Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(193 Reviews)

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Mark Allen  - 

Verified Purchaser

Amazing May vacation

This is the second time we have been to this resort and I am 100% sure that we will be back again. There is not one thing I could complain about- all of the staff are friendly and courteous. Breakfast: Great buffets with ample choice or walk down to the Poseidon restaurant to eat with an ocean view and a more personalized service. Lunch: Poolside jerk chicken and hotdogs - you don’t have to move far if you don’t want to. Alternatively you can move to the buffets for a wider sel [... read more]

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Sameer Chan  - 

Verified Purchaser

Remarkable Resort.

The hotel was amazing, staff is great. I already recommended 5 friends to come. I will be back soon. I’m amazed. I also got the chance to DJ at the club on the resort and it was great. 10/10 for everyone

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Private  - 

Verified Purchaser

Amazing!!!

Great resort....food was great, everyone there was phenomenal, and very friendly. Rooms were clean, grounds were clean. All in all we had an amazing time, so much to see and do. The kids had a great time.

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Private  - 

Verified Purchaser

Grand palladium

The resort was beautiful we stayed in 2519 and they were having problems with sewer the smell was very intense inside and out if you walked by outside you could smell the stink was not enjoyable was very disappointing over all stay was good would not want to ever go through that again my son got married it was beautiful though

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Caperlynn  - 

Verified Purchaser

Very Big Resort

Everything was very nice about this resort except for the following: 1.shuttle service was very poor. 2. I was told that there would be distilled water for my CPAP machine on the resort to buy but there wasn’t and the staff was not very helpful in helping me try to get some off the resort, which was very disappointing!

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Kelseycass  - 

Verified Purchaser

Beautiful resort , great staff!!

What a beautiful resort , staff are always friendly and accomadating ! Went for a wedding and the gazebo location couldn't have been more breath taking. Thank you for the great stay and memories ! -Kelsey Cass

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Private  - 

Verified Purchaser

Beautiful Resort

This resort was beautiful complete with all the amenities The service was excellent, the staff was excellent and the food was incredible. Would we go back - absolutely. I would recommend this resort to everyone - if you have children then it is a plus resort to go to - lots of entertainment day and night.

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Private  - 

Verified Purchaser

Beautiful beach top notch food

The resort itself was wonderful, the beaches are beautiful. Very relaxing time away. The food was to die for. I can’t stress this enough. The best food I’ve ever had on an all inclusive. Ever. My only real complaints are that the shower was plugged with black hair before we got to our room. The hair was removed eventually but the shower was still plugged so we couldn’t use it and had to use the tub.

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Private  - 

Verified Purchaser

OK Resort

The resort seemed a little dated. Not one paper towel dispenser worked Seemed like if you didn't leave the maid a daily tip she didn't do as nice a job, no toilet paper or Kleenex after a cleaning one day Overall clean, friendly staff The pool and beaches were nice

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Private  - 

Verified Purchaser

Great family friendly resort

This was a beautiful resort, we've been to many but the hospitality of the staff, the cleanliness of the grounds and room, and the activities left us having to prioritize what we would do first. The kids club in particular was absolutely amazing, the staff there were so involved and sweet with the children and had a practice hour and performance for the kids every night that our kids were absolutely thrilled to participate in, the water slide provided hours of entertainment, the foam party, reg [... read more]

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Trev  - 

Verified Purchaser

Nice resort !! Great people!!

Nice hotel !! Lots of beaches and great food ....... beachfront jerk hut is great lunch !! Air Canada reps were great to help with anything we asked. Would recommend this hotel foresure. Slot machines didn’t pay out lol

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Brenn  - 

Verified Purchaser

Best resort ever!

The hotel was massive! So much to see and do on the property one week was not enough time to see and do it all! The two resorts in one truly feels like one very large resort! The beaches were clean and it’s the first time I’ve been south and not come home with sand flea bites! A true testament to the well kept beaches! The king bed was massive and comfortable with many awesome pillows! The foldout couch was the most comfortable futon I’ve ever slept on as two nights I slept on ours w [... read more]

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Private  - 

Verified Purchaser

Grand Palladium resort, Jamaica

Grand palladium is very good resort with over one thousand rooms. They have two sections, grand palladium Jamaica and grand palladium lady Hamilton which is new and has better rooms. Rooms are very big and comfortable with all facilities. we enjoyed food served in 7 restaurants, Italian, Mexican, Indian, Asian, seafood and more, food was very good. Also enjoyed all bars with different types of Jamaican drinks and coconut water. every night, entertainment programs were entertaining Also lot [... read more]

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Private  - 

Verified Purchaser

Very nice trip

Exceptional staff. Good food. Good beds. Entertainment when wanted, quiet and relaxing when wanted. Rooms were a bit musty smelling but clean and well looked after. The exceptional staff in all areas of the resort were what made our trip most memorable! I travelled with my 85 yr old mother and the care and attention she was given could not be beat. Very family friendly.

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Private  - 

Verified Purchaser

Beautiful Resort

The staff are super friendly; the resort is big, but they have a shuttle service to get you around the grounds that you can request at any time; rooms are kept clean and fresh; bed is very comfortable; there are a few beach options around the resort and all are great; pools are clean and beautiful; swim-up bar is a nice touch; there are many restaurant options and the food at all of them is fantastic; the Lotus Restaurant is amazing where the chefs cook right in front of you and sing/entertain a [... read more]

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Private  - 

Verified Purchaser

Great Resort!

We had a room in building 26, room was clean, near everything, beautiful view of pool and beach. Great staff, food and drinks! Steak house was my favorite. The only down fall is the beach. It's small and rocky! Bring a floaty and water shoes!

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Private  - 

Verified Purchaser

Amazing

This was an amazing trip for my son and I .our first time at the grand palladium and definatly not out last. My sister and her family have been here 3 times . We were on a family trip the constrained 11 of us . 9 adults 3 kids are 2,3,&5. Such a kids friendly place .shows were great .foid was fabulous. We all came back a little heavier lol. Highly recommend going .staff was delightful Can't wait to go back

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Vpilson  - 

Verified Purchaser

Amazing Resort

This hotel is one of my all time favorites, the food is phenomenal, the drinks are delicious, the atmosphere is relaxed, and the laboring staff is what makes this place so special.Unfortunately, I cant say the same for the management running the front desk. As a fourth time repeater, I was expecting some VIP amenities ex: a nicer room with ocean view, not put at the back of the resort facing the main road, the only VIP amenities we got to use was for making reservations at dinner. Unfortunately  [... read more]

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Katie  - 

Verified Purchaser

Awesome people

Over all the hotel was lovely. The rooms were not amazing, but all the restaurants, pools, bar, bathrooms and other public places were amazing! The best part of the hotel experience was the staff. They were friendly, helpful and really made my stay easy.

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Private  - 

Verified Purchaser

Great service, good food, OK snorkeling

Everyone was so friendly at the resort, we became good friends with many people. Snorkeling was good - the reef is quite small, but plenty of fish, urchins, eels, and other marine life. I highly recommend the A La Carte restaurants and late-night entertainment. Sunscreen prices were obscene, bring your own ($28 USD for a tiny bottle?).

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