Sirenis Cocotal

This resort is absolutely beautiful. Grounds were gorgeous, the food in the buffet was great. No complaints---5 ***** Rooms were always cleaned promptly, ocean huts and chairs were plentiful. Staff always very friendly

Good time

Went for a week with my two daughters. We didn’t do any a-la-carte dinner but the buffet changed each night so there was a good selection (and always good for kids). Entertainment (day and evening) was good. The only thing that got annoying was constantly having people approach you asking if you want to do an excursion or get your pic or go to the salon. Staff was friendly but the language barrier was a struggle at times as quite a few don’t speak English. Location and the si [... read more]ze of the resort is great and the fact that there is a lot of sun and shady areas is a bonus for all.

Beautiful resort

Sirenis Beach Resort is beautiful. This resort has everything you need if you don’t plan on leaving the resort. It’s clean, food is amazing and the entertainment group gets everyone involved. The water park has something from infants to adults to enjoy. I would definitely recommend this resort to anyone. Big thanks to Julia my travel agent who is always so patient and accommodating.

Ok resort

The hotels is well maintained if somewhat limited in activities. In order to communicate you had better have learned Spanish or it's a guessing game. Great beach adult pool full of kids avoid pool.food was virtually the same every day but well made Nice trip overall Gail and lee

Only Wow!!

currently sold as a 4 stars, they are working hard on becoming a 5 stars i think. it is our third trip in 7 years, our second one in punta cana, the other one was in Mexico and we ate just as good, if not better then in Mexico. 7 years ago we were at Riu Bambou, which was more expensive this year when we checked for the same dates, and this resort was a good step above Rui. Super friendly staff, lots of bars, more ''a la carte'' restaurant then the duration of our stay so we couldn't try them al [... read more]l. Only deception was the Italian, it was ok, but not as good as the japaneese (which we went twice!) the Brazilian nor the tex mex (their steak sauce was awesome!) Clean room, clean hotel in general: i felt like there was a cleaning person sleepin in each public bathroom, as there was always someone around when ever i went. nice beach, lots of chairs ( we didn't have to wake up @ 6 to have a decent spot), good animation and great shows!

Almost like before

It was our 9th trip to Sirenis, so we knew what to expect. It's pretty good food, excellent service in bars and restaurants, good entertainment and of course beautiful beach. Hotel is already several years doing renovation, and if you are lucky you get renovated room. This year they finally decide to close hotel for several month and finish with renovation. It is good place to go with small kids - there is water park (free). Any way Sirenis has one of the best price for 4* hotels in Punta Cana  [... read more]and you get value for your money. What we did not like this year that for lunch and dinner was open only one buffet (renovated) and some time you have to wait outside in line. We been there in the beginning of February for two weeks and this year weather was not so good - almost every day strong wind, cloudy and often short rains. But anyway it was good vocation.

Great resort

This resort offers great value. We were fortunate to be in recently renovated rooms which were really nice. The grounds are well kept. The food is good.....not excellent. Very difficult to get reservations in the specialty restaurants though. We were suppose to get 2 during our stay and we weren't able to secure any!! The entertainment team is the awesome.

Great resort.

This resort is currently under renovations. However if you are lucky enough to get a room on the tropical side you will not be disappointed with the renovated suites. The resort grounds are beautiful and very well taken care of. They do need to update the lobby and the one buffet. And I believe these renovations are scheduled for May-September this year. They do need to do some pool maintenance as it is also aging but not terrible. I must say that the workers take great pride in their jobs and a [... read more]re always willing to please. Japanese and Brazilian restaurants were awesome and a must during your visit. We did have issues with the temperature of the food on the buffet as we never we able to get hot food other than those stations such as the pasta or omelet stations that made it up as you waited. The resort is easy to walk as the walkways are flat and some are covered which was nice when it was raining. Never had an issue getting beach chairs or pool chairs the entire week. Entertainment was ok but nothing outstanding. Checked out the casino and they do have a couple card tables and some older model slot machines. Was fine for a little entertainment and it was fun winning some money!

Good Resort for Families

Thanks so much for sending us to the Sirenis Cocotal. We really enjoyed ourselves. The resort was very nice and the food was good. The only complaint I had was our room, actually not our room just our bathroom. The room was plain and simple but clean. Our bathroom was extremely dated especially around the tub area. It was actually gross. There was that and black mold all around it and they tried putting caulking over it to cover it. The tub inlu had half of a shower door ao when we showe [... read more]red water got everyone and made a huge mess. Other than that even the bathroom was kept clean.

Good resort

Good resort, Most staff friendly but /little English Rooms are Ok but not great. Food are good and buffet open till 4am Perfume was stolen from room. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- [... read more]--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Amazing resort

Sirenis hotel in punta cana was the best. The employees were very friendly and hard workers to make the tourists to feel like home. Very nice weather, excelent food lot of drinks And every knight good show I didn't want to back to Canada

Good and Bad

The first four days were somewhat rocky. The air conditioning did not work , no hot water and housekeeping was terrible. After complaining, the air conditioning and hot water was fixed but the housekeeping remained terrible. If you needed something, you had to run after the maid and even then she did not have the items (coffee, creamer, towels, etc) The beach and water was fantastic. The buffet was okay but the a la carte restaurants were excellent. Overall we would give this resort  [... read more]a 3 out of 5.

Awesome resort

Had an amazing time at this resort. We had no problems here. The staff are very nice and there are a lot of food options at the buffet. The location is very picturesque too. Only minor complaints are that there is quite a bit of seaweed at the beach and the resort is a little far from some of the excursions.

Amazing! Will absolutely come back!

The food was great, a different buffet theme every night. The water park was FANTASTIC! beach was always clean and beautiful. The grounds were always being maintained, and the staff always friendly. Pool is large and very kid friendly. Only complaint would be that the pool bar closes at 6 and pool itself closed at 630. We found this very disappointing, but overall would absolutely recommend this resort to families!

So So

Much farther away than I was expecting, booked last minute without any research so that is on me. Don't expect to do anything off the resort unless you want to pay $$$. Rooms definitely are dated and need immediate attention do not expect luxury or anything remotely luxurious. AC worked perfect in both my rooms. I had to change rooms due to water leaking from the ceiling, down the wall over the electrical outlets. It took hours dealing with this trying to explain to the front reception that wate [... read more]r and electricity do not mix and I didn't feel safe in the room. One side of the resort is undergoing renovations so one buffet and swim up bar is closed resulting in very busy buffet and bars etc. The beach was Ok with lots of loungers but many were in bad shape. Most of the food was edible but way to repetitive, fruit and vegetables were lacking in variety and freshness at least for my liking. There were mostly Russians on the resort so if your english speaking and hoping to meet others good luck with that. The gym is decent I went twice a day due to boredom lol. All in all I would say that for the money I paid there are better options out there. I would have rather spent a few hundred dollars more for a better experience. Weather was fabulous despite a pretty scary looking forecast before heading down. One last point I booked with sunning and flew out of Toronto. The rep in the resort was almost never at his desk and extremely hard to track down. Flight home delayed one and a half hours with little to no explanation and on a late flight home this was not very nice. Also because flight was at 930 pm I was picked up at 530 pm from resort. I had to check out at noon and there are no shower facilities or late checkouts available so you have to pretty much sit around all day waiting for the bus. A place to change and shower would have been amazing as I would have been able to enjoy the pool or beach.

Great resort

The sirenis cocotal resort was a nice resort! The grounds, beach and pool area were all awesome! The food was great as well!!! The bar staff especially Jackson were great! Also the staff in the buffets were good as well!! I would go back again!!! Weather was great as well!!

Trip

When we got there our room was not ready! We were not happy about that it had already been a long day. Five ours later when we were shown to our room, it was clean and spacious but dated and we had two double beds, which we did not want. This resort is very family oriented as it has a nice water park. Going this time of year (first week of April), we were hoping for a quiet, slower pace but it was extremely busy with lots of families. The food was good, the staff very helpful and friendly. We wo [... read more]n the trip thru our local radio station and we did not have a say on our destination. For families it's a great place to go, for a couple looking to get away, not so much!

Dinner reservations with timeshare salesman

Solid resort, good food, good beach, loved the warm water in the swim up bar. You had to make you dinner reservations with your concierge aka timeshare sales man. When we refused to listen to the timeshare spiel we couldn't get a dinner reservation. One of the couples we were with took one for the team and went to the timeshare tour a we were magicallly able to get a dinner reservations for 8. As always the a la cartes are 3/4 empty.

Great Beach, and Resort, Not So Great Rooms or Service!

This resort is beautifully landscaped with a great beach. The chicken bbq hut was the best food at the beach...and the hotel all together. The rooms were not super clean, and mold and mildew was on the bathroom walls. The bathrooms were not ventilated with fans which contributed to the problem. The waterpark at the resort was great for the kids and adults alike. A short walk from the main hotel, the waterpark felt like a separate resort...two holidays in one! Food was just okay. The reser [... read more]vation restaurants the food was very disappointing. Not enough restaurants were open to offer 24 hour service. I understand that the hotel is going to be undergoing some renovations (some had already started while we were there). I would only recommend this hotel after the renovations. NOTE: English is not great by the staff. If you don't speak Spanish...learn a few main phrases. It was difficult to find help in English.

Good resort for families

The hotel was quite nice. The rooms need updating but the beach and pool area are really great. The food is OK but the house wine is well ... not good at all unless you like grape juice. The staff were wonderful and we really appreciated the service in the main buffet area. The a la carte weren't really worth it but the chicken on the beach was scrumptious. We did a tour to Monkeyland and loved it. Overall, we were happy with our experience. The water park was a hit with our kids and the shows w [... read more]ere impressive.