Great resort

We loved the small feel to the resort. The buildings are hidden behind the trees and the walk to the beach is just beautiful. The resort offers variety of cuisines and the food is excellent in all! You can relax in the spacious and cozy looking lobby or at the bar by the beach. The staff is very friendly and helpful.

Review

Rooms were very clean. Staff were friendly and helpful with answering questions and fulfilling requests. Food was very good with wide variety with buffet for breakfast and lunch and a la carte dinners Beach and atmosphere on the grounds were beautiful.

Amazing resort

We've stayed at all the Catalonia resorts on the Mayan Riviera and this is hands down the best of them all. Let's start with the beach, which is amazing. Clean, beautiful white sand, no rocks. The grounds are natural, jungle like setting, well kept, with roaming coatis and iguanas. It is an adult only resort and we founded to be relatively quiet. Entertainment was good, in particular the girl only Cuban band and the acrobatic dancers. Staff was friendly and they worked really hard to provide a g [... read more]ood service. Food was fantastic, lots of fish and healthy meals. They cater mostly to the European market which is in many respects a positive thing. No food or drinks are being served in the pool. Location wise, the resort is right by the main highway connecting Playa Del Carmen with Tulum. You can hop on a Collectivo (minibus) running every 5 minutes for just a $3 trip to Tulum or Playa. It is a safe and quick mode of getting around. Tulum is nice and off the beaten path. Buy your souvenirs and booze from Playa! Avoid the duty free, it is way more expansive than buying from the grocery store or Walmart. Twice a week the souvenir stores in the resort have a sale.

Fantastic Resort

We just returned from our third visit at the CRT and it will not be our last. In fact we are hoping to return with our adult children in February. We stayed on the second floor of block 6 which was closest to the beach and it was great. The staff, food, beach and atmosphere are all wonderful. On another note,please watch out for the Exclusive Traveler Club. They will try very hard to sell you a package. It is not worth it. We purchased the cheapest option for $1599 US which lasts for 2 years. Th [... read more]ey promised $100 a night where in fact it is $165 US a night plus airfare. Going with Tripcentral was much cheaper even without considering the $1599 fee.

Wonderful resort

The resort was well groomed, clean, staff very friendly and helpful. The only thing that I believe was lacking was the entertainment. There could have been better communication to the patrons, as to what was available on any given evening. There was a small board advertising what shows were happening in the evenings, but we were not aware of it until 3rd day into our vacation. I found that not many people were aware of what was happening. I felt bad for the performers at times, there were o [... read more]nly a handful of people showing up to their show. All in all it was a wonderful time. thank you!

Fantastic Resort

Our fifth time staying at this resort (two week stays each time). Grounds well laid out, food, facilities and lodging nestled into a mostly treed property, that opens to the large pool area and then the beach as you make your way to the ocean along the central cobblestone path from your room. Some areas of the resort are a bit dated, but well maintained despite this fact (gym, some features of the rooms, and some of the furnishings in common areas). Staff very friendly and competent. In the ye [... read more]ars that we have been staying here, we are happy to see that there are many long term employees still working there year after year. It shows in their attitudes, and management does a good job of keeping them motivated and engaged. Beach and patio loungers are newer, comfortable and well cared for each day. Housekeeping is diligent and consistent. Beach is beautiful, plenty of shade and sun to suit your preference. Drink service very efficient. Lots of nice touches throughout the resort make it intimate and genuine for couples seeking a quiet, romantic holiday. Not a resort for those seeking great night life. Evening entertainment at the hotel is energetic and fun. Food is good to very good, depending where you dine. Capacity exists such that waiting in lines rarely to never happens. This is a beach resort--the beach is unparalleled, whether you want to lounge, walk or swim.

Excellent small, all-inclusive!

This is a phenomenal all-inclusive hotel. (Note: I tend to avoid all-inclusive resorts and prefer smaller, more intimate vacations. I loved this place.) The grounds are stunning - built among mangroves the greenery around the resort is unique. The beautifully maintained greenery provides privacy to the rooms' balconies and close encounters with the locals (beautiful tropical jays, iguanas, coatis, a great blue heron, etc.). The rooms are more than adequate. While you are not getting full 5 st [... read more]ar luxury - the clean, large rooms offer an excellent bathroom/shower, comfortable bed (if a little soft), a fairly private balcony, enough towels, a safe, etc. The beach is stunning. Better than any of the three other beaches we visited in the area - it was virtually private. There is a couple other very small beach front restaurant, beach clubs whose clients did not venture over to the resort portion. The beach was stunning - the sand was softest we found in the area. Only on one day (the first) was there a significant amount of seaweed that was washed up on the shore but the hotel staff worked hard to shovel it all up and bury it in the beach nearby. The beach had a fairly strong breeze that did result in some rough waves - nothing that you couldn't swim in - but also a nice cooling air that made sitting on the beach even more pleasurable. We also loved the free juice bar on the beach - with many types of fruit, ginger, greens, etc - so delicious! The indoor gym is great. (Although I had injured myself before the trip and could not take advantage of the well-equipped workout machines in a glass front building overlooking the pool.) The third party car rental people out front were great. You pay a little more to have the convenience of renting from the lobby (as opposed to having to go to Tulum to rent) but the service was excellent. The car is on-site and we had one car have some issues and they drove right out to us (1/2 hour away in downtown Tulum) immediately to provide us with a replacement vehicle. The staff were so friendly and helpful. Often bringing a second drink without even asking, saying 'hello' every time you pass them, changing the room early in the day, etc. Aside from the general buffet, there are 6 restaurants from which to choose for dinner. Unlike other resorts, there is no need to make reservations - which is a nice luxury of being able to decide each evening if you are in the mood for a grill, Asian, Italian, tapas, Mexican, etc. Being a small resort, wait times for the restaurants are not unreasonable and one has the option to have drinks at one of the nearby bars while waiting. The ambiance at the restaurants is excellent. The outdoor tapas restaurant is set on the edge of a natural cenote and it is lit with small lights - by far the most romantic, prettiest option. While most of the food at the resort was "okay" - i.e., more than acceptable for an all-inclusive but middling by most other standards. Ambiance and service aside, the tapas was quite mediocre (at best). The other dinner spaces were also nice - only the Italian restaurant seemed oddly placed in the main buffet room and only separated by an 8 foot temporary wedding hall dividing wall. Expecting decent Italian food from an Italian based company - I was disappointed. The risotto was not risotto but overcooked rice in a chicken stock. One day the Spanish head chef made paella on the beach for a lunch - it was again, an overcooked rice dish with questionable seafood (mussels that weren't open and lobster that was quite off colour). If you pay a little extra you get access to a privilege area. The real perk to this is the access to B'loved - the beach side restaurant that serves breakfast, lunch, dinner, and drinks all day. While our dinner there was poor (both of our fish dishes were overcooked and dry to the point of being barely edible) - we enjoyed all of our breakfasts, lunches, and cocktails. In all, regarding the food, it was acceptably decent and did not detract meaningfully from an other excellent resort. They try hard with different restaurants have exclusive drink lists (martinis at the tapas, gin&tonics at B'loved, etc.). Note for dinner, they have some 'cirque du soleil' type show on a few nights a week - on those nights the loud music is a little disturbing for the adjacent, out door, open concept Tapas restaurant - you may choose your dining nights for Tapas based on their show schedule. Finally, this resort is small. It is rare to find an all-inclusive which does not feel like a cruise ship. The adults only aspect makes for such a quiet, but friendly, and not over-sedate resort. There is a nice lively vibe without the loudness of a spring break resort. There was always free lounge chairs by the beautiful, warm, clean pool and beach. The hot tub is also clean and popular and overlooks the beach. I would highly recommend this hotel even for those who often avoid all-inclusives. This has all the amenities without the oversized pandemonium.

Outstanding resort

Every aspect of this resort is excellent. Been to this area of Mexico 4 other times and stayed at 4 other resorts and by far CRT has been the best experience. The beach is the nicest I've seen on the coast with level access into the ocean.

Nice place but,,,,,,,

The hotel is very nice. It has very nice beaches, waters and the rooms are very clean. The good is better than most. So what is the problem with this place? In one word there "cheap" everyone is friendly but no one can help you. They all smile but don't expect much. The hot tub is only hot after 12 noon. They promise you new beach towels everyday, good luck with that. Don't do the room upgrade it's not worth the money. You will weight in line for the beach buffet restaurant, what's up with that [... read more]?This tells me that from the top down, that being the family that owns the some 66 resorts. That there cheap and it's passed all the way down the line to you/me the customer. There are much nicer places to go for the same money. So before you buy into this one, have a good look around.

Go for the beach, stay for the good time!

This hotel surpassed our expectations. The grounds are beautiful, the beach is amazing and the food is phenomenal. Great staff as they're so friendly and accommodating. We would definately go back!

Construction zone and a mouldy room

Pros: The resort was fine, the staff were excellent and courteous, and the food was likely as good as you will get anywhere. Cons: We booked a king/queen size bed and were told on arrival that they only had rooms in the privileged suites. These suites only had double (Not queen) size beds and they were jackhammering out the floor in the lobby / entrance, and using rotary drills to drill holes in the walls. We were informed by letter that we had to use the rear utility pathway to exit the bui [... read more]lding and get to the beach or next building so we could get on to the (Scenic path). It was impossible to nap our enjoy the room during the day for a break from the heat. Our rooms A/C was barely able to keep up with 30 degree heat, so unlikely it could do so in the dead of summer. The mould smell from the A/C unit permeated our clothing and even after washing at home we have not been able to get it out yet.

Wonderful Resort...

April 2016, just returned after a fantastic stay. Beach is to die for, white powdery sand, clear blue no coral ocean. Grounds are lovely especially lit up of an evening, very natural spot. Food great and staff are so friendly and helpful, special thanks to Giovani.

A jewel of a resort

Rooms were very modern,clean, excellent staff always smiling, food very good, bar staff excellent always smiling and have top shelf liquor, reception staff very quick, the pool was great , beach was excellent.

Nice quiet resort

We had the honeymoon suite, which was very quaint and well kept. There were lots of dining options and we enjoyed not having book meals days in advance. Wait staff were on the ball and very friendly. Night time entertainment was always something different which kept things interesting. We loved all of the wildlife on the resort and the beautiful jungle path up the middle of the resort made for a great walk to the beach each day.

Great Trip

This is a fantastic place to go and relax. We were there as a couple from Jan 2/16 to Jan 9/16 and we had a wonderful time. Food was very good and the drinks as well. We are beach people and it was the best beach we have been to so far in Mexico. The staff were very friendly and service was very good. We would go back again in a heartbeat.

Fantastic Staff

We spent Christmas 2015 at the resort and we both had an amazing time. Lovely, large and clean room, lots of variety in the food, great beach, but what impressed us the most was the warm and helpful staff. A real bonus was that the hotel was only 15 minutes from the airport.

Great experience despite poor weather

The resort was very well maintained. The staff did an excellent job removing the seaweed most days so the beach was clear. Our room was always cleaned well, we were served with smiles each and every day.

Beautiful spot

The hotel was amazing ans staff were outstanding! The walk through the jungle scene to get to our rooms and beach cannot be beat. My only issue was the annoying vendors who set up every other night and the food at the Spanish Restaurant was loaded with salt.

Fantastic Resort!

Beautiful resort with a jungle touch. Every aspect was excellent, food, service, grounds, rooms and lets not forget the best beach we have ever been on! The evening wild life was a delight at no extra charge. 11 days was not enough.

2nd Visit, would go back in a flash

This isn't your fancy pants, marble and crystal high class type resort. What it is, is a great casual Adults only, for a reasonable price, on one of the best beaches in Mexico. With multiple A la Carte restaurant without need for reservations or long pants, every evening can be a different dinner menu. You can chill out or join in the fun of the animation team. After visiting other Mayan resorts we wouldn't stay anywhere else.