Beautiful resort, great staff

The hotel was beautiful and well maintained. The staff were very friendly and the beach was nice! Lots of activities were available to keep you entertained and off site excursions were easy to book. The food was delicious! I had a wonderful stay overall!

Best time of my life

Everything is amazing there, the food, the grounds, the staff. I felt well taken care of. Never hungry or bored. The resort was never crowded, I always found a chair. I loved the small beach. I felt like a mermaid in the jade water. The water was so clean and clear, that you could see the bottom. Love love love this place. Lots of Canadians there I truly felt at home. This resort deserves all the repeat business they​ get, and they get lots

Excellent experience

Everything about this resort was pleasant. Beautiful rooms, lovely beach, friendly staff, quick service for how busy it got at some points. Food was great and drinks were delicious! I would definitely go again.

Lovely resort

Just returned from a week long stay at Jewel Paradise Cove...had a fabulous time...resort is very well maintained...staff are great, as was the food and nightly entertainment.. 2 beaches are crappy, though...very small and shallow...pools help make up for it. Rooms are lovely, but very small. As I was travelling with my brother, we had twin beds, which I haven't slept in since I was a child! It was comfortable, just too small...no room for bigger beds in our room, though. Hour plus ride from Mon [... read more]tego Bay airport gave us a chance to see the countryside, as it was our first time in Jamaica. All in all great resort, but not if you love long walks on the beach, or an enormous resort.

Enjoyable resort

Stayed at the jewel paradise cove from April 13 to April 20,2017. Resort was small but well layed out. Rooms are smallish but adequate for two people. King size bed comfortable. Mini fridge filled daily with beverages. Chambermaids kept room clean. Air con worked well. Pools good but most scenic pool area overlooking ocean very small with only about 12 loungers and always unavailable. Buffet limited in choice but food was well prepared and usually warm. 3 a la cartes were enjoyable. Loved [... read more] dining under the stars first night we arrived, food was prepared beautifully. Beach bbq would have been fun but unfortunately weather did not cooperate. 2 excursions included in price were enjoyable. Nice that more money was not required. Beach area was the only reason I would not return to this resort. Beaches are so small and water is shallow. Staff at this resort are outstanding. They certainly have been trained well in customer service.

Paradise

We spent a wonderful week at Jewel Paradise Cove. We were here in 2012 when it was the Royal Decameron Fun Carribean. We loved it then so we knew with the upgrades it was a win win. The resort is small and that is something my husband and I look for in a resort. The food is fabulous. The staff are fabulous, the grounds are fabulous. Had a wonderful room facing the pool and actually this is where we wanted to be. It amazes me how people who deal with so many guests can keep everyone st [... read more]raight and know what they like. I would go back to this resort in a heart beat.

Beautiful resort!

a beautiful property, great restaurants, lots of activities, everything from cooking classes, jewelry making,goat races to water sports, yoga, fitness trail, and so much more. Something for everyone! We enjoyed the snorkelling and glass bottom boat trips, as well as the excursion to Konoko Falls. Wonderful staff!

Awesome Time at Christmas

We were here over the Christmas break from December 23-30, our room was clean and our families room was equally clean and very much the same as ours. We were celebrating our anniversary on the 23rd and had a nice surprise awaiting for us the next day. The pools were a little cool but refreshing, ocean water was a little warmer and refreshing when your on the beach, lots of activities for you too join in if you wanted too. Staff were awesome on the resort and this makes all the difference in the  [... read more]world at a resort for our stay. While not a 5 star resort, it is a very solid 4.5 star resort in my opinion. Breakfast buffet was good and the restaurants were all very nice, especially liked the grill and the pizza place. It was nice having a coffee at the coffee bar as well. Piano bar was awesome, we had a lot of fun there one night.

Definitely not a 4 star!

This was my husband and my 4th trip to Jamaica and we were not so impressed with this resort. Although the grounds are prestine and being located right on the ocean there is definitely room for improvement. The rooms can definitely use an upgrade. Our main issue was the inconsistency with the service. One staff would gladly bring me a coffee on the beach while the other insists they only serve from the bar. It also usually felt like we were a burden on the staff and they didn't want to be there  [... read more]doing their job. Many times we were greeted with a rude "what's up?" when we went to the bar. A few times in the restaurants we would ask for something and after no one coming back after 20 minutes we would ask again and they would simply say they forgot. There was a minimal social scene in the evenings also, we found many groups wandering as the main bar was quite small. The piano bar was nice on a song a long night but would have been better if it was in a more open outdoor space like the Sunset Bar which overlooks the ocean, is a huge space and yet has nothing going on there at night. I was ready to go to a yoga class until I showed up at the gym and the man had no idea what I was talking about saying they sometimes make mistakes on the schedule! We only chose this resort because of the budget price, however, did not feel like we got our money's worth. I would have paid more to not feel so frustrated many times a day. It's a splurge but I highly recommend the Secrets Wild Orchid where you are pampered every step of the way and it is close to the airport. The distance from the airport alone is not worth coming here. Food was mediocre- never once saw plantain and aki and salt fish! Come one priple, this is what we come to Jamaica for!

Loved this resort!

Just spent 7 nights at jewel paradise cove and I have to say we loved it! The people are warm and welcoming. The food was delicious, good variety at the buffet, especially enjoyed the meal at the Japanese restaurant. Our room was bright, clean and updated with an amazing view. We took advantage of the free water activities and went paddle boarding and pedal boating. If I had to find one thing that I was disappointed in it would be beach. I knew going in that it was a small beach, but with how it [... read more] was situated in the cove I certainly didn't have the turquoise clear water and seaweed free white sandy bottom that I expect in Jamaica. Sometimes I felt like I was in a lake in Ontario but warmer.

Amazing resort

Everything was great at this resort! Good food nice room excellent service beach is not the best but snorkelling was amazing right in the cove beach. $300 resort credit is a plus. Used it at the spa. Sooo nice!! Definitely would return but will not fly Sunwing again so probably can't return

It says it in the name... "Paradise"

It's quite the place... everybody is really friendly not just the first day but the whole week!!! We were always greeted with a smile everywhere we went. The bartender at our pool(we had pool view rooms) was awesome... his name is Oshane! He made our trip really memorable. The beach is not really nice but we could walk a 10 minute walk and that public beach was really nice! All the "A la carte" were really good but my favorite was the Italian. I will definitely return to this resort! [... read more]!

Not worth the $$$$

Very small beach ...no liquor in room ...food was ok ..staff was nice .. No smoking on balcony or on beach only designated areas !! Buffet was not air conditioned very hot & birds flying around will you eat

Excellent Resort

We stayed at the Jewel Paradise from April 1st to 15th. The resort was great and the staff were outstanding.They were the friendliest and most helpful staff I have ever encountered in my travels.The grounds were beautiful and well kept. The food was good and there was always a variety. We really enjoyed our stay.

Resort was amazing!

The staff were superb. Very helpful if you were looking for something. The groundskeeper's were pleasant and they kept the resort beautiful. Jasmine was the house keeping person and she was fantastic.

Not what I expected!

Where do I start... I read all of the reviews before heading out and thought I was in for an amazing experience.. I was disappointed. I knew the beach was man made before going so I won't comment on it other than yes, it's man made. Lots of chairs and shade, no need to get up early to save as you can always find a seat. Beach bar service was excellent and Orlando and Theanell made sure that we had every drink we needed. The water activities were great and have to compliment Robert on his sailing [... read more] abilities! The a la carte restaurants were excellent but the buffet lacked a lot of choice, mind you service was great! Merrick rocked the omelettes. The dining under the stars and the beach party were a great touch. Now for the facilities... the rooms were horrid, I went with a friend so we ended up in single beds, the room when we arrived( hair in bed and vomit smell in the corner) wasn't clean. I don't know if they were so much dirty or dated. Don't look under the beds or around the baseboards or in the corners...YUCK! As soon as we called, this was rectified. The coffee shop and rum cream was my favourite stop each night. The entertainment didn't turn my crank so didn't spend much time there. Did I have a good vacation, sure...Did I have a great vacation, not really...

Great, honest resort

Delicious food, lots of inclusions, comfortable rooms, amazing pools, and very friendly staff. I went knowing the beach wasn't great and I thought I was prepared for it, but I wasn't. Overall great resort!! Only thing preventing 5* is the small beach and limited shade around the pools. If you're a pool person, don't hesitate. The swim up bars alone will keep you happy!

Fantastic Resort

This is a small resort, but perfect..Grounds. & rooms.spotless, always cleaning Staff by far the best, each & everyone of them..Food was fantastic.. Only 1 downfall was the beach, not good at all for walking or swimming..

Found Paradise at Jewel Paradise Cove

The hotel is exactly as shown. Small enough to never get lost, to connect with the staff but large enough to feel like a resort. My favorite restaurant was the Moonstone due to the ocean views and openness of it. The food was great throughout the resort. Special note the Aquamarine Grill Jerk Chicken was a daily lunch for us. We participated with the water sports included. Never a wait. We also enjoyed that the a la cartes were available as walk in guest. No one wants commitment on vacation :) A [... read more]lso the Dining Under the Stars and the Beach Party, the staff puts so much work into this and they are the high spots of the vacation. We loved this hotel and were sad to leave after 10 days! Did I mention golf? 5 minutes away, easy shuttle and a great caddy - John!

Amazing Resort

Quiet, Spacious, Clean, Bright, Cozy, Great Food. Great Entertainment. The Sing along Piano Bar at 10:30pm was my Favorite. Great Maid Service. Free Water Sports. Hard Working Staff that go out of there way to please you and to make your Vacation a Memorable one. Great Resort.