Memories Cayo Largo: Disappointing resort

Just got back from 2 weeks. Oceanview room was great. Lots of water and pressure. Resort ran out of wine and beer more than half of stay. No vegetables. Butter for four days. A lot of variety of food was missing. Pool was filthy and dangerous with broken and missing side panels covering overflow. Not much beach because of high tide. Thank goodness weather was perfect and staff was as well. a train ride to nicer beach was rough. Strongly recommend to take a taxi

Starfish Cayo Largo: Good

Room was good,new king size bed,clean a d chamber maid was great. Worse part of trip was no beer,red and white wine Last 2 full days of our vacation. Not all guest drink rum drinks. So we paid to take taxi to marina to get purchase wine and beer. Understand shortages, but blue diamond plus Sunwing need to really try to prevent this to occur. Food was sparse. Overall we love Starfish Resort, cayo largo and will return.

Memories Cayo Largo: Cayo Largo 2023

The hotel is a bit dated, but it is clean and small enough to be able to access the beach or pool which ever you choose. We had 3 days on the beach which is the best part of this resort, the ocean was clear blue and warm enough to just walk in a float around for hours. The selection of food was lacking but we didn't go hungry and the service was excellent both at the restaurants and bars. We have been to this resort many times over the years mainly because of the staff, the resort size and  [... read more]how easy it is to get to the resort not to mention the price. We will return.

Memories Cayo Largo: Wonderful week!

We have found a new spot to love in Cuba! Our last visit to Cayo Largo was 2018 and so much has changed in Cuba since we were curious how it would be now. This was our first time to the Memories and we were very satisfied. The hotel overall was very nice. Our room was in block one, overlooking the pool and close to everything. It was clean, no musty smell and super comfy bed. It was next to the theater and there was music, etc most nights till 11, so if you want early nights I would ask for a  [... read more]quiet area. The grounds were well kept and it was easy to get around. The restaurants a good and tasty variety,our favorite was the Ranchon on the beach. The bars were well stocked. One area that does need work is the pool, especially the grates on the overflow. If you were not paying attention they could be dangerous. We enjoyed the possibility of going for the day to Playa Sirena and the lunch buffet and service was excellent. The main reason for us returning to Cuba is the people and Memories did not disappoint. Every member of the staff was welcoming and kind.We had a marvelous week and will definitely return. Thanks again to Jenn Black for taking g care of the booking once again.😊👍

Starfish Cayo Largo: VERY DISAPPOINTING!!

This hotel was recommended to us. Unfortunately it didn’t live up to our expectations. This was my husband and my first trip since 2018 and we brought our daughter for her birthday. We requested ocean view rooms which we got but upon entry to the room was awful. The air conditioning wasn’t on, no bottled water, no toilet paper and no shower curtain, dirty floors and balcony doors wouldn’t close properly. We immediately went to the front desk , spoke to our butler Elisa and Daniel the gener [... read more]al manager. They were very helpful and changed our rooms which was a great improvement. The food was very repetitive and not plentiful. The 24 hour snack bar had no snacks. On a good day you might get a burger or ham sandwich. The salt water pool was very large but full of algae. The tiles on the ground around the pool so chipped and not level. There were no lights at night outside your hotel room door. The store on the property very low inventory but mostly rum. Couldn’t even buy sunglasses. The nightly entertainment was pretty much non existent. However Lazarita was very lovely. They seemed to be very skimpy handing out water bottles at the bars. There is a turtle sanctuary in town which is cool and also they brought baby turtles to our beach. We got to do a turtle release in the ocean. The hotel needs a lot of work and repair. The ocean was beautiful but the beach very small, lots of rocks and stairs very unsafe. My husband was upset they ran out of Cristal beer. The only thing he drinks. My daughter and I did discover Spanish Coffee which we loved! For the first time in my life ever travelling anywhere including other parts of Cuba had I ever gotten eaten alive by sand fleas. So so bad!

Villa Marina: Excellence in progress

This little resort adjacent to the Marina and village offers a home quality stay. Indeed improvements to restaurant menus, entertainment options, taxi services all need to keep getting better, to ensure patrons have island mobility. Having the a la carte options to book at other hotels or the adjacent tavern is spectacular. Also to ensure that there are some "safe" water sports offered and supervised...respectful of marine wildlife. There is no reason that patrons should feel limited. Scooter [... read more]s should be hubbed and available for rent at this area too. Music needs to be played during the day. An additional outdoor coffee/bar/ snack area should be available until midnight. Games, billiards, etc. need to be more available, especially if children were present.

Villa Caprice: Welcoming resort

My days at Villa Caprice gave me the feelings of tranquility. View from balcony breathtaking specially at sunrise. General Manager and staff were remarkable. Beautiful Island, turquoise sea and I could stay forever. Thank you.

Memories Cayo Largo: Amazing resort!

The resort was amazing ...great staff and room was very nice an clean everyday...the food was good an fresh everyday an different items to choose from on the buffet...the setting of the dining was very relaxing an atmosphere was great...

Villa Lindamar: Amazing Resort

Ok this is a small but large resort. The staff is the best. They look after you whatever you needed. The grounds are manicured and the public areas e.g.: washroom so clean. The rooms are so well taken care of you have nothing to worry about. The staff in the dining room and the cooks do the best can even when they run out of food. e.g. chicken, beef. Outside could use ceiling fans, the bartender was dripping in sweat. I did talk to their so call management and wasn't impressed. The lunch bar ( [... read more]Rancho) what a view. If the ocean is too rough, there is outdoor shower to cool off. So, I have been there twice and more than likely will go again. If you go do not tip with our Loonie and tunnies bring down American paper one-dollar bills, their bank can't deal with them. So go to this resort and have a great time.

Starfish Cayo Largo: amazing resort Starfish coyolargo

we have wonderful time for our vacation and will come again .Weather was good sunshine water was rugh bu we went to Playa Sirena beach. covid was not problem nobody talking about it neither wearing musk like we in Torontoroom was very clean and changing linen every day in our resort food was some days good some not , but was O kay

Starfish Cayo Largo: Worst trip to Cuba in 30 years

Resort The resort is small, so walking from one place to another is easy. Our room was tiny, as in there was just enough space for a queen size bed and two small night tables. The staff were very accommodating however. Food We never go to Cuba expecting great food. That is simply just not part of the experience. However, on this visit the food was God awful and for the most part inedible. We were warned before hand that there were food shortages on the island, but we did not believe it was a [... read more]s bad as we were told. It was worse. For the first few days we simply ordered hamburgers (not so sure of the composition) from one of the snack bars. After three days we were told that they had run out of these, leaving us with nothing more than grilled cheese sandwiches. There was only one meal at the sole a la carte restaurant available during our stay. Pool When we arrived, the pool looked like a swamp. There was algae on the walls and the floor of the pool. On our third day the pool was closed due to bacteria. The next day the pool was shocked with what smelled like chlorine. That smell was pervasive for remainder of our trip. Since we wanted to keep our skin, we did not go in. Not having the use of the pool at a resort on a vacation is unforgiveable and a fundamental breach of contract with the vacation provider. Beach The beach was shorter than expected and the shore had more of a slope than we were used to. Some days had an accumulation of seaweed that was not cleared away. All of this is to say that Sunwing should be ashamed of itself for marketing a vacation package that they could not deliver upon. We love Cuba and have lost count of the number of times we have gone there for our vacations. We will certainly think twice about this in the future.

Memories Cayo Largo: Beautiful!

Amazing vacation. Staff went out of their way to make it special and it was. Only downside were the mosquitoes. They did spray several times. Can't escape nature. Just general info: you pay for everything with credit card but wifi not always reliable. Cuban currency not wanted. Not even at the airport.

Starfish Cayo Largo: Not for everyone

Returned from the Starfish on May 13th 2023. This resort is not for everyone. This was our second visit and we went because the weather at home was not great and the price was right (650 cad per person). PROS. the weather was great..nice pool. Quiet because there is only about 20% capacity. Playa Sirena is still amazing. CONS The beach at the hotel is minimal having eroded away and this time there was lots of seaweed. The hotel (and I assume the island) is suffering from shortages of ev [... read more]erything so the food was not good (we don't expect a lot in cuba for 650.. but it was Not good). They run out of wine and liquor. The staff did not seem nearly as friendly as they did on our last trip in January. We were ready to come after about 5 days. It is a unique environment and if you are prepared for a Gilligans Island experience..Go for it.

Villa Lindamar: Tranquil Resort

This resort was quite lovely. Very clean, well taken care of, staff are fantastic…. Nothing is too much trouble. Hated the mosquitos. They were the only thing I did not care for. ………………………………………………………….

Villa Lindamar: Nice quiet resort

The hotel was quiet less than half full may have been because near end of season staff friendly rooms cosy bit dated entertainment staff not pushy bartenders great not lot of beach in front of resort but down less than 10 minutes nice it rained 3rd day there and mosquitoes were bad after that at night seemed to have good selection of food and condiments daughter went to varedaro and had shortages.. ran out of beer for one day

Villa Lindamar: Nice quiet resort

The hotel was quiet less than half full may have been because near end of season staff friendly rooms cosy bit dated entertainment staff not pushy bartenders great not lot of beach in front of resort but down less than 10 minutes nice it rained 3rd day there and mosquitoes were bad after that at night seemed to have good selection of food and condiments daughter went to varedaro and had shortages.. ran out of beer for one day

Starfish Cayo Largo: Wonderful Resort with exceptional employees

Second time at this wonderful resort. Still a very special place with the greatest and proud workers I've ever met and makes me ashamed by what we as privileged Canadians take for granted, especially after our government workers strike and settlement. Greed is a word that these special workers know nothing about. Very hard workers at all levels trying their best at all times to do whatever they can to make your vacation work for you. Tips are greatly appreciated but are not demanded as at many o [... read more]ther resorts. Had a real blast with renting an ATV for 2 days. Think of travelling on the same island as past pirates and explorers and how fortunate in this day and age doing it on an ATV. A very special thanks to Monica for arranging the rental, with Maykel and Juan Carlos helping out and taking care of all our needs. Also thank Harold, our young butler (a nice extra) for his help and knowledge making thing easy during our stay. Thanks to Reynaldo at the buffet for taking care of our needs when dining. Never can claim starvation at this resort as there was a wide variety of food at all sittings although if you want steaks you might as well stay home. Remember that for the price and benefits, this resort can even surpass 5 star resorts in other countries for what it has to offer. We go especially for the people, beaches and weather and these can't all be met by most resorts. Thanks to Roger and his crew for arranging the special dinner for return clients. Much appreciated. Also a thank you to the Lobby Bar servers for their prompt and friendly service. We thoroughly enjoyed the entertainment of enthusiastic dancers, band and singers and with Larisa as MC under difficult circumstances. Thanks to Larisa for leading the children's entertainment segment and how she communicates and gets the children involved. Can only imagine the dynamics involved once their theatre area is completed. At home, still enjoy watching and listening to the music and dance routines we recorded. One note on security. I lost my key and had it replaced at the lobby without difficulty. The next day upon entering our room, the key was on the desk by the TV. Olivia (our maid) had found it between the double beds in our room. She could have easily kept it and taken whatever she wanted but showed how honest these workers do their job something other resorts have a hard time dealing with. A special thanks to the hard working gardeners doing their job in the heat, etc. beautifying the landscape of the resort always greeting with a smile and an "hola" and willing to share their tips and knowledge. Also met an Italian couple at the beach and without knowing each others languages, maintained a conversation for more than half an hour with similar work experiences, etc. A big thanks to Cornelio and Rene for their help in baggage handling and Cornelio's fishing prowess. A plus on their driving skills around the resort. Lastly, a special thanks for Alfredo and the Starfish lobby crew including the lobby bar servers for their diligence and professionalism in making our stay special and memorable. Would recommend this resort to anyone willing to learn the people, culture and enjoy the ambiance of the resort. Don't be shy and use whatever means to communicate with the employees as well as with clients. You'll find a thrilling and memorable vacation as never before. Will no doubt return as this resort and its employees have become a part of our family and wish all of them the best.

Sanctuary Cayo Largo: Top Shelf!

This resort is totally about service. The cabins are large and well appointed. The food has variety but being Cuba it is limited, yet done to 5star stds. The draw back is no brach access directly at the resort....the walkways were ravaged in the hurricane and still bring worked on, but they have no issues getting you rides to and from the neighboring beaches so all is good. The pool is well maintained and being smaller a nice warm pool. The entertainment is quality and during the day the ent [... read more]ertainment staff keep it low key and endure all there have a chance to be involved. At present it's parent resort Grand Memories is undergoing repatriation( repair) so if you desire other amenities your given rides to Memories or Starfish resorts. All in all the customer is king or queen. Worth every dam cent!

Memories Cayo Largo: Such a pleasant vacation

Basic, but nice resort, stunning beaches. The beach at the resort does not have enough umbrellas though. Friendly nice people and amazing staff, especially Yordan -the snack bar chef, Marcus from the animators, Ivo - the beach bar, Ivan and Dunya from the snack bar. No complaints from the food at all.

Memories Cayo Largo: There are people who love or hate Cuba

This is our 10th time to Cuba. We've been to Cayo Coco and Varadero but first time in Cayo Largo. If you love nature, please go. You will not regret it. Take the catamaran sunset tour, turtle sanctuary, and go open minded. In Cuba, there is hardly processed food so don't expect cereals for breakfast, or Nutella or catchup etc. The food is simple but very tasty. You will not lose weight. I could never get my calculations straight that you can go for $1,000 to Cuba for a week, more than half is a  [... read more]airplain ticket and taxes, and there is so little left for Cubans to feed us all week, clean after us and all that with the smile. We've traveled the world but Cuba is the most convenience and the most relaxing place to go (if you live in Canada). To rent a cottage in Canada would cost me more, never mind traffic problems to get to any cottage country place. So stressful. Cuba is my go to place to get my vitamin D, relax, and physically and mentally recover for busy Toronto life. We loved Cayo Largo. There is even beach for nudists (if you practice). Room was very clean with bottle of 1.5 L water every day, two rolls of toilet paper, shampoo, shower gell, soap, ground area clean, swimming pool with salt water (loved it), food was amazing (they have every day roast pork, chicken, fish, burgers, sweet potatos, carrots, beets salad, eggs, guava, mango, watermelon with seeds (yes with seeds, all natural)... Please don't ask for strawberries, cranberry juice, blueberries etc. And take the bumpy ride to Paradise and Sirena beach. At Sirena they serve free food and drinks like wine and beer. Yes, sometimes people who live on an island would run out of things, so please don't be mad if one day they don't have red wine but they offer you champaign or rose instead. Who cares? Do you really drink that much at home every day anyways? Do you get mad at your friends if they don't have your favourite drink when you visit them? No. BYOB if you cannot live for a week without it. Love you all! Great to see you are considering Cuba. :)