Brisas Santa Lucia: Awesome resort

I took my 9 year old son here for our first time the week of April 19-26/2018 and we had an amazing time. The grounds were well maintained and clean. Our room was very clean and steps to the beach. Water pressure was excellent. Staff was very friendly. Only downfall I found was they could use 2 bartenders at the pool bar as it is quite big. Other than that we had an amazing trip and will definitely return

Brisas Santa Lucia: Beautiful clean resort

I have been to this resort 3 times. Will be going back again next year. Food was good , beach was breathtaking, resort was very clean and staff friendly. Nice smaller reaort. Met a lot of great people

Hotel Caracol: Another Great Holiday

This was our third visit to Caracol and we had a great time.The weather was perfect, the beach was amazing and the food was very good.We arrived at the resort after 11 p.m but the restaurant was kept open for us for late supper.We were welcomed by the staff like family.This resort welcomes families,couples and older clients who mingled very well together.The resort is "seniors" friendly with ramps,walk-in showers and easy access to all the facilities. We enjoyed every day of our stay and look [... read more] forward to our next visit. Special thanks to David for great massages and Rosa our maid.

Gran Club Santa Lucia: carmen Arsenault

service is excellent, Ronaldo, Customer service is amaizing. new cook spanish , was the best meal for 3 stars hotel; turkey, porc, soup is fantastic and warm donut for breakfast every day, WOW, you can not ask more. all the dessert was goods, and icecream was freezing, not usualy for Cuba. beah was clean every morning, animation was great, every thing was perferct, i recommanded . just one thing; airplane..... Cubana plane, sit was brooked, and missing one arm brooked, not pleasant at all,  [... read more]not confortable, bouth way, 2 different planes. show at night, was not very good, the stage was broken, and the dansers can not do the show, Trip advisor was there 1 day to take some comments. ask me 200$ extra because solo to the room is no fare, too much extra $ for 11 days, please fix it for next trip couples peoples complain about it,, too much money extra for one person to the room, some hotel do not charge for that

Brisas Santa Lucia: Best ever

I have been ill for 4 yrs, so I decided to go once I was able and at the same time take my sister who had never flown out of Canada to a place that I love. Once there everyone recognized me greeted with open arms, the Braises resort and staff & food is still as I remembered if not better

Brisas Santa Lucia: Nice resort

The hotel was nice near the front of the hotel when u walked around to the back it was unkept and looked abandoned the cleaning ladies never gave u a new bottle of water just filled the bottles with the dirty tasting water ! My bathroom had a leak and they did nothing about it had to have towels on the floor at all times !! It was a great atmosphere however the staff are so nice and always attentive to what ever u wanted or needed and took the time to remember what we ate and drank all in all I  [... read more]would go back!!

Gran Club Santa Lucia: A trip to remember

It is not the first time that I am visiting this resort and there are two things that impressed me and made the difference: the attendance and activities on the beach were more meaningful the hotel improved a lot in considering public expectation The animation and entertainment were as good as ever

Gran Club Santa Lucia: Amazing Hotel Staff!

Roc, Santa Lucia has always been my home resort in Cuba. The staff and management is amazing. Customer Relations Staff Reynaldo and Neiva ate on top of all complaints, they are quick to resolve your issues if you have any. Yurina works hard to make your accommodations comfortable. The bartenders are always fun to joke with. The waitresses and waiters in the buffet Restuarant are always kind and courteous! The pool bar and pool area are always clean and comfortable. The lobby bar is open 24 hours [... read more], always clean and a great place to meet new people. The rooms are comfortable and the maids always keep your room clean and comfortable. The air conditioners are new and work well. The a la carte restuarants that you book through the customer Relations Office have good tasting food and the service is good. The menu is changing and I asked that they post the menus for the travel agencies and airlines so you can book your complimentary a la cartes through the websites while booking your flight. The entertainment staff are always engaging you in fun. Darts, Baseball, Spanish Lessons, Salsa Lessons, Aqua Fit, Beach Party, Ring Toss, Rum and Wine tasting, and a show every night at the Cabaret and much more... We had a great time and I always return for more. There are many excursions you can book and enjoy. Rent a scooter, take a ride on horse and buggy as well as take the Santa Lucia train throughout Sant a Lucia to view the area. If you want to experience a Cuba Church ask to be taken to the Church in Las Ochentas. They is also the disco for the nightlife. I hope everyone has a great vacation as I do every time I return.

Hotel Caracol: Great resort

Rooms are great. Food very goods ( strange for Cuba ). Grounds very good. I have stayed in many resorts in Cuba. By far this is the best I have been to. The only negative would be the coffee was not top notch. I do expect this at a Cubain resort

Gran Club Santa Lucia: Home away from Home

Love going to the ROC..just returned from my 5th visit and planning on returning in the fall.The staff as always make you feel welcome and remember you with big hugs.The grounds are kept clean and the food is good..always something to choose from.Beach is clean and lots of loungers.Many many repeat guests come here...can't wait to return :)

Brisas Santa Lucia: Amazing Everything

Clean, friendly and honestly one of the best vacations I’ve ever had at Brisas! Entertainment staff was so energetic and got everyone involved, my second trip to this resort and once again I am blown away!

Gran Club Santa Lucia: Great intimate resort

This is my third time to Cuba and clearly the third time's the charm. This is a small-medium resort, very well kept with a large, modern and beautiful junior suite, good food, beautiful beach and incredible staff. One word of warning, though. The water has many crabs and hard, spiky sea urchins hiding in the sea grass. I would bring water shoes if you don't want to be pierced or have your toes pinched. Big shout-out to Reynaldo, the resort's customer service rep who went above and beyond fo [... read more]r us. If you decide to choose this resort, he is partial to small gifts of Werther's candies, Nutella and chocolate of any kind. :)

Gran Club Santa Lucia: Great resort!

Really enjoyed the stay at ROC Santa Lucia. The staff were great, especially Pluto. The pool bar was a mainstay for the people I was there with for the week. Beautiful beach for morning walks or relaxing on the beach. Food was good. The hotel is actually better than the 4 star hotel next door. If you have a family, this resort would be great for them and is really cheap for what you receive.

Club Amigo Mayanabo: Perfect resort all was really good

Grounds were kept really clean,buffet was amazing, rooms were really comfortable and clean ,,Beach was fantastic,,staff smilling all the time and animation was soso,,but overall fantastic will go back for sure,,

Gran Club Santa Lucia: Nice Place!

This was our 8th visit to Cuba, first time to this part of the Island. We have been to Cayo Largo, Cayo Coco, Varadero (5 times) and now here. It is a small resort which isn't a bad thing. We stayed in a junior suite and this was one of the better rooms we have stayed at in Cuba. The grounds were nicely done and kept in pretty good condition. The beach was large and great for our boys to play. The ocean on the other hand wasn't the greatest for us, had lots of sea weed growing in it and vi [... read more]sible crabs in it, to the point where we were afraid to let our boys in . The pool was great! probably the cleanest pool I have seen in Cuba. The reason why i love Cuba so much is the people and here again we met some very friendly people who went above and beyond to make our vacation great! We had another very nice family trip! We love Cuba and can't wait to continue visiting other parts of the Island. We will be back here again!

Brisas Santa Lucia: Great vacation!

What's best about Brisas? It's the atmosphere. Besides being accommodated to my liking (requested a room close to punto nautico) I enjoyed decent food, clean room and much more. I've been coming to Santa Lucia for years but I found Brisas to be the best. I'll be there in no time. Thanks to all employees at Brisas and see you soon Bobby

Brisas Santa Lucia: brisas santa lucia

j ai bien aimer l accueil les employer son très diplomate mais pour le prix ca vaux la peine très belle embiellant MA chambre étais bien sauf que c étais a cote de la crème glacé et les enfant étais de bonheur la donc il me réveillais mais pour le reste merci ,merci et encordé merci j ai eu un beau séjours

Gran Club Santa Lucia: Great Resort!

We had a wonderful, relaxing time. There is an older crowd at the Roc which we fit into just fine. The beach is beautiful, the food was really, really good. Rooms are clean and the people are kind and work hard. What is not to love?

Brisas Santa Lucia: Absolutely the best!!

This was my 3rd time at Brisas. As always great time. Awesome staff, Giovani, Sulie, Rolly, etc. Rooms kept spotless, never missed anything. Already counting down the days to my next return.. nos vemos el año que viene mis amigos ❤

Brisas Santa Lucia: Very disappointing resort!

The hotel is very run down and outdated. They have updated a quarter of their rooms and water system however the rest of the rooms are old and outdated. We spent the week with no HOT water at all. The hotel is aware of the issue and when we spoke to the manager they offer you bottles of water and a bottle of wine to compensate for the inconvenience. Food was below standards. Snack bar ran out of French fries and hot dogs for several of the days we were there. The ala carte restaurants served pre [... read more]tty much the same food at both we attended. Service in the restaurants was not good. Some days was none existent. We tried to change our room for 3 days straight and was told the hotel was over booked each and everyday. I would never recommend this hotel to anyone!