I went there a few times with family and friends, and I was happy to go back! The staff members are amazing and they remember us, that is pretty cool! :)
Beach is amazing, staff is great, food is alright, cleanliness is amazing, music and night life is great, will definitively go back next year with a group of friends.
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@itsthesams -
Verified Purchaser
Very nice resort on a budget
Friendly staff, clean rooms, good food, foam party, ok entertainment, beautiful beach. Excellent resort and vacation for the price. If you want high end drinks and food you may want to look elsewhere, but if you are not fussy with local drinks, grilled food, wood oven pizza and pasta station then this is the perfect place.
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MLAC -
Verified Purchaser
Great Resort
The hotel was very clean. Beach was nice and spacious -never had any problems looking for a beach chair or hut. The best part of the trip had to be the amazing service we received from the staff. Special shout outs to Riley, the stir fry chef in the evening and the front desk ladies. The cleaning ladies did an amazing job Day in and out while also maintaining a sense of fun with the cute shapes they would make with our blankets and towels. Overall a good first experience for my boyfriend and I i[... read more]n Cuba. The people are definitely what my heart felt closest to.
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Private -
Verified Purchaser
Happy Holiday
Great staff, good weather, amazing beach. Food and drinks, activities and facilities all very good at this resort. Rooms were clean and no trouble with anything. Traveled with my adult daughter & we both had a wonderful time and enjoyed every moment of this happy holiday.
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CAB1 -
Verified Purchaser
Amazing!!
Sol Cayo Coco was fantastic! We visited February 3-10,2018. Upon arrival at the resort Yipisis at the front desk was extremely helpful and pleasant to deal with. Our room was clean and comfortable. Plenty of hot water and clean towels. We had a problem with the safe but they came right away and fixed It for us. The buffet never disappointed. The food was delicious, plentiful and a great selection....definitely try the pizza!! What can I say about the beach except perfect! Nice breeze, whi[... read more]te sand, paradise! The staff and service at this resort was unbelievable. Big thank you to Carlos in the lobby bar, you were amazing! Thank you!! Overall the only negative thing I can say about this resort is that the nightly entertainment could be better, not a deal breaker to me. I can’t wait to return next year. Thank you Sol Cayo Coco for a wonderful week!
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Private -
Verified Purchaser
Nice Place, nice staff, some hotel rooms needs work
Let me say that my wife and I had a nice time. However it should be recognized that you're staying at resort in a communist country, with 3rd world economic living and social conditions. So that tempers what my observations listed. We were no longer in a Canada and kept that at the forefront of our minds while there and did not complain. We had a very nice time and would go again.
We stayed in room 2218 for 7 nights. from Feb 3rd to Feb 10th 2018.
My observations and comments.
The door[... read more] to our room was difficult to open, We had to kick the bottom of the door to open it and slam it to close it. This was a common problem with most of the doors of the 4 other couples rooms that went along with us on this trip. The problem could easily be fixed if the wood jam was planed at the door handle section. (I used to hang commercial and residential doors.) The bottoms of all the hotel room doors don't have any threshold stripping so anything that is 2cm or less in height can/could crawl under the bottom of doors.
We saw 2 cockroaches in our room, one was 2cm long and the other one was over 6cm long!
The balcony door was open 1/2 Meter when we arrived, so anything that flew or crawled, moved or climbed could easily come in or out of our room, such as: bugs, birds, salamanders, rodents etc. We saw several salamanders high on the hotel walls in the common areas. They are cute, but I wouldn't want them in my hotel room.
The patio door does not have a screen, which is not too unusual. However the balcony sliding door lock was broken. fortunately we were above ground level so no one could just walk into our hotel room, unless they were able to scale the walls.
The ceiling in our hotel room had a 1 meter (3ft) circle where either the paint was removed or it was a giant mold spot.
The electronic door lock to our hotel room was falling apart on the inside of the door. I had to snap the metal door handle bezel in place at least 3 different times within our 7 day stay as it kept coming loose.
There is a 220 volt switch on the wall (which was not labeled and I found by accident) to turn on the HVAC (air conditioning) on and off, our room did not have a thermostat that was adjustable so when you turned the air conditioning on, it stayed on until you turned it off. We would wake up in the morning cold due to no thermostatic adjustable control. We would have left the balcony door open if there was a screen.
The rooms require that you install the passkey in an electronic slot to turn on all of the electricity in the room. I found by experimenting that any card could be inserted into the slot to keep the electricity turned on. We ended up putting in a business card in the slot for keep electricity on in the hotel room.
All of the power in the hotel rooms are 220 volts and uses 5mm circular pins. see: https://www.tripadvisor.ca/Travel-g147270-c104286/Cuba:Caribbean:Electricity.html
US or Canadian 120 volt polarized AC plugs will not fit in the universal outlets in the hotel room.
I bought a two AC conversion adaptors at the dollar store in Canada before I left and had to use them. I brought along a power bar so I could plug in multiple devices that would run at 220 volts on my Canadian 120 volt power bar. I made sure that everything I plugged in would support 220 volts.
There is an outlet labeled for a shaver that it switchable between 220 volt and 110 volts at the bathroom sink. However it has a maximum current rating of 1 amp at 120 volts. Plugging in any device that would draw more than 1 amp would blow the outlet. My wife brought a curling iron but couldn't use it as it was only rated for 120 volts at 8 amps.
The resort:
There was a very nice swimming pool, and there were scheduled 30 minute activities from 9:30 am to 17:30 pm everyday.
Some of the activities: ( * = we enjoyed and participated)
Open gym
Tennis lesson
* Stretching exercises
* Darts competition
* Zumba class
Trio Con carabina
Beach Volley ball
*Water aerobics
*Water volleyball
Anillas - not sure what that was.
* Salsa lessons
Mini Golf
- several events for children each day.
Beer drinking competition. Shortest time for drinking 3 glasses of beer. - Not exactly a family event in my opinion that could be dropped, but some people liked it. Winner got a bottle of Cuban Rum.
* Blackout Bingo
Meals at the Buffet Restraunt "La Arcada":
Breakfast 7:30am to 10:00 am
Lunch: 12:30pm to 2:30pm
Dinner 6:30pm to 9:30pm
The food was very good and no one in our party of 12 had any complaints about the food.
There was an outdoor bar and snack bar by the pool dispensing drinks and food such as frenchfries, pizza, burgers, fish etc.
There were two restaurants that you could book a dinner for 6:30 or 9:00 pm. We tried both and were very happy with the food and service.
Entertainment:
There was a mini disco that had different entertainment every night. The first night we were there they had a rock band and they were very good. Every night there after was a show case of dancing, sort of like you would see on :So you think you can dance: TV show. It was very enjoyable.
In the main lobby there were also different entertainment acts every night, that you could enjoy the music and dance with your partner or friends.
Beach:
There were two separate large beach areas.
The one was very shallow for a long distance in the ocean.
The other beach got deep very quickly.
We had a great time, the staff were very friendly. The resort is all inclusive, so if you have a weakness for excessive eating or drinking you're probably going to over do it.
We tried to watch what we ate so it was similar to our regular diet at home. Neither my wife or myself are drinkers so the alcohol was not a temptation. I brought along a big "1 litre insulated Bubba mug" and had the bar fill it with ice and bottled water several times per day so I remained properly hydrated.
Dan
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Mary -
Verified Purchaser
Pleasant holiday
Even though the resort suffered major damage in the hurricane, they have done much to restore it, however, there is still a lot of work to be completed. All staff were extremely friendly and helpful, rooms were kept very clean and the grounds and beaches were kept clean. It was nice that staff remembered our names, given the number of guests.
The food was passable, as most Cuban food, however, the Don Diego a-la-carte was really good. The lobster dinner (which we had to pay 20 CUC for) at Do[... read more]n Diego was not very good and was not worth the cost.
I would be interested in going to this resort again, once all repairs have been completed, as I believe it will be very beautiful.
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Shackchute -
Verified Purchaser
Relaxing
We went with a group of about 20 and all had a great time, friendly people and no shortage of rum. Food was ok but, you definitely don’t go to Cuba for the food. Could always find something to eat and food was repetitive. If you don’t have gourmet expectations you are better off. Overall being we have been here twice it’s a pretty decent resort.
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Maggie -
Verified Purchaser
Great resort
the hotel was very nice. food was good. ran out of toilet paper and soap in ladies washrooms a couple of time. staff was very friendly. will be sure to go back. great vacation all around. disco was quite loud. shows were pretty good. drinks were very good. rooms were very clean. looking forward to returning to this resort. this is one of the nicest resorts i have been to in cuba. viva la cuba
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Cliff99 -
Verified Purchaser
Average resort
Overall the resort was average, it was raining upon checkout, and was raining in our closet. The pool was very good, food at the buffet was terrible until we discovered the omlette, pizza ang pasta bars. There is still alot of hurricane damage around.
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Cindy -
Verified Purchaser
2nd time, still loving it.
This is an older smaller resort but it's amazing. Grounds are immaculate as is the common areas. Hard to believe Irma hit hard other than the newly planted trees. Brand new beach bar and snack bar, lots of beach chairs. Food is amazing, lot's of variety, fresh grilling stations, pizza oven and buffet. The best part is the staff, many have been there since the opening, always remember returning guests. Will be returning soon.
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Private -
Verified Purchaser
Great holiday at Sol Cayo Coco!
This was our third time to Sol Cayo Coco. The atmosphere at the resort is what we like best! The beaches are amazing... food is good.... staff are great! We will be back and always recommend Sol to our friends!
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Nancy -
Verified Purchaser
Spectacular Resort
We had a great holiday. The resort is exceptionally clean. The staff treat you like family. The food is not bad either. We’ll be going back for sure. We recommend this resort. We had a bit of a flood the first morning due to the heavy rain and Yasletti was there immediately to clean it up. Grounds staff are working hard to bring back the beautiful landscape. Both beaches are great. Always enough chairs at the beach and usually at the pool. Rarely was there more than a couple min w[... read more]ait for buffet.
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Private -
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Best food, 2 amazing beaches
Beach and food are the most important factors for us. This Place was a winner for both. For someone who gets traveller's diarrhea walking to the mailbox, I was pleasantly surprised to feel fantastic after every meal which consisted of many different items as everything was so delicious. The buffet was incredible every time, the snack bars are awesome, and the resto is amazing. Bars are great.
There is one calm beach with crystal clear waters and one wavier beach on either side of a small peni[... read more]nsula. Both are fantastic.
In addition, our room in the 1200s was great by any standards, the rest of the buildings were great and the pools are nice. Good activities and shows, too, and they start on time which is a big plus.
The only thing that was a bit uncomfortable was the tipping. We are happy to reward the great service that we received from the vast majority of the staff but it seemed like more and more was expected in terms of tips and items. I would imagine this is a product of changes in Cuba and not particular to this resort, but I hadn't felt as much discomfort with respect to this at other resorts in years past.
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Private -
Verified Purchaser
Generic Resort
The resort was fairly small but staff was quite courteous and usually willing to go the extra mile to serve you, especially if you tipped well. Entertainment wasn't too bad. The beach wasn't what we had expected. The sand was light brown and filled with a lot of seaweed. When we were in Veradero last year, the beach was full of bright white sand and long stretches of clear water. Not the case here. WiFi cards were constantly problematic and that's the one thing the resort would not take responsi[... read more]bility or accountability for. It was overall an ok resort though.
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Private -
Verified Purchaser
Family gathering
The grounds were lush, food was great! Playa Larga beach is calm and beautiful. The employees are wonderful and we met so many amazing people from around the globe.room 2331 had a beautiful view. will surely return :-)
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Private -
Verified Purchaser
Amazing time at Sol Cayo coco
This was my second time at Sol Cayo coco. Staff is just amazing and so are the beaches. Nice small resort and felt very safe.
I would definitely recommend this resort for families.
I will be booking a trip to return as soon as possible.
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Ifilimon -
Verified Purchaser
Very good.
Very good. Very good. Very good. Very good. Very good. Very good. Very good. Very good. Very good. Very good.
Very good. Very good. Very good. Very good. Very good. Very good. Very good. Very good. Very good. Very good.
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Zsuzsa -
Verified Purchaser
Great place!
My 81 yr. old Mom, 21 yr. old son and myself shared a room. It was spacious and adequate. Rooms were clean and well maintained. Our maid service was wonderful. We never wanted for anything and she left us a lovely thank you note when we left. We had fresh water every day and fresh towels when we indicated a need. Our building was well kept and clean at all times. The pool areas/bar areas in general, were very clean. The pool always looked fresh and inviting. The workout room could have used some[... read more] upgrading but even so, I could get some weights in and that was adequate.
The grounds around this area often had litter scattered about...seems like mostly hotel guests leaving cups/cans behind. Sad really. The beaches were beyond beautiful. We were helped to get sun chairs every day and always found a shady spot easily. I haad heard there could be a problem with sand flies or mosquitos but we never saw one. There are two distinct beaches separated by a mound of lava rock and both were wonderful and long, and easy to run or walk on.
The food was well prepared, tasty and varied. We rarely had to wait long for anything. The drinks and bar services were excellent.
The entertainment was really enjoyable and the dancing group we saw twice, just blew us away. All of the people working at the resort were courteous and friendly. The front desk was always helpful, quick and friendly. Our stay was a 10/10!
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Cuba lover -
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I'm in love
No difference between sol cayo coco and 4.5 star Cuba hotels I've stayed at. I'm changing my food rating I'm just picky and not much of a meat eater. After all cubas allure isn't the food!
The beach was amazing, 1 side of rock deeper and wavy, other side calm soft sand and shallow for quite a ways.
The grounds were beautiful clean and well maintained. Staff were friendly and excellent with my little guy.
I'm not one to go to the same area twice but I would consider it for this resort!
[... read more]A bonus was the ability to go to the tryp and sol cayo Guillermo and swim eat and enjoy their beaches for free!! We had the rocareana right next door great for climbing fun!!
Best evening entertainment I've seen in Cuba!!
Well doneâ¤ï¸