Beautiful Resort

The views and sunsets are great from all the rooms. The balconies are spacious and the rooms are clean and large and well maintained. Our Maid was Olivia and she did a great job of keeping coffee in the room, as well as keeping it clean. Our waiters and bartenders also did a great job, I remember Xavier and Victor in particular, as well as waiters Carolos and Joel. We did the Troncone Turtle Tour and it was also a wonderful experience with a great tour guide...Mauricio. The food is good even tho [... read more]ugh the buffet isn't as large as some. I also like the close proximity to Ixtapa Island taxis and Playa Linda.

Best holiday ever

The hotel was spotless,staff very accommodating,food was great unbelievably relaxing.no time share hassles. Beautiful scenery and view.locals very friendly.few beach vendors. Lots to see and do. We will definitely be returning.

Amazing Resort

My wife and I have been to Mexico and different parts for years, this was our first trip to Ixtapa. Every room faces the bay and a popular Island is directly across from the resort. The rooms themselves are very large and beautiful. The resort is very clean, staff is very friendly and you don't have to get up at 4am to get a chair around the pool. The worse part of the trip is the airline, Sunwing sucks. After a 7 hour delay leaving unannounced until the last minute, an aborted 1st attempt landi [... read more]ng , very hard 2nd landing. The return flight was even worse with the take out aborted as we began our take off as the was a snow truck in front of us. We are already planning on going back, but see if Westjet flys there :-)

Loved the room and the surf!

spacious rooms, free wifi (which is great) - only issues are would prefer not to need towel cards and a bit more variety for the meals. Also - most "fun" area in the pools was off-limits to kids (cave pool-bar)

Azul Ixtapa Grand Resort

The management did everything possible to enhance out stay at this resort - I have been staying at 'all inclusive' resorts since 1994 and have never had such outstanding customer service - the resort layout is very well planned with 3 pools and an elevator system to access all pools - this is very unique and brilliantly planned out - with full access to bathrooms on pool levels. The rooms are absolutely beautiful, roomy and kept immaculately clean along with full ocean views - the balconies were [... read more] very spacious and we enjoyed the feature of being able to eat our breakfast every day on the balcony of our room. This is something I have never been able to do at an all-inclusive resort. This hotel and the outstanding 'people care' that was given to us is definitely worth returning to (something I never do) - I always go somewhere new every year - but want to bring all my girlfriends - 8 of us have been going to an all inclusive every year for the past 14 years and I can't wait to bring the group here - one of the girl's in our group is handicapped and this will definitely be a 'no brainer' for her.

Great resort

We stayed at Azul Ixtapa Jan I5 -22 -15. What a great resort staff both at the front desk and the rest of the resort went over and above to help us out. the food was very good with lots of selection both with Mexican and international dishes. The beach was great ,not much surf which was good for some of our party that couldn't swim.People selling stuff on the beach all respected the (no gracias) with out hesitation and were very helpfull when we wished to purchase items.The crocs and wildlife at [... read more] the ecological park were well looked after and a great attraction for everyone.All in all this is one of the best all around resorts we have visited, this is our 6th trip to mexico.

We loved it!

The rooms, pools and service were awesome. There isn't much of a beach, but the infiniy pool overlooking the ocean is a nice compromise. The buffet for breakfast is great with lots of fruit and an omelet station. However it is rather limited for lunch and dinner unless you like heavy foods. I would have like more grilled fish and more fresh veggies for salads as they were very limited. The ala cart restaurants were wonderful.

Relaxing Resort

Ala cart food was very good however we found the buffet food to be cold and needing more choices. The infinity pool is great, cold getting in but refreshing, beach was small but nice and the rooms are amazing.

Got beat up at disco in resort on my birthday

Hotel was nice and the food was good. There were lots of very friendly families there to talk to. I love to swim and the pools were very nice. The staff didn't speak much English at all. They told me they used to be trained to speak English but the hotel stopped doing it. Hard to communicate with staff unless they were management. Getting punched in the back of the head and then 2 guy's punching me from all angles as i pleaded for them to stop and for help got me nowhere except another 20 second [... read more]s of punches. I did nothing wrong and still don't even know why i was beat up. I am the most friendliest non violent person. I ended up with a mild concussion and the next day was given the option to change hotels to Azul Ixtapa and leave the Grand which was much nicer. My new room unfortunately was right under one of the bar areas which was extremely loud. I would recommend this hotel to anyone. Trip Central and Sunwing were great tho.

Beautiful Resort

Hotel was Beautiful - clean, spacious, staff was very friendly and always ready to serve food drinks with a smile! Book your activities and resturants early in your trip - Oyster Bar at 6:00 pm sunset dinner is a must!! Beach is natural setting not large - visit the Azul Beach Club for beach and ocean fun! Take the boat or kayak to the island for a snorkel day - worth the ride!!

Great holiday

We loved the hotel. Rooms were fabulous, gorgeous pools and grounds. The food as good in the buffet as well as the specialty restaurants. The only place where we found servie a bit slow was in the bar in the evening.

Best resort ever !

Best resort that I have ever stayed at , the rooms are amazing , the service and staff are second to none ! I will definitely recommend it to anyone looking for great winter getaway ! Thanks for the memories !

Great time!

Almost stayed another week! Room was beautiful - tours were fun. Kids loved it. Staff friendly. Beach next door was long and sandy. Hotel beach not very big or useable. Crocodiles within walking distance. Entertaining shows. Bus to town outside hotel. Massages down the beach - 20$ each. Kids waterpark not at this hotel but able to go to neighbour hotel. It is enclosed so parents either go in or stand and watch. Only went once. Our hotel was nicer. Good kids club.

Amazing resort. Had an amazing time. Great service

The hotel was prestigious. The restaurants and food was fantastic. Impeccable service. The grounds were clean and very well kept. Will definitely go again and recommend this resort to all. Maids and all staff were very pleasant and professional. Great value for the money.

Beautiful resort!

There are many things to rave about when it comes to this resort. Each room has an awesome view as all the rooms face the ocean. Its fairly new so very clean. Decor is very modern. The infinity pool and swim up bar behind the waterfall are the place to be. Food by the pool is great. Buffet lunches were ok. Restaurants were good. Not much of a beach, but you can walk over the sister resort and enjoy the beach there. Walk further past the pier and there is an even nicer public beach to enjoy and w [... read more]alk along.

Fantastic hotel

The hotel and facilities were incredible. The rooms had every amenity you could think off, were large, spacious and modern. A small mini bar in the room was nice but it would have been nice to have a bit better selection. The service was excellent, very friendly staff and the Mexican restaurant was outstanding.. The pool service was the best I have ever had.. The only suggestion would be to enhance the buffet. The selections were minimal. I will definitely be back and would re comment this to an [... read more]yone