Topnotch service by all staff; high quality resort

Without exception, staff are efficient, friendly and service-oriented. The resort is small, making a more intimate feeling than other resorts. We love our beach vacations and we found everything great here. Only little shortcoming was the lack of dance music after dinner, was mostly sing along style.

Fantastic honeymoon

My wife and I spent our honeymoon at Couples Negril. The service was friendly and accommodating, the ambiance and the beach were fantastic, the watersports team was great, and overall the food was very good, though the buffet typically had some weaker choices. We would definitely return for another visit.

Beautiful Resort!

A piece of paradise! Grounds were lush and well maintained. Accommodations impeccably clean and comfortable, and dining experiences outstanding. Staff were warm and friendly. Beach/water unbelievable, with plenty of activities available. Clients of all ages. No mad early morning rush needed to reserve chairs by the pool or beach- always more than enough. Floating mats on all the beach chairs is the best idea ever- can fall asleep floating in the designated swim area of the ocean!!!!! Everything  [... read more]is well situated- resort is well laid out so that restaurants, rooms, pools are all a short walk away.

Top Notch

This is probably the best resort ever, and we have stayed at many over the years. The staff are superb, cannot do enough to help. The rooms are clean, and well laid out. The ambiance is very good, due to the excellent condition of the facility, and the plentiful supply of towels for the beach and room. This is enough to mitigate the horrible experience with Air Canada Rouge, arguably the worlds worst.

Lowest standards for a Couples resort

We have been to other couples resorts and this resort we thought had the lowest standards. Management needs training for better customer service, no room service, rooms and furniture throughout resort need updating.

A little disapointed

The rooms were nice. I have been to Sandles , Riu, and Sunset at the palms. I have to rate Couples last on my list. The grounds just didn't 't wow me , and the food was a lot of the same thing. Just not enough variety. Breakfast was the best meal. champaign was a nice treat. the bar in our room was empty when we arrived and it took until the next day when we filled our sheet and left on the door before it was stocked. Our room was cleaned very nicely every day. I especially liked the open spacio [... read more]us showe. One thing I liked was having the loung cushion at the beach to take in the water, also the second roped area in the water. I love swimming laps. And it made it easy not having to worry abou running into someone.

Most Amazing Resort ever...... Paradise

From the moment we stepped off the bus at couples until the moment we left, we felt at home. This resort was amazing. Very clean inside and out. The maids are constantly cleaning And the gardeners always raking. All the staff serving meals were very friendly and all the meals delicious. The bar tenders were top notch with their service. The water sports guys were absolutely hilarious and a joy to be around. The only complaint I would have is...... Vacation was to short hahaha, could have stayed  [... read more]forever. A beautiful resort, amazing staff and a top notch beach. I have recommended this place to everyone!!!'

All the pleasures of the Carribean.. Delivered!!

The resort was amazing! Facilities are everything you'll ever need. Food is VERY plentiful and very good, safe and secure... And the staff is top notch! Anything you need or want they are quick to help!!!

Friendly staff, lovely beach,, good food

Grounds were kept very nice and the staff were friendly. Beach was very nice, although not as nice as beach at Swept Away. Rooms are a bit tired, but were clean. Food was excellent, although my fiancé and I both got "Rastas Revenge".

Unpretencious but perfect beach, food and service.

Second time at a Couples resort. They aim to please, tasty and heatlhy food options, fantastic beach and activities, all included. A little annoyance: The noisy music of neighbooring hotel on the West side of the resort. Did not have our requested room category the first night but they made up for it for the largest beachfront room the next day. Hors-d'oeuvre delivered to room at night, room mini bar always stocked, in room breakfast option a plus: what's better enjoying your coffee with a view  [... read more]of the ocean from the comfort of your hammac! We would go back to couples!

Great Stay!

From start to finish, everyone at Couples Negril made us feel wonderful. Specific shout outs to Bellard with the games and activities, Floy and Elkie with the drinks and Sugar, Taffy and Richie in the dive shop. We WILL be back!

Simply Amazing

Second time back and had a great time. The staff make this place and treat you like family. There was a couple of items at the resturants that disappointed us, but for the most part was top notch. Beautiful resort on a great strech of Bloody Bay.

Amazing resort!!!

What a beautiful place!! The beach was amazing and the staff were so friendly!!! Food was incredible and so where the drinks! The hotel had everything and there was all kinds of activities to do day and night!!! Will definetly go back there!!!

Great Resort for the Money

My wife and I stayed from August 30th to September 6th. Let's get the bad out of the way first. We booked an ocean front room because it was my birthday and anniversary trip back to Jamaica, and wanted the upgrade to make our time special. Instead of a great ocean front room, we ended up with a room in building #5. The view was of the small pool, a hot tub and very tall tropical trees. We complained to the front desk and all they said was they may have room the next day, but it also didn't have  [... read more]an a view of the ocean. What a way to start our vacation! Overall the resort was amazing the food and restaurants was great, the beach and service on the beach was spectacular, the A La Carts were to die for. We believe the employees could be a little more friendly. It seems that you had to initiate the greeting from the majority of them. Also the service in the morning for breakfast was less than good. Many of mornings if we did not make coffee in our room before coming down for breakfast, I would just had maybe one cup at the buffet due to the employees serving the coffee never bothered to refill our cups. The entertainment staff really knew how to get everyone involved in the activities, even if the weather is not cooperating. Cheers to them! I would really recommend going on the glass bottom cruise, experience scuba diving via the lessons, and booking the catamaran trip. One of the things that impressed us was the availability of premium alcohol. My wife enjoys her Grey Goose Vodka, and although they ran out of it one in the piano bar lounge, it was still fantastic to have this choice. If we decide to vacation at this hotel again, we would definitely request building 6, 7, or 9. They are closer to the main area of the hotel, newly renovated, and gives you a great view of the beach and ocean.

First Class Vacation!

First Class resort. First Class people. First Class location. Couples Nagril exceeded all expectations. Their primary goal is to ensure that everyone has a great vacation. Facility is well situated in a secluded bay. The resort has great security to ensure guests feeling very comfortable. From the minute the plane landed in Montego Bay till we were dropped off at the airport, the entire experience was the best we have ever had at an all inclusive. This was our first trip to Couples. It won't be  [... read more]our last!

A very nice resort!!!!

Excellent food. Great personel. Beach was like none other. Buildings somewhat dated--could use a spruce-up ,paint, etc. The grounds were super clean. Boat tours were fantastic. We would go back again.

Great time, great resort!

We just loved this place. It's a smaller, more intimate resort with an absolutely gorgeous beach and beautiful grounds. The rooms are, perhaps, a little dated but they are very clean and everything works and every room has either a view of the ocean or the lovely gardens - no parking lots or "staff areas". Being smaller there are only 4 restaurants but the food and selection is great and varied and only one requires reservations. Staff is friendly and outgoing and most have a great sense of humo [... read more]ur and fun. Love the "no tipping" policy but do recognize your favorite staff to management as this is how they earn extra days off etc. Lots of shade - if you want it - on the beach and many loungers (with pads!) available. Entertainment ranged from steel drums to reggae to jazz all uniformly excellent. We'll surely be heading back next winter.

Relaxing in paradise

The Resort and rooms need updating and nightly entertainment was just OK. However, the food and service were excellent. The grounds were kept nicely and the beach was the best on the strip. The water sports available were awesome and so much fun.