Great Place to stay!!

Check in was very easy, although I don't think charging a resort fee at this time of year is justified. Some stuff is drastically over priced. The pizza place located in the underground part of the hotel is a great value and the pizza is very tasty. Can honestly say Vegas is over rated. Can cross it off my bucket list and chances are I will probably never go again. Be prepared to spend your money as everything is priced very high.

Good Experience

Good location, close to airport and amenities. Almost in centre of step. Spacious rooms with good facilities. View from room was astonishing. Amazing pool with lazy river but timings are very limited.

Great Hotel

Overall the hotel was very nice, the only thing was our showers where not working properly, I did advise the staff. The food was great, the staff was also great, the show we went was amazing. I would recommend this hotel.

Great hotel!

The hotel was amazing. We stayed on the stay well level the room was so pretty and smelt so nice. The only thing I didn't like was the cigarette smoke in the casino but each casino was the same no matter where you stay. I'd stay there again.

Fantastic

Our stay at the MGM GRAND was amazing. The rooms were spotless. The staff were so friendly and helpful. Every morning when we left our room, if we ran into an employee in the hallway the would always greet us with a god morning or afternoon. If we did not know where we were going in vegas they would help us no problem. There was an incident where a bus did not show up for a tour we were going on. The MGM staff went out of their way to get a refund for us. They did not have to do that, as it had  [... read more]nothing to do with them but they went beyond what their job asked of them. Even the employees in the restaurants at the MGM were fantastic. It took me over 10 years to get my husband to take a vacation and now he wants to go back next year. I would rate our time there a 5 out of 5.

Viva Las Vegas! West Wing Accommodations

The MGM Grand is a massive hotel, with various elevators and access points to the West Wing, some which are a bit tricky to access and others straight forward. The hallways are tremendously long and I would suggest requesting a room closer to the elevators. The view was of the air conditioners on the lower floors, the Airport and a few hotels to the side. Our room was very modern with interesting fade out lighting, comfortable bed and the most amazing pillows. The bathroom area is not  [... read more]private at all, as the shower and toilet stalls are open at the top and surrounded with frosted glass. The sink and change area is open to the room and is situated right beside the door... which could be the setting for some embarrassing moments if the room door doesn't have the latch lock on and someone enters while you are changing. There is a TV in the bathroom mirror which was an interesting touch, but unfortunately it only showed Spanish programs, the English channel had no image. The closet is spacious and the safe is tucked nicely into that space, although the lighting in the closet didn't work so it was difficult to see clearly into suitcases and the safe. The staff were very friendly, especially the cleaning crews. They would always take the time to greet you as you walked past... very nice people and hard workers. The resort fees were almost $200, which seem rather high, but that said, the River Run pool area is a lot of fun and the WiFi is included. Overall the hotel is great.

Alright....

The hotel is very dated, the water did not drain well in the sinks or tub, we had a tick in the fan in the wall that they had to come and fix (this was done promptly), no mini fridge except a paying bar fridge. No coffee machine, and a low end blow dryer. In saying this the beds/bedding where clean. Would I go back - probably not unless we had a function right at the MGM or they did some major renovations. We purchased some drinks in the Lobby at double the cost to the little store right out the [... read more] door which really there is no need for besides its Vegas.

Bad Experience!

Upon checkin, we were told that the room we booked was not available due to a conference being held and that they only had availability in a lower graded room. Given the inconvenience of not being able to get our original booked room, we were told that the daily amenities fee would be waived and that we'd get breakfast and lunch buffet included. Upon checkout, we were being charged the daily fee and for the buffet. The front desk supervisor couldn't assist and I finally demanded to see the hotel [... read more] manager which after a 45mins wait finally had the fees removed. Not only was I frustrated at this point but we almost missed our flight. We endured poor customer service and it's unfortunate that they will never see the group of us step foot in their hotel again.

Good times

That is one gigantic hotel. It was interesting to see how the staff worked like clockwork. It was clean, well-organized, despite there being some work done on the main floor. Staff were very attentive, polite, and well-spoken.

Amazing Honeymoon!

We went for a quick (mini) moon. We stayed in the West Tower and it was amazing. Rooms are beautiful and clean. Check in was simple and easy be aware there are resort fees that you will have to pay for each night at the hotel. Vegas is a lot of walking so be prepared for that.

MGM Grand - Visit Sept 7-11

The MGM Grand was a fair place to stay. There was nothing really wrong with the room. It was a standard type room nothing fancy. The shower drain ran really slow, so when your showering the water pooled several inches around your feet, but eventually drained after several minutes when done. I did not report it. I was not impressed at the fact there was no coffee maker or fridge that I could use in the room. I requested a fridge but they were going to charge me 25 dollars per day. I refused t [... read more]hat therefore was stuck with nothing. Not even a kettle was available without being charged. Paying for hot water is ludacris. I my opinion these are the little things that please guests and make them want to come back and stay at this resort. I've been to Vegas in the past and stayed at The Cosmopolitan. There was no comparison to these 2 resorts. The Cosmo had everything a standard room should have (fridge, coffee maker, microwave and kettle - upon request with no charge). The good thing about the experience at MGM was that I expressed my opinion to hotel management and they had waived the ridicules (35 US dollars per day - tax included resort fees). I'm still not clear on what the fees are for? Wifi perhaps?? I could not rate the stars accurately for the food section below because I did not eat at the resort. I always ate out. Therefore I could only assume the food is fair.

Great time!

Hotel was great as alway, we have been staying there for the past 14 year. Still like the closeness to the airport and the monorail is great to move along the strip, weather was great. It is locate almost at the end of the stripe, but enjoy the walks.

Beautiful room but no amenities

The casino is nice, the staff is helpful. The rooms are nice but no coffee maker. Had to get dressed every morning and go into the casino to buy a coffee. Couldn't buy any drinks or stuff to keep in the fridge in our room unless we wished to pay $25.00/day on using the fridge. Nasty. Excellent for overnight stays but extended stays the hotel rooms lack customer comfort.

Amazing resort

Bright open clean comfortable friendly staff close to everything david copperfield was awesome and family orientated great transit right outside variety of food options gym could be bigger very busy in the morning

Great hotel!

Hotel was fantastic, lots to do in the MGM grand we barley needed to leave the hotel. The shuttle tickets from trip extra were also awesome. We loved eating at wolf gang puck restaurant at the hotel. We also attended the club Havasaan in the hotel and had a fantastic time. It was awesome that the pool at the MGM grand was open despite it being December!! We hung out for hours in the hot tub!

Good resort

The entire casino including halls and rooms was very clean, the staff was always very helpful to us and others and a lot of options for food and things to do. Some food place was over top pricy such as the breakfast buffet.

Great Time!

The MGM Grand was great! Clean, friendly staff and great location. It was our first time there and it was a great experience. Although the pillows could've been better. Other then that a good time at the MGM Grand.

Sufficent resourt

The MGM Grand Hotel was fairly decent and the pools were nice. But the rooms and decore were a little outdated , and they dont even have a fridge for you too use in the rooms. I walked the strip to many other hotels that were alot nicer. Its located at the begining of the strip so walking is easy, but none the less if you want too walk less pick one of the resourts thats in the middle of the strip. The cosmopolitan was nice.

Fun,fun,fun

We met up with family in Vegas, we stayed at MGM and it was fabulous, the buffet was amazing and Avenue Cafe had the best coffee ever. The machines were plentiful, no waiting around for slot enjoyment. We also went to Brad Garret's Comedy Club and had a blast. The frosting on the cake was the Ka show by cirque, overall an amazing holiday looking forward to our return, thanks MGM!

Great location

The hotel and room was very clean. They have a great selection of slot machines. The walk to Wet Republic was a bit far. They should offer the MGM guests with VIP entry. It was also very easy to check in and out. Staff was very friendly!