Sunscape Dorado Pacifico: Pretty great place for the family.
The grounds are awesome for family's. The food was good not great. The only downside was the waves on the beach can be a little much for the young ones, just make sure you listen to the life guards and your fine.
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Deb56 -
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Sunscape Dorado Pacifico: Amazing Resort
The staff were totally amazing!!! The grounds and the swimming pool are fantastic!!! Great for children and adults. I would definitely go again!!! Entertainment every night for both young and old. The food, wow the options were endless!! Close to all shopping. I would definitely go back!!
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Private -
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Las Brisas Ixtapa: Good resort but....
We spent a week in this hotel in January 2020. We found all things mostly pleasing as in previous year which brought us back this year. The people are great there although communication with English was difficult outside of the reception and concierge desk.
The guarded beach is great there however swimming was to tough for us due to the strong undercurrent. We were pleased with the food and rooms. However, on Wednesday, preceding our departure my cosmetic bag (size around of 8 / 6 inches) disa[... read more]ppeared from the bathroom’s counter leaving me without my beauty cosmetics. Despite reporting it to the security and front desk I did not get them back. It was one day when the room (2107) was cleaned by a different person and perhaps a bit careless. I would not like to make the life of the person difficult but such things are unacceptable and be avoided and cleaning personal instructed better.
On a better side, the paramedic staff was very helpful when I needed their help with my injured big foot finger.
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Ixtapa1 -
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Barcelo Ixtapa: Awesome beach, friendly staff, cold showers, pay wifi
I just returned from a week at the Barcelo Ixtapa Jan 23-30th, 2020.
For context I consider myself a seasoned all-inclusive traveler and have stayed in several AI’s in different countries, I consider myself a 4 star kind of guy, my comments compare this resort to others I have experienced.
To start with this hotel, like many on the Ixtapa strip, started life as a hotel 3 decades back when Ixtapa was being built as a planned tourist area by the Mexican government. With the advent of the a[... read more]ll-inclusive resort many of these hotels have been converted into AI resorts, as has the Barcelo. It’s not a sprawling resort, compact but efficiently laid out, space has been used well and all the normal amenities are there. It has an old world colonial Mexican feel to it with marble floors and decorative ceiling designs but still gives a bit of modern feel due to the more futuristic design employed when built. An older place but fairly well kept.
Guest mix is pretty much 50/50 Canadians/Mexicans, seemed to be very few guests from other countries. Demographic is on the older side.
Overall a good experience but as with any stay there are good points and not so good points …
The good:
• The beach is awesome. Tan sand, 3km from one end to the other so you can get a good 6km walk every day if that is what you are after. One note tho, the red flag is always up, more on that later.
• Most staff are genuinely interested in you and genuinely appreciate the fact that you have chosen their resort and country to spend your time. Friendly, most front liners speak English fairly well.
• Food, for the most part was good … again, mostly, more on that later.
• The resort was not full during the week which meant there wasn’t heavy competition for beach loungers, pool space, bar seats, etc … warning tho, on the weekends the place does fill up with locals and does get quite busy. Super nice people, just busy.
• Room was pretty standard, clean, the housekeeping was well done … bathroom was a bit tiny.
The not so good:
• Paid wifi? Seriously? Come on Barcelo, that fell off the resort scene a decade ago … and don’t think that signing up for the MyBarcelo account is going to get it for you free (as advertised) as only bookings made thru their official hotel website qualify for the freebie … and of course the rates are jacked on the official website. The rate was $40 US$ for 7 days and that was after application of the 25% off coupon you get when you check in, not a big amount just that you feel nickel and dimed …
• Cold showers … yup, after a warm one on night 1 (so I know you can do it Barcelo) the rest were cold … went to the front desk every evening and reported that, the front desk clerk would get on the phone and tell someone about it, next day cold shower … this went on for 6 days and as far as I know ROOM 411 STILL HAS NO HOT WATER … ridiculous.
• Red flag on the beach … which I am told is up 90% of the time during tourist season. And if you dare to venture out in the water prepare to get swamped, I did and I’m not a small guy, waves can be huge. If you are a pool person then this isn’t an issue for you but if you like to swim in the ocean you will find yourself seeking a calmer beach, of which there are a few choices easily accessible by city bus/boat.
• Food is of good quality and well prepared however there aren’t the wide-ranging choices of a larger resort, you won’t lose any weight here tho. There are a few grumpy old men servers in the main buffet that you have to hunt down and ask for service (ie water or a drink) however the female and younger male staff are great … and yes I tried tipping them but it makes no difference, they need to be reassigned.
• You have to book your à la carte restaurants individually, each morning with the concierge … again, really? That’s so old school … at least even let a person book the whole week at one visit. Oh, and once being told there is no room you walk past the restaurant at the time you were denied only to see many empty tables, I’d say someone is just trying to minimize the food bill.
Of course, most places are what you make them, after a while the place grows on you. Overall I found my time at the Barcelo Ixtapa pleasant, the weather was awesome, the beach great, most of the staff friendly, the place was clean, daily room upkept nicely. Do yourself a favor and get up early, stand in line for 20 minutes to book yourself a dinner at the Italian restaurant, it’s worth it, awesome dinner.
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Private -
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Azul Ixtapa Grand Resort: always love returning to the grand azul
great staff . very clean throughout. excellent ala cartes. what more can you say. close to ixtapa island for great snorkelling. the weather is always great. beautiful ocean views from all rooms. the grounds are immaculate. it is away from town.. if you want peace and quiet this is the place for you.
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John -
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Hotel Emporio Ixtapa: Avoid at all cost
If you enjoy construction, constant noise, large mexican weddings, an over crowded pool, lousy food patio doors that don't open, hearing the announcer by the pool from 8 am to 9pm, an poorly stocked bar, air canada vacation reps trying to sell you over priced tourist packages, and the deserted restaurants of ixtapa...well this is the place for you.
Don't expect Trip Central to care, they are just selling the package and will do nothing even if you have been a customer for 11 years.
We just w[... read more]alked away from this place 3 days in and went to a hotel in Zihuatanejo.
Oh and if you are wondering if this is a get what you pay for experience, we've been travelling to ixtapa/zihua for 10 years and stayed in many nice places. We reviewed this hotel and it seemed nice. But we were totally ripped off here.
Go elsewhere and buy elsewhere
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Private -
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Sunscape Dorado Pacifico: Not the best
This hotel is over priced. The rooms are ok but many had plumbing issues. The food is mediocre and there is not much selection.
Pools are nice but very limited chairs so you have to get up early to reserve.
Street location is very good! Close to markets and shops and very good restaurants.
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Private -
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Azul Ixtapa Resort: Another great visit
Our third trip here. Nothing to disappoint. Excellent room, food, drinks staff. The Mediterranean restaurant is so beautiful with fancy food to rival anything in Canada. Only glitch wAs a Canadian with a very overtired crying baby who decided to get the most of her experience including Spanish coffee. This a la carte should be adults only. We will return
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Brandon -
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Azul Ixtapa Resort: Great resort
This was a great Resort for my family along with our two and a half year old son. It was very clean and the service was excellent. My only complaint that I would have is that the food was average. It seemed to be many of the same meals at all of the a la carte restaurants. I would highly recommend this if you were looking to go somewhere that is very family and children oriented. Also be aware that the resort is about 10 minute bus ride from Ixtapa. We went to Ixtapa a few times as the beach was[... read more] much better then the one out front of the resort.
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Dan & Mary Annie Knecht -
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Park Royal Ixtapa: Very nice resort
From the moment we walked into the lobby, across the bridge over a koi stream and through a small "rain forest" this resort felt welcoming. Our "garden view" room was high enough in the tower that we could see the ocean over the tops of the tallest palms to enjoy the sunsets. While the restaurants did not offer as much variety of food as some other resorts do, the quality of the food was consistently good, the wait staff attentive, and the grill cook great with eggs and omelettes at breakfast.[... read more] The pool is warmer than most -- although not as warm as the ocean itself during our stay -- and of course the Playa del Palmar is fabulous. The room had a few minor issues, a TV remote that didn't work property, an overly hard king bed, no in-room refridgerator for medical needs, but all were dealt-with immediately by the staff. We enjoyed our week at the Park Royal. It is a pleasant, well-kept property and was perfect for a relaxed getaway from the ice and snow where we live.
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Private -
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Azul Ixtapa Grand Resort: Great Holiday
This hotel had everything we were looking for: Large, comfortable rooms; Lots of food variety; Friendly staff; Amazing views from the balcony. The sports bar doesn't open until 4pm and the Manager was able to let us in early in order to watch an NHL game. Everyone was so accommodating and helpful.
We booked all of our a la cartes on arrival and no issues with timings or availability. The Italian was my favorite. Always plenty of variety at the buffet.
The three pools provided us the [... read more]opportunity of quiet solitude at the adult only pool, or relaxing at the infinity pool. We always had a lounger albeit the later in the day you went to the pool, the harder to find them. We travelled as four adults and would return. Amenities and grounds were impeccable. No complaints. The only downfall is the limited beach, with very rocky area entering the water (water shoes a must!).
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Kelsi -
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Sunscape Dorado Pacifico: Good Resort but avoid “Air Canada Vacationsâ€
Every area was so clean and well managed. Wished more staff spoke English but otherwise our stay was perfect. The food was very good but after a week was a bit monotonous. Great place for families . Surprised to find after buying american dollars they only wanted Canadian money because of the US president...
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Private -
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Hotel Emporio Ixtapa: Great location
The Emporio is a bit run down but the food is great. There’s lots of activities and the pool was always crowded so if it’s peace and quite you want this hotel is not for you. There were many families with children, it was the second week in March, not sure if it was spring break? The beach is not good for swimming as the waves are too large. We enjoyed the included 2 hour bike tour. There is a bike path that makes cycling quite safe. There is 1 tennis court, in good shape.
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Daniellepalms -
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Hotel Emporio Ixtapa: Amazing vacation great resort
We did everything from lounge at the resort, bike the 10km ciclopista to playa Linda, snorkeled on ixtapa island, swam at Las Gatas, wandered around Ixtapa ans Zihua has drinks and food. Everything was amazing. I would be back in a heart beat. I love it here so beautiful and clean plus the people are so nice.
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Private -
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Holiday Inn Ixtapa: Excellent location and great service
Beautiful location right on the beach, rooms were great and the service was perfect. My only complaint was the food. The resort is advertised as having 4 restaurants but this isn't true. They are all open at different times not consequently and the food is pretty much the same at all of them. Food tastes okay but pretty much the same thing everyday. All in all a 3 star hotel. I would recommend to others
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MattJBuckingham -
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Hotel Emporio Ixtapa: Highs and Lows here
Lets start with the good. The staff truly (for the most part, well get to that) make this a great hotel. From the bell hop to the ladies seating you at the restaurant, nothing could make them better. Except one. The grounds, and the hotel itself is (again for the most part) kept very well. The food is what the food is, its Mexico, not Paris. The staff member that made the best impression was the lady at the coffee cart. She truly was a great representation of what the hotel should be.
[... read more]The hotel amenities are sparse at best, but that is one thing that drew me to it, as the wife and I are not stay on the resort the whole vacation kind of people. The pool is kept clean, as is the kids area, and the hot tub. Grounds maintenance was second to none.
The location of the resort to the local area is perfect. Locals due use this hotel as well as tourists, which is another great item, you are forced to immerse yourself into their world. Shopping, restaurants, etc. directly across the street, with a tourist "market" a few min. walk away. Market is in quotes as they don't have much in the way of local artisanal items, more of the same factory manufactured in china goods that all tourist areas have.
Now the bad. As mentioned above the cleanliness of the resort in a whole is great, except the bathroom in the room we had (708). The support handle in the shower has separated from the tile at the lower mount, and in there is about a half inch of black mold growing and festering. I made mention of this to the front desk on two separate occasions, but nothing has been done (at least at the time of my leaving) to rectify this.
Mold in the shower may not be a downturn for most family's, or people, but my wife only has 1 lung, so any infection can be extremely harmful to her well being.
Over all a great place, and I would consider going back if only I could be ensured the mold issue has been handled in the room before I drop the cash.
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Private -
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Fontan Ixtapa: So so resort Fontan
Rooms still in need of desperate upgrades. Small fridge not in all rooms. No drinking water or face cloths everyday.
Food is average. Hamburgers not cooked.
Specific floors should be designated for families so the rest of us can sleep.
Happy to see a kids buffet added.
Great pool with swim up bar.
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Private -
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Azul Ixtapa Resort: Awesome hotel!
We really loved this hotel and enjoyed our stay very much. Certainly will come back again and recommend it to family and friends.Many activities to enjoy: something for everybody! Impressed with what they have set up for the kids as well.
The grounds are beautiful, the pools amazing, and a great beach as well.
We enjoyed both a la cartes: the food was delicious. Also a few buffets to choose from as well.
Our room was spacious and very well kept with a beautiful view of the ocean.
We loved[... read more] the live music in the lobbybar and danced to our hearts content. We also went to the disco which is a great place for the younger generation.
The new addition of the coffeebar is a success: many varieties to choose from :)
The staff is very friendly and accommodating.
All in all a wonderful hotel to have a terrific holiday
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Melissa1975 -
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Hotel Emporio Ixtapa: Week in Paradise
We stayed at the Hotel Emporio for the first time last week. Our experience was wonderful, from the service, the food and the facilities. Our room was located on the second floor (no view), it was large with a king size bed, small fridge, large bathroom with shower with plenty of hot water. The hotel and grounds were very well kept and clean, staff were constantly cleaning. The food was very good, just not a large selection. The staff from the bartenders, the waiters, the lifeguards, were all v[... read more]ery pleasant and attentive.