Secrets Aura Cozumel: Relaxing resort

Love the no reservation needed for the restaurants. Love the no wrist band policy. Excellent food and drinks. Awesome customer service by the wait staff. Would definitely return to this resort. Friendly servers that remember your likes without prompting Loved watching the sunsets on the Sky Bar. Very quiet and relaxing resort.

Occidental Cozumel: Ok resort

Beach is washed out Nightly Entertainment is severely lacking Room had two twin beds instead of one queen as requested for sylvain and katharine No safe or fridge in room, room service offered in lieu of Dive shop was amazing Pool table only accessible during bar opening hours, teens need to be gone before 9:30pm for pool A la cartes were good, although we all felt very full / slightly ill after the mexican restaurant Buffet is small / runs out of foods quickly I would return to Iberos [... read more]tar way before going back to the Occidental.

The Westin Cozumel: Exactly what we had in mind!

This is a beautiful modern high rise hotel with amazing service. It is a quiet hotel suitable for seniors, although there were young families as well. No loud music or partiers here so you can relax! The three restaurants had excellent food. We enjoyed both the main pool and the one on the roof top which is adults only. There were umbrellas on the beach but it was quite windy so they were removed part of the time. We suggest some permanent structures be built for shade. You can snorkel ju [... read more]st a few feet from the shore and see many different fish. However, if you like to take long walks on the beach Cozumel may not be the place for you as it is very rocky. There is a small sandy area in front of this hotel where you can enter the water. We would come back again and recommend to our friends!

Iberostar Waves Cozumel: Great Resort

Lovely location, clean well cared for grounds and buildings. Super pleasant and accommodating staff. Great entertainment team with always something going on, but not pushy to get you to join if not interested. Loved that you can see the beach/water from pool area and good location of amenities like bathrooms and water/ice stations

Sunscape Sabor Cozumel: Disappointing Resort

Sunscape Cozumel is a 3 star resort and not a 4 star as advertised. There was one pool and 2 options for meals. There was a very limited number of dishes at the buffet. We had a number of issues with our room including a balcony door that did not lock and a door that that did not seal shut. The entry mecanism was quite tempermental. There was a lack of towels in the room. We had to repeatedly ask for hand towels and facecloths. We had to repeatedly ask for soap at the bathroom sink. There was bo [... read more]dy lotion but no soap, which meant the need to go into the shower to get bodywash every time we needed to wash our hands.

Iberostar Waves Cozumel: Great resort

Stayed for a week in March. The resort had beautiful grounds with a variety of wildlife roaming around. The food was really good, we preferred the buffets over the a la cartes. The rooms were basic but had nice, updated bathrooms. All the rooms had a terrace or balcony. You actually enter the room through the balcony/terrace door, there is no other door. You have to get up early if you want a chair in the shade, the resort definitely could use more shaded areas (as with most resorts). There are [... read more] however cruise ship people that come on a day pass so you definitely need to find a chair before they come onto the resort otherwise it’s slim pickings. Very friendly staff. Overall a great stay!

Sunscape Sabor Cozumel: Very disappointed

In 50 years of travel, this was the worst experience to date. We arrived late at night and after a lengthy check in we're left to find our room in the dark by ourselves. The room was dark, smelly, small, dirty and in poor repair with an ac unit that sounded like a 727 landing in the room. I pulled back the bed cover to reveal dead insects and skin debris off someone's nasty feet. We requested a room change and were offered for just $500. USD an upgrade to include use of 3 resorts along with a [... read more] high pitched sale to join the Unlimitied Vacation Club. We declined and were given a new room that was acceptable. There are 2 restaurants, Italian and Asian with limited choices in each. I was unwell and missed a day of my stay as I was in bed. This was a first for me to get sick while traveling but the food is that bad. You have to save a chairs on the beach by 6-7 am and this does not ensure they will not be occupied when you arrive foe your time on the beach. We had people just take over our chairs and towels and refuse to return them to us. The only positive was the staff, they work hard to really try to please and are working with limited resources . Do yourself a favor and don't pick this resort. I read the bad reviews and thought how bad can it be? Well it was bad!

Sunscape Sabor Cozumel: Worst resort I have ever stayed at. Run even if the price is cheap. This place is a 1 or 2 star at best.

Rooms rundown. TVs not working in the entire resort all week. Hot water slow to come out. Food not good no taste overcooked few choices. Only 2 resturants lineups at peak dining hours. The Secrets and Dream hotel guests could come over and use our one pool take our chairs and eat in the 2 small restaurants and we could not use their amenities. Staff wanted us to move to Dreams for 300 US dollars and kept asking us daily to sign up for preferred membership. From what we saw it didn't really look  [... read more]much better at the Dreams and Secret hotels. Our pool was family friendly and the beach was nice. Only one bar and alcohol was watered down not tastey . When you are on holidays you hope for good food and drinks not at this resort. I am not a picky person. If you don't mind overcooked greasy food not Mexican then this is the place. If you wanted a beach chair you had to get up at 7am to put your towels down. One morning our towel and chairs were taken while we were at breakfast. Every man for himself. I would not go to this resort even if it was offered for free. I have travelled to many all inclusive resorts and this was the worst. Nothing to do in the evening only one show all week.

Coral Princess Hotel and Dive Resort: Good price, Nice area

Hotel: 4 out of 5 star Pros: Nice hotel in the north hotel zone. Clean area inside and outside. Pool/Ocean area we had no problems getting a lounge chair or getting a drink. Due to it not being all inclusive you wont deal with the drunk buffoons. Ocean was a good place to snorkel with plenty of fish/sealife in the area Cons: A bit far from town, 1.5 miles/2.4 km so 15-20 min walk or 100 peso cab ride. They do not have a complimentary shuttle bus or city buses in that area. We just rented sc [... read more]ooters for the week which cost about double what the taxi rides would have cost. The pool was on the cold side 23c/75F which was very noticeable compared to the ocean temperature. They don't have a beach, you climb out via a ladder and the ocean is about 15ft deep when you get in. Restaurant and bar are closed at 5 which is very early compared to the rest of the area. Room: 3 out of 5 star Pros: Nice room, bed was comfortable with a reasonable amount of space in the room for the price. Bathroom was large with stand up shower and sink. plenty of room for 2 people to live comfortably for 7 days Cons: No fridge! you need to ask if they have one available at the front desk (they had one available for us). If they do it is free of charge but as it is not all inclusive and we were making breakfast and lunch as well as keeping drinks cold a fridge was needed. The hot water in the shower was very strange. it would go from ice cold to scalding hot back and forth every 30 seconds if you didn't get the dials within a 1/4in of the sweet spot Staff: 4.5 out of 5 stars Pros: Friendly staff, they helped us with every single thing we asked for. Lobby, cleaning, bar and concierge staff were all helpful if you asked we asked for something. I forgot to pay the bar bill one day and they were not rude about it at all. A few of them were very direct without a phony smile on there face but were still helpful when needed. I honestly cant understand why some trip advisor posts had directly said they were rude. Cons: None Cleanliness: 5 out of 5 Pros: Room, Lobby, Pool area not once did i come across any area that wasn't clean. i didn't use the public bathrooms so i cant say but our room was cleaned everyday, the maid even cleaned our dishes for us which i was not expecting Cons: None Food: N/A We never ate at the restaurant as we purchased what we needed. The bar was good, prices more expensive then other places and much higher then buying from the store. If you do decide to buy your own food and alcohol go to Mega for Walmart type items (generic items) or the Chedraui if you want groceries (specific items). Prices are around 30-40% cheaper for a lot of items then prices in Canada, so probably 60% cheaper for our Yank neighbors and both stores were comparable in pricing

Zel Cozumel: Great Resort

The resort was good, i did need an elevator for my walker and i booked the ocean view and was told it had elevators but it did not. The gardenview and upgrade building did have elevators and the resort did upgrade us at no charge because of their mistake. The beach was lovely. The resort is small which we preferred. I didnt enjoy the buffet. There was an amazing restaurant 7 min walk down the street called the Lobster house that was great and reasonable. The staff was great. I did find i [... read more]f you are using a walker or wheelchair some of the ramp are pretty steep. Overall it was a good holiday

Occidental Cozumel: Beautiful resort

Beautiful grounds. Peaceful and quiet. Rooms are spacious, nice bathrooms. Al la carte restaurants amazing. Buffet has ample variety. Only con for me is, a lot of walking, big property (I have bad knees)

Allegro Cozumel: Amazing Resort!

We LOVE this Resort. We were pleasantly surprised with everything this Resort had to offer, beautiful manicured grounds, so clean on the grounds, pool area, beach area, restaurants and entertainment areas. Our room was located on the ground level of a 2 level unit. We could sit on our patio, surrounded by lush gardens and listen to pleasant music in the air. There was never a problem getting a lounger on the Beach, lots of them!! The beach was super clean, the water was crystal clear and blu [... read more]e. All the restaurants exceeded our expectations. We did not try the Italian restaurant, this time. I really can't say enough about this Resort, it was EXCELLENT and great value for your money. We will be back for sure and we don't say that very often. If you are thinking of here, Book it, you won't be disappointed.

Allegro Cozumel: Beautiful beach and friendly staff

This is a great little resort on a beautiful beach with crystal clear turquoise water. Great for swimming and snorkeling. Buffet food was always a good variety. The Oriental restaurant with tepanaki was absolutely fabulous and the staff are super friendly. If you are looking for a quiet resort to relax and enjoy the sun this is it. We will definitely be back.

Grand Park Royal Cozumel: Likely not to return

While the view from our room was beautiful, we wouldn’t return to this resort. Beach is small (although good snorkeling), pools were good. Food was absolutely terrible. Not for those with accessibility issues.

Allegro Cozumel: Terrific resort!

We truly enjoyed our time at Allegro Cozumel. All staff were so friendly, especially the staff at Santa Rosa (the premium level area). Premium was worth the extra money: rooms closer to the beach and away from noise of night theatre and disco, access to Santa Rosa where we ate breakfast and lunch many days (less selection than the bigger buffets but more than enough to suit us AND in an air conditioned building) and a nice private pool/beach area with bar service. We also played cards in the [... read more]re a couple of nights, with AC and bar service. Fast and easy check in and they'll assist with your a la carte bookings. Oriental restaurant was so fun, we went twice! Henri and Carlos made us specialty coffees in the main buffet at dinner and Henri also treated us to Bananas Foster...yummy! Grounds are very well kept, rooms are on the smaller side but ours was very clean, AC worked well and we always had hot water & good water pressure. They also made different towel art each day in our rooms. Buffet food was average and sometimes only warm vs. hot, but always left full. Different dinner themes each night. We tried all of the a la carte restaurants. Definitely the Oriental was our favourite, followed by the Mexican. The Italian was good as well. We booked this resort based on it being one of the only affordable options in Cozumel and we would definitely return. Had some concerns based on some reviews we read but we really had no issues at all. Its location is great with beautiful ocean views, beach and sunsets. We will go back for sure!

Iberostar Waves Cozumel: My new favourite resort!

This resort is absolutely beautiful. The natural surroundings are stunning; very clean and well kept. The attention to detail is noticeable. I loved the variety of tropical plants and there were so many birds and small animals. The food never disappointed, and the Smokehouse was our favourite by far. The staff were happy and nice to talk to. The location is secluded and felt safe. Only downfall is that a hurricane many years ago washed away some of the beach sand, exposing some rocks alon [... read more]g the beach. The beach is beautiful for waking, sunning, playing, but you'll want to go in at the pier to swim or snorkel. I recommend this resort 100% and can't wait to go back!!!

Occidental Cozumel: Great Resort

The resort grounds/ gardens were gorgeous! It felt like you were in a botanical garden. We stayed in the Royal section which has its own pool and restaurant, which is amazing if you want a quiet area to relax! The royal restaurant was truly amazing! Food was always presented beautifully and tasted even better! We also enjoyed the food at the Mexican and Italian restaurants! The seafood restaurant is gorgeous as it is on the Ocean, unfortunately we did not like the food which was very disappointi [... read more]ng as we love seafood. The seafood restaurant in our opinion should be the best restaurant in the resort as it is on the Ocean!! The buffet restaurant had a good variety of food but we found it very noisy and often waited for an outside table for this reason. The rooms were clean and comfortable. The beach was adequate, however needs some palapa or umbrellas!!! All of the staff were very helpful and pleasant! We never felt like we were putting them out by requesting anything! We would definitely return to this resort!! We would pay the extra for the Royal section as the restaurant and restaurant staff were amazing!!!!

Grand Park Royal Cozumel: Great time

We stayed at Grand Park Resort first week in Feb We found the Resort lovely the grounds were beautiful and very clean,rooms clean and staff wonderful We never had a problem finding a chair near the pool or beach, snorkeling was awesome The only issue was I found the food not hot at all ,luke warm at best Other than that we had a wonderful stay and would recommend

Iberostar Waves Cozumel: Awesome as Usual

We have been coming to this resort for many years and we have never been disappointed- we couldn't get our usual room but one directly behind it which was fabulous as well. Food was great also and the grounds are amazing- another reason why we keep coming back. Absolutely no complaints at all- we will always come back.

Dreams Cozumel Cape Resort and Spa: Great Dreams Resort

Dreams Resort, waiters very friendly, always attentive about filling juice/wine glass when empty. Great food! Cleaning crew efficient services. Beach waters had sharp rocks, small shells and coral. Water shoes required to enter. Pool has an extreme drop step about 3 feet deep in the middle which may cause a fall. Be cautious of the sudden drop! Dreams Resort had two other resorts to freely walk over and have the choice of their buffet, al-cart restaurants, and watch their evening enter [... read more]tainments. Overall experience, Excellent!