Nacional de Cuba: Disgusting room

As soon as you walked into the room, you experienced a immediate stench in the room because there's no air circulating. The bathroom was dirty and old. Very dark depressing room. I was given a single twin bed, not even a double when I requested a king bed. I wouldn't recommend this hotel to anyone especially with the price I paid and for what I received. Breakfast was included but incredibly basic. Bread, fruits, pastries, cheese & omlette/fried egg grill. No bacon. The hotel is going th [... read more]rough renovation which meant the swimming pools weren't available and the back was a construction site.

Hotel Atlantico: a nice place to stay

especially the Playas del Este beach is very nice and just behind the hotel but what i have learned from frequent travelers to this place is that hey did not use the COVID timeout to improve that place which came down for some people as moisture in the wall, very worn out bathroom-tabs . Also the once free bus shuttle to Havana from the Hotel does not exist anymore.You can use a comfortable bus runnning almost hourly from 10 to 5pm all day as often as you want for 5 CAD or the local A45 to the v [... read more]ia Blanca (or walk up there in 30 minutes) and from there the A40 for 2 CUP each. They run from 5AM to 1AM but are always packed full with peoples. The Covid related loss of tourism and income shows a lot all over Havana from falling apart ( not maintained) buildings over higher prices for Cigars to Duty free stuff at the Varadero Airport. They are in desperate need for devises and the tourist is the only cow that they can milk. What remains is the friendliness and cheerfulness of the Cubans.which makes up for some of the shortcomings. .

Marazul Hotel: The Havana and ocean hotel

The feature I liked was the proximity to Old Havana and a free shuttle twice a week. Hotel is clean and friendly. Spacious patio with lots of seating. Large bright dining room. Great views and close to the beach with many lounge chairs. Rooms adequate and have big windows out to the ocean and breeze. Food delicious and plentiful. If there are blackouts( to save on limited electricity ) the elevators don't work for a two hour period. Free internet. Not a 5 star but an excellent two star hotel!

Hotel Atlantico: Looks great, but it ends there.

This hotel looks good for what you paid. Nicely placed on the beach. The staff were friendly ,but not knowledgable in the reception.the food was awful . The room maids used the towels to wipe the sinks and parts of the toilet . The reception played favourites. And overcharged me for wifi. When I complained I was given 10 hrs. Free not to tell the manager. Often no plates. But... This I expect in Cuba.

Hotel Atlantico: Looks great, but it ends there.this

This hotel looks good for what you paid. Nicely placed on the beach. The staff were friendly ,but not knowledgable in the reception.the food was awful . The room maids used the towels to wipe the sinks and parts of the toilet . The reception played favourites. And overcharged me for wifi. When I complained I was given 10 hrs. Free not to tell the manager. Often no plates. But... This I expect in Cuba.

Hotel Atlantico: Okay for one time stayt

Hotel is old but room is clean, AC and Hair dryer worked really well. Shower had very low water pressure and cold, also fridge did not work. Evening entertainment boring, just 1 person singing Spanish songs some nights and some nights just watching dancing on the TV. Noting going on in the daytime. Pool is ok and close to beach. Half an hour bus ride to Havana, bus only accept US dollars or EU currency $10.00 per person. Bus service is very bad, no schedule, it runs every 45 mins to 1.5 hours. N [... read more]oting in the area except a 20 mins walk to another hotel, where there are some souvenir stand outside in the street and some food stand. Some staff are nice, some not. Same food everyday for breakfast, lunch and dinner with not a lot of variety. Boil plantain, Eddoes, Sweet potato, rice 4 different ways, boil pork, boil chicken, 4 types of fruits, cakes, rice salad, beans salad, not forgetting all the flies that are helping themselves to all the food. I can put up with everything, not that picky, but the flies, I refuse to deal with. No napkins, no milk for coffee, only beers and rum and wine, no fancy girly drink. Sometimes they run out of soda and glasses. The cut used water bottles and use the bottom part as glasses. They say 24 hour snack bar, but that's not true. I am not complaining but just trying to be honest. I was there early September 2022. I would recommend the hotel only for the proximity to Havana, but spend you day and buy food outside.

Iberostar Grand Packard: Perfect Getaway

Our three night stay was made perfect by the wonderful staff and superb accommodations. The hotel location made sightseeing and absorbing the local culture and history a delightful experience. We would recommend this location to anyone.

Blau Arenal Habana Beach: Good resort

The grounds very good the plants and flowers was amusing and the ground itself was very clean. The food and drinks was good but the swimming pool water wasn’t clean since I arrived in that hotel until I left the water wasn’t changed.Over all was good.

Marazul Hotel: Worst hotel

Our flight delayed on 29th July 2022 because of sunwing problem, neither Sunwing nor hotel accommodate us. On top of that it's worst customer service on front desk, even food and hotel conditions very poor quality and services. I don't recommend this kind of services from both sunwing and HOTEL it's height of unhuman and nonsense.

Hotel Atlantico: Cuba continues to struggle.

My review of Hotel Atlantico is measured by it's condition over the last decade to it's present condition post covid. When our bus pulled up to the gates of Atlantico we were greeted by a new sign Grand Caribe. This indicates that the present regime has sold a percentage to the hotel chain and released some of it's autonomy over the running of the establishment. Over the coming days I witnessed some minor changes in lobby and dining room furniture. Little else has been changed structurally. [... read more] The new administration's greatest impact has been to a much more welcoming staff. Almost every employee regardless of position were helpful and accommodating. There were however a few of the old guard that will never learn but they were severely outnumbered by the positive mass. The hotel is strategically located 24 kilometers from Havana and 4 kilometers from Gaunabo sitting on a very nice patch of beach. The government may have cut out it's pesticide program. The mosquitoes were relentless and nasty. The dining room was well organized and actually had several condiments. The menu has been shortened but that is offset by a more caring kitchen staff and it shows itself with edible food this time around. This hotel could have rusted into the sea but now it is a facility well worth its price.

Hotel Atlantico: Typical Cuban 3 star hotel.

The serving staff was very friendly and attentive. Reception has no idea what's happening out of the hotel. Busing ànd activities,even getting a bottle of water from the hotel store, was not known. Messaging and info., Is poor

Hotel Atlantico: Good vacation overall

Good and friendly staff, the advertise for the rooms is not exactly the same as what we get, they advertise really nice rooms but when we get there, the rooms are really old and really not the same as the pictures that they show but they are clean, really not enough variety on the buffet, same thing every day, nothing spicy, no hot sauce and fade. Nice bar at night with music and entertainment but even on weekends they close all that way too early at 11pm! I recommend the massages, I had 4 durin [... read more]g the week, really relaxing and not expensive and really professional! But overall if they make a few changes it would be a nice place to go!

Hotel Atlantico: Disappointing resort

The room was clean, no mini bar, no coffee maker, only one shampoo and two soaps. No elevator to 2nd floor or 3rd. Gym was not usable. Beach was dirty and shared with ppl from outside the hotel. Food options were limited and food quality below the average. Where something was done on the food table they would leave it empty or would take them ages to fill it up. Bar was so restricted to only one type beer. Don't expect cocktails, except rum and liquor drinks with ice. Only good part was coffee. [... read more] I paid $1650 from Vancouver to here and from Toronto my friend came here for less than $1000.

Marazul Hotel: Nice beach - the rest is not worth it.

Restaurant, bar and security staff are very pleasant, very helpful; cannot say the same about the reception staff, where some of them are very nice, helpful, while others are not. Food quality is very poor; same food every day - no variety - however, the kitchen staff are trying to do their best, with the available ingredients. There were days where in the morning there was no butter, no cheese and no ham. Very poor bread quality; could not eat it - had to be toasted. Rooms are clean, an [... read more]d staff are pleasant and helpful. However, TV reception is very poor. Despite requesting for a technician to fix it, this did not happen, for the whole length of my stay. The pool area, for my taste, is quite noisy. This is also the area where the nightly entertainment takes place; the high music volume would certainly be a major inconvenience for the those whose rooms are facing this area, for people who would like to rest. As this is not the first time I stayed in this hotel, regretfully I must say that food quality went down, despite price going up dramatically. (For one week stay I paid the same price I paid for a two week vacation, just about less than two months before.) I am disappointed. The hotel is located about 25 minutes (by taxi) to Havana. Beware of cab drivers. You can run into real scammers. They can charge anywhere from 1000 to 2500 Cuban Pesos each way. You are better off to get a shuttle bus (across the street), which would charge you $10 US per person (must pay with a non-US credit card), for a return trip to Havana. The hotel reception should be able to provide the schedule.

Hotel Atlantico: Horrible!

Un mot: horrible! On ne comprends même pas pourquoi les voyagistes vendent cet hôtel la direction et la sécurité traitent les locaux et les étrangers de manière épouvantable. Cet endroit est non digne ni représentatif de l'hospitalité Cubaine. Nous avons voyagé en famille et nous ne recommandons pas cet hôtel. À éviter à tout prix! Nous sommes restés dans d'autres 3* à Cuba et ailleurs dans le monde et l'Atlantico ne mérite pas même une étoile pour son service à la cl [... read more]ientèle, l'atmosphère et évidemment en considérant que Cuba n'est pas une destination culinaire.... Y'a quand même des limites à être aussi mal reçu. Nous nous assurerons de commenter davantage sur notre blog voyage. HORRIBLE!

Hotel Atlantico: The resort on my taste !

Fully satisfied of this resort on all lines: Beach, Pools, Services, Food and Rooms ! Special thanks for front desk ladies and chambermaid, also for Roberto (chief of restaurant/bar staff), Amauri and the lady from Oriente (at the bar next to the restaurant ) ! Security staff were very active giving us peace of mind ! I'll come back ASAP !

NH Capri: Amazing location and staff.

I just got back from NHCapri hotel in Havana. I really enjoyed my stay, the staff was wonderful they made me feel welcomed. My room was a Standard room ,but still spacious, bed and pillows were comfortable cleaned every day and the view from my window it was very spectacular having in my view the ocean and the famous National hotel of Cuba beautifully lit at night . A copious breakfast was included and at the rooftop restaurant they had delicious lunch and dinner and an amazing 360 view of the  [... read more]city. Also on the roof top they had the swimming pool beautiful views as well just the water was cold for me, but is December what should I want! Only inconvenience that it was not the hotels fault, when I booked the hotel on trip central it was advertised that at the hotel they offer the PCR test needed to come home. Well it wasn't, I had to go to the International clinic, not far from the hotel,but they made us wait more than 4 hours standing outside the building, luckily they were some trees to have some shade. I felt that a day was waisted from my vacation and because I had before hard attack it was not an ideal situation. I will still go back one day.

Marazul Hotel: Brisas del Caribe, Varadero

Everything went well. The staff were attentive and friendly. I'm glad I decided to go. I would definitely go again sometime next year. Thank you for helping me with my trip, especially the information regarding the covid-19 and the documents required.

Hotel Atlantico: Covid test ruins it

Hotel is like most in cuba. Tired and not maintained properly. However rooms are clean and everything worked. ( tv, fridge, shower, lamps etc) Weather in January is this area is 18-26 degrees daily. Wind and rain are not a surprise. Pool water was dirty with bugs and leaves etc.. floating around. Hotel is the only beach front hotel at playa del este. Beach is one of the best beaches I’ve ever seen. And I’ve travelled a lot. Covid related- everyone is wearing mask all the time , indoors and [... read more] outdoors. Due to Covid-19,many places are closed, ( small restaurants little kiosks etc) Covid testing facility is 40km away ( on the other side of Havana) and it will cost you 1000 pesos return trip to go get tested , and another 1000 to pick up results. They don’t mail them, they don’t fax them.testing is only done 9-12 am but picking up is 24/7 ( so they say) You need to pick them up. Out of 3 tests they did for my group, they make mistakes in typing names on 2. Then we waited more for the results to be re-typed . Test is 30usd . -credit card only- visa only. In addition they double charged me which I’m still to call visa about. If cab is split 4 ways, that’s 20usd a person plus 30 for test each. It will also cost you two days at 3 hours each. Because of Covid and small number of tourists there are no taxis readily available. You better book it a day or two before and hope they show up. When you first arrive and are tested at the airport, they give you a a yellow arm band in the hotel. You’re not supposed to go anywhere with yellow band but there’s nobody stopping you if you do. Then you wait 3 full days and on the morning of the 4th day, you get green band. Internet in the hotel doesn’t work longer than 30 seconds, but they won’t know this as in general their English skills are poor and their IT understanding not existent. Food is excellent for cuba ( and I’ve been to 15+ Cuban resorts) They actually had salads ( veggies are rare at these places) and they had chicken, beef or pork in various meals which is also rare. Stuff is trying to help, but with their limited knowledge this often amounts to no help at all. Also, CUC is accepted only in the bank and nowhere else. CAD is only accepted in the bank as well. CUC = 24, USD =24 and CAD 16 pesos. If you ask anyone else you will get 30 up to 38 peso per USD . People desperately look for USD. I routinely exchanged USD for 33-36 pesos without issues in small stores or restaurants. All in all, with waiting 3 days for results, 50USD AND 6 hours wasted to test again, stress of organizing it and anticipation of results ( what if you test false positive?) makes the trip unpleasant . Walking to the east 3 km on the road next to the beach will get you to another hotel. You may walk in ( like I did) only to find out that it’s a Hotel for asymptomatic Covid patients. Of course no guard at the beach .. once you walk in you may be in trouble and not be able to leave.. Personally I like adventure, so I didn’t mind any of this, however anyone who is looking for relaxing vacation.. this ain’t it.

Hotel Atlantico: excellent value

beach gorgeous, staff very pleasant and helpful food tasty, beds excellent, balcony nice pool lovely to look at but too cold - sea warmer bathtub coating peeling off, trouble with door lock - addressed by staff immediately - room switched