort and staff, very excellent experience. Distance from the local town is very nice even close enough if you are a walker you could even walk to town, and access to the local Golf course was excellent.

A very good sea vacation

The hotel was clean; air condition worked well, the food was good, though not too many choices. Fruits were great. The beach is amazing - this is the crucial point. When a plumber was needed, he came promptly. The strange thing was one key for two people.

Great Resort

The hotel was lovely. We had a room on the forth floor and we were pleased with our room. Hotel grounds are very nice. Staff are really great too. There was a great selection of food and it was good, a big improvement since my last visit to Cuba where I stayed at a different resort. Stayed two weeks this time and really enjoyed it. Would go back to this resort.

So-so resort.... but Varadero has a beauty beach!!

This hotel/resort was mediocre at best. My biggest complaints are with the food, and the drinks. The food is not good...the best thing we had was some turkey at the buffet one night, and omelettes in the morning, and the rest was awful. We tried each a la carte restaurant and they were worse than the buffet, but the service was very good there, constantly refilling the wine, and being very attentive to us. The drinks were inconsistent. Some bars had some, others didn't. Getting a drink was like  [... read more]spinning the wheel. Mojitos at the beach bar, rum punch at the lobby bar. If we found a place to get a decent drink one day we stuck to it. The room was sufficient, but a little sketchy looking, and very dated. The beds were fine, we saw a lot of complaints on the bed before going but they are okay. We had to switch rooms because the air conditioning was broken, and we got a much lesser room, but it was "all they had", and sleeping without a/c is not okay. Despite the resort, we spent most of our time on the beautiful beach. Varadero beach is amazing!!

Hospitable Cultural Experience

Beautiful location on Varadero beach. Staff was extremely welcoming and made sure we were always taken care of. Food was satisfactory. Entertainment was incredible. Huge applause to the Animation Team!

First time at tuxpan

This hotel was very pretty , very clean , staff was helpful & polite ( especially Henry at the lobby bar & Danielo at swim up bar ) - however no internet available to even pay to use although there was a room that said internet ( was told I had to go to the mall to use it - I tired but only 3 computers and wait would have been over an hour and resort bank would not allow me to get money off my credit card which meant a bus trip (5 pesos a person ) to downtown varadero to go to big bank & 2 hr wa [... read more]it to get money . I found out this is the difference between a 4 star and a 5 star which I had stayed at before . I just wish I had of known before I got there to take more money & pay for wifi package -We met many nice people & walked away with new friends , shows at night were great , beach was amazing and water was crystal clear . A la carte restaurants were awesome & you were treated well , Buffet food was good for Cuba -Overall we did get what we paid for , a clean , safe & friendly place to stay .

Great resort

We just got back and had a great time . The weather was great, the beach is second to none . Over all service was good and there was more than enough choices of food . Can't wait to return next year .

Tuxpan Cuba

Even though this hotel is older it is well kept and all staff and grounds personnel are very friendly . Enjoyed Alex in the morning making eggs on the grill. The buffet is varied and no problem finding something to eat. The bars and entertainment is enjoyable and fun to visit and watch.

Not what I expected

This was our 3rd trip to Cuba, 3 different hotels, similar cost. Greeted by a grumpy front desk clerk with very poor English. Other resorts were way more nicer than this resort. Most of the staff did not speak English that well. I noticed that there were more Cuban friends? on resort and seemed to get served first at the bars. Food was good but not much variety. I really wanted hot spaghetti (ate mostly this) and could not get anyone to understand what I wanted. Finally after 4 nights of luke wa [... read more]rm spaghetti I found out the Spanish word for "more hot" and the girl cooking spaghetti would keep taking it off the heat or give it to someone else. They did offer a $10 lobster lunch at the pool bar which was really good so we ate there a couple of times. Breakfast was good as well. The dining area was two different rooms one where food and non-smoking people where and in the other you could smoke in... during meal times. Ugh. There were about 6 rooms with no balcony and that's the one we had. No fault of hotel though that was booking issue. Our daughter had several issues door not locking, safety deposit box not locking and tub not draining but hotel management switched her to different room the next day. (Later though we met new friends and they just happen to have been put in daughters old room without anything being fixed). Limited sun shelters by the pool however, people would get up early and put their towels on the chairs in the shade and then not sit in them all day. I talked to one couple and they said the people beside them have 4 chairs 2 in the sun and 2 in the shade. Nice little coffee bar, gift shop, & liquor store on site. Location is good and close to beach. Met some really nice people. Also met a Cuban family that were visiting friends on the resort. I don't know how long it has been but Cubans can purchase a day pass to the resort. I don't know if this is new or if it is only at some resorts. Overall, Cuba in general is a great place to go.

Very nice resort!

This property had a nice layout. Just a short walk to everything on the property. It is not wheel chair friendly though so don't book here if you need wheel chair accessibility. Although there are three elevators, there is stairs to the outside and buffet areas. The staff were all friendly, always a greeting of some sort. Tomas at the pool bar was excellent. He went out of his way to make us happy. Nice choice of snacks at the pool bar: hot dogs, ham and cheese, grilled cheese, fish and sometime [... read more]s pizza. We ate lunch at the pool bar or beach bar most days. Buffet staff remembered what our usual order was, such as how I took my coffee and my husband having juice in the morning. Great selection on the carving station each evening, even lobster one night. Even picky eaters would find something to eat. Two choices of soup every day which were tastey. The beach was great! Did not have to go too early to find chairs. The beach bar had burgers and fries every day. We chose a bad week for weather as it never got above 24 Celsius and was windy for 4 days. We did not let it ruin our vacation. I recommend the Varadero tour and definitely take a carriage ride into town. If you ask for Hugo, he gives you a lot of info about Cuba.

Loved this resort

Although the rooms need to be fixed up alittle, the Tuxpan was clean and the staff were amazing!! I liked that it was small and I didn't have to walk 5 k to get to the beach. Food was good with lots of choices. I would go back again.

Tuxpan

This was a nice small resort easy to get around everything within a 5 minute walk.our room was small but very clean I found the whole resort to be very clean as for the food in the buffet it did not have a big selection and did not change much. But they had hamburgers at the beach bar daily and hotdogs ham and cheese sandwiches at the pool bar so you could always find something, all the staff were very friendly and helpful . All in all we had a nice vacation at this resort

Not So Good

The power kept going out in my room every 5m after I turned on the AC, and my passport/money got locked in the safe for 2 days. I called and went down to the desk multiple times (at least 10) on the hour because I needed my money, but was ignored ("maintenance will be there within the moment!"). Eventually (after 2 days) it was fixed when I asked the maid to get maintenance for me, they bypassed the circuit breaker and drilled the safe. They would not change my room. Music and entertainment is  [... read more]extremely loud all day if you are pool side until about 11:30pm. Most staff very lazy, not service oriented, will ignore you even with good tips. About 30m walk to town at a brisk pace- too far. Not a lot of options for food outside of the dining hours. On the plus side.. The room was very clean, and the beach was nice. The food and drinks were ok but not great. I would never go back. Tuxpan has left a very bad impression of Cuba on me.

Great Resort

Glad I went by the reviews instead of stars when I booked our trip! It was our first time on a tropical vacation and we're so glad we decided on the Tuxpan. The staff was amazing, the food wonderful and the rooms clean and comfortable. We didn't get to all the a la cartes .. But truth is we preferred the dining room best anyway. The only real downside I could say is they need more loungers. It's near impossible to get one.. And trying to save a spot early doesn't work, you just lose your stuff.  [... read more]We would definitely recommend this resort. And if you get a chance, get Aldo to take you on the tour of Varadero .. He was great :)

Great Budget Resort

I have stayed at Tuxpan twice over a 4 year period. I admit the overall resort has gone downhill in that time, however, if you're not too fussy, it's a great low key resort with a great friendly staff.