“Amazing food and culture, gorgeous beach

My husband and I just spent a week at the Memories Resort in the Bahamas - April 5-12. The trip overall was amazing, we had such a great time. The resort itself is a work in progress, so keep that in mind. Check-in was pretty crazy, though they really did try. It was organized well, yet a lot of the rooms weren't ready. Overbooking or understaffed? Our room was not ready at 3pm. We had to wait until 345. A lot of other people had the same problem. Definitely something they need to work on. Towe [... read more]ls are a big problem here. We didn't change out our towels everyday so it wasn't bad for us. When we did switch them out, we didn't get replacement towels. This was solved by calling down to the front desk. They had them at our door within 15 min. A friend we met on the resort actually had to use toilet paper to dry off!! hahahaha we laughed so hard at this but honestly, this is an issue. This couple had no towels all week. They were using their beach towels to shower and dry off. The room itself was kept well and clean. The fridge was restocked everyday. The bed was very firm. My husband had a hard time sleeping all week. That's just preference and what you're used to. The toilet is a little strange and you have to get used to how to flush it. Push it gently and only half way to get a whole flush. If you push it all the way down, it doesn't flush properly. The food at this resort was amazing. You have to try the Steak house and Japanese/sushi. The food was so delicious and the staff, overall feel and ambiance was great. Try the macaroni as a side at the Steak house! The Selections Buffet was awesome. Everything was excellent. You can't go wrong by choosing this for dinner. They had a Caribbean BBQ night on the beach and that was my favourite. The Prop Bar was another great restaurant. They're open 11-2am and even turn into a dance bar at night. It's a great environment with the best bar-tending staff at the resort. The Italian restaurant was a waste of time. It's exactly what they serve at the buffet. You have to wait an hour to sit, order and get food that isn't even as good as the buffet. My noodles were undercooked and the Alfredo sauce was like water with a touch of Alfredo. I would suggest skipping this restaurant. They should revamp this resto and make it something worth while. Eat Italian at the buffet and make it to your own liking. The pool bar staff were my least favorite. I'm not sure if it's a matter of them being unhappy working at that bar, they're under paid, or it's a personality thing. I mean, day in and day out, working at the pool bar which was literally non-stop all day, I can understand. But, everyday they seemed unhappy. Perhaps management should have some sort of rotation schedule to switch up the bartenders and where they serve. Working at the pool bar everyday has to be tough. It's the liveliest place during the day at the resort; the bar staff should have the personality to match and keep up. The Social Bar was open from 12pm all day/night. The staff were kind, but mostly quiet. Andre was my favorite. Very nice guy with great energy. They actually have real Caesars here with Clamato! That was a great surprise. Free wi-fi that works all over the resort and on the beach. Amazing. Everyone in the entertainment staff was great! Mama B (I think that was her name) was my favorite. They are all so full of energy and make everything 10x more fun! The three guys (I never got their names) were so funny and awesome to be around. They would make great bartenders!!! One had short braided hair, the other was Latin and was an amazing dancer and the last was tall and slim and great at getting a crowd going. Look out for these great staff members. They are the ones I took notice of and saved their names in my phone: Tanille at the steak house - excellent server who dealt with us in a group of 8. She was attentive, outgoing and very friendly. We tipped her 27 bucks. Lavardo at the Prop Shop. Very nice and kind guy. Great server. Perron at Selections Buffet Andre at Social Bar. Awesome guy! Tracy at Italian - even though the food wasn't good, she was a great server. Nathan for breakfast Selections buffet. One of my favorite servers. He's so sweet and kind! Daniel at the Prop Shop - hands down the best bartender on the resort. The other staff could really learn from him. The pool was great. Make sure you get up early and reserve your lounge chair with your towel and personal belongings. One thing I can't stand is how guests will put their towel on a chair in the morning and not show up until 2-3pm. That's a full day of someone else having to sit on the ground because of their selfishness. I wish there were lounge chair police! Even as grown adults, people are incapable of being smart and considerate when putting their items on a chair they don't plan on using. The beach is so beautiful. It reminded us of Cuba. Same as the pool, reserve your chairs early and if you want an umbrella, 5-6am will get you one. Any later than that, the chances are very low. This resort is family-friendly. There were a lot of babies, young children and teens. They had kids activities everyday. Spider man and Ironman showed up on the Saturday. That was so awesome! There is a market directly across from the resort. We went there many times throughout the week. The people who work here are so friendly and were not pushy at all. If you have been to Cuba, you can understand how bad that can actually get. This place, it's comfortable, clean and everyone is so kind. They have a few banks too. RBC, Scotia bank and a few others. Lots of high end and souvenir shops. They even have a Subway, Pizza Hut, Dominos. I've never seen these while travelling (I haven't been to Mexico) so that was neat. One thing I noticed is there were no stray dogs or cats. I've seen them everywhere I've been except here. They are either very good at keeping the population under control or they don't allow them in the tourist area. Overall, I would recommend this resort. Keep an open mind and remember, the good outweighs the bad! Stayed April 2015, travelled as a couple

Awesome Holiday!

It was a very beautiful resort. We have never been to the Bahamas. I would totally recommend going if you haven't. We have been to Mexico numerous times and we have been to Cuba. It is very different. We found it shopping for trinkets evpensive, the beaches not as clean or maintained. Service slow and layed back as in comparison. We found the food very good, the people beautiful inside and out. Rooms decent, as well as atmosphere in the restraunts. I was asked if I would go back...my answer is d [... read more]efinitely! I still think the Mayan Riveria is still my favorite.

Small...but perfect!!!

I prefer smaller sized resorts...so I LOVED IT. The rooms are well appointed and comfortable. You have to try the steakhouse and the sushi. We always had amazing service at the prop club! No complaints

Above and beyond wonderful!!!

Really great resort, rooms clean, well kept grounds, great fitness equipment, food to die for, great great great kids camp!!!! The staff went above and beyond to please my child during super hero week. Just magical!!!

Beautiful resort

The grounds are beautiful, the staff are mostly quite friendly, and the food is pretty good, but there are some glitches that this newer resort needs to work on. My in-laws plunge pool never worked, we didn't always recieve towels in our room, and our group either didn't receive a hair dryer or it was taken at some point during the week, just to name a few small complaints.

Great resort.

My wife were there mar.27 to apr. 3, and had a ball. We are seniors and have been to many other all inclusives and this is our favorite and cannot wait to return. Being a new resort destination from Vancouver , Looking forward to going next year. Don`t know why so many negative comments. Food great . Staff great. They want you to come back. The staff work very hard and long hours which are really inspiring and hope they will be rewarded for their efforts. New owners Memories keep up the improvem [... read more]ents and people will come back. We will next year.

Great holiday!

Very nice resort! Food was great and room was very clean. Missed a balcony or at least be able to open a window. Beach was beautiful! Resort should have more man made shade to get out of sun. The umbrellas are not enough. Bahama nite was fun! Japanese was good and the Steakhouse was excellent! They should take reservations for Steakhouse like the Japanese. The wait is too long, we had to wait over 2 hours for dinner seating. Did not like eating at 9:30 pm. Overall, a nice resort!

Good family resort

This hotel is perfect for families. Beach is very nice and safe for children. Food at the buffet is okay, not a big variety but à la carte restaurants are great. Hotel rooms are nicely decorated and clean. The service at the bars is poor though - very slow and bar staff do not smile much.

Great Resort, Great Food, Great People

Beach, food, staff were all great. Buffet was a pleasant surprise with who E cooked turkey, ham, pork, and salads. Loved the pasta and salad bars. Seafood night with all you can eat lobster was to die for. Ate at the Steak House twice and the Japanese restaurant once. Both were great. Did not try the Italian restaurant. Beautiful view from room which compensated for the small bathroom. Only issue was towels on beach and in room. Need to improve availability.

Outstanding Resort,

The resort was simply beautiful and had very friendly resort staffs as they were able to assist us whenever possible. The hotel room was well cleaned everyday. Me and my sister went parasailing and the view was breathtaking. The only thing that stopped me from giving five stars was the food. It was average and sometimes way too salty or undercooked. However, I thoroughly enjoyed the chefs that cook the food fresh in front of you. Overall, it was an amazing experience and would recommend to anyon [... read more]e travelling as a family.

Memories-Grand Bahamas Earns Its Name

I have now travelled to more than 35 all-inclusive resorts and Memories Grand Bahamas ranks in the top 10. I am not usually a buffet eater due to the usual lack of taste and flavor, but the buffet proved to be more than adequate. While there were only 3 a la carte restaurants, the food, it's flavour, the presentation and the service were beyond my expectations. Even the food in the snack bar (Prop Club) was varied and well-prepared. The rooms are adequate, but not luxurious. The beach was great  [... read more]and the pool adequately spacious and well-maintained. My only criticism was the lack of quality entertainment in the evenings. The Bahamian people were friendly and extremely hospitable. All of the staff were pleasant and accommodating, but a special mention is due to Fredericka (Freddy) at the Prop Club, Timothy (Tiny Tim) and Sonny, both at the H Steak House and Danae at Guest Services for their excellent service. I would recommend this resort, but suggest strongly that the resort improve its evening entertainment. Overall, it truly earns its name-Memories!

Great Resort

The resort is very clean and well kept. The rooms and bathrooms are a little small. The food is great, especially at the steakhouse and the Prop Club. Thursday is seafood day at the buffet so bring your appetite. Friday is Chinese food and it's wonderful. The beach is beautiful but there isn't much shade. They have a few umbrellas, but if you're not there first thing in the morning forget about getting one. The beach is raked every morning. The service is a little slow, but you're on holidays so [... read more] what's the rush. All in all a great resort.

Value for the Money

Right from the beginning we were treated with unbelievable service as a diamond club member. They arranged all of our excursions and were always very friendly. We stopped in both at the beach and hotel diamond club area daily very good service. We had one issue with a reservation and this was taken care of with their apologies which was not asked for. We would recommend this resort to anyone, the diamond club upgrade was well worth the extra money.

Amazing food, service and beach

I am not sure why this resort has negative reviews. The only thing not 5 star was the entertainment. Spotless resort and rooms.the food was the best we had ever had at an all inclusive and the beach was amazing.

Amazing Beach!

Beautiful white sand beach with crystal clear water. We were able to take the Hobie Cat out 5 times during our stay. Lots of wind most days which is perfect for a sail. The beds were extremely comfortable and the bartenders make a wide variety of drinks to be enjoyed by all. Prop Club plays some really great music and there was lots of singing and dancing. We did not travel with children, but we observed the staff interacting with the children, taking them for lunch and spending the day with  [... read more]them and they were excellent. Things that could be improved: Long waits for cutlery and water/tea/coffee to be delivered in the buffet dining area. It is much quicker just to go to the staff station and grab the cutlery yourself. Hot tub was quite cool (same temperature as pool).

Great time!

I had an amazing trip the resort was clean food was all delicious I don't think I ate anything that I did not like. The lines can get a bit long outside at the restaurants but a little observation and planning that can be avoided as well. The golf was fun and course was ok but being from Canada it was nice to just play. If going to the course bring ur own golf balls! I did and thank gosh cause they are 15$ for 3. Although u may find a guy on the course for 6$ a dozen if ur lucky !! Overall we ju [... read more]st had a great time and the guests and staff were all so friemdly. We made several friends while there

Great resort.

Overall great place, need to change the approach of the entertainment crew, quite inappropriate. Great beach, great sand, beautiful ocean for swimming in. Good excursions, safe place, great food, friendly, helpful staff.

Bahamas man!!

this is a very nice Hotel , clean and modern. The food here is so good!! the Steak house and Japenese!! Sushi!! try them all. nice pool, great beach, most friendly people I ve ever stayed with ! We'll be back next year with a group of us.

Farewell to Grand Bahamas!

Modern room but very sm bathroom. i missed not having a balcony, you must upgrade at booking time. Public washrooms on the property were always clean and stocked. Nice to have a coffee/tea shop for a sweet & beverage between meals at The Bean. Buffet food excellent, steak house(line up for seatings) excellent, japanese(food cooked on hibachi in front of table for 8) excellent & Italian mediocre. Interesting bar next door at Imries...Bahamian music. Almost non existent poolside& beach drink servi [... read more]ce, but multiple bars where u wait to be served. Table service in buffet was mediocre. Beach was tightly packed with uncomfortable lounge chairs...no privacy! Diamond club got reserved area with lounging beds and lounge chairs...but still tightly packed. Temp 70-75F and sunny...perfect in sun but cool in shade at times. Short ride to airport, sm airport with limited services when flight was 3 hrs late! Parasailing in front of hotel $. Day & nightly entertainment was poor and disappointing. Resort lacks the feel of traditional Carribean...would like more Bahamian music! Wedding setup was nice but not private at all! Dangerous step in lobby between 2 marble floors causing falls and injuries. Children had separate play area but water slide closed. Lots of loungers around pools, no problem getting one.The staff were superficially friendly but didn't go at all beyond that...not like in Cuba! We never got the feel that they wanted us back. Only at the time-share booth! Beware of those friendly faces. Rented a care and toured the island for a day...$168 for van for 6. Parasailed in front of resort. No guided tours$$$$. Cold, cold water in swimming pools. Neat grounds. Not too far to walk to everything around the grounds. Walked the beautiful beach.

Just okay

The scenery was beautiful. The hospitality lacked, sort if felt like we were an inconvenience to the staff. Not the all inclusive; extra water, pop or other beverages are impossible... Unless you pay for it. Pools are not heated or warmed. A LA carte restaurants were great! Good service, great food. Buffet was OK.