Great times!!

This was my 4th time at this resort and had a great time. The food is amazing, the beach is unfortunately not good at all. The pools were well maintained. I would recommend cleaning the beach, removing the seaweed so we can actually swim in the ocean.

Great Resort

Stayed from may 13/19 to May 20/19 Excellent resort nice and clean, great staff, amazing selection of food and drinks. Great resort for family vacation there is something to do for adults and kids which makes it good resort for family. My fourth trip to this resort and I am already planning to be back in October with my wife,daughter,son-in-law and grandson.

Amazing Resort!!! Staff was always smiling and so friendly!!!!

The food was amazing and I'm a very picky eater. Hotel check in was quick and painless, no long lines. The grounds were always clean, staff was amazing, helpful and always smiling. Everything from booking the vacation at trip central, to check out time went amazingly smooth. I will and have recommended this resort to others and I will return. The hotel rooms were a bit dated but it was still amazing and reasonably priced.

Crappy service

I hated the fact that our flight was cancelled and the front desk or Sunwing Representative did not see it necessary to advise us before we went to check out when they knew ahead of time. This was distasteful!!!

Amazing

Public areas was clean Food at the restaurant was available at all times, and was enjoyable The staff was very friendly and helpful The beach nice The pool nice The jerk center was amazing The nightly shows was very entertaining Listen just go and everything will be irie😊

First time to Jamaica

Family of 4, kids are 15 and 17. Rooms: we were upgraded on arrival to a suite. Meaning there was a very worn pull out couch in the room. Building1, close to everything, beautiful view of ocean. We were on the back of the building so no noise complaints. Room 1409. Only real downfall was that the mini fridge had nothing in it,not even water! The bathroom was very dated and small but we didn’t go To Jamaica to spend a week in the bathroom :) Beach: small but cozy. Hard to find a  [... read more]chair most days unless you were there by 7:30am. Usually by 8:00 the chairs were gone. I recommend taking your own towel and a large clothespin to reserve your chair. The island was the trademark beauty of this resort. Make sure you bring snorkel gear to look at all the beautiful fish. Going a little further out from the island, there is a coral reef, make sure you go! Beach is clean and beautiful. Bars: always a line up and usually only one person working there. Nobody enjoys standing on the hot stones waiting 20 minutes for a drink. Not many smiles from bartenders unless they see your tip. Buffet: limited choices compared to other resorts but we always found something delicious to eat. Same lineups at breakfast for omelets. Could use more than one person cooking. Resort: overall a 4/5. Semi clean hotel. Always piles of laundry in the hallways from housekeeping. Our housekeeper only showed up 5/7 days. Weather was beautiful. Rained a few short bursts, usually at night. The casino is a joke, just some video lotto machines. The gift shop is nice and prices are decent. Long waits at the snack hut for ice cream and nachos. Pool: only one pool for families. It’s nice but sometimes a little too crowded. We preferred the ocean. One small adult pool with swim up bar at far end of the resort. Not really worth the walk up there if you have kids. Positives: beautiful view. Palm trees, sunsets, teal ocean, scuba diving, food, comfy beds, weather. All perfect! Negatives: less than enthusiastic staff, outdated (less than clean) bathrooms, no stocked mini bar, only 1pool, lineups for drinks, Excursions: you can barter these too! We paid $55 per person for an $80 excursion. We did a river tubing trip down an old slave plantation (we recommend it) by Chukka tours. Also, a day trip through the city, slums, primary school, etc. Expensive but worth it! Jamaica in general has many pushy sales people. We felt harassed by vendors across the road from the resort. I would recommend taking the shuttle to rose hall shopping, it’s free and safe! Margaritaville has a free shuttle from the resort everyday. Be prepared to pay $15+ for each drink if you go. It’s just a bar with a water slide and some water inflatables in the ocean. I would pass on this trip in the future. I would visit this resort again, but only at a much better price than we paid.

Amazing is all I can say

This is my first time at this resort I thought everything was great. I had a oceanfront room my view was absolutely stunning the room was a little dated but that didn't matter to me. I thought the employees were great, the beach was good, my only complaint would be the buffet it just didn't have the food I was expecting it to have every other day they had "Jamaican food" ( I was hoping for it to be every day we are in Jamaica after all ) but they only had one or two things the rest was American [... read more] food. Other than that I had a great vacation I would definitely return to this hotel it's a little old but none of that matters when you hit the beach...

Perfect week at Holiday Inn Resort

Check in was quick and painless. Room was clean and semi modern, a little on the smaller side but the beds were comfy. The staff were super friendly and eager to help and always had a funny story or saying. Service was amazing. Always line ups but they would serve several people at the same time so lines moved quickly. The adult side was too quiet with no entertainment crew. But too many kids on the family side to be able to drink and enjoy the entertainment. Food was plenty. Buffet was great... [... read more]but could also go to the jerk hut or one of the two beach bars for food. Loved this resort. Already hoping to go back someday. Matthew's omelets were the best. Damien in the pub was our favorite part of our trip. This seemingly quiet guy was better entertainment than anything else the resort put on. His stories and one liners kept us laughing every night. The DJ at the pub had us dancing all night long with perfect song choices. Overall I would give a rating of 4.5 stars. Just need a little more entertainment on the adult side.

Good Resort!

The hotel was great- We stayed at Holiday Inn Resort for 5 days all inclusive. We had a standard room which was basic but clean, the building is not the newest or most modern but it is functional and good for the value; the staff is very nice and helpful. Great beach, pools and buffet especially breakfast!

Great stay!

Great food, clean and friendly staff! Service was good and overall great resort for cost! Sunsets were amazing! Beach clean and chairs accessible at all times! Fast check in. A good variety of drinks and food.

Great resort no issues!

Food was amazing - tons of variety and so many choices at the snack bar (jerk chicken is a must), no issues with food or drinks Beach was beautiful and water was clear enough to see the sea life Room was clean and maids kept it spotless each day Ground were kept neat and clean Staff- super friendly and always inviting Entertainment - excellent! always had everyone getting involved ( panio man in the main lobby is a great time!)

Awesome resort

It was very clean our room was very nice people were amazingly friendly. Food was delicious.no straws for frozen drinks but we survived lol a lot of activity to do very organized Loved our stay we will be back

The resort was amazing !!!!

The staff was awesome.....such warm and welcoming people !!!they made are time there so much fun .. cry when I had to leave . I have soooo many friends there now !!!! will be back ! felt like home .. The stage shows were off the chain...food was phenomenal! it was like being in heaven. .

Awesome resort

Booked 1 week with Eliana to holiday inn Montego Bay she was amazing the hotel was super staff could be more helpful and friendly maids and garden was the best when u went to book dinners they could not care less bartenders in the lobby very rude casino lady was great

Holida Inn Montego bay review

I took my 2 adult children and my adult Grandaughter to this resort on Feb 16 to Feb 23. When we arrived the girl at front desk was rude with us. Then on Mon Feb 18 our room got flooded out we were moved to a suite but our luggage was all wet from toilet back up there was feces everywhere on luggage ,we had to do laundry and throw all snack food we brought with us. The food was awful we all had a hard time finding something to eat at all meals. The staff were not friendly at all very rude. Tr [... read more]yin to get coffee in the morning was a battle had to ask numerous servers before we could get coffee. Our room was never cleaned we would have to wait for maid until very late in day to get towels etc. I will not recomend this resort to anyone i was very disappointed in all areas. Thank you Cheryl Wright

Great geography! Safe, clean and convenient.

This resort is situated on a long stretch of beach. We loved that the resort and beach were smoke-free! We found it fairly easy to find chairs on the beach no matter the time of day. The water was shallow with lots of marine life if you like snorkeling or just wading through the water pointing out fish and sea urchins. Hotel staff were steadily patrolling the beach for cups and garbage. Security was also present but not obtrusive.The size and layout of the resort was perfect. We always felt clos [... read more]e to the beach and all the other amenities. The gym was good with views of the beach from the treadmills and steppers. The outdoor chess game was a personal favourite - also right on the beach. The hamburger shack, icecream hut and jerk chicken shack were fantastic! The buffet was OK. The Japanese a La Carte was 20$ and well worth it! The food was amazing and the chef put of an entertaining show. We were less satisfied with the 25$ upgrade at the seafood a La Carte. I ordered the surf and turf and the steak tasted terrible. The room was clean, and the beds and pillows were nice. The balcony was well sized but it was very difficult to open and close the patio door. The bathroom was pretty small and it was almost impossible to get a decent hot shower between 4-6pm. The internet connection was good enough in the room that I was able to stream netflix on my laptop without much interruption. Check-in, check-out was a fairly smooth process. The guest lounge was a great perk to get you through that awkward period of time between check-out and the shuttle ride to the airport. I was a little irritated that I wasn't able to check into my room until after 3:00pm upon arrival. Based on flight delays I didn't get to the resort until Sunday but I had paid for a room starting Saturday. I was not refunded for that night so I should have been checked in as soon as I got there. I followed up with my booking agent and received a generic and lame reply about how that's the standard. Not a luxurious resort, but if you are okay with getting your own drinks and timing your showers to low consumption times, the resort is good value for the money.

Great experience with tripcentral.ca!

Thank you tripcentral.ca. It was an easy and smooth travel and your team made a point of noting our needs at airport.Special assistance was right there waiting for us.Appreciate it. The Holiday inn , Montego Bay is provides the best experience we’ve had. Clean,safe,beautiful beaches, wonderful staff, great food and selection, great beverages, awesome reception staff etc etc..! Our 5 the visit and second trip booked through trip central.ca A big thank you👍🏻

Great Getaway Resort

Spent a week at Holiday Inn Resort at Montego Bay Jamaica... Friendly staff food amazing did 1 al la carte resturant .. and the Managers Dinner.. food was amazing we enjoyed the buffet ..choices were delicious fav was stuffed chicken and the turkey 😋 rooms were great except for no fridge and bottled water.. had to buy it but we kept our bottles and refilled at the buffet each day for morning coffee in our rooms .. Jerk hut was delicious and my fav was the Nachos for lunch 😋 this was our s [... read more]econd time back 💕🌴🇯🇲 We’ll return and thanks to Sunwing and Jenn at trip central 🌴💕🌴😋

Good and bad

Amazing food, very friendly and helpful staff. Rooms on the whole good but the bathrooms need a lot of work. Hot water for a shower was a novelty. If I hadn’t paid so much I’d rate it higher . Swim up bar was scummy

Awesome Resort

We had the honor of going to Montego Bay to the Holiday Inn and resort from Feb. 1-9 2019. The people who work at this resort were amazing. From the first step into the resort the people were friendly and helpful. We took a taxi to the Harley Davidson store, the customer service agent there called and our taxi was there in minutes. He gave us information on Jamaica and was so patient and friendly. From the bartenders to the people who cleaned our room we were very very happy with how friend [... read more]ly they were. We will definitely tell all of our friends about the Holiday Inn and how they should visit the Holiday Inn in Jamaica. Thank you to each and everyone we came in contact with for making our vacation a very very special one. Kelly McCoy and Steve Chute room 1337