Hotel Vik The grounds and hotel were impeccable the food and variety
was amazing the pool was massive and cleaned regularly the washrooms were nice and cleaned several times a day the resort was smaller but was just what we were looking for.
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Private -
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Very clean resort
Beautiful beach
Wish there had been a coffee maker in room and an iron
Dancing shows great
Friendly staff
Food was just OK
Casino tiny tiny with 5 slot machines, would not recommend that
Great for families
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Private -
Verified Purchaser
Wonderful holiday
Room was clean, service and staff great. The beach and beach facilities were totally terrific holiday. The food at the buffet was delicious, but the al a cart disappointment. The weather was evan cooperative. Only down spot was the sales staff for excursions a tad pushing
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Nflsgirl -
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Wonderful resort !!
This resort was smaller than we usually go to but loved it because everything was close. There was never big line ups. Not a problem getting a lounge chair.The beach was amazing at this resort. Pool was a little smaller than I like and I missed having a swim up bar but the beach made up for it .
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Private -
Verified Purchaser
Relaxing vacation
This resort was very nice. Grounds and public areas were kept very clean as were the rooms! Food was decent. Not the best but good selection. Night entertainment could have been better! Wifi in lobby only :(
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Private -
Verified Purchaser
Great resort!!!
Vik Arena Blanka is a great resort for families.It has a great hotel, and a buffet with a variety of fresh foods and drinks. It also has a wonderful pool, however, the water in the beach wasn't the best. There was wifi in the lobby, which made that area overcrowded. It would have been better if there was more entertainment /activities especially in the afternoon.
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Private -
Verified Purchaser
Good resort!
The public areas were well maintained. The pool was really good. The rooms were cleaned every day. The only weak point was that the bedsheets were not changed at least 2 or 3 times a week. The towels were changed every day.
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Jodio1101 -
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Ok resort
public area was nice, food was ok. housekeeping and food staff very hard working and nice. front lobby staff terrible. rooms are old but that would be ok if they were cleaned better. too much sales pressure
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Loon -
Verified Purchaser
Clean resort
The grouds are well kept and clean. The beach is very good, lots of palapas and chairs. The rooms are very average but clean. The food is very good. For the entertainment, Michael Jackson is a must. The personnel at the check-in and check-out desk needs to be more sympathetic. Self serve for coffee, beer Pina Calada, Bananamama. Drinks served by waiters are not the best, stick to El Presidente beer.
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P_aula -
Verified Purchaser
Great Resort
The VIK Arena Blanca was a good sized resort. The food was good and the staff were friendly. We loved the beach...it was AMAZING. However, it was very much a French speaking resort (entertainment and lessons etc.).
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Laur -
Verified Purchaser
Relaxing resort
the ride from the airport to the resort was very quick. As soon as we got to the resort, the check in was friendly and we had to wait maybe a half hour, which was no problem as they had a bar there. We sat and enjoyed some tasty island drinks, and the cool island breezes coming off the ocean.
Walking into our room we were pleasantly pleased. Our room was very clean, and had an awesome balcony facing the ocean. Our room had everything that is needed for a stay, but I do not get to excited with th[... read more]e room, as I am only there to sleep.
The grounds were beautifully manicured, and there were workers constantly cleaning the resort, and always had a big smile on their faces. The only thing that bugged me was the ignorant tourists who would just drop their drink cups on the beach. REALLY. The beach was totally amazing and clean, as for a bit of seeweed that would wash up every night. At 7 am every morning, they had a young fellow out with a tractor to clean up the majority of seeweed. We spent most of our time on the beach as it was beautiful. The water was amazing and cool. It has a long stretch of beach where thousands of tourists walked it everyday, but it never felt crowded.
The buffet was great, as it had a wide variety of food, and real bacon. The guy at the omellete bar was so amazing and friendly, he made my day every morning. The evening buffet was excellent also. They had a Chinese station at buffet, where u pick what u would like to eat and mi amigo cooks it while you watch. Definitely do the al cartes, as they were to die for. My favorite was the Italian restaurant, but they were all great. The grill at the Bucenero by the beach served burgers, hotdogs, chicken, French fries, and pizza, which were very good. The grill was busy constantly.
The workers at the resort were very friendly and helpful. The only issue is that they have guys there trying to get u to do a timeshare meeting, but once you tell them no gracias, they seemed to leave you alone the rest of the week.
The excursions at the resort were very reasonable
We watched the night shows every evening and the team sure do a great job and make everyone feel welcomed.
This said, I would like to say that if you want the big night life, this is not the resort for you. We have been to both large chains, and small. This was absolutely a smaller resort, but also an excellent vacation. Within 5-7 minutes you could walk the whole resort. Which is nice because we never once waited in line for drinks, or at the buffets. Thanks VIK for making this an amazing and much needed vacation
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Mamamar -
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Quiet getaway!
This vacation was exactly what we were looking for! A smaller resort with a real Carribean feel! Palapas on the beach and around the pool offering shade for those who needed to retreat from the sun. The pools were clean, our room was very clean, everyday, we stayed in building #4, very central to pool, restaurants, bars and beach! I loved how close the pools and beach were together! Short walk everywhere! Shopping on site, and a market of shops close by! The beach was white sands, unfortunately,[... read more] with hurricanes brewing in the area, there was a lot of kelp on shore and in the ocean...the hotel did have locals cleaning the shoreline which looked like a never ending job this season. Food and beverages were self serve everywhere but at the a la cartes. We loved not waiting in line for a water, a Pepsi or a slushie! Our expectations were for a quiet, clean, sunny vacation and that's exactly what we got!
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Andyroma -
Verified Purchaser
Expected more
Great service but hotel needs upgrade of facilities. Rooms are really old and stuff broken.
Doors don't work. Shower broke etc... Sheets are hard and uncomfortable.
Food is excellent.
Service and staff excellent.
Lobby needs to upgrade and modernize.
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Valley Folk -
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NOT ONE THING TO COMPLAIN ABOUT
Beautiful updated rooms. Food was great, loved not having to book for a la carte's.
First sight of the beach made me want to run to rebook at another resort. The amount of seaweed was astronomical. They worked hard to clear it, but it was not possible. I decide I would not let it spoil our vacation as we spend the whole vacation on the beach. We plowed through it and played in the ocean, after all do we not pay extra for seaweed wraps at the spa? This was free! Staff pleasant, no issues at all.
[... read more]Small resort. Very easy to get from one place to another.
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Elmi -
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Great resort.
The resort is great. Ground are kept clean and food was amazing. We stayed for two weeks and everyday there was something new to eat. The beach had a lot of sea weed but they cleaned it often. Staff is great as well..
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Didu232 -
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Nice place
nice beach,the food was really different,rooms not so big but clean,area good,pools not so bad,the bar in the beach was open at 10 to 5,the lobby was nice,the mexican restaurant great foodand service.
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Ginny -
Verified Purchaser
Cute resort
We go on holidays for the beach so we were happy because they do have a wonderful beach.The resort is quite small so easy to walk everywhere. They have a small lobby with a small bar and a few tables. They have lots of room in the lobby for more tables and chairs and they could make it look more inviting. We usually like to go to the lobby before dinner for a drink but here it is not inviting.Never any tables available and they do not have live entertainment except for the shows at night. We did[... read more] all 3 a la cartes (no reservations needed) just walk in. They were all good but we preferred the buffet. The food was very good with lots of choices. I don't know how people can complain about the food here. The staff were mostly very pleasant. We had booked a Superior gardenview room and when we got there we got a room that should be condemmed. We went back to the lobby and told the guy that this could not be a superior room. He said yes it is but give me $50 dollars just between us and I will give you a better room. It was either slip him $50 or pay $16 each per night extra to get the room that we booked to begin with.We had friends coming the next day so we did not argue with him and gave him $50. I booked our friends room also when we booked so was curious to see what room they were going to get. Well they got a nicer room than us (after the $50)in a better location. They saw us coming a mile away and for that reason I will not recommend this resort.
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Chris P -
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Dissapointing Trip
This was our first trip to the Dominican Rep. We started our stay by approaching the We arrived at the front desk at around noon. The guy at the desk told us that we could not check in until 3pm. We were pretty tired from traveling (since 3am) and really just wanted to get to a room, but we left our bags in the lobby (they didn't have a secure storage room for bags) and went for lunch.
At around 2:45 we left the snack bar and headed for the lobby. We sat down for a few mins and then I approache[... read more]d the front desk. The guy at the desk looked at me like I had 3 heads and asked "What do you want?". I replied that I was there for my room key. He shook his head and told me "I told you that check-in isn't until 3 o'clock". I told him that yes, it is 3. He had the gall to tell me that is was not 3. I looked at my watch and saw 2:58, he actually said "see, not 3".
At this point I got a bit steamed and went back to tell my wife what the guy said. Suffice to say that by the time I told her, it was now 3:02. So I turned around and went back to the desk. I told the guy that it is now 3 and I would like my room key. At this point he told me that I would have to wait 45 more minutes. When I called him out for telling me 3-4 mins ago that I had to wait until 3, he stated that check in STARTS at 3 and that my room was not ready. So that was the first 3 hours of our stay at this resort. Not stellar. We finally checked in at around 4pm.
I'll lay out the rest of my impressions below;
The rooms were nice. I would say equivalent to many Cuban rooms at 4 star resorts.
The grounds were well taken care of and the place looked beautiful.
The gardeners would hardly acknowledge a "Hola!" and seemed to give dirty looks if you looked at them.
The pools were nice, a little on the cool side but refreshing and clean which is important to us.
There were plenty of loungers, tables and chairs on the beach as well as by the pool.
The palapas were great. Nice size and provided all day shade for those of us who burn easy.
The food was quite very good with plenty of variety and always hot.
Food handling could be improved a bit, but no serious concerns.
All but a few of the wait staff were unfriendly. Most of them walk around with a very stern look on their face and not talking to customers.
The internet service (3rd Party) is available in the lobby only, is very slow and I feel that the code they sold me was sold to more than just me as I was constantly getting messages saying I was already connected and getting kicked off.
There are staff who walk around the resort constantly asking if you want to go to a time share presentation by telling you they have a free gift. We spent the majority of the week politely saying "No thanks, we just want to enjoy the beach, eat dinner, etc". At one point one of them said to us "I know you don't like me, but I want to give you a gift". I told him that I liked him just fine, I just wasn't interested.
Two items that aren't really the resort's fault but perhaps this is the clientele they cater to?
The resort was full of French Canadians who would not or could not speak english. This was somewhat disappointing as we usually like to chat with fellow tourists.
The aforementioned French Canadians seemed to all be chain smoking all day and night. We found it very difficult to find an area where we were not inundated with smoke. This includes the pool, lobby, beach, outside the dining rooms, etc.
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E5020 -
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Good time
We enjoyed our stay. Our room was vey clean, bed a little hard. The pools were enjoyable and clean it was nice to see areas for the kids to play in. The food wasn't canadian but we still had plenty to chose from and never went hungry. Staff were helpful and kind and would consider going back.
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Mim66 -
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Great location
The rooms were clean; the food was delicious and plentiful; the service was awesome; the location a half hour from the Punta Cana airport. The rooms, dining, and swimming were close by the ocean which was handy. The room was a bit dark -- they could have used a few lamps. Bring your own amenities -- the rooms are basic.