Hotel Santa Cruz: Hotel Santa Cruz

We enjoyed our stay at Hotel Santa Cruz. After working out a few minor problems, we were able to truly enjoy our stay. The staff was wonderful even tho English was a language not easily understood. Google translate will be your friend!

Secrets Huatulco: Great December Holiday

We stayed for 2 weeks and we had a 1 bedroom swim out suite .We had a wonderful time. The food was really good. It has really improved. The grounds were well manicured and our swim out pool was cleaned every day. The bars and bar staff were excellent. They had many evening buffets and shows with a meal. There was always something to do. The spa was great. We will be going back again next year!

Dreams Huatulco: Great Resort as usual!

This was our third time to Dreams, Huatulco and as usual the grounds, rooms, and staff were fantastic. We plan on going again! The Oceania Restaurant was our favorite and we enjoyed breakfast and dinner there most days. Overall, the selection at the buffet was not as good as it has been in past years, but the staff was great. The golf course was not open, it has never been open on our previous trips, as far as I am concerned, it does not exist and will never influence my decision to atten [... read more]d this area. A very special thanks to the Oceania Manager (Guillermo), Oceania Waiter/Comedian (Angel), Lobby Bar Manager (Omar), and a fantastic day server around the pools (Primitiva "Primie"), they made our stay...thank you!

Dreams Huatulco: Fabulous resort!

We absolutely loved this resort. After a horrible experience in Puerto Vallarta last year, we were looking for something new and decided to try Huatulco. We could not have been more impressed. The resort is smaller than some of the neighbouring resorts, but everything about it was fantastic. The restaurants were great - the food was varied and tasty - even the pickiest eater would be able to find something that they enjoyed. The staff were phenomenal - every single person we encountered wen [... read more]t above and beyond to ensure that our needs were met. The are 6 pools - three of them infinity pools overlooking a beautiful beach. Two of the pools were adults only. The clientele appeared to be a mixture of older couples and young families. We will absolutely go back to this resort again - we loved it.

Villablanca Huatulco: Highly recommend.

Wel kept hotel, friendly, and helpful staff. We had a few issues with the toilet in our room, and staff were quick to respond and rectify the problem. Great breakfast buffet, lots of variety.. Pool well kept, and cleaned every morning. Pool was a bit warmer than I would have liked. Would highly recommend this hotel for anyone not looking for all inclusive. A great base to go from and explore the many great beaches in the area.

Holiday Inn Huatulco: Awesome Hotel!

This hotel was very clean. Our room was cleaned daily with fresh bedding and towels. The only downfall was no bar fridge. Luckily we have friends who lent us a cooler. We had breakfast included and always fresh and delicious. Wasn’t the same old bacon, eggs and toast. Omelettes were fantastic!

Las Brisas Huatulco: Pretty close to Excellent!

I truly enjoyed all aspects of this resort, from the beaches, to food options, the beverages, the service was awesome and the quality of everything was fantastic! I had a couple of room issues upon arrival but they were resolved within 30 minutes of my complaint.

Villablanca Huatulco: Friendly staff, excellent food, good location!

Villa Blanca staff and food are exceptional! I very much enjoyed the breakfast each day! The rooms are clean and comfortable. Improved lighting in the rooms would be nice, otherwise it was comfortable and just what we needed.

Las Brisas Huatulco: Amazing beach

This is a very nice resort for the money. Very nice rooms, the property is spotless. The people mover trolleys are awesome and are constantly zipping around the resort, but there are a few areas where several steps are mandatory. Don't let the steps scare you off, there are thousands and thousands of people that come here every year that do just fine. Food - we found that the buffet is far superior to the a la carte restaurants, which is not unusual in our experience at all inclusive resorts. [... read more] At this resort though, the a la carte restaurants cater to the authentic Mexican cuisine, so if that is not to your taste, then you will be better off sticking to the buffet restaurant. No need for the 5AM chair dance, lots of chairs both at the pool and the beach. This property has the best beach in the area, we spoke to many people that had been to Dreams and Secrets and said their beaches are almost unusable, but we were on the beach our entire stay. AMAZING SNORKELING right off the beach, which is why we booked here in the first place. Overall a great place for the price, but for us the evenings are just way to hot in Huatulco - it just doesn't cool off like the many other places we have been.

Secrets Huatulco: Beautiful quiet resort

The resort was beautiful and the grounds were always looked after. The pools were amazing and we had a swim out that we used a lot with a floatie. The service was incredible and the people are extremely friendly, hospitable and very appreciative. I can’t say enough about how accommodating they were. The food was very good but Castaways was closed most of the time due to private events. This was frustrating for people who were preferred as they couldnt make use of that upgrade. Preferred is defin [... read more]itely not worth it at this resort. The Preferred lounge had snacks but they were left uncovered and were not very good and we aren’t picky eaters! However, we enjoyed the other restaurants, especially the French and Italian. We found having water shoes was essential to walk down and along the beach since the sand was extremely coarse and very hot. The water was rough with a strong undertow but once you got in further, it was very refreshing. We came to this resort knowing this about the beach but wanted to try the Pacific Ocean and avoid any seaweed. However, next time we will go to a resort that has the soft white sand and turquoise waters and risk having some seaweed present. We got a local taxi to take us into La Crucecita, the closest town that has the famous church. We wanted to buy a few souvenirs and felt safe the whole time but didn’t like how everyone pressured us to see their shop and buy something. I guess it goes with the territory and being a slow time of year for them, they feel the pressure too. Overall it was a beautiful, peacefult resort. By 11pm everything was quiet and it was just what we wanted to get away and relax.

Las Brisas Huatulco: One week at Las Brisas resort Huatulco

Well maintained grounds. Beautiful scenery. Very large and spread out, but never felt crowded.Wonderful clear beaches, and clean pools.Large comfortable rooms, with amazing views.Friendly staff, Only compliant would be the number of stairs,which make it difficult for people with mobility issues.

Hotel Castillo Huatulco: Hotel Castillo

Hotel was clean. The staff was very friendly and helpful. The beach club was a short ride away. The food was very good there. Unfortunately the food at the hotel was not as good. Also the last 3 days the pool was taken out of service.

Dreams Huatulco: Outstanding Resort

Dreams is perfectly located near the airport and the local town. The resort is amazing and the food is fantastic. Sometimes only certain restaurants are open but there is always something going on. If you are a planner, use the app to plan and go to all the restaurants. Beach is awesome and there is snorkelling, kayaking, sailing available - great swimming beach. I loved the infinity pools with the spectacular ocean view. Chairs by the pool are easy to find and you do not need to get up early!!  [... read more] Staff are wonderful and pleasant. I would definitely go back.

Hotel Castillo Huatulco: You Definitely Get What You Pay For!!!!!! STAY AWAY

This was the worst holiday that we have ever experienced which makes us realize that you definitely get what you pay for. The nightmare began two days before we left. When we booked last minute, we were not made aware that the hotel pool was to be shut down during our stay, for a scheduled maintenance and repair. It had to be retiled and regrouted. We definitely would not have booked this vacation if we had have known this in advance of booking. Air Canada Vacations sent us a memo regarding [... read more] this issue 2 days before departure. This made the only other pool (at the beach club) severely overcrowded, so we were unable to swim in the 34 degrees Celsius heat. Also the ocean's undertow made it impossible to swim there. As for the hotel, the exterior looked nice but that was as far as that went. The inside is dingy and dark. It feels like walking into a basement! The rooms are very basic (white) with little decor. The beds were comfortable, which was a good thing as severe food poisoning put us in them for 3 days straight. The restaurant served a small selection of basic food which overall was terrible. We noticed that they were recycling food. Breakfast included dried up broccoli, meatballs and cut up hot dogs (they were calling sausages) which had been served at dinner on previous nights. One dinner included chicken wings which we mistakenly ate at the beach club buffet the following day at lunch which brought on our food poisoning. Also the hotel restaurant was crowed and noisy. Most of the hotel staff ignored us and catered to their Mexican guests (which was 90% of the hotel clientele). This might be a language issue as most staff didn't speak any English. The ones that attempted were tipped well. The only plus side is that the hotel is right in the town of Santa Cruz and a short walk to restaurants, the town square and the public beach (which is where we had to cool off).

Hotel Castillo Huatulco: Hate love relationship

This is our third visit to hotel Castillo. We must remember that the majority of clientele are locals which is great to see because of the growing middle class in Mexico. That being said we managed to find something to eat for breakfast and lunch and only eat one dinner in two weeks. Huatulco has some great restaurants so dinners were great but costly as prices have doubled over the years. We did enjoy the beach club but the beach it is on is nice to look at but difficult to access because of th [... read more]e rough ocean and hot hard to walk on sand. My biggest complaint is that you feel like a second class citizen because paying guests receive nice drinks in glass and have a separate menu. I guess prepaying for our all inclusive does not count as paying guest at the beach club! I must acknowledge the excellent service at the beach club and front deck, at the hotel the services was hit and miss. Unfortunately l will not be returning as for the money being charged for the quality of room and services there are so many other choices!

Las Brisas Huatulco: Wonderful, as always!

We have been to this resort 5 times. Love the wildlife, variety of beaches, the gym and staff! This resort isnt for people who have mobility issues, but that is what we love about it, lots of walking and enjoying the sea air and view. Thank you for making our vacation a true get away!

Secrets Huatulco: Excellent value for money

We absolutely loved our trip to Secrets Huatulco. The king room with a jacuzzi on the patio overlooking the ocean was lovely. The room was clean, modern and spacious. The beach and ocean were pristine. The different pools were a lot of fun. The friendliness of the staff and the service provided were top-notch. The view from the upper level of the property was spectacular. We watched the sunrise on the treadmill from the gym too. We enjoyed breakfast at the Market cafe daily, coffee from Coco, an [... read more]d surprisingly room service was excellent. The Barefoot grill also had great fresh food for lunch. However, unfortunately, the food at the restaurants for dinner was edible/average at best. Dinners really were the only downside at this resort as everything else was excellent. I cannot say enough about the friendliness of the staff and the wonderful conversations we had throughout our stay. Also, the staff running the outdoor activities, kayaking, paddleboarding, volleyball, and archery were super fun. In addition, going into town was safe and easy and highly recommended. This resort is excellent value for money and would recommend it.

Binniguenda Huatulco: Awesome Resort!!

We enjoyed the Resort very much!! Very clean excellent staff excellent food great location close to everything. Will definitely come back again for an excellent time!! Will recommend to family and friends

Dreams Huatulco: Total Disappointment

This was our third time staying at this location, total disappointment. Upon arrival the air conditioning in our room was not working, we submitted a service request and were total within an hour it would work, it didn’t. A second request on the next day, still not working. We requested another room and were told, no other rooms were available. We asked for a fan, none available. Temperature in our room was anywhere from 26 to 27.5. When talking to some of the other guests we were total the reso [... read more]rt had this issue for over 3 weeks. Pool chairs were scarce, in previous stays, you could ask and someone would bring out a pool chair. The food was good, not as good as our previous stays. Overall the resort could use some updating

Dreams Huatulco: Huatulco is my new favourite place in Mexico

Just returned from dreams Huatulco what a beautiful side of Mexico. Safest place I have ever felt kind people who are proud and the cleanest city I have ever seen. Dreams Huatulco needs updating desperately however the staff and surroundings made up for all that. Spent every day on the beach ocean was so warm I never once used the pools (6) of them which were also gorgeous. Can't wait to return