Great vacation

I have stayed at many Grand Bahia hotels and was not as impressed with this one. Although the grounds were beautiful and the rooms were very nice, the service at the buffet was not great. We would literally sit there some mornings, eat our entire breakfast and yet had not been asked if we wanted coffee. We went down there to celebrate our friend's 30 anniversary and three times in the week, their room was not cleaned and we had to go to the front desk on three occasions to complain about issu [... read more]es. The drinks were okay but not the greatest.

Great resort

Excellent hospitality and organization of the place. Very clean. Little too big but the way we were treated made us forget how far the places were. Beach area crowded but well maintained. Not much bad to say about this resort

Great resort

The grounds were beautiful. The hotel is a great well maintained facility. Food, service and staff were excellent both in the buffet and a la carte restaurants. Couple of minor issues we had were dealt with promptly. It is a large resort with a lot of choices. Getting around the resort is no problem with the frequent (every few minutes) trolley service. This was our second visit to the Grand Bahia Principe.

Decent for the price

The grounds are great. The beach is also awesome. The food is really not that great but that’s a common issue across the island resorts. The entertainment is also so so but that’s ok. The rooms are outdated but that was also fine with me since I go to see the beach and not stay in my room. I would go back if the price was right :)

Bahia Principe for us

One of Bahia Principe Resorts in Punta Cana is one of our yearly destinations. When we get there we feel like we got home. We love the fact that the resort is big, the beach is large and the water gets deep gradually. And the daily journeys with the trams make you think of childhood 😊. The rooms are standard and we were lucky not to have any issues with them so far during so many trips there. There is a good selection of restaurants. We always love to go to the Steak and BBQ ones.

Wonderful Resort

The resort was wonderful, it was clean and staff very friendly, pools wonderful lots of lounge chairs, poolside massages amazing by Ruth I had 3 of them, food at the a la cartel restaurants fabulous. The only thing not impressed with was the housekeeping gave her over 5 hours to clean room and it still was not ready, did not do anything fancy on the bed with the towels like other resorts. We would come again and like to try the all adult resort the Ambar. Had a wonderful time New Years party was [... read more] wonderful thank you

Grand Bahia Principe Bavaro

Very happy with this resort. We were in a building half way to beach and lobby so a perfect location. Beautiful beach and water, however the chairs and size of beach leads to people one on top of one another. Not a good feature. Pool by our room was great, never really crowded and easy to get a chair there. Food was pretty good, one will not starve. Some service areas were not great, but would not let this ruin an otherwise good trip. We did two excursions and each one was great.

Third Time's a Charm!

We have been to the Gran Bahia 3 times now in different resorts on the property. We had a great time! Weather was great, room was great and booking the trip online was a breeze. We put in hotel request prior to arrival and our accommodations were just like we asked! Thank you for an amazing vacation!

Large resort

The grounds of the hotel are very beautiful and well kept. The room was nice and the bathroom was large. The food was okay. The beach had major seaweed on it and in the water. The resort was very clean.

Disappointed!!!!

Our first room the air didn't work that after the 3rd call I went down to the desk and asked for the manager who then came to our room and moved us at 12:30am to another room with air, after that the toilet broke ( they came and fixed) hair dryer broke ( they came and fixed) fan broke (they came and fixed) but the air in this second room hardly worked at all and nothing was ever done about it. The room was never cleaned just the towels and bedding changed and made but the bathroom not cleaned at [... read more] all. I would REALLY have to think about staying there again.

Beautiful Resort.

The hotel and the restraunts are beautiful. The service inside the hotel was very bad. They ignored us most of the time. When we were at the "Bogmalia" for breakfast at the Lobby we were ignored most of the time. I had to keep calling the servers for a glass of water. We had to request for a place to sit at the table and even ask for a plate. They looked at us and passed us by several times. At the reception it took 4 hours to get a room at arrival in the hotel. When we did get a room, the A [... read more]C, safe and fridge were not working. The room that I was given was quiet a distance from the Lobby. We had to go back to let them know of the shortcomings. I was told I had to wait the next day to get another room. I informed them I was diabetic and need the fridge to keep my insulin. If anything happened to me, I would definitely blame GBP for my illness. Within half an hour, I got another room with everything in working condition. It's sad that all staff speak Spanish. A few of them like the drivers were very nice. They made the attempt to speak English. Most of the servers would look at us people and ignore us. Racist indeed. Because we don't speak Spanish. Not a good feeling. The Italian, Garden Grill and Japenese restraunts were very cool and the service there was fantastic. Servers were kind and friendly and looked after us. Had a wonderful dinner in all three places. On a good note, the entertainment was fantastic and the best was "COCO BONGO" Please do not miss visiting this club outside of the resort. Worth the price of US.$75.00. The group that danced every night for an hour were just so good could not help yourself to get up and join the crowd .

Do Not Book

I had a very stressful time at Bavaro, mainly because of the many room issues I've encountered since the first day I arrived. The door knob of the first room completely came out when I got dropped off by the belt boy. It couldn't be closed nor could it be opened properly. The telephone in the room was not working and the A/C was finicky. The belt boy was trying to convince me to stay as he was trying to get the maintenance guy. I wasn't happy about the condition of the room so I went back to the [... read more] reception and insist they give me another room. They weren't apologetic and I felt that I was the issue asking for a room change but they did it anyway. The next day after I returned from the beach, I got locked out of my new room. I had to go to the lobby three times to exchange my key cards, thinking that was the problem. Not until I asked a belt boy to come with me that he told me it could be the door's battery problem. He called maintenance and the batteries were changed and I was able to get in. After I took a shower, I went outside for a bit only to discover I was locked out of my room again. They came and changed the batteries for the second time. Then I went out for dinner and still I could not open my door for the third time when I came back from dinner. I was furious so I asked the reception to look for a room that was free of issues. The receptionist told me it's because I've put the key card next to my phone and that affected the card's ability to open the door. I told him that's not true because my key card has been in my wallet the whole time and it was the door's batteries problem. He then showed me a log book of how many people have changed their rooms that day due to the key card's problem and there were a ton of them having the same issues with the door/room. I reiterated that it's not my key card's problem and that I would need a new room again. Finally he assigned me to another room and sent me off with a belt boy. When we got to the third room I've been assigned, I was upset to find out that room wasn't free - there were people staying inside! Of course, I had to go back to the reception and ask for another room again. All my time at the resort was wasted on unpacking, packing, and changing rooms. That's it. The customer service is extremely slow, condescending, apathetic and incompetent. The guys working on the beach/selling tours are extremely flirty and inappropriate. I had one guy touching my hand, stroking my hair, and others asking me for my number etc. There were tons of seaweed on the beach and there were many workers trying to get them out of the water everyday but that didn't seem to help. To be fair, the food was amazing and shows were good.

Great family resort

The food at the buffet was fantastic. The pools and entertainment were perfect for people of all ages. I was disappointed with the beach. Too much seaweed! Overall, it was a great family experience. Fun, clean, accommodating, and helpful.

Amazing Resort

The resort was great. Very relaxing with lots of entertainment. Feels like you could be on vacation everyday! Embracing everyone's culture also made the guests feel at home 'Canada Day was the best Canada Day ever'.. from the mouth of our kids

Amazing resort

Pleine d'Activités (Zumba, dance, jeu...), Excellentes Spectacles (Show time), Buffet très bon, j'ai présenté à mes amis et attiré 4 couples viennent au resort avec moi au dernier visite, moi même c'est la 2e fois et j'ai envie le visiter encore

Great Vacation

The Grand Bahia Principe Bavaro was excellent. The food and service were both great. Would return to this same resort any day. This was our 3rd stay thee. We were in the adult section Ambar green twice before and this time in the bavaro section and would try and go back to the adult section next time. Everything was clean, food great overall stay was very good.

Great resort!

The rooms were very clean, albeit the bathrooms could use a fan, but we weren't spending much time in the room anyways. The food was very good. Even if you're picky, there's something for everyone. The Italian restaurant was delish! I recommend the lasagna. Entertainment was good. Don't miss the Michael Jackson show! The pools are clean and the staff are pleasant. The shuttle bus drivers are very accommodating...shout out to Alejandro!!

Great Girls Getawy

Just back from a 4 night getaway with 8 girls. The resort is so big and has lots to do, there is something for everyone. Check in went smoothly and we were all located conveniently in an alcove in building 33 which was the half way point between the beach and the lobby, along with a pool just steps away. It was the perfect spot for us. We had an issue with one room having a king size bed rather than 2 single beds but they quickly fixed that and brought in an extra bed. We also had a num [... read more]ber of issues with two of the safes in our group but the maintenance staff were prompt in getting it repaired. Had it not been that we had 4 rooms so close it would have been a bigger issue due to worrying about keeping our personal possessions safe. The only other issue was that the AC was not strong, so the rooms were a little stuffy and warm. We managed to go to 3 ala cartes and enjoyed the meals and as they knew it was one girls birthday celebration they came out and sang and danced at each meal, making the outting more special. The pools were great, so refreshing and spread throughout the resort. The carts taking you around the resort were regular and no issue if one was full to wait a couple minutes and another one would come along. All the staff were very friendly and always willing to assist. The beach was beautiful and you could walk forever in either direction. With the seaweed rolling in, staff were busy raking to keep it as clean as they could...not that the resort has anything to do with seaweed, that's Mother Natures issue. The getaway was too quick but we all had a great time.

The Grand Bahia Principe Bavaro Resort is a excellent resort

The Grounds were extremely well kept. The people were very friendly, helpful & a pleasure to be with no negatives at all. The food was amazing very fresh, Incredible variety, hot when required wonderful ripe fruit ( Pineapples,Mango ). Our villa was #25 as we asked to be close to the beach ( 3 minutes ) also close to breakfast & Lunch pavilion next to beach, Limited beach area for each resort ( cabanas & loungers ) each resort had their own section. The room was spacious & clean kept neat & [... read more] clean every day. The only negative part was this particular time there was a lot of seaweed in the water & washing up on the beach, the resorts had groups of workers working 12 hours a day & tractors & JCB removing the piled up seaweed every day not possible to keep up while we were there. As a coffee lover ( I roast my own green beans to ensure the coffee is fresh ) the coffee in the resort was the only thing I had any disappointment with yes it was drinkable but compared to the food not on the same quality. So to sum up this resort was a fabulous experience defiantly recommended. I just remembered I did notice some very unsafe electrical outlets on the beach close to the restaurants, broken boxes with wiring exposed this should be repaired correctly. Thank you

Exceptional Stay!

A beautiful place to stay. The grounds, food, and beach were perfect. I will highly recommend this resort to my family & friends. The price we paid for this vacation would equate to a 3 1/2 star resort which made our stay even better. This is our 2nd visit to this resort in the past 2 years.