Great resort

We were not sure about this resort But we're we surprised. The staff are unreal. They are there to help in any way possible. The food was great. No shortage of choices. Snorkeling was really good just out in front. The only downfall to the resort that we found that there are not enough chairs in the main lobby area. We will be back.

Well worth the value

Hi.. The food, booze, staff were all very good.. Cleanliness was as good as it gets as well.. Small beach and shortage of loungers... This is partly a members resort and sales people approach when you get there but don't persist if you say no thanks.. If you want to go the other beaches it's best to go to the beach clubs not that far away for a day... Overall great experience.. Thanks

AMAZING RESORT!!

We thought the resort was clean, beautiful, and well-maintained. The meals were fantastic. The staff was friendly and accommodating. The view was excellent. The amenities and entertainment were great.

Enjoyed very much; loved seeing the cruise ships

café sol-great for all coffee, snacks and the ice cream terrific; staff very pleasant and helpful-always smiling; bikini bar great wings; beach snack-great hamburgers la cartes-good food; could use more lounge chairs, though

Excellent Resort!

Great location. Close to downtown and shopping district. The snorkelling was fantastic. Bartenders made excellent drinks. Friendly staff. Food was excellent. Shout out to the girls at the coffee shop, excellent coffee.

Great experience

The grounds well maintained, rooms need some renovation, very nice people. The resort is close to town which is safe. The beach is a let down, almost inexistent and the water in the pool a bit cold; in general a good resort.

Wonderful Resort!

The Park Royal was wonderful. The rooms, pools and service were top notch. We loved the Italian, Carribeno and Mexican restaurants and the buffet was very good as well. There was a show every evening - most very good (the break dancing show was amazing). Our main concern was very few seats in the upper and lower lobbies. We often could not get a seat when going for a drink before our dinner reservation - this would be easy to remedy as there is room for more tables and chairs. Other than that it [... read more] was great and we would return to this resort in the future.

Spectacular View

The grounds were well kept & public areas very clean alll the time. The rooms were very spacious We had an oceanview room and were on the 8th floor; the view was spectacular! The a la carte restaurants were excellent; the staff were very attentive and the food was very enjoyable. The only thing we found difficult at this resort was the stone walkways around the resort; they were uneven and difficult to walk on all the time. My husband and I are in our sixties and found this cumbersome; we const [... read more]antly had to watch our feet to make sure we didn't trip. We talked to a couple of people in their wheel chairs and using walkers and this was a problem for them as well. You can tell this is an older resort just from looking at the first set of stairs we encountered going from the lobby to the main grounds and also the bridge going from the main grounds over to the bikini bar.

Amazing resort!!

Everything about this resort was amazing. My boyfriend and I travelled the first week of Feb. The staff at Grand Park Royal will go out of their way to get you anything you need and make you smile. Food was great and the size of the resort was perfect! We'd go back in a heartbeat!!! Amazing bang for your buck!!!

Fabulous Resort

What a fantastic stay at this resort! I can't say enough. The staff were wonderful, very attentive to detail. Our room was gorgeous, very clean and decorative. The grounds were very clean and picturesque, staff always cleaning. The beachfront was beautiful. ..2 infinity pools. .2 tubs and sandy area were great. Plenty of chairs for everyone. 2 snack bars had great food. Had the opportunity to do all 3 specialty restaurants. ..Caribbean was our favorite! The Veranda buffet offered many foods to c [... read more]hoose from. The Cafe Sol was a great addition. ..the cappuccinos and ice cream were awesome! Nightly entertainment was a nice touch..the Mayan show was our favorite. Bars offered premium liquor and served great drinks. The resort only has 350 rooms. ...so was never super busy and loud! All in all...a fantastic stay .

Awesome Resort... Great Value!

This resort exceeded my expectations for the relatively low cost... what a great value! The food and service were excellent. The nightly shows were good. Two minor critiques... the pools were cold, and I would have liked more activities.

Fantastic Resort

We quite enjoyed our 2 week stay at Grand Park Royal in Cozumel. We loved the small resort and that everything was in close proximity. The staff were fantastic and very helpful and friendly. We only wish there was more of a selection on the buffet. Would return for sure.

Great vacay

This is a very beautiful resort. Very clean, best food ever, very professional friendly staff. Just a great place, highly recommended! The beach was quite small, man made but nice. Lots of areas to spread out from beach to several pools around the property. The buffet food was so good we didn't do al la carte. The outdoor dining was a nice touch too. Only thing was some stairs down from the lobby and cobble stone paths which might make it a problem for those with mobility issues.

Great Value

Had a great vacation. Everyone went out of their way to provide us with comfort. Grounds are lovely, but walking on all the stone pathways was treacherous in high heels so leave them at home. Beach is small but we could snorkel right there (snorkels provided) . We decided to upgrade to an oceanview room and were not disappointed as we did not look directly out at the Cruise Ships but across toward Akumal. Rooms were modern and extremely clean, water and sodas and beer in the bar fridge daily. Ba [... read more]throom was tight but adequate. All the food was exceptional, but our favorite was at the new Caribbean Restaurant. The Vacation Club sales people are always there, but I found them very polite and a special thank you to Suhail who was most helpful. Would love to go back! Not a lot of evening entertainment and something musical would have been nice.

Made the best of it

The resort is very small, limited space for walking, found the streets to be safe but not as pretty as walking through some of the larger resorts we have stayed at. We were hounded by the 'club staff' to take a tour and receive a free gift! Upon check in we were placed in a room with a king size bed, we had a 2 and 6 year old. After calling for a crib three times, we were told We couldn't get a cot, after several phone calls and being disconnected I went to the front desk, was told we could upgr [... read more]ade for only $150 for the two weeks to a junior sweat. The room backed onto construction and the motorcycles could be heard in our room, so I asked to check the room First to see if it would work. Upon my return the 'shark club' was upset when I told them I wouldn't be attending a tour, and he spoke Spanish to the manager, all the sudden the upgrade was $40/ night.... When I told them I was just told $150 he then said that's per week. He told me I could take the tour and it would all be taken care of For free. No thanks - charge me the $300! Scammers! Night two my daughter get food poisoning, night three my son, me I have an iron stomach!) Enjoy loud music on Sat night shaking your hotel room. The food was okay, I have had better in Cuba, very limited flair with night time buffets. Same thing every night- different sauces The animation /entrainment staff are excellent, they really enjoy their jobs And worked very hard to get people up to make games happen. The resort needs some upgrades, lots of steps, and not great for Older travellers The beach is small- and while the resort Was only 60% full the resort allows day passes for ships at Port and locals for mini holidays Over all made the best of what we had to deal with Many people on our trip suffered from Diahrea, and hand washing was rarely observed at the snack bar, when attempts made soap not used. Rooms very small, not fancy- and washroom was so Small barely closed the door, without hitting toilet Overall a 3 star in my mind - not sure how they think it's a five Evening shows were poor They build a tunnel to take you to the beach, cars and sirens could be heard in our rooms, at the pools (road about 100 feet away) Enjoy the loud music from

Amazing Resort

We had a fabulous time at the Grand Park Royal Cozumel (Dec 2015). It turns out we picked the perfect week to go because they had just opened a new Caribbean restaurant in addition to their Mexican and Italian as well as added room service and a new cafe where they serve cappucinos and ice cream. The resort was extremely clean from our room to the grounds. The beds were very comfortable (we were in an end unit with a king sized bed and our teenage children were in an adjoining room. Everyone was [... read more] helpful and friendly. The beach was small but adequate with them making the best use of the space available. They provide free snorkelling gear for and hour a day. They also had daily volleyball games and nightly entertainment. Overall we had a very relaxing and enjoyable time which was the reason we went to an all inclusive.

Exceptional Vacation from start to finish

Amazing Vacation! The efficient booking process and follow up by Trip Central was just the beginning to a great vacation. Everything promised and paid for was delivered. Highly recommend Trip Central for all your vacation needs. Will recommend to everyone to use Trip Central. Thank you!

Good resort

Very clean and the staff was very friendly. The pools and beach were awesome. The beach is a little small but I really didn't mind that. Easy to snorkel right off the beach. Not great snorkeling but some neat fish and definitely something to do for an hour or so. I will say that the food wasn't great. The breakfast was always luke warm to cold. But you could always get a burger or chicken wings at the beach and pool bars and those were really good. Also, the self serve nachos were delish! I wo [... read more]uld definitely go back. It was great for what I needed.

Amazing Resort

The hotel was beautiful and very clean. The service was great, all employees very friendly. The food was great and there was always something to eat during the day/night. The location of the resort was great, very close to the airport as well as downtown. Lots of activities to do on the resort as well as nearby. Would definitely travel back again.

Yes, Amazing Resort

We had a wonderful time at Park Royal Cozumel. The staff were very helpful and pleasant. The food was great and much variety. The pools and hot tubs were wonderful and the view was amazing with the cruise ships so close. Snorkelling was great. Our room and bathroom was very spacious and always clean. We loved it all.