Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(156 Reviews)

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Private  - 

Verified Purchaser

I love Negril!

Between finding my perfect little spot on the beach and eating authentic Jamaican cuisine - I spent a week in heaven. Riu Negril is a beautiful place to spend a week away from the Canadian cold weather.

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Private  - 

Verified Purchaser

Amazing resort

all areas well maintained , our rooms were well looked after and the food was great we never were without , met a lot of other great people , the staff was most curtious and accommodating , We would recommend to all our friends , and make a return trip

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Private  - 

Verified Purchaser

Amazing vacation spot

We stayed at the Riu Club over the Christmas break. We had perfect weather and a memorable trip/stay. Room: well maintained and cleaned daily. When we requested something we needed it was delivered. Food: excellent. We had buffet everyday, food was plentiful and never cold (if it was supposed to be hot). The jerk-chicken on the beach during lunch time was delicious. We ate at the Steakhouse and Italiano a la carts and both were pretty tasty, a nice change from the buffet. Staff: friendly, a [... read more]

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Debs  - 

Verified Purchaser

Amazing resort

I would definitely recommend this resort. The staff was fantastic especially the entertainment group. Food was very good and lots of it. I would suggest you take water shoes if you plan on spending time at the beach. My only complaint was how uneven the sand was in the water (I didn't feel safe walking) A shout out to some of the staff Kevan who checked us in at 12:30 am Kevin who served us our first drinks in the sports bar. Phoenix, Tiny and Bones made every day so much fun. The re [... read more]

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Rossandali  - 

Verified Purchaser

Great resort

Very clean-always cleaning common bathrooms. Food was great great, lots of options at buffet. Great drinks and service. Paul at the lobby bar makes a great Long Island ice tea!! Beach is nice. Overall great resort, no complaints.

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Private  - 

Verified Purchaser

Fantastic experience

The food was awesome, resort was clean and not dated. Cleaning staff could have done a bit better in the daily room clean, but not a big complaint. Entertainment was good, not amazing. Staff were all friendly. Had a great stay and would go back.

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Private  - 

Verified Purchaser

Relaxing Vacation!

We stayed at RIU Negril for 1 week at the end of November. Here are some Pros and cons of the resort. Pros: clean large rooms, excellent food, great beach, great sea life, clean resort Cons: poor to none existing waitress service, nightly entertainment is repetative, staff not too friendly at beach bar Overall we enjoyed our stay and would recommend this resort to others.

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Romi  - 

Verified Purchaser

Great place

Food was good.....place was big the only thing that bugged me was the access card would not work at times but the place was great...........................................I gave the correct stars for the place

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Don35rem  - 

Verified Purchaser

Happy wife, happy life

It was perfect, we stayed in building 2, room 2017. best view of the bay and near the beach bar. Jenn Black of Tripcentral.ca was terrific at helping me get the most for money. the crystal clear water of the bay is outstanding from the beach we seen Stingrays, Starfish, barracuda and crabs. the staff at the hotel are extremely helpful and the food was delicious. ( Mandalay restaurant, pass on that, had better food at the mall ) Best dinner was at the steak house! Room was up to date and v [... read more]

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Nikee  - 

Verified Purchaser

Stunning resort

Loved everything about the resort. From the friendly staff to the delicious food. Our room was always cleaned never did it slack. Definitely would come back to this resort!! The beach was beautiful!!!

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Private  - 

Verified Purchaser

Breathtaking Experience

This hotel was such a great place ! The staff was so welcoming, the food was amazing and the hotel was so up to date. I’m so happy I didn’t listen to the negative reviews because there was nothing wrong with this resort !

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Wanda  - 

Verified Purchaser

Ya Mon Jamaica

We recently stayed at the Riu Negril the resort was amazing. The people are the best part of Jamaica. Curtis and Natalia took really good care of us at the Main Bar making our trips a positive experience that we always looked forward too. The Resort always has events happening if you like to keep busy or you can either hang at the pools or the ocean. The Food was great with lots of variety. My only disappointment was the view of the Large Resort on the one side of the Riu which I was not ex [... read more]

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Ginger  - 

Verified Purchaser

Family friendly

It was beautiful, the dancers were amazing and the entertainment was plentiful. The food was amazing and had lots of choice for allergy suffers like my son. The only issue i had was with the day staff not cleaning the room, i had three kids and a few clothes on the floor. She took the tips and tried to skip my room like she had done the days before even though we needed toiletries and bedding to be replaced. She was rude to my kids and myself and huffed and puffed while she added new sheets whic [... read more]

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Private  - 

Verified Purchaser

Great resort

Great resort for the most part. could use elevators for the third level rooms, as a long climb at the end of the day! No coffee makers in standard rooms and a long walk to the Sports bar....only place for coffee in the morning other than in the buffet. Those are the only complaints, great beach, entertainment, food and staff were all fantastic! Would go again in a heartbeat! Everything Irie !

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Spyker  - 

Verified Purchaser

This Resort is amazing - we will be back!!!!

My husband and I went to this resort for our 6 year wedding anniversary and we are so glad we did. It was amazing!!! Our travel agent recommend this resort and she picked the most perfect resort for us. The food was soooo good - I think I gained weight on vacation. We tried the Asian restaurant and the steakhouse ( I had a rib eye steak in Jamaica - yum). The buffet has so much food and all of it was so good too so we liked going there more. The jerk chicken BBQ hut is a great idea. We ate lot [... read more]

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Private  - 

Verified Purchaser

Good until last day

Rooms are clean, oceanfront is perfect and food was great ! Day 2 we noticed a cigarette players was on the floor we thought it was our brother in law dropped impossibly, (didn’t think much into it) Day 4 noticed another so jokingly told my brother in law to keep his cigarettes in his room were not smokers) but he says no those are not mine don’t smoke these Day 6 found 5-6 again this time we thought it may have been the cleaning staff as people give gifts but this time we thought this m [... read more]

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Marg and ron  - 

Verified Purchaser

Wow 5 stars

Don't wait to book your trip. I was so worried when I booked but did I ever get it right this time. The staff were friendly and efficient. They always treated us with respect and as family. The food and the restaurants were 5 star. My husband really enjoyed the evening live bands and perfectional shows the rooms and resort are kept very clean\ We are already searching for deals to return. Thank you Riu Negril and tripcentral.

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Marg and ron  - 

Verified Purchaser

'the best vacation ever.

'don't wait just book your vacation. I was so worried when I booked my vacation, but I really got it right this time. The food and restaurants were 5 star. The hotel and rooms were spotless. The evening shows were fantastic. The staff were extremely friendly, always helpful and the service was especially efficient. Everyone treated us with respect. We are already research for deals to return Thank you again Riu Ngril and tripcentral..

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Private  - 

Verified Purchaser

Certainly not a 5 star !

Hello, here is our review of the Riu Negrilstaying there March 3 until the 11, 2019 Out of all 11 RIU Resorts we have stayed at , this one would be the worst. The food is ok at the buffets, however the food is certainly not hot. the italian is the best selection for food that is served hot Dining outdoors in the am is like sitting in a bird santuary, constantly being bombarded with black birds looking for food There were cochroaches outside the Italian restaurant one night The pool with  [... read more]

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Todd  - 

Verified Purchaser

Riu Nigril Jamiaca

A good 3.5 star resort. Could easily be a 4.5 star with some small changes. Good staff rooms are very clean. Supposed to be non smoking but not enforced at all, so butts are everywhere. The beach is beautiful but muddy as you walk out further in the water. The Riu Palace is a butter choice.

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