Great resort!

We went To Valentin Perla Blanca during the third week of February 2022. We had a great time. The staff were very nice and helpful. We got the privilege package which we felt was worth it as it included: premium drinks, separate bar/lounge area, private concierge, a lobster dinner, a half hour massage, private area on the beach, a bottle of rum. We found the food to be very good and no shortages of any foods, alcohols or mixes. One issue we had was that in the public washrooms in the main buildi [... read more]ng, sometimes there was no toilet paper so we always carried a roll on us! The beach was wonderful and we spent most of our time there. We very much recommend the resort!

Great Getaway!

There was a breathtaking view as we entered up the lobby steps, looking past the wonderfull bar out to the ocean beyond. The staff members were pleasant, friendly and always willing to help. Food was much better than expected and gave us enough options to avoid the boredom of eating the same things. Rooms were clean but need some upgrades and TLC. The pool was a nice area and kept clean, with a variety of areas to sit and relax. The pool workers provided cushions which helped as the chairs are a [... read more] little worn out. It was not too busy anywhere as the resort was only at about 20% capacity. Overall a worthwhile experience!

Best Beaches in the World!

In a country that is suffering, this resort & its staff give their guests the best of what they have. They are always cleaning, & smiling! The gardens are lovely. The entertainment crew are friendly & high energy, the dancers are spectacular. Although they spray for flies/fleas, bring insect repellent & after-bite. Don’t be picky about the food when Cubans may be starving- there is plenty for tourists: lots of pork & chicken, delicious rice dishes, lentils & chickpeas, cold cuts & cheeses, and [... read more] some fruits (pineapple, guava, papaya) & some veggies (potatoes, carrots, tomatoes, cucumbers, cabbage, eggplant). The waitstaff & kitchen crew try to please (but need to use a bit less salt sometimes). Bring your own “water” bottle for drinks; to cut down on waste/cups. The beaches truly are the best in the world- so relax & enjoy. I’ve been twice and can’t wait to go back!

Valentin Perla Blanca

Excellent service ….staff is amazing , weather was excellent and resort was kept clean Best beaches in the world . Entertainment was really good and no shortage of food at this resort.. over all I give this a 4 out of 5

Teriffic resort

Excellent great room. Grounds were very nice.staff were terrific. Poolside was very well organized. Needed to be able to get to others areas with very little difficulty. Would recommend this resort to any one looking for a Cuba Holiday. Would go back again.

February Getaway

For the price we paid for 10 days ($1139), expectations were actually exceeded. The weather & beach were fantastic so that was another bonus. Pools are great but the cleaning of them & frequency could be improved. Only half the resort was open but plenty of selection when it comes to food. We always found something good to eat although the selections were the same pretty much each day and items cold on buffet. We had some standing water issues in our building just down from our room and thousand [... read more]s of insects covered the entire floor for the entire 10 day stay. We notified the front desk but only two days the water was mopped up. There were a couple of unused rooms leaking water out so the water just returns to the hallway each day and then thousands of bugs sit in the water, it was disgusting! Pros: beach, pools, selection of food, huge buffet, nice friendly workers, Cons: bugs, wifi, food-basic, no vodka the entire week, no beer a few days, lots of smokers everywhere, dirty pools, rooms basic,

Awesome remote beach

The staff and services are amazing from the minute we arrived to the last day on checking very efficient. The hotel, restaurants, and room are up to standard in comparison to other resorts. We were frustrated waited a long time in line booking a la cart dinner. I wish they have an online systems we can book in advance before our arrival.

Deceiving

We went to Valentin, because of great reviews about the beach. Unfortunately, big rocks were all over the beach and the start of the sea. We arrived at 1AM, but the room was clearly not ready: fridge was empty, no beach towels, only 2 single beds (we were 3). Half the resort was left to ruin. The other half was good. We moved to Memories, thanks to the Sunwing representative, there we had a wonderful beach, and great service.

Amazing spot! Been twice, will return!

The west side was open, east side still mostly closed. The open side and common areas are in great shape and the beach is awesome. The best quality of this resort is definitely the staff. They are so welcoming and friendly, it seems to put all guests in the same frame of mind. I've made several friends. The food is good for Cuba, few shortages. The lobby bar, snack bar and pool bars are always a great place to visit. Rooms are basic but who goes south to sit in the room? Excellent enter [... read more]tainment, beach parties and 24/7 food / drink. I can't wait to get back there :)

Valentin Perla Blanca

Grounds need alot of work. Very long grass by our building. Don't think that the grass has been cut since the resort has reopened. Only one show in theater in the week that we were there. We've been to this resort in 2017 but resort has gone downhill alot since then. Very friendly staff. Impossible to get maintenance to fix anything in our room. Toilet was running all week and 1/2 inch space around entire door frame.

Great get away

Everything was great. Water runs short sometimes (for the shower and the sinks). Wasn't much of a problem though Great beach, good drinks, fun entertainment, and lovely staff. Bugs can get a little bad, but that's everywhere 😂

Valentin Perla Blanca

An amazing job of reopening a resort after 2.5 years ! The food was better than expected and the current staff well trained and courteous. One of the top 10 beaches in the world ! Note that there were a few mosquitos so take bug spray. Some liquor items (premium brands of alcohol as previously available: vodka, tequila, Baileys) were not available with the Alegance Package Some buffet items were missing (no decaf coffee, orange juice). Anything you can bring for the staff is greatly appre [... read more]ciated. Canadian coins cannot be exchanged by the staff at Cuban banks and American money must be sold on the “black market” Tip with Cuban pesos.

We had the best week!

Very friendly and relaxing atmosphere. The staff was amazing, very kind and attentive. The rooms and public areas were clean and as expected. Free wifi wasn't expected but was a nice bonus. The beach and pool were awesome, lots of different areas to explore each day (there are a few separate beaches and mini pools within one pool area). The food was so much better than I expected (I kept hearing the food in Cuba wasn't the best and I am a picky eater but I liked everything I ate). 10/10 will be  [... read more]returning and would recommend!

Different now

We have been in this resort four times before but this time was different. The resort just opened after covid so half of the resort was still closed. We received a la carte dinners every night and the food was very good. Not the same with the drink selection at the bar, which was very basic. But the bartenders were excellent and entertaining as always, and we had a good time at the bar every day. The biggest change was that Cuba devaluated their currency and the only acceptable payments anywh [... read more]ere was credit cards and cash for which they used conversion rate 1 CAD = 0.67 USD. The biggest surprise of them all was that the price of a bottle of rum at the resort was about 30% higher than at the airport. Over all it was a good trip. Sun was shining every day and the empty beaches were absolutely amazing.

Resort reopens

The resort was at 10% occupancy when we arrived. It reopened ( after Covid) 12 days before our arrival. Needless to say, we were treated really well and the resort property/ beach was beautiful. Was disappointing that we booked “ privilege package” because we did not know about the low occupancy. This was a waste of 500 per person and not necessary .Wish travel agent had told us.

Great place

Excellent staff vacation was from nov 11-18 2022 when we got there we had just found out that the resort had reopened on nov 1 WE HAD RESERVED A FEW MONTHS PRIOR AND WHAT WOULD HAVE HAPPENED IF THE RESORT WAS STILL CLOSED ?????? Because of nov 1 opening some services were not opened Buffet restaurant closed all week but opened on nov 17 our last full day. Only 2 a la carte restaurants opened but they changed their theme every day It was difficult to get our Lobster dinner as it was  [... read more]cancelled the day we made the reservations(wednesday) thank goodness we were able to get it on our last night Not all bars had the proper inventory of alcohol example the pool bar did not have vodka or tequila until later in the day Tomatoes and tomato juice were non existent Bacon available 3 out of the 7 days I understand that it's probably taking time for them to replenish inventory Also there were only 160 guest booked for the week which is less than 10% capacity Overall this is the best cuba resort i have done

Disappointed

We arrived at the hotel late at night.. nobody to direct us or help with our luggages.we received our room key and waited a long time for assistance or direction for our room but none available so we walked around the resort with our luggages in the very dark night with no clue where to go, being bitten by a storm of bugs. Once we finally found our room. It was very dirty. Toilet paper pasted on the bathroom wall beside the toilet. The sheets had blood on it and lots of sand. There was even  [... read more]a smashed mosquito on the wall on top of my bed. We did not gain weight at this resort.. I was not very impressed with the food either. Not to much option. There was wieners in almost everything. Lots of wieners. No slush for our drinks either . So warm drinks. Staff was nice, beach is very beautiful and pools also. Not much lighting at night and we had no more bugs for the rest of the week. A group of My friends said that was their favorite resort in Cuba But after my experience , they are thinking twice about going back after Covid.

Not the best experience

We arrived to the resort with zero guidance. After we received our room key we waited with no assistances or directions to get to our room. We roamed around the resort with our luggages in the dark getting bit by bugs non stop. Once we finally got in our room it was filthy. There was toilet paper on the wall, sheets were dirty and very dusty. Majority of the food items were unavailable and hot dogs was in mostly everything. The bugs were only awful the first night no complaints afterwards. A la  [... read more]Cartes were great. Weather and beach were nice as well.

Good resort

Service was not good , no soap and no toilet paper in washrooms. Telephone not working in room , would not be able to call in emergency. Room nice and clean. Took four days to get a working coffee machine. In the morning coffee cold most of the time. Excellent beach and pool. Food average. For non alcoholic guest not soft drink available most of the time.

Nice Resort

The resort has beautiful grounds and gardens. Hotel room was very good. Concern with lack of hot water for the showers. Food was good. Lack of beer during the day was a concern. The staff were great! The Cuban people are so gracious and kind.