Great trip

Great people beautiful beach above average food clean room but dated decor. Overall great trip I would recommend to families and friends. Nice wildlife birds lizards. Internet very slow. Staff very friendly.

Great time!

We had an amazing time, resort was very clean, staff were polite and good food! No one got sick from the food. Furniture in room a bit outdated but you only sleep in there. Cleaners were always on time and room fridge always stocked

Great Resort! Great value!

Our first visit to this resort, 3rd to the Dominican Republic. We found the booking very easy and the agents very helpful. The resort offers a lot of things that we didn't expect, like a 24 hour beach bar and snack bar, a fantastic beach you can walk for miles, a bird sanctuary along the walkways, free or inexpensive shuttles for shopping and for a few extra dollars to VIP extras that are well worth it. The staff are very friendly and helpful and the food is very good. The buffet offers enough f [... read more]reshly made items that you don't need the ala carts, but they are worth the night to visit also. Thank you for a great week! The only thing that I found needed a bit of an upgrade was the bed in our room was due for an upgrade and a few more pillows for us. But will visit again.

Great Atmosphere!

My friends and I just got back to the bitter cold but we were grateful for the week at the Caribe Club Princess :) They did a great job of making us forget the cold! Loved the beaches the people and the sun!

FANTASTIC RESORT !

THE GROUNDS ARE OUTSTANDING, THE RESORT IS SPREAD OUT AND FEELS LIKE YOU ARE ON HOLIDAY....BEACH, AGAIN OUTSTANDING ENJOYED THE STAFF, VERY FRIENDLY, ROOMS WERE GOOD, I WOULD GO BACK TOMORROW IF I COULD BAVARO BEACH IS THE BEST BEACH I HAVE BEEN ON LOOK FORWARD TO GOING BACK SOON

PERFECTION

LOVED LOVED LOVED RECOMMED TO NEIGHBOUR AND THEY BOOKED FOR TWO WEEKS LEAVING NEXT FRIDAY BEACH SERVICE AND FOOD VERY GOOD ESPECIALLY FRIED CHICKEN AND NACHOS ANIMATION DEPT ARE FULL OF LIFE. Night entertainment very good LOVE THE DANCERS

Meh!

There is no way that this is a 4 star resort! I spoke to several others there at the same time and all agreed. I would give it a solid 3 star. The grounds are beautiful, the pool where we were which I think is Pool #1 has stains on the floor of it so you can see it so we stayed at the beach. The rooms are ok, but that's it, ok. My toilet leaked, my ceiling leaked, all was fixed but again not the best impression. Seaweed at the beach in the water but it was ok, never a server for drinks so don't  [... read more]even bother with that, which is fine but most places have servers, I didn't see any at the pools either. The food was repetitive but ok, nothing special for sure, all fine to eat, you didn't get sick. The alacart restaurants were good, Brazillian and Italian the best ones. Take it from me, it was ok, just not a 4 star, had my wife been with my son and I, she would have not liked it at all, but for my 7 year old and I, it was a good vacation.

Very nice resort

The beach and outdoors was spectacular! The inside however could use upgrading, like new beds, new sliding doors and new bathroom upgrades. It was livable since your not In your room much just the shower and sleep mainly. The cleaning wasn't the best. There was a spot of blood that we noticed behind the toilet the first day and hair in the shower which neither were even touched the whole week we were there. I wasn't happy with no elevators as I and my boyfriend had difficulties getting up to the [... read more] 3rd floor many times during the day. Next time I would take a bottom floor or. Have a ramp in place. The food was amazing and no complaints there....lots for the kids to do such as archery, pool tables and ping pong which we did all. The shows were pretty good but the host was quite annoying g telling the audience to applaud over and over. If the show is good , there will be no need to ask an audience to applaud. Very repetitive to say the least but the shows were in fact pretty good , especially the Micheal Jackson show. I would go again but give it 4 stars until the upgrades are done, then it could be a 5 star.

Unforgettable

The hotel was great! Great food, amazing beach, and very clean ground. The hotel could have had better service in terms of room service and considering there is non drinking water from the bathroom they kept our fridge full of bottled water.

Home away from home

My second time at Caribe. Overall I’m satisfied and very pleased with my stay. The food, entertainment, grounds, and most staff are amazing! I say most because the customer service at the front desk lacks customer service skills, and needs serious training in pleasant customer service. I found a couple ladies very rude and not helpful. This type of behaviour will for sure damage the resorts reputation and kill business. The group I was with strongly agree.

"Nice" resort but no wow factor

Just got home from a week at club caribe. The resort is "good". The room was clean and everything worked. Never had an issue with lack of electricity or hot water. The in room safe is included in the price. The resort appears to be well maintained and repaired when needed. There are several restaurants (we did 5 a la cart). The beach is clean. Although there is a distance between the lobby and rest of the resort it is a nice scenic walk - or you can take the trolley. I say this resort  [... read more]is good as there was no big wow factor. I would give it a solid 3 rating not a 4 or 4+ (as it claims). The downfall and main reason I wouldn't give it a higher rating was the Buffet. Having travelled a fair amount I have been to many buffets and don't have particularly high expectations. This one was repetitive - lunch and breakfast everyday the same. Supper did change theme every night. When researching resorts it can get confusing as there is the caribe club as well as the tropical princess - the two are on the same property and I believe the tropical princess is just one section of villas. Otherwise they share all amenities. While there 90% of the vacationers were European and I believe the buffet must cater to this (which makes sense) however in doing so there were very few dishes that were appealing. They had your basics- meat, pasta, fish but beyond that many of the side dishes and salads were unappetizing looking choices- pickles squid, wiener slices in brine etc. Food was always cooked properly and no one went hungry but it did take some planning and creativity. I venture to say that the buffets in Cuba may have been better than here. The staff are polite and willing to help and I never felt pressured to tip. After speaking with others on our flight who stayed at other resorts the caribe club sounds like it may be one of the better choices. This resort also appears to cater to families- there were quite a few there during our week. Under the right circumstances (price) I would consider it again.

Tropical Paradise

Had an amazing and wonderful time at Caribe Club Princess. Excellent service, well maintained and clean rooms, accessibility to beach, pool, theater etc., was great. Shuttle service whenever needed! Great food...friendly and entertaining wait staff...definitely will return! Xoxo until next time Caribe Club Princess!

We do not recommend this resort.

We were very disappointed with this resort as the resort had age and was not kept up to our expectations of a 4-star superior resort. We had seen multiple star ratings for this resort listed online. The star ratings were misleading as they were not consistent across online reviews. The rooms were in need of a massive overhaul; mold issues, rust issues, old uncomfortable mattress and thread bare linens. We also had a toilet that required four maintenance visits to stop continually running (and [... read more] still was not repaired). If bland, spice-less food is your preference then the buffet is a good choice. Unfortunately the buffet could not accommodate a variety of dietary needs and we were very disappointed with the choices for vegetarians. We did speak with guest services and their solution was to present me with a letter to present to the buffet hostess regarding my dietary requirements, but most of the times this letter was misunderstood and I was presented with fish as an option (not an option for a vegetarian-vegan dietary restrictions). The Dominican restaurant served an amazing vegetarian dish and we were very happy with the selections at this restaurant so much so that we went twice. In my opinion the a la cart restaurants were the only redeeming factor as far as food was concerned. We were disappointed by the solicitation occurring right on the resort. We were constantly being solicited the entire time we were there and multiple times during the day. Vendors were set up every night outside of the buffet and they were aggressive in their sales tactics, as were the companies attempting to sell you your next vacation package or a vacation package membership. Talking to staff and locals we were told that this is normal but this is the first time I have ever encountered this much solicitation while on a resort and I was surprised that this was permitted. Yes everyone does need to make a living but I was very disappointed that a simple no thank you did not suffice. The beach was beautiful, lots of shade and shady beach huts.

Slightly disappointed

This is my second time going to this resort in 2 years. I had such a great vacation here the first time I brought two other couples with me this year. The staff is extremely friendly. The food is some of the best that I have had in Punta Cana. There is lots of work being done on the grounds making everything look beautiful. Sadly the quality of the rooms has decreased drastically since I was last here. I don't mind dated rooms as long as they are clean and functional. This time the condit [... read more]ion of the room we had was beyond acceptable. The curtains were black from dirt and mold with holes in them from being aged. Our patio door would not open. A few days into the trip the other side of the patio door was jammed off the track (I am assuming by the cleaning staff) so was partially open all the time which was concerning for me when they fogged the resort . Our phone didn't work and the batteries died in the safe with all our medication locked inside. Our friends were put in three different rooms within the first 3 days, all of which the air conditioning did not work. Despite all this I still enjoyed my vacation but based on the room conditions alone I would not return here..

Nice beach and friendly staff

Clean and friendly, and great beach location. Safe boxes seem to need some tlc, had to get mine checked 3x until they decided to change the battery. Missed that little extra smile or « thanks and come again » at least from the reception on the way out, but maybe that person had a bad day on that day. Fantastic staff at the buffet and in the lobby bar, thank you very much for the smiles and good sense of humor.

Fair resort

I thought the overall resort was good but rooms a A/C units need to be updated badly....we had 3 different rooms and the air conditioning either didn't work or for very poorly they didn't really want to give us another room our WestJet representative had to get after them!!!

We will be back!

This is our second time in as many years at this resort. We returned to many reasons. The grounds are beautiful, the food is good with lots of variety. The beach is absolutely gorgeous and you can walk forever. Rooms are spacious and clean. The staff is so friendly and helpful. They are a big reason we came back. One of our favorite things about this resort is how close everything is. The rooms, restaurants, pools and the beach and all very close to each other. Very convenient. We have been to b [... read more]igger resorts but this one is our favorite. See you next year!

Wonderful !

My husband and I stayed at this resort from FEB13-23/18. The staff were welcoming with a warm smile! Our room was on the third floor... it was spacious and clean albeit the furniture was dated.The balcony was also large and we had a view of the pools and of the beautiful blue ocean.The food was good with a varied menu of selections.At the beach there was always palapas available so you did not have to go early to reserve a spot. Wifi was only available in the lobby but it was free.Our room was  [... read more]always cleaned by housekeeping in the morning with fresh towels stocked daily. The mini fridge was also replenished on a daily basis. Thank you to the Caribe Club Princess for the hospitality!!!

Not amazing but pretty good.

When we arrived at our room we were disgusted. It was so old looking and smelled musty. Being so late at night we had to stay there. No sleep that night and this was an upper class room. I wasn't happy with my agent at that time. We complained and they said they would help us at 9am next morning. We sat in the lobby all the next day waiting for a room. They offered for us to change resorts at a cost of $1000 each. Imagine. We declined. Finally they took us to look at the lower class rooms late a [... read more]fternoon. They were great, clean and updated. We lost at least a day but it turned out a lot better after the room disaster was corrected. The alacartes were good until the cats entered and the birds flying around. The buffet was just ok. I would not go back there myself but not saying it is a bad resort. All in all it was an ok trip. Cheers

A nightmare vacation

I travel south every winter so know what to expect. Arrived at Caribe Club Princess and when I got to my "superior" room the view was a cement wall,a fence to the adjoining property and a water pump house. Also a toilet not fastened to the floor. Rm 1139 I went to reception and arranged for a room change but they could only accommodate me the next day at three. Tipped the lady at reception and I did get a room that overlooked the main pool. The grounds for the resort are tropical gardens and [... read more] clean. So my room had the air conditioner running and ceiling fan. I turned it all off but still felt cold when I came in from the sun. The king size bed had a thin white sheet and a decorative foot fabric and matching pillow. No blankets. No bed spread so I used the bath towels for warmth. NO hot water not even luke warm in the room I left or the new room for the entire week. Checked with others and they had the same. Some had hot water for a day or two during there stay. The joke was we would all come to their room to shower. Day two started signs of diarrhea so started the Imodium I brought. Next day, not good, so borrowed Imodium from friends. Still not good so bought some at the pharmacy. Started a sparse diet of bread and rice. No food Wednesday at all. Just bottled water. That evening I called for medical help. The resort doctor, a petite young girl, was the best. Spoke English and was MOST helpful. She arranged for me to go the the Bavaro hospital. Stool sample verified acute gastro infection, severe dehydration. I was to stay for a minimum three days but signed a waiver to discharge myself so I could get my plane back home. More horror to tell but I learned a lesson No Dominican Republic for me even if I win a trip.