The resort was OK

we liked the Hotel, the only thing we didn’t like was the noice at night on the stage, our Balcony was was Facing the pool and Stage, the first two night it was so noisy at the stage the young people were dancing and the music was so loud all we could was Boom boom boom until 1 A M in the morning, so the next morning my Husband went in the office and complained, and told them about it, and told them it is Ok till 11pm they have to remember there are older people there too The food wa [... read more]s OK but every lunch and supper was the same food no complaints about Sandra the lady who looked after our room she was great and very friendly, and the people in the Dinning room they were also great no complaints about the Service and they all were very friendly The only thing what we didn’t like was the bad wind we had almost every day we would never go to Cuba in January and February again people told us it is your Winter time, we would recommend the Hotel to friends but never when it is your Wintertime But then again a lot of people go at that time and don’t mind the strong wind Sincerely Anni & Dick Wynen

Beautiful place and friendly staff

Hotel was clean, short distance walk to dining, pools and beach. Everything is accessible in few steps. Limited food and drinks served which you cannot blame on them, there's a shortage of supply caused by covid after effects.

Not 5 star as indicate,

This Hotel now is for the local people and is no good for the Canadians on the food line, they step in front of you. you can not keep a chair on the beach They go and a seat on your chair, I was 16 Times in this Hotel, but I will think to go back again. Thank you Brisas Hotel good by!

Amazing resort!!!

I would like to start of by saying that I have been to Holguin many times over many years and by far the best hotel I have come across! The food selection was great with many options for everyone. The grounds and interior of the hotel were kept impeccable. The staff were very helpful and kind. The beach couldn't get any better and the entertainment team had something for everyone as well. Pricing for this hotel was perfect too.

Great Beach but shortage of Food

A relaxing week and the beach is great but the hotel is very run down and severe lack of food. Rooms were good size but very outdated, didn't use the pool and staff were not very hospitable. I've been at this resort multiple times but its obvious that Cuba and suffered greatly from the pandemic.

**Amazing Resort

Where to start. This was our first time in Cuba , we decided on Brisas Gardalavaca. What a Resort. We stayed in on of the Villa which was superb. Kudos to the staff who are always smiling, friendly and willing to go above and beyond to make our stay as enjoyable as possible. The entertainment, music, night life was so much fun, they really know how to make things fun for all. Highly recommended for your next trip to Cuba..

Relaxing

Grounds at hotel are amazing.. seen workers doing maintenance every day with tree And bush trimming , my room was freshly painted and beds where very comfortable with clean white sheets that were not stained.. AnD nice pillows.. cold water in shower most of the week which was disappointing. Light bulbs seemed to be missing in lamps in the room.. dining- buffets looked clean and service was good. Food was ok ish.. nothing special always something to eat AMD friendly staff . Very disappointed wi [... read more]th a la carte.. seafood as in buffet other than the seafood that did have a lobster tail meal. Rest where buffet food. Was surprised with no tomotoes potatoes or luttuce and no fries AMD was served banana clips all week . Yucky.. I know things are at shortage now so maybe that's what was going on.. now I heard from others on different resorts they did have potatoes.. the drinks from lobby bar especially Spanish coffees where great AMD reception bar did a nice job also with different drinks . Music was very loud in lobby bar . Beach is amazing AMD most lounger where good.. lots of cjaors this tome of year AMD staff willing to help get u one of u needed one.. security seemed great.. reception workers where helpful and friendly.. we had a good week.

Beautiful Beach & Room

Overall we had a great time at Brisas Guardalavaca. The beach is beautiful. Room (Villa) was clean. We never had an problem finding meals. The only issue is if you go to the buffet late the food is almost gone because the Cuban's staying at the resort tend to take over. We found if we went early everything was plentiful. The coffee and breakfast at the restaurant is fantastic. We did have 2 of our towels stolen off our 2nd floor balcony. That was very disappointing. The beach & grounds are k [... read more]ept very clean. Staff are very friendly.

This hotel is lives up to its 3 stars.

Nadejda. My husband and I have been to Brisas Guardalavaca for the 5th time for 2 weeks. Hotel near the ocean, beautiful sandy beach. The staff at the hotel is very friendly, trying to make our relaxation comfortable. We like this hotel. One minus: monotonous tasteless food, few vegetables, 2 days there was no fruit, bottle of water is not put in the room... We recommend this hotel for those who like to swim a lot in the ocean: the water is warm, clean. I hope that we will come again. Octobe [... read more]r,2022

Still our favorite hotel

Well.. I have zero complaints about the hotel. I've been there over a dozen times, as well as many other resorts. Brisas Guardalavaca has amazing staff, an excellent public relations staff, very good entertainment department,.. they do a very good job considering what the current conditions of Cuba are. That being said, there are several disappointing things. The lack of availability for things, (food, beverage, water) They try hard to make tourists happy. But it is not what it used to be. The r [... read more]esort, in my opinion, is overpriced for what you get. They ran out of bottled water, and I had to buy it off the resort. There was zero soft drinks available, only fruity sweet syrup blends. Not good for a diabetic. Of course there's no shortage of beer. There are a lot of Cubans at the resort, which for me is not a problem, this is why I go there. However, because if the lack of things available to the Cuban public, they rape the hotel of everything. Take entire trays of meats, cheeses, bread, etc.. back to their tables, and stuff it in their purses/backpacks. Very disheartening behavior. Still.. this will not put me off going there.. I'm going back in December. I will bring another two suitcases of things to give away. Anything helps. Sunwing, Air Transat, and Trip Central need to know how horrible the conditions are, and severely readjust their travel prices accordingly!

Average resort

Hotel is dated in need of repairs that I thought would have been done during COVID shut downs, also fumigation of bugs and the cockroaches would be very helpful. This hotel is rated a four star I would give it a two point five or a three maximum. I found the buffet was got humid and stuffy, the managers tried something new with outdoor dining at the pool area and on the beach, a bright spot I thought.

Relaxing and enjoyable resort.

Cuba has been through a lot since even before Covid so they are doing their best. If you talk to the people who work there and get to know them, and enjoy the beach and pools, you will have a relaxing and enjoyable holiday.

Just a thought

We have been in this hotel 4 time's. Amazing shore and landscape, beautiful ocean. But !!!! You can feel that this hotel start to degrading. It needs renovation, not just painting. Variety of food minimum. But you won't be hungry. Fly's everywhere including on the food . People who work there are very friendly, but Cuban's who are guest's (seems like 80 % of population of the hotel) are not. only one bar will give you real drink's, others will mix Havana club for example with the water. Anyway [... read more]. If you okay with simple rice and fish everyday and you just need sun and ocean. Go

Very good hotel location.

We were in Brisas Guardalavaca for 16 days. The hotel is located on the ocean, the beach is beautiful. The weather was great. Interesting performances in the evenings. All services from reception area to restaurants work wonderfully. Cubans are very friendly people, always friendly. This is our 5th trip to this hotel, I think that the last, because it is filled with Cubans, I often had to stand in line to the restaurant, and on vacation it is annoying. Food is monotonous, tasteless, there is  [... read more]nothing to choose from. You can be patient for a week, but I don't want anything for the second. If you want to get to know Cuba,its people,nature,then go there. Cuba is a beautiful country. Nadejda,Valeri. 8 May, 2022.

Very bad

The service was really bad , it is 7 time i visit this hotel with my friends and family evey year the service and food become worst .this time we decided to change this hotel and leaved it fir ever we change this hotel with almirante , the hotel 5 stars , almirante was great clean and services was good

Great staff,very clean

The beach at the hotel is beautiful,the hotel itself is very clean,their is an elevator for easier excess to the surrounding property.The staff is amazing and very friendly.There is a market very close by in walking distance.Close to the market is a boulevard where there is a beautiful beach and food and drinks,great area to spend the day away from the hotel.The town of guadalevaca is within walking distance from the hotel,if you hire a cab or horse and buggy they will take you to outdoor Cuban  [... read more]restaurants with great food and an amazing Cuban vibe,I highly recommend doing this,we went out several times.I would also recommend you bring,pepper,hot sauce and any other condiments you like,it’s very hard to find these things in Cuba.The hotel restaurants,the food is delicious,so get up early and make your reservations for the week.Tony,takes care of the non motorized water tours,he is awesome and the rest of the crew is amazing,you can find him in the little brown building to the right of the beach on the property,they also would appreciate a few beers if your going in that direction,some munchies would put a smile on there faces.Overall,it was a great experience,I’m not one to spend to much time on the resort,I like to mingle with the Cuban people outside and get the authentic Cuban experience.Hola!!!!!!

Wonderful experience

Hotel & villas super clean! Genuinely nice staff...great pools & beaches. A la cartes were awesome and even the buffet had tons of options for even a picky eater. They do need some cosmetic updates...a good paint job would help! But I would definitely go back and definitely recommend!! And I was very impressed with using trip central to book my vacation!

An excellent vacation after 3 year fasting.

The entire areal is very comfortable, short distance from the hotel to the beach. I don't like to complain about the facilities since it is not our priority, but the condition of the bathroom surprised us, that was a 1 star run down bathroom. Cleaning of the room is another subject I never talked about until now. The counter was obvious area and it was not touched once in the two weeks. The real shock was not that 80% of the guests were locals, but that the reason for the stay was not the be [... read more]ach, but the feeding area and all the could carry out. Every person was ordering 8 burgers and 8 pizzas at a time and that was repeated every 20 minutes. Buns were discarded and dutifully carried to the garbage by a waitress. Only the hamburger patties and pizzas were packed to plastic bags taken to a bicycle courier by the beach. Beer taken in gallon containers. After the weekend somebody must have stepped in, because these orgies were over. Next weekend 400 guests were booked, but nobody showed up they must had been warned, that the communism is over. The scenes from the dining room I am leaving out, to keep this short. It was an interesting experience. Now something positive. The staff was really pleasant, really good service. The a la carte restaurants are beautiful, with good food, specially if you like lobster. I would return to this resort without hesitation.

Good as always

Hotel and staff are great .Entertainment not as good as it used to be . I'm sure it's because of covid. Hope it comes back.Lots of cubans at the resort enjoy themselves which I'm sure is the only way they could stay open.Canadians just starting to travel.

Great vacation

We stayed in the villa and just loved it. Beautiful beach, pool and room. The food was way better than expected. French fries and ketchup was our go-to snack! Cons: No wine even at the a la carts. There were a lot of Cubans on vacation or day pass which was fine but they left garbage everywhere...we found ourselves picking up cups and straws daily