Ibereostar great resort

I had an amazing time at the ibereostar rose hall suites rose hall st james. i was greeted with a nice tasty drinks, My one hiccup was that I wanted a kingsize bed and upon my arrival there was none available. i was put in a room with a double bed which was nice. they did get me a suite on the friday with my request for a king size bed. it was awesome. on the second floor and . the staff are amazing they made my stay memorable. the food is great. i am already planning my return trip and i would  [... read more]stay there again and again. I wish they had hand held shower in the bathrooms. entertainment was fantastic.

Beautiful Resort

Resort is very nice and clean, has a wonderful beach, room very spacious. Need to improve on service in buffet restaurant. Would like to see more varieties of Jamaican food. Bartender Jules was exceptional and amazing always ready to make you favorite drink even waitress Sashana at aunty Rudy very friendly and sweet.

Iberostar Suites Montego Bay

Great service, associates, food, drinks, pools, spa, activities, shows, and very clean. Only cons were tv went wonky a few times. They replaced it. Also wifi wasn't working in our room. Room can be damp if you don't run the a/c constantly. They do a good job of keeping panhandlers off the resort. Very safe. Close to airport.

Family Memories to Last a Lifetime

Iberostar Rose Hall Suites is so amazing for a family vacation! The hotel was amazing - great food, outstanding staff, sooo many fun activities for the kids. Close to airport. Lazy river. Multiple pools. Clean beach area. There is honestly nothing to complain about.

Excellent Accomodations and Amenities.

My wife Debra and I have visited at least 5 other resorts in Jamaica between Ocho Rios and Montego Bay and found Iberostar Suites to be in the top 2! The amenities and overall layout of the resort is nothing less than amazing! The serving staff did a great job at the Bar, the Suite and the Buffet and A La Carte. My wife and I were was not as impressed with the personal chatter and hang out of staff in the buffet and other open areas. They assumed we did not understand the words they are using; [... read more] however, it was filled with expletives and chatter about other people and their own personal lives off the resort. While we do not expect a regimented and robot behaviour from humans, we expect them to be more discreet. The one thing that had me truly bothered was watching two maintenance workers in the main lobby with a (approximate) 12 feet ladder, changing or cleaning either the fire/smoke alarm sensor or whatever it was, in the ceiling, which required one of them to actually climb unto the last rung of the ladder, stretching his full body up to the ceiling, with no protective restraints to get to the object. I watched with horror at the possibility of him falling to his death in front of guests, especially children. I believe there was no thought of safety from the two staff and the resort would be liable. other than the things mentioned above, I absolutely love the building, food and drinks and the service overall. I have already recommended the resort to my family, co-workers and friends in Canada where I reside. absolutely beautiful at the suites. I will try the Grande on my next visit.

It,s deff an amazing resort

We loved iberostar suites staff where very friendly polite food at the buffet was excellent we tried five resturant s there they also where excellent Italian japenes French where fantastic entertainment was good and funny more live would be good that is the only thing if I have to say negative they could work on entertainment more staff by the pool and all the activities where also great I rank this resort very high our son is 23 came with us he had agreat time great resort for all ages

Amazing Resort

From airport to airport everything was smooth. First we got a free upgrade to the Rose Hall Grand from the Suites resort. From here we found heaven. The beach, the food, the service was top notch. The people working here are second to none. They are always at your service looking to do something special to make your stay memorable. They accomplished it all with flying colors. The cleanliness of this resort needs to be commended. I have never seen a resort beach washroom be so clean and smell so  [... read more]clean. (LOL but true). A special thanks to Kevin Dupuis at Trip Central Sudbury for making this trip so easy to book and make happen. Your expertise is greatly appreciated. I would recommend this resort to anyone looking to be catered to and spoiled.

Terrific resort for family vacation

The grounds are beautifully manicured. The rooms are large and very clean, with great viewing area from the balcony. The restaurants and buffet offer an exellent variety of delicious foods. The beach area is well maintained and a real joy to walk. There are plenty of activities for all age groups around the pool area and the beach. We would like to thank the staff for being so courteous and helpful. We would like to give a special shout-out to Andre and Cora at the fri\ont desk, to Richardo ou [... read more]r favourite bartender, to Monique for outstanding service at the buffet and to pool arobique crew for their enjoyable leadership in the activities.

Awesome resort

Everything was great. Room very good. Food was excellent. Night shows were typical of most Caribbean resorts, Michael Jackson impressions etc. One show of local talent (dancers / gymnasts) from Ocho Rios was excellent. Good Beach Not that big a resort so there never seemed to be any line ups.

Last minute vacation

Everything was wonderful. The grounds are great as long as you choose ocean view. The beach was nice but a bit rocky. The activities staff were wonderful. The weather could have been better. Thanks to Teresa for helping me to plan the trip a day prior to departure. She was extremely helpful!

Wonderful resort

The resort is rated at 4.7 to 5 and that is how we would rate it. The grounds and gardens are a pleasure to look at, everything is exceptionally clean and the staff is most friendly and genuine. The variety of restaurants gives many choices for dining, all superb. We will visit again in 2018. We recommend it highly.

Back Again To Iberstar Suites

We have been to many resorts and islands, yet we have never been back to the same place twice, until now. I had my friend Eric Mclean from Eric’s Chillout Tours (876-790-3154) pick us up at the airport and bring us to our resort. When I go to Jamaica I always call Eric in advance for our airport pickup, he also gives me the price when I call. Using him, we beat everyone to the resort, Eric had a beer for my wife and me and anything else we need. In the middle of our 2 week vacation we use [... read more]d Eric to take us for an afternoon trip to the mountains. He is a safe and knowledgeable driver. If you use him, tell him Wayne sent you and he will give you a good price. The Iberostar Suite is a friendly, large, clean and well run resort. My friend the Desk Manager Andrae got us the same room as last year. It was dead center top floor, king size bed, and a tub. I called Andrae for the same room about 3 weeks from us leaving and I got what I requested. Plus a well stocked fridge with a bottle of good Appleton Rum. They also gave us matching T-Shirts for returning. Last year Orlando checked us in. When he saw us checking in, he was all smiles welcoming us again. These 3 guys made us feel like we were home again. It only rained one night in the 2 weeks otherwise the weather was very good. We did the beach everyday and it was great. There was always a nice spot with shade near the lifeguards, Bruce, Norris and Sanjay. I talked and joked with these guys everyday. They are knowledgeable about the ocean and Jamaica’s culture. I did some snorkelling off the beach in front of where we sat and WOW, fish, stingrays, coral and no boat ride required. I tried many different drinks but my favourite was Ice coffee with Baileys, and Tia Maria or Kalua. The bartenders are first rate; they make and serve the drinks quickly with a smile and a few words. Staff like Christopher, Radane “Jellybean”, Glenroy, Jules, Doreen (the hardest working waitress on the island), Nicole and the rest ensured our glass (or Bubba) was full. There supervisors (Hugh and Raymond) remembered our names and always came over to make sure the drinks and service was first rate and it always was. This resort has the best Chef’s in the world. I have never had such good food anywhere. We only ate suppers at the buffet because of Managers like Patrick, Isaiah and Jermaine they make sure the staffs are always making meals that will not be forgotten. When I did not see lobster tails on Valentine Day like last year, without asking Isaiah put some on for me. I have never met such nice people who work so hard for so little. We like to eat outside at the Buffet with the smell of the ocean and view of the palm and coconut trees all around. I loved that. My friend at the Pasta Bar Courtney made me a dish of pasta with shrimp, garlic and vodka. I did not need to go to any of the a la carte restaurants. We had lunch at the steakhouse because of how open it was. The service by, Nadine, Clifford, Brandese, Renae, Gavin was top notch. If you want coffee and Baileys for breakfast just a nod to these people and I got it. The entertainment team was also good with OMG, Peaches and Rick Hollywood. They talked to us every day on the beach. We came to relax and they understood why we played no games. The live music (from 7:30 to 9:30) in the bar was fantastic. We requested songs and they played them. We walked to the other resort called Iberostar beaches to watch different entertainment. I liked this, from Suites we can use there stuff, but they can’t use ours. We watched the late show once. We like to go to bed early and get up early and here we did. The property was spotless and always being cleaned with workers likes Orlando who never stopped working or smiling when I would say hello. The beach was kept cleaned and raked every day. I had so much fun everyday talking and joking with the valets Dale, Ricardo, David and Hyron. These guys made it feel like I was hanging out with my buddies back home. I go to Jamaica a lot because of the music and everyone there speaks English. These people have a spirit not found anywhere else in the world. Iberostar is “No problem man” Wayne

Rose Hall Suites can't be beat!!!

Iberostar Rose Hall Suites met and exceeded our expectations for an all inclusive family-friendly resort. The staff were amazing as advertised, always smiling and offering assistance where needed. Our kids loved the Children's Waterpark and Kids Club. Having the main pool so close to the beach and ocean allowed us to easily transition from one to the other, which was important for us with young children. The restaurants were fantastic, including the main buffet. All in all, a great family  [... read more]vacation, one that I would recommend to others!

Iberostar Rose Hall Suites

The Hotel was amazing.... the staff were very friendly, and so accommodating. They did anything to help make our stay the best. The hotel was very clean and spotless The food was amazing anything from the sit down restaurants to the buffets it had something for everyone. The hotel was child friendly. The only thing is that the evening shows were way too late at 9:30pm The children shows were from 8:30-9:30 they should change the time for the children shows from 08:00-8:45 pm then the [... read more] adult show after a long day we did not stay up to see any evening shows way too late The only things I need to share as a complaint are the following: The main pool the tiles in the water are damaged in many spots through out the pool and my son cut his foot quit badly. With the hotel being so nicely up kept I was shocked to see that they would allow the pool tiles to be damaged and not fix it. Also the other complaint was that the coffee at the hotel was terrible. They did not have cream for the coffee so I went without coffee for a week.

Amazing resort

The Iberostar Rose Hall suites Amazing place to stay. Booked with Sunwing The hotel was very clean, the staff were very friendly, the food was very good. I would definitely go back to Montego Bay Jamaica and definitely stay at the same resort IBEROSTAR ROSE HALL SUITES.

Fabulous!

Stayed from Nov 18 to the 24th 2016. The hotel is beautiful. The staff from the reception lobby to the buffet and poolside were friendly. Immaculate grounds. Maids took care of the rooms. Turn down service was a welcome surprise. Lots of variety of food. Always had a local food station as well as lobster. Meats, chicken, cheeses. Can't imagine anyone complaining. The week we stayed the weather was a bit windy but that's out of anyone's control. We've stayed at many other Iberostar properties i [... read more]ncluding Iberostar Varadero which was excellent but this was lovely for adults as well as kids. The only drawback was the shower pressure in the room was very low.

Ibero-mazing!

beautiful hotel...amazing staff...food soooo good!. have zero complaints...we will be back...stayed mid may for a week...amazing beach ..pool... and a lazy river...what else do you need???...easiest transfer we have ever had...we travel to all inclusive hotels every year for the last 23 years...i would recommend to all couples and family's...you can go cheaper but well worth the extra few bucks totally!!

Jamaic

Great atmosphere, clean well maintained resort, attentive staff, love lifeguard at pool and beach. Spa was a nice amenity. Lots of variety at the buffet gym was decent nice feature to have access to the sister resort

Wonderful hotel

Travelled for our 25th wedding anniversary the first week of May...highly recommend this Iberostar...we had been to the Iberostar in the Mayan and hoped this one was equal to that and it was( perhaps a little better ) the only thing we would have liked to see is more professional entertainment in the evenings( even though the staff was working as hard as they could to entertain and encourage the tourists to participate)

This is a Fantastic Resort, Amazing!!!!

Very Clean, All Employees very friendly, they were very nice and took the time to get to know you! The Food was amazing, the service was amazing, I must have gained 10 pounds! We couldn't have asked for better weather. The Rooms always kept clean and very comfortable. I wish I could have taken the bed home with me.