Relaxing Stay

I have no complaints with Riu Palace Montego Bay. It was a smaller resort (which I prefer) with great buffet food. The (4) restaurants were reasonable, with Krystal (fusion) being our favourite. Every other restaurant seemed to duplicate choices that were available on the Buffet (surprisingly the steak at the Steakhouse restaurant was far inferior to that on the Buffet). Very clean resort catering to couples. Entertainment staff was great (the right people in the right job), and there was always [... read more] something to do should you choose. Bar service and pool/ beach service was superb and somehow unobtrusive: every time you needed a drink, someone was there. The only potential drawback was the housekeeping carts that had hard plastic wheels that you could hear rolling down the tile hallways starting at 8am, and air conditioning in some of the restaurants seemed to be on the fritz, which meant a warm atmosphere that somewhat took away from the meal (about 28 C in the restaurant - Krystal most notably). The wristbands were a bit of an inconvenience, but being able to explore the Riu next door (the one with kids) was nice. Designated smoking area at hotel entrance and back corner of the beach was enforced, though I do not know why a hotel would have a smoking area right by the main entrance. If you are looking for a kid-free relaxing resort with great food and service, I would recommend.

Excellent

Excellent place, just like new, clean, clean, clean, wonderful staff, excellent food good variety, lovely beach, good entertainment, best hotel room I have every stayed in, first time I stayed in a Riu resort, would recommend.

Amazing Resort!!

We went here for out honeymoon.. told them we were on our honeymoon, got upgraded to Oceanview suite! The room, lobby, restaurants, and beach was all awesome!! Also, I've never experienced such amazing customer service before - everyone was so friendly and nice (and would go out of their way to help us)! This was an adults only resort, so the people staying here were mature & handled themselves quite nicely. Me & my wife are in our mid to late 20's, i think we were the youngest couple there.. In [... read more] general the crowd was probably late 30 + but we didn't mind that at all and had a great time!

Best resort we ever stayed at

Hotel room was beautiful, clean the grounds were well kept. The staff was AMAZING and very friendly and accomadating. Our private tour guide was very friendly, and informative on the sights and history of the island . Our room was always ready, clean and done upon our arrival back to our room at the end of the day. The fridge was always stocked. The staff is VERY trustworthy. I left my jewelry and money out on the dresser wirhout any issues.

Great resort

Clean, amazing food, great service, would go back in a heart beat. The staff was super friendly, the food was way better than I ever expected. The fact that you get this resort as well as the amenities at the Riu Montego Bay next door is a great added value.

Beautiful Resort

The food and rooms were amazing. The staff was very friendly and the service was awesome. The resort was very clean and well laid out. Was nice and small, everything was close. Only reason I would not rate it a 5 star is the beach is man made and not very nice. It was very murky and lots of seaweed. The sand was rough, not soft. I would definitely return.

Excellent resort!

This resort was located on a small beach are. However it is sandy white, no stones, beach with clear blue water. The room was standard but very clean. The staff was very helpful and friendly. I had a terrific time.

Amazing resort

Loved everything about it...would definitely stay at a riu again and recommend it to all my friends and familie.....can't wait to return ...friendly staff and always helpful. .and can't forget how great all the food and drinks were...