Great escape!

Beautiful resort and beautiful people! Can't ask for nicer rooms. If you want good entertainment at night bring your own music and take your party to the beach or your room. If you're looking to complain for something you will find that no matter where you go. Food is simple but you don't have to cook or clean so who cares. Great place to escape!

Disappointed

We went to naviti for the 2nd time.I was really disappointed our first visit was great. We had no hot water for most our 2 wk stay.The food was cold and the same day after day.A lot of the buildings were closed also the hot tub was closed the 2nd week..The resort was run down the staff were mostly great a few were miserable. Not enough staff for the amount of guests.ladies at the Cohiba bar were amazing.I will definitely not return to this resort

AVOID IT

Such an unfortunate resort. The location is great and property has so much potential. 40% of the resort is vacant, a la cartes that were once I assume open are shut down and the kids pool emptied. There is ONE a la carte throughout the resort and they just switch up the type of food served. Its a small space. I didnt expect good food but I did expect enough food for the amount of poeple staying at the resort. Go on time for dinner if your looking to eat any of the better options. And expect it t [... read more]o be extremely repetitive. Including being served Brussel sprouts for breakfast so they can reuse the left overs! The fourth day into out stay the hot tub emptied... we stayed in the bungalows room 6102 and didnt have hot water our entire stay. We complained several times to only have someone " fix" the hot water issue on the fourth day of our stay, to have only but luke warm water. The staff was not very friendly,l. There was real juice the first couple days of our stay but they appeared to have ran out. The bathrooms pool side were disgusting with fecices in the toilet. If you want to ensure you have toilet paper in the resort bathrooms carry around your own from your room! There was hardly ever any toilet paper in any of the stalls. The staff was rude and it appeared it was like you were bothering them when you ordered a drink or food. Save yourself the agony and book at another resort. It was so not worth it.

Good resort for the money you pay

It was a second time in this resort. Beach was still amazing. Room was clean, food was OK, don't expect lobsters. Internet access not very good. Staff was very polite and helpful. Just remember that it is not 5 stars.

Value for the price

Not knowing what to expect as I had never been to Cuba before, I had no expectations. The Naviti staff were very professional and helpful. Our arrival flight was delayed in Toronto due to weather , so it was after 1am when I arrived at the resort. It was an efficient registration & the pool side bar is open all night for drink & a limited menu and the hamburger & ham sandwich were great. The beach is fantastic, entertainment in evening was great, dining room food is based on local  [... read more]menu which was great for the food adventure. The garden view room at the front of the hotel on 4th floor still gave me an ocean view and the rooms as with the grounds and hotel areas were always in impeccable condition. The day trip I took was sugar, cigar & rum tour and what a time , great way to see the Varadero area . The tour bus stop located outside the hotel provides service into Varadero for only 5 pesos all day as much as you want. The bars were all well stocked & tips were not required but certainly appreciated by the staff in my opinion. For the value it was excellent & would return again

A great place to stay. First class.

The place looks, feels great., The cleanliness is exceptional and people are cleaning constantly. The staff at the front desk are thorough and helpful, as are the bartenders and waiters and waitresses. Smiles are everywhere. The food was good - could be better and hotter when you return to your table - but for Cuba I rate it a B. Lots of pork, very little beef. We were pleasantly surprised at the elegance of the hotel. Pool was close by as was the beach and drinks were available whenever you wa [... read more]nted one. We were pleased with the arrangement with AC vacations to deliver us to and from our location included in the cost.

Great hotel

We really liked this resort but it's is for couples or older people or just people that need a relaxing vaca and great stuff for the kids to do .. Food isn't to bad at this resort compared to other Cuban resorts ..

Paradise Revisited

What do you think? Naviti, Varadero, Cuba is ideal for clean white, sandy beaches, clear waters, dry sunny days and breezy nights. It is where the sun rises and sets in full view beneath palm trees on beautifully cultivated grounds. The private beach offers quiet solitude enjoyed with a book and/or beer. It also offers opportunities to bask in the sun or lie in the shade while gazing at the limitless aquamarine sea - quite mesmerizing and relaxing with a cocktail. Customer service is goo [... read more]d for English speakers and better for affluent Spanish speakers - not surprising though nothing gratuity cannot resolve. Canadian travellers should be aware of what my globetrotting friends call "Cuban-ness", where visitors' concerns are addressed based on availability and urgency. For example, no air conditioning is considered urgent and mint for mojitos are subject to availablility. Cuba delivered on its promise of excellent weather rain or shine. The rain was warm, intense and brief which doesn't matter when you're already on the beach or in your suite. You may have to refresh your cocktail or enjoy it under the many shaded outdoor facilities; Cubans are most accommodating. Naviti also made connecting with fellow travellers easy and enjoyable. Some share juicy tidbits about their stay, their journey into Veradero's markets and clubs, diverse ways they enjoy haggling with merchants while others elected to keep to themselves. However, Naviti is a stand-alone resort with shopping opportunities, remarkable entertainment for adults and children (the Opera performaces in the lobby were outstanding!) and a bartender/server to help maximize one's getaway without needing to venture outside the resort. Naviti is a good experience for seven days. Canadians seeking to enjoy paradise without fuss, drink by the pool or at the beach and acquire a killer tan will thoroughly enjoy Naviti, Veradero - qualities in my first time resort experience that deserves a four star rating. Enjoy! Nova Vaughan-Burnett Toronto, Canada

Awesome Resort

I went with a group of 5 girlfriends, as we go to Cuba every year and try out a new Resort and we were totally impressed! Although there was a long distance from our room to the main building/lobby our room was like paradise over the ocean and you got a chance to wear off the food lol. Room was reasonable although a few issues that were never dealt with the oceanview made up for it. Powerful nice shower but it flooded the floor each time used, phone was not connected but who needs a phone! F [... read more]ood was good, as Cuban food is lol. The entertainment was great. And of course, what can you say about the ocean!!!! We all noticed all the work going on to continue with improving the resort.

Take me back again!

Loved the lobby bar and Spanish coffers, one evenin their was a singer in the lounge and she was spectacular. Food was good and rooms were fair. Would definately vacation at the Naviti again. Front desk service needs to be improved and we had a few glitches (safe and toilet issues) but overall a grear experience. Twyla Harvey

Has potential but trip was misrepresented

First off, we loved our oceanfront room except we had very little water daily to take a shower (ie just a trickle and you either had hot or cold water-nothing in between). The coffee bar was amazing and we loved the grounds and the beach and ocean was amazing. Food was as expected - with a little help and organization, the buffet would be superb. What we weren't happy with was: 1. we booked 8 nights which our trip central itinerary confirmed however our Sunwing receipt showed 7 nights and w [... read more]hen we attempted to resolve with Sunwing to ensure we were able to keep our room for our last night (our flight wasn't until 3:25am), we were told they only booked us for 7 nights, regardless of what our Trip Central itinerary said. ( I had copies with me). 2. When we booked via Trip Central, we specifically chose Oceanfront Beach Club Bungalows for the extra perks that came with that booking. When we inquired, we were advised that was old information and they no longer provided-very disappointing not to get what we paid for: *private check in (didn't happen) *special discounts on massages (didn't attempt to book) *private breakfast (didn't happen) *salsa classes (didn't happen) *1 bottle of room per stay/room upon arrival (didn't receive) *first priority reservation, restaurant a la carte (they refused) *unlimited a la carte restaurant (only permitted max 4 for our stay) *special BBQ dinner once per week (not offered) *Bar Mojito exclusive for clients of the beach club section (wasn't open) All in all we enjoyed our vacation but would be hesitant to book through Trip Central again as we did not get what we paid for.

Nice facility

Resort looks great, main hotel areas look beautiful, however, we got a room with no A/C nor any hot water, was unacceptable had to battle with reception to get another room, after that all went well. Food was good and found one waitress that gave us wonderful service. Took tour to Havana and Jeep excursion, both well worth it. Our Sunwing rep was great ! Overall good holiday

Its amazing resort

Its need à Little beat repair for the bathroom in the lobby, needs Some music at the beach but for the service at the réception, buffet, bar its very good all overall i recommand this resort the staff Was amazing and help full

Good resort

The grounds were very well kept but there needs to be a lot of upgrades to this hotel. The main lobby was beautiful but the WIFI was very poor, it would take a long time to connect just to send a message and it would drop halfway through the message and needed to reconnect again. I would rate this hotel around a 3 1/2 stars. A few of the front lobby staff were not customer service friendly and their English was poor, I wished I knew more Spanish because they talked at lot in Spanish but o [... read more]f course it is their country. The bathrooms in the main lobby had three stalls in the women's bathroom and only one toilet had a seat. I think toilet paper is gold there because very seldom there was any in the stalls. The food was better than I expected and I always went to where the food was being cooked in front of me at the buffet and most of the staff were friendly.

Very nice

We arrived at naviti April 2. We had an amazing time. The hotel was well redone and was appealing to look out. We heard a few people complain about their rooms however we had no problems. Our room was always clean. The only complaint I had about the rooms is they did not provide beer in the fridge or soft drinks. You only received a bottle of water each day. We never had to fight for a beach chair or a chair by the pool. There was always entertainment going on for all ages. Most staff were very [... read more] excellent and took the time to speak to you. The food overall was very good together! I would recommend this to someone not looking to pay a lot but still have a nice place to take vacation

Very Nice Resort

I was pleasantly surprised when I woke up (arrived after dark) to a beautiful ocean view. The desk clerk was very friendly and we got to our room with no stress.. The room was nice and clean and the air conditioning was great. I wasn't in the main building and was very happy about this because there are renovations going on and it was very busy. I found the food good. There wasn't a meal that I couldn't find something I enjoyed. The staff was helpful and friendly. The beach wasn't as clea [... read more]n as I would have liked.. lots of broken plastic, cigarette butts but I realize this is because the tourists are messy! All in all my stay was good and I would go back to this hotel

I WILL GO BACK!!!

I don't have one negative thing to say about this resort! The staff were friendly and helpful, rooms clean, food good, beach was incredible!!! I will be back!!! I was travelling with my elderly mother, who also loved it and she can be hard to please at times. First vacation ever where I don't have even 1 complaint!!!!

Fantastic!

The rooms were very clean and updated. Tv worked great and soo did the fridge and air conditioning . Amazing beaches and very helpful staff. The food was very good not much variety but still yummy and the grounds are kept very clean over all great trip

Better than expected

Hotel was beautiful. Good job on the renovations. Our 1 bdrm suite was lovely. Entrance section would have been better served as the coffee/fridge area vs chairs and table that would not be used. Couch and TV in main living area were fine. Lucked out and got top floor with ocean view. Balcony was large and patio door actually worked and locked! Resort very clean; grounds beautiful and well kept. Staff wonderful and helpful. Palapas at the pool could have been bigger; hard to find shade. Food so [... read more]-so; needs to be upgraded to match the rest of the resort but you won't go hungry. Overall one of the best trips I've had and I would stay there again.

Great time in Varadero!

Nice resort! We had a beautiful beach view in the beach club area. Long walk to get to the buffet etc, but that was okay with us. Mojito bar just behind us was great for an afternoon break! The al la carte system is not great at all - I think due to lack of staffing. You had to book at 9am for that night, so if you wanted to go 3 times as was offered, you would have to be there first thing in the morning to book. Buffet was good though - with lots of choice. The one al la carte we did hav [... read more]e was excellent! Overall this was a good stay - beautiful beach etc. Staffing is low and not everything up an running yet - once it is it will be amazing.