Great beach!!

Pretty good resort. Beaches were perfect and the drinks never stopped at the pool bar where Pedro served. That guy was amazing. My only issue is that the beds are soo hard. By back is still recovering 😵

Good bang for the buck!

The hotel staff were friendly and organized upon arrival Our rooms were ready before 3pm check in. The hotel is on the larger size from what I am use to. The rooms are well kept and clean. I found the bed comfortable for Mexico. The grounds are well kept. The food is great however the buffet becomes a bit much after the 3rd day because there is such a variety of choices it's almost overwhelming We went to two of the ala cart restaurants. I preferred the beef in the buffet over the ribs and ste [... read more]ak dinner I had at the ala carts. The bathrooms are hard to find at first. Furniture in the lobby area is very worn and needs to be replaced. The beach is beautiful. No palapas but you can rent an umbrella from the hut guys on the beach for $150 pesos per day. Overall a great resort for the price

Fun trip

Hotel room was dated, bed was very old and couch was very old, though clean. Food was what I expected. Good pools great ocean swimming. Staff were great overall. Bars seemed understaffed with long lines.

Smiling, what a adventure for me

Room was fabulous, sat on the balcony every morning. View of court yard, palm trees and ocean. Sounds of the ocean were heavenly, landscaping and design was incredible. Three places to have my meals, food excellent, Wait staff were very polite and helpful. I have told all my friends and family about this incredible hotel, going down the stair to the court made me feel like a Princess.. Entertainment in the evening was Extraordinary, I took many photos. Danced my feet off and learned many new dan [... read more]ce steps from the staff. Pools were clean and Imagine sitting on a bar stool under water amazing. Best part of all is that I felt safe, for I have been a widow for one year and never travelled. My trip was incredible and I met many new people and made any new friends. I thank you for making a memory that will be with me for a life time.

I'm open to try a different Riu Hotel

The Hotel lobby was open and clean. The room where average, nothing special, smelled like mildew in the room. The bed was very uncomfortable, hard, and springs poking through the mattress, and only 3 small lumpy pillows. I went down and talked with staff at the desk the very next morning and inquired about another room. The lady behind the desk was very rude. She said, "what's wrong with you lady, your on the 8th floor!'' I told her that bed was the issue not the 8th floor. Then she said there w [... read more]ere no rooms available. The food was average for an all inclusive, the a la cart were not managed well-the manager said it was first come first serve, so I went and grabbed my friends within 2 minutes and returned back to Sir Georges and he said they were full. He did give me a puck and it lit up about 2 hours later. I wish he would have just gave me a puck right away. The buffet cafés had birds flying in out, at least 80% of the food was covered. I developed irritable bowel syndrome at this hotel, and took another week to recover. There were 2 pools , clean, one was family centered, hard to find a spot unless you woke at 6 am. I found that the bar tenders ignored the women and not the men when ordering drinks. There was plenty of entertainment every day at the pool and just about every night . People were hooting and hollering every night up to 2 a.m. So excellent place to stay if you enjoy the night life.

Beautiful Resort!

Riu Vallarta is a truly unique experience. The hotel is fabulous. Our room was perfect. Lovely view of the pool area, grounds and of course the most amazing sunsets! The staff are all super friendly and very helpful. They offer a variety of entertainment options throughout the day as well as evening shows. The food in the restaurants is really good, again offering great choices between 3 restaurants and a fantastic buffet, not to mention the bar(s) and lounges.

Incredible Resort

We loved our holiday in Puerto Vallarta . the Riu Vallarta is a beautiful resort with incredibly friendly and helpful staff. The food and entertainment was excellent. If we had one complaint it would be that the mattresses were too hard and the pillows too small and lacking support. The facilities were very well maintained and impeccably clean. We will definitely return again and will also visit other Riu destinations. Thank You.

Great resort!

The resort was very good. It is exceptionally clean, the staff are amazing and very friendly! The pools are a very short walk from the beach. There was good variety in the dining room and the restaurants offered a nice sit down dining experience. The entertainment was good. The two excursions we booked were a lot of fun! My only complaint would be the beds are very hard and the pillows too soft.

Great vacation place

Loved the beach and the weather, hotel was great too, rooms were clean and nice view, food was Ok but wine was not really drinkable. Hotel staff was very friendly. We ended up renting bicycles through hotel and loved the visit into Boseria - great friendly Canadian bicycle rental shop.

Best place

We just got back from Riu Vallarta, it was very clean, food was great and the animation team was a lot of fun, never a dull moment if you were looking for excitement. beach was wonderful, drinks served right on the beach, it was a really good holiday, I would definetly go back her next holiday and probably stay ten days, Highly recommended..... nothing but good things here, Karen

Great time at Riu Vallarta!

This hotel has it all. Every amenity we needed it had. The room was clean and spacious. The food was great with so much variety. The location has a fantastic beach. The staff is soooo good!! They run everywhere with a smile on their face and a helpful had for anything we needed. While the hotel isn't close to downtown PV, its still within walking distance of Bucerias and a whole different venue. I have been here before and would recommend it to anyone. Its got good bang for the buck.

Amazing Resort

The resort was one of the best we've ever stayed at. The food was fantastic and continuously being served at the poolside, the ocean view side and even in the main lounge. There was such a variety of food and the food was tasty and the presentation was beautiful. The grounds were impeccable and clean. They had something going on every evening in the courtyard eg. jazz band, modern music band another night, drinks set up every evening in the courtyard and this was before the show started. Th [... read more]e cleanliness of the building, the rooms, washrooms were excellent. The beach was fantastic, clean and lots of beach beds available as was at the poolside. The pool was very clean. The employees bent over backward to make you happy and comfortable. Nothing was too much for them to do for you. I would definitely go to another Riu Hotel in any country if they're all like this one.

Great resort

The resort is well kept the grounds are always clean if yiur looking for a older crowd to relax this is the place. FOOD is typical ai food nothing to brag about but you will find something Drinks are cold pop is terrible unless from a bottle

Nice resort

This is a nice resort. Maids did a great job on cleaning the rooms. The food was ok but was basically the same every day. Always something to eat but became very tiresome after first couple of days. The steak house was the best at the resort. I have been to many Riu resorts and this is the first time had a complaint about the food. I also found the staff in restaurants not as friendly as other places but I could see they were just to busy to have the time to be. They always seemed to be sho [... read more]rt on staff. They working hard but it was just to much for the amount of people they had to take care of. We still enjoyed our trip because we do not get excited about small things. After going to the Riu in mazatlan many times it's hard to find another place that can compete. Thank you Jill at trip central for all your help on our booking.

Nice resort but overall bad cutomer service

Just returned on Sunday November 6/2016 Needs serious upgrades, changes were made 3 times to make the situation healthy and comfortable, the staff at sport bars excellent , food OK Not at all satisfied with the service nor will we ever return to this one. Such bad customer service. Disapointed with this well deserved vacation

More than Amazing Resort!

We liked everything! Luxury ACCOMMODATIONS, features the most luxurious hotel rooms! The location of the hotel and amenities are the best! You can escape to the natural tranquility, beauty, and comfort!

Amazing Resort

Everything is perfect :) We got a free upgrade to Riu palace which was amazing. There was a lot of activities for the kids to do such as water polo, volley on the beach or in the pool and a sports bar with pool tables and air hockey. The rooms were nice and spacious with plenty of room to store your belongings with out getting in the way. The lobby is well designed and very beautiful looking with lots of tall palm trees and lush gardens. The beach was beautiful with the plenty of lounge chairs  [... read more]and nice sand that feels great on your feet. the only problem was that the water was too rough for you to relax and wade around in but my kids loved the big waves to boogie board on.the food was amazing with a wide variety to choose from and at night there is a wonderful show that varies from talented singers to funny acts.all in all the trip was amazing and i definitely would go again.

RIU VALLARTA

I book this with trip central on JULY 18TH 2016 for 7days vacation for myself and family , at first I was debate about the resort, but my vacation was incredible. the resort was very clean, a lots to things to do especial if you take kids with you. The room very clean, good air condition, surround clean too, The staff was very pleasant, the foods was fantastic,. Over all good. I will recommend anyone to go there is planning a vacation , My book adviser was Ash Faramarzi, very nice person t [... read more]o talk and helpful . Amazing Vacation!!!! Maureen

RIU VALLATRA RESORT

I book this resort through TRIPCENTRAL.CA on July 18th for seven days I was debating while booking this resort, but it worth it, the resort fabulous, the foods was great and very tasty, the place very clean the pool was very nice and relaxing . The customer service excellent, employee very helpful and friendly . the room very clean the Ac was working perfectly. the beach was on Pacific ocean , lots of waves but good and lots of breezes. the surrounding was very clean and lots to drink [... read more] and if you are drinker that the perfect resort for you. I will recommend anyone to going to that resort if you are planning a vacation in Mexico, is good for Family and if you have kids.

Amazing Resort

The staff were always helpful and attentive. The grounds were always clean and well maintained. Front desk staffs always made sure that they follow up on any of my request. I am impressed by the hotel staffs' prompt services. The pool bar staffs are amazing and very hard working. I'm sending my personal thank you specifically to the pool bar staff name Pedro. You should see how hard this man work and always have a smile on his face no matter how chaotic the pool bar can get :) Overall Riu Valla [... read more]rta was a wonderful experience.