Okay hotel

The hotel advertises fitness facilities but there is no gym of any kind. The food was mediocre at best. No fresh vegetables (all canned), limited fruit, poor selection of items. Hotel is run down and needs some maintenance to bring it back up to a decent standard. {i.e. repair tiles in and around the pool, paint a few things.) Renovated room was a 10 CUC/night surcharge and was so small we took a standard room which had a better view and was much larger with three beds instead of two doubl [... read more]es. Shower and toilet were not good, with water temps all over the place. The sink was fine. The staff was really great however. We enjoyed the people a lot. I would recommend this hotel with a few reservations and warn of its deficiencies.

Average resort

Needs a more attention Bathroom wasn’t that much clean All of the staff were so friendly and they were trying to give you best service I don’t expect a good quality from Cuba but expect to get a better food

A disappointing experience from our previously favourite resort

We had been to the Atlantico many times before, and always LOVED it, but this time we were confronted with some disappointing issues: - Scanty selection of food - Very few drinks available: no mojitos, often no rum collins, no diet cola of any kind, and no apology of any kind for this lack - The inviting bar in the lobby had been replaced with a piece of stained glass! What a loss.. - Our newly renovated room was nice, but a horrible stench coming up from the shower drain continually permea [... read more]ted our unit - In addition we were not warned that there was no usable beach, thanks to the hurricane -- just rocks and caves, both on shore and in the water, making it very uncomfortable. Usually the beach is fantastic....

Good resort for the price

Amazing beach with white sand behind the hotel. Can take long walks along the beach. Resort food is not that good. Free shuttle to havana every morning and brings you back at 5 pm. Nightly entertainment is poor. Travelled Sept 2017

Hit and miss with service in the hotel

Room was adequate there are newer rooms but need to do upgrades. They were quite conservative with the bottled water. Had to refill numerous times. The dinning staff were great. Although they can benefit from taking a food handle course

Disappointing experience

Unfortunately not the Cuba I am used to. I have visited Cuba 7 times so know what to expect. While the room was clean, the pool was green for half the week and their response was that they would clean it tomorrow. The was only boiling hot water or cold in the shower and no in between. The food which is normally ok was not great. There was little modification to the menu all week and I got sick 2x i suspect from the water they used to boil the pasta. They ran out of beer and pop 1 day at the insi [... read more]de bar and had no slushie machines to make daquiries or pina coladas. They charge to use the safe which is uncommom. The nighttime shows were more of amateur night and there were no daily activities organized. The employees preferred to walk around and ask you to get them drinks. Sadly a disappointing vacation. I woukd not return to Havana for another vacation.

Close to Havana with the beach

As hoped, facility was clean and food better than average. Daily free bus to Havana. Recommended unless you are used to a 5 star hotel. Beach very nice, close to city and felt safe in the area. Expect a good 3 star hotel.

Hotel Atlantico - Habana

It's the fifth time at this place. Main feature is location, location, location and reliable shuttle - bus to the city. The best of the area hotels ( Arenal - Tropicaca ). Very good for Staff attention, beach, pool and resting. Food and facilities better than average. Not prepared to fit old seniors or with disabilities.

Never go there again no recommended

Room okay, no hot water at times, food same for almost all meals, not much flavor, tablecloths had mold on them, not impressed, very little Engl7sh spoken by hotel employees, unable to get much information unless spoke to other Canadians. Had to get coffee from bar after breakfast and put in small plastic glasses, stupidest thing ever. Drinks in small plastic glasses and unless asked for good rum, was served crap. Came across two women who worked in the bar quite disrespectable. One excellent [... read more] would let me have cup and saucer for coffee to take out to seating area in hall. Chairs in bedrooms horrible, no cushioning left in cushions. Outside bar metal lattice type chairs, no cushions. All beach chairs put out were cracked. Not a hotel l would reccommend, more of a 1/2 to 1 1/2 star hotel. Maid for room was pleasant and good but mold on bathroom tile and no plug so one could take a bath if preferred. The service to and from hotel good except taxi driver could not speak English. They had a school band from M8ntreal and Toronto come and play for one hour each on differen5 evenings, they were excellent.

Atlantico hotel

I've been to the Atlantico maybe 12 times. Nothing much changed except this time there was no beach, just rocks. Disappointing. Food is terrible still. They serve the same buffet for Lunch and Supper. Staff are very nice. Weather was beautiful. Room ok. The price was right

Would Have Been Nice without the Plumbing Problems

Great location on one of the nicest beaches in Cuba. Easy access to old Havana by plentiful, eager and helpful taxi drivers, or public bus service. Fantastic buffet meals with lots of fresh fruits and vegetables, chicken and fish cooked in front of you. Clean rooms, friendly staff, but NO plumbing or bathroom facilities for 2 days! Disgusting!! Pool turned green one afternoon.

Great location, ok hotel

The staff was very pleasant at this hotel. Service was good. Food was ok. The hotel shows its age and is in need of some TLC, but it was clean. The location was awesome, beach right there and Havana 20 minutes away. We loved the free shuttle, you just need to make sure you reserve it in advance.

Good place

A comfortable place, I had no problems. The staff was always pleasant. Rooms were large enough. TV had channels like BBC CCTV DW, surprisingly. The only negative I can think of would be that the beach was not as clean as others I have seen in Cuba.

Very good

Front desk was very nice , . Food was also very good with lots of variety and meat plentiful . This hotel has mostly families or couples .So if you are single and alone and looking to party half the night you could find yourself sitting alone and bored. Of course the beach and the bus to Havana were excellent Also I did not have to pay the $25 departure tax at the airport which surprised me.

Ok

The resort is adequate, beautiful beach, free bus to Havana is a huge plus. Too far away from Varadero airport - why not fly into Havana? Food was O.K., but problematic for vegetarians - many dishes have little pieces of meat added. Sunwing changed our time to 6.15 A.M. - ungodly hour that I always try to avoid. They're supposed to give us $50 vouchers for the inconvenience, but haven't received them yet. No vegetarian meals on the return flight.

Very good location

the hotel has a big potential but is understaff the food is good but the services is very slow, need more spun, glasses plates problem with no drinking water available and waiting to get some to long, and very ignorant services personal. most of the rooms need urgent renovation and has mold and hut water is only some time available or is not pressure. some of the cleaning personal has to be discipline for stilling from the rooms. the animation is working hard but the sound system has to be repla [... read more]ce has vey bad distortion .

Just ok

This hotel could be great! But sadly it's not. Rooms are ok, but we're not picky about staying in a dated room. At least it was clean! However, on day 3 we noticed we were getting bug bites around our ankles only...so there's definitely bugs in the hotel/beds. The food here is awful. The meat was never fully cooked, so stay away from the chicken and pork! Salads are recycled daily, but there's always a new dish in the heated section. After 7 days of eating rice and potatoes (really only safe opt [... read more]ion, as everything else is left out for hours without proper refrigeration) I was definitely ready to come home. There is ZERO atmosphere at this hotel. Everyone was in bed by 1030pm!! So if you're looking for a good time, don't stay here. There is a bar in the hotel which looked like it would be fun, but it was never open. The lobby bar leaves a lot to be desired. The pool was open and was clean, but unless you like swimming in copious amounts of chlorine, I'd avoid the pool. Gorgeous beach literally 10 feet from the hotel - which is its saving grace. The shuttle into Havana was great! Although don't let the locals fool you into thinking old Havana is the place to go. New Havana is just as nice if not nicer and with shops/restaurants you'd actually want go to. So all in all, paying $650pp all inclusive is a great deal, however, this hotel leaves a lot to be desired.

Good location

Good location for those who want to see Havana and stay at the resort at the same time. Do not expect big variety of food. Sometimes water problems. Hotel is located beachfront. Beautiful beach. Free Havana shuttle twice a day.

Close to Havana makes this worth the stay

Very close to Havana which was appealing. Resort needs some love, but has a fantastic beach, decent food, helpful staff. The rooms left a little to be desired but a beautiful view of the beach. It's exactly what we anticipated when we purchased the vacation, great value for money.

A fixer upper

I imagine at one time this was a good place to stay. The workers tried to be helpful. It would have helped if my husband and I spoke their language. We moved to 3 different rooms and finally had hot and cold water the last 3 days ( no shower the first 5 days) The tablecloths in the dining room were dirty and flies were landing on the buffet food and the silverware etc. The shuttle to Havana was fine and on schedule. Overall the Club Atlantico was not a 3 or 3.5