See you again!

Very satisfied! My stay was great & try a different hotel each time . The beach was fantastically beautiful and was easy to get around from hotel The transfers went smoothly and we both enjoyed our stay

Fantastic resort

This was my first time ever being to Cuba but Kens second time. I found that the resort (Starfish Cuatro Palmas) was a beautiful spot to stay at. The room we had was overlooking the street. The staff members were all very friendly, helpful and understanding where I could not speak the language too well. The bar, beach, swimming pool and the dining areas were right there at our disposal. I was so overwhelmed by everything. I has the greatest time of my life being there.Ken and I went on two day t [... read more]rips.This was another part of the enjoyment and thrill for me. I enjoyed being at Varadero, Cuba and hopefully we will be returning back within the next 2 years. I will say that "I LOVE CUBA"

Amazing Location

I love this place..friendly staff..the whole outdoor setting...awesome! Great location! Entertainment was great.....Very clean...Bathrooms were closed off due to plumbing problems for my last three days..was very inconvenient to go to the other one on the other side of pool???

Nice Resort

This resort is a small resort, which we do prefer. It was our first time staying here, check in went smoothly and the front desk staff were very friendly and helpful. The welcome cocktail was a super nice touch. As stated we prefer small resorts but we did find this one somewhat too small. Not in room numbers or people numbers but in outdoor space. It seemed like a lot was crammed into a small geographical space. The outdoor sitting at the lobby bar only had 6 small tables which were fill [... read more]ed all the time. Your next choice to sit outdoors with a cocktail was on a pool lounger, if you were lucky to find one. We've done other small resorts and found the outdoor spaces to be more spread out Food was good in the buffet, however they seemed to be lacking in glassware and utensils. Staff were very attentive at clearing plates away, one being taken while I was still eating from it. One evening we observed a waitress removing used water glasses from table, dumping the contents into a bucket, wiping it with a rag then putting it out for use. From that point on we took our own bottled water to our meals and stopped ordering a glass of wine. I didn't however see this happen again, just that one time. We didn't get to try the a la cartes as it seemed we didn't make it down to breakfast in time to book. The resort is clean, staff are constantly cleaning and mopping floors. Our room was cleaned to perfection every day and our maid was amazing!! The lobby washrooms were clean most of the time. I was approached in the bathroom by a staff member asking if I had any gifts for her. The main draw for us to this resort is it's location. Right in Varadero and close to our favorite restaurants and shopping.

Still liked it

It still felt comfortable and welcoming. Previously there December, 2017. Food seemed to be even better. Also the entertainment was good. Staff were grateful for gifts of clothes and misc. gifts. It will now be our 'go to' place in Cuba in future

Its an amazing resort

The hotel is beautiful amazing close to everything amazing pool Excellent people great food great chefs amazing family I go their to this resort every 6months and this year I was very disappointed ☹️ with the rooms I changed room 3 times fridge full of mould washroom as well toilet broken sink was halfway hanging from the wall blow dry very old rustic this time I was so disappointed for the amount that I paid its not worthed very very disappointed ☹️ they need to really do some renovati [... read more]ons on the rooms

Fun trip. With issues

We love this hotel, the location the beach are second to none. We were fans of the former Hotel Internacional and the beach is the same being 500 yards away. Requests for rooms are not given even if you request three months out. I have worked in hotels for over forty years. If the hotel cares it happens. Our hotels make everyone happy, if the unusual happens and we can't fulfil (almost never) we compensate somehow. All we wanted was three on the same floor....the maid said she did six check  [... read more]outs that day we arrived ...sad. Will not go back

Excellent resort and location

The resort is ideally located on a beautiful beach and the main street of the town. it is very safe. It has 2 Alacarte dining rooms and an exceptable buffet. The entertainment is good with a variety of shows.

Ok resort

This hotel need some serious upgrades, Rooms are dirty full of mosquitos stained walls, the rooms smell not clean, doors don't close properly, no " do not disturb" signs, on doors, one room didn't have a toilet seat, not enough public bathrooms and no toilet paper or soap only in the morning by afternoon not replaced, The girls at front desk are nice the bellmen are nice, the lobby bar men are nice if you tip them, the pool is nice, the beach is nice, the buffet breakfast closes at 10am (craz [... read more]y), lunch starts at 1pm, dinner starts at 6pm, lunches and dinners were very good 4* location very good across the street from 3 bars very entertaining.

Relaxing vacation

We spent a week at Starfish Cuatro Palmas at the end of June, and had a very nice time. The resort was perhaps half-full, if that, so selection at the buffet was a little limited but still, we always found something to eat. The International a la carte restaurant is set up on a spacious veranda overlooking the beach—very nice to watch the sun setting over the ocean as you dine al fresco. We had an oceanview room. It was small and plain, but clean and adequate for our needs. The bathroom had a [... read more] faint latrine smell so we kept the door closed. The theatre performances are very amplified but things seemed to wrap up around 11 or so, so noise wasn’t a problem for us. The music club, Calle 62, is right across the street so if your room faces in that direction you will hear noise till well into the wee hours. Our ocean facing room was quiet. Staff, for the most part, were polite and friendly. The beach is gorgeous, with plenty of loungers. We enjoyed our vacation and would stay again.

Great affordable resort

This small adult resort was perfect for what my small group of friends was looking for. It is very clean, people are friendly and speak various languages. The beach and water is beautiful with plentiful new loungers. The food is good 'for Cuba' and many close by restaurants and bars for affordable nights out if you wish. I would recommend this resort for a relaxing vacation.

Great Resort, great service

This resort is near dowtown so is great for walking. Also Close to entertainment. This is the third time we stayed at this resort , the second time with our family of eight and we can say it gets better every time. Our rooms were in the Colonial section which was nice and quiet. The staff were all great with great service and of the 30 times we have been in Cuba, for a small resort, the Cuatro Palmas had one of the best selections and tastiest food we have come across. We would have no problem  [... read more]staying here again.

Awesome Resort

Prime location is why we picked this resort. It's across the street from Cale62 and short walk from the Beatles bar. There is a Bank one street down, and some restaurants close. We stayed on the 3rd floor and the rooms where clean, and nice. There have new mini splits and lcd tv's. The beach is basically in the resort, so we stayed there pretty much all day. I actually didn't go in the pool, but there was people in it all week. The food was the best I've had in Cuba, and the staff was nice [... read more].

It's an awesome resort

The hotel is great 👍 the rooms are excellent very clean ,amazing people excellent beach very clean excellent food excellent bars amazing reception Theirs no words to explain you need to visit the resort to experience what I have.

GREAT CUBA VACATION

The Pros This was the first time to Cuba and we had a great time and a wonderful experience in Varadero and the Cuatro Palmas was just perfect. The hotel is a smaller size hotel and is well located in the more quieter area of Varadero and our room was 110V so no 220V adaptor required, it was nice and large and very clean and quiet. The large pool and beach were great and the daily and evening entertainment was good. All the staff were very nice and friendly and our chamber maid Maresleo [... read more]dys was very nice and did a great job! The food buffet for breakfast, lunch and dinner was great, tasty, hot and with lots of variety. Abel at the beach bar was a great bartender and we enjoyed talking with him as well as Abelito the bartender of the Cuba Bar, which we spent many evenings at, was very friendly and very nice to talk to and he made us amazing drinks. There is also a medical clinic across the street as well as a market. Karine, our Sunwing representative, was excellent and her French and English are very good and she gave us a tour of the hotel facilities and told us all about the activities and things the hotel has to offer. We really enjoyed our vacation and our experience at this hotel Cuatro Palmas and Varadero’s beautiful fine white sand beach. We went on the paddleboat and the catamaran, which was so much fun as well as enjoyed the food, music, entertainment and the drinks, lots of drinks!!! We will be back again next year and do it all over again! The Cons Make sure you bring toilet paper and always carry a roll with you as we found out that everywhere from the moment we arrived in Cuba at the airport or at the hotel or other restaurants, the toilet paper is no where to be found . At the hotel, in the morning there is toilet paper available but after lunch or in the evening, there is often non available even in the hotel lobby’s washroom. Unfortunately you cannot chose with whom and the other vacationing guests staying at your hotel. There were a lot of English and French Canadians and some international guests staying at the hotel. A lot of French Canadians from Quebec were rude, disrespectful and had no manners and cannot say hello, please and thank you in any language including French. A few of them were just plain idiots taking loud, singing and swearing at the pool, on the beach and in the restaurants like they were the only one at the hotel and like they were home drinking in their garage.

Great resort

We stayed at Cuatro Palmas resort from March 1-15, 2018. This is our fourth time at this location, we stayed across the street in the bungalows this year and loved it. We usually stay at the main hotel where the rooms are dated, however across the street is renovated, quiet and has a courtyard where you can have a relaxing breakfast. Once again the staff is the main attraction as they are warm and welcoming people offering great friendly service built on relationships. The food is good, dining s [... read more]taff wonderful and the beach is beautiful. Front desk team very helpful, cleaning staff, security staff and everyone in between are fantastic. Special mention for Alberto, Javier, Mario, Duall, Fernando and the entire amazing team at Cuatro Palmas.

Cuba Stay

The resort is as expected, quaint and a bit older. Rooms were clean, beds comfortable. Food: average Beach: amazing - beautiful beaches, and amazing aqua blue water Trip was decent up until Wednesday - both my husband and I got extremely sick at the exact same time, which ruined the rest of the days there. Thursday spent in bed, and Friday barely able to be outside too. Saturday we flew home. To be honest, the way the grilled meat was cooked was concerning. They used tongs to  [... read more]pull raw meat out of a bin. Those same tongs were used to flip the chicken on the grill, then put directly back into the raw meat. Then again pulled from raw meat to put chicken on plate. That was the same night we both got violently ill. I feel it likely played the biggest role in us getting so sick.

Small friendly resort

Room - small but clean Food - pleasantly surprised at quality, excellent just like home Store and boutique - good selection and reasonable prices Beach - beautiful Location - excellent Only cons - make it easier to replace beach towels and need to add palaplas on beach

Location, location

Good value, good service, and great location in Varadero make this hotel a solid choice. Food is typical Cuban, drinks were good, and the pool was large and clean. The real attraction here is the beach. Beautiful, clean, and the water is clear. No water shoes needed as the white sand goes on and on. The area is safe and good for walking and exploring the local clubs and bars.

Amazing resort

We just got back from starfish cuatro palmas. Food was excellent and plentiful, rooms were clean, public bathroom were clean and had flowers in them Entertainment was outstanding and the rock band was the highlight of the entertainment. Beach was amazing. Staff were beyond pleasant and helpful. Will definitely be back.