Awesome 2nd Visit

Just got back from a great week at ABBWR (Akumal Bay Beach and Wellness Resort) Awesome staff at all levels. Several staff even remembered us from 4 months ago!! Service and attention to detail all the way. Also, the largest aquarium at your disposal right off the beach. Dinners were great and the little touches like finger cloths to freshen before dinner, the unique welcome drink in each restaurant and the wonderful selection make a huge impression. Looking forward to booking our next visi [... read more]t in the fall

Amazing Resort

I loved everything about this resort :) Food was great our rooms were great. Beautiful beach and grounds :) The staff was very attentive and just all around friendly and helpful will be returning to this resort

Amazing resort

Great smaller resort that is not party central great for young families and people who want to have fun ,but not a million people beautiful beach and great entertainment during the evenings also very close for day trips.

Great resort

Beautiful resort, grounds and the beach. Rooms are large and have beautiful ocean views, but there were some small maintenance issues - sliding door to the balcony was very hard to open, tv wasn’t working very well, shower was turning cold to hot within seconds. The food was good at the buffet, and there are four great restaurants. Fantastic yoga studio with great instructors and a gorgeous ocean view.

Second year and we’ll be going back!!

Everything about this resort is amazing - attentive staff, great food and drinks. You can swim with tropical fish and turtles from the resort’s beach - no excursion necessary. Like many people that go to this resort, we are repeat visitors and we will definitely be back!!

Beautiful Relaxing Resort

Akumal Bay is a nice small resort with all the amenities. Rooms: All rooms have a view of the ocean and are quite large, clean and well maintained. Cleaning was done daily and bar fridge replenished. Food: Although the buffet is small there was always a good selection for everyone. Beach sushi bar is excellent as well as the 4 A la Carte restaurants (no reservations required). Staff: This is where the resort really shines. All staff are very friendly, helpful and accommodating. I'm ter [... read more]rible with names so I can't really point out anyone in particular who went above and beyond but service was always fast and friendly Activities: Not a large amount of activities to do compared to big resorts but the beach was beautiful and great for snorkelling (turtles and fish are right in this bay).

Wonderful and Relaxing Resort - You couldn’t ask for more!

This was our second trip to this wonderful resort and we are considering returning next fall for our third. It has everything you could desire. You can exercise daily, relax by the pool or beach, participate in yoga, volleyball, Pilates, spa, pool exercises, paddle boards, snorkel, etc. It’s your choice to do whatever you want. The food is exceptional at both the buffet and the a la carte restaurants. The staff are the “best”. The rooms are very well appointed and every room faces the ocea [... read more]n.

Snorkel-fest ! - Akumel Beach and Wellness Resort

Great beach hotel with views -our room (in the 4000 block) was a few minutes walk from reception but literally 25 metres from the sand Great choice with loungers in the busy snack bar area, beds by the pool or along the quieter sections of beach The free snorkelling on the hotel beach with coral reef and turtles eating grass in the shallows was an AMAZING bonus. For better coral and fish, swim out a few hundred metres and it was incredible!. Rise and Shine and Hatha Yoga classes were r [... read more]eally good, lasted over an hour and lots of ability levels catered for. Aquafit good fun at 11am daily and keeps you from feeling guilty! cocktail and waitresses in main bar very good; live music to 10:30-11pm every night had good atmosphere; more suited to 40+ ages Downside: service at breakfast in main buffet not so good; not very organised and waiting ages for coffee. Rooms very plain and ordinary, but clean Food overall very good. LIMA restaurant menu a bit restricted and wished Pelican snack bar had cold cut sandwiches and baguettes as a bit limited to fried options. Would recommend - loved it all!

Paradise

This visit was our 5th in 3 years to this resort. I think that tells it all. It is perfect for us. Small with just 300 rooms all facing the ocean. Each room has a balcony with a 2 person hot tub! The staff is amazing. Kind and eager to serve you. The food and drinks are delicious. 4 al a carte restaurants and reservations are not required. The buffet also serves a large variety of great food. Snorkeling from the beach is the highlight of the vacation. Turtles, stingrays, lots of colourful f [... read more]ish and even the odd barracuda. Can't wait to return.

Great location

The location was great. Yes took awhile to get there from the airport but well worth it. Small resort offers a Big Bang for your buck. Snorkeling amazing!! Beach prestine! Food good with lots of variety. Rooms very clean

THIRD TIME STILL A CHARM

SMALL RESORT RIGHT ON AKUMAL BEACH GREAT PLACE TO CHILL NOT TO PARTY,THE STAFF IS AMAZING ,FOOD GREAT, JACUZZI EVERY ROOM, BUT IT'S ALL ABOUT LOCATION EACH ROOM HAS OCEAN VIEW BONUS, ONCE AGAIN A BIG THANKS GOES TO THE STAFF WHO CATERS TO MOST EVERY REQUEST

Disappointing Resort

We were extremely excited about visiting this resort as the reviews were excellent. However, it, unfortunately did not live up to these reviews. We have travelled for 30 years and perhaps we have become too spoiled but we certainly expect good service at any 4 star resort. We booked with another couple and requested the same bldg but upon arrival were put in opposite ends of the resort. So, after discussions with 3 front desk staff, we were moved but had to wait until after 3pm the next day. The [... read more] day after that our toilet broke. 3 times through the week, we had to search for toilet paper as housekeeper was not replenishing. The same for shampoo, twice. We leave a $3us tip every day under the pillow but after 3 days we stopped. One positive thing I can say is that the beds are very comfortable. The buffet staff, other than Carlos in the a/c dining room ( who was excellent), left much to be desired. On Carlos’ day off, I couldn’t find a server so had to pour my own coffee. The food in the buffet was just ok. A lot of mushy weird looking casseroles. The beach was nice, seaweed was cleared quickly and efficiently, but there is quite a few rocky areas. I would recommend water shoes. The biggest disappointment for we Canadians is that there was no good Canadian rye whiskey. This resort didn’t even have Canadian Club which is pretty much a standard in most resorts but this resort only had LTD rye which is complete swill. The grounds are kept beautifully and the pools very clean. There is no way that this resort should be rated a 5 star, we could give it a 3.5. I would recommend to the managers to watch their staff in terms of customer service because as soon as your backs are turned work ethic stops. The couple we travelled with stayed at this resort 2 yrs ago and loved it which is why we elected to go this year, however with the mediocre food and the seriously lacking service, none of us would return.

The Best !!!

Great resort lay out smaller with a very relaxing feel ! The staff are what separate this resort from any other i have been too ! They are amazing at meeting any request you may have . Thank you Patricia ...Marbella ...Marcello for the great Beach Drink service . Entertainment Gals Rubi and Fernanda and so many others who went out of there way to take care of us ! See you again soon . All the best Jimmy 1 and Jimmy 2

Great resort!

It is a great resort with the most amazing staff. Sadly with social media, it has become well known and is very busy and hard to get a reservation now without booking months ahead. There is also a much larger European number of guests now also because of this. Sadly the majority of these people are heavy smokers. Spoke to the resort about making a smoking and non smoking section because of this and they are considering it as I was not the only person to raise this concern. These people are s [... read more]moking on the patios which makes the non smoker or those sensitive to cigarette smoke have to keep their patio door closed and miss the sound of the crashing waves. A big part of the ambiance of this resort with all rooms facing the ocean front. Other than the above, it is an amazing resort with amazingly hard working staff who remember you from year to year.

The perfect resort

We loved this resort. We loved the food, the staff are all super friendly, the beach is beautiful and there is a reef right off the beach so the snorkeling is great! Istanbul smaller and more intimate so we loved that about it and our room looking into the ocean was amazing. Only great things to say about akumal bay beach and wellness resort!

Great place

We like it a lot.Food,beach,location.Snorkeling on your steps,jettub on balcony,paddle boards,yoga.Will be returning next year for sure.Would recommend to get penthouse for full body tanning entusiasts.

Stunning Resort!!

This hotel did not disappoint. From it’s picturesque landscapes to it’s well maintained property and incredibly friendly staff this was a vacation we will never forget. Be sure to visit Juan at the excursions desk, he was beyond helpful with informing us about the area and recommending some unforgettable experiences. We will certainly be back Akumal Bay! 😍

Awesome sound meditation

I had awesome sound meditations at this resort. Rene Najera led the meditations with a wide variety of instruments that guided me to a deeply relaxed and peaceful state. He created sound harmonies with his Tibetin singing bowls, a gong, a Didgeridoo, a kalimba, a handpan drum, chimes as well as his voice. I suffer from insomnia and the evening sound meditations left me feeling grounded and calm and I slept really well. I attended all the sessions I could. They are offered 6 days a week and  [... read more]there is no charge for attending and you just show up, you don't need to sign up to reserve a spot. Many thanks Rene!

We will be back...

We had a great time, the hotel is clean, the staff is friendly and the food was great. The ocean and sandy beach are amazing so we spent most of our days there. There is live entertainment every night and the lighting and ambience added to our experience..I really have nothing bad to say about Akumal Bay wellness resort.

Amazing!

Our stay at Akumal Bay Beach and Wellness Resort was fantastic! The staff were friendly, the resort was clean, food was great, beach was amazing! I am already looking at rates to return...the snorkelling was amazing, lots of different fish to see right at the beach and of course the majestic sea turtles. There are plenty of activities to keep you busy from yoga to volleyball, paddle boarding, and painting. The little town at the end of the beach is perfect for a little shopping and a beverage. S [... read more]uperb resort!