Dreams Jade Resort and Spa: Great place to vacation

the grounds were very well manicured, beautiful pools and beach views, staff did a great job of keeping the beach free of seaweed and very well manicured food was very enjoyable and was of great quality - portion sizes small in a la carte restaurants but you could order as much of anything as you would want. the buffets had plenty of selection and you would be hard pressed to not be able to find something you like even if you are a very picky eater. staff very friendly and courteous and yo [... read more]u were never pressured to tip although based on the excellent service it was appropriate to do so often the rooms were kept very clean and luxurious with refreshments replaced daily and more often if need be

Dreams Onyx Resort and Spa: Nice resort but lot's of kids

We just returned from a week at Now Onyx Punta Cana. We were there from March 22 - 29. We didn't realize when we booked that this week coincided with American Spring Break, it often felt we were at a kid's resort. Even when we upgraded to a Preferred Private Plunge Pool suite on the Adult side of the resort it was the main hang out for the college age kids. The Preferred Club down by the rooms was often the hangout for the under 18 crowd. Kids are allowed in all but one of the Preferred Clu [... read more]b restaurants. As a couple looking for a quiet, relaxing escape from our busy lives at home we were disappointed. The resort itself has a nice tropical feel to it but not always the cleanest especially mornings at the bar area outside the restaurants. The food was good though not a big selection. The food at the a la carte's was quite good. The rooms are a good size but the shower and toilet are a strange setup as they are in a small area together with an open shower. Plenty of clean towels and housekeeping checked in again in the evening to see if we needed anything. The traffic in the hallways is very loud (when you are in your room) and we were woken up frequently during the night with people in the hallway. Housekeeping did a good job of the room. The beach and ocean were fantastic. They were constantly working to clean the seaweed but there was quite a bit of garbage in the sand around the loungers. We didn't spend any time at the main pool as it was quite loud with kids of all ages (from infant to teens). The adult pool was quieter but if you weren't out before 8am you weren't getting a lounger as people were out early and "saving" them. Every morning was a hunt for pool towels as they didn't seem to bring them out until 9am or so. We learned to bring fresh towels to our room in the afternoon so we had them for the morning. Our Concierge Moe was fantastic, he visited us in person a couple times a day, ensured our requests for our minibar were done daily. He even arranged and personally escorted us to dinner one night at the French restaurant at Breathless. I can't say enough good things about him. The staff at the resort were some of the friendliest I have ever come across, they always had a smile and cheerful "Hola" when they saw you. Now Onyx Punta Cana would probably be a very good resort for those travelling with kids of any age however for people travelling without kids I would recommend going elsewhere.

Dreams Jade Resort and Spa: So clean you can eat off the floor

Every aspect of our experience was a 10/10. We felt very safe during our trip and the staff members were awesome! This was my girlfriend and my first trip out of canada/USA and we will definitely come back, that's a promise. Mucho garcias!!

Dreams Royal Beach Punta Cana: Beautiful Resort

The resort was beautiful as well as the rooms. The beach was beautiful also. Most of the staff were very friendly. The entertainment was poor because it was geared more for the children then for the adults. We didn't like having the kids mixed in with all the adults. There should have been an adult side and a kid side to this resort. The only restaurant that was very good was the Blue Grill. The buffet and other restaurants were lacking better quality food. We found that management were al [... read more]ways trying to upsell the other resorts they own. The $200.00 dollar resort credit is a joke. In order to use the resort credit, you could only use a certain amount of credit for a service and then you had to pay the rest. The prices for the spa were outrageously high. Even though the resort and beach is beautiful, we would not go back there mainly because of the poor management of the resort and for the fact that this resort is not geared to the adults.

Dreams Jade Resort and Spa: Now Jade - great ocean views ... great infinity pools

This resort is beautiful with great ocean views. The rooms were large enough and clean. Restaurants and Buffet were above average and room service was prompt and tasty. The resort was on top of the seaweed on a regular basis as needed so the beaches were walkable and swimmable. Being close to Puerto Morelos was great and we walked there regularly in 45 minutes. The entertainment team needs some work and the evening shows were adequate. Good food, good drink, great resort overall. It wa [... read more]s are 2nd time there.

Dreams Sapphire Resort and Spa: Top notch service!

That's what you can expect when you stay at Now Sapphire! Staff was amazing and service was outstanding. Everyone was cheerful, friendly and helpful. Grounds were amazing, pool was beautiful and the beach was lovely. They were battling seaweed while we were there which made it undesirable to go in the ocean. Food was good! Lots of choices! Great family holiday. Would definitely recommend!

Dreams Onyx Resort and Spa: Great resort

The resort itself was really nice and very big. There was so many parts to the resort and a lot to do. It was children friendly and it also had an area that was for adults. The breakfast food was really good and a lot of variety. Best yet

Dreams Sapphire Resort and Spa: Wonderful family trip

This is a smaller resort with amazing staff. The food is great, the rooms clean and comfortable. Our room was cleaned daily before noon and nightly turn down service provided. We went to the beach each morning and spent later afternoon at the pool. There was lots of activities during the day and nightly entertainment. The favorite staff response is “it is my pleasure”.

Dreams Royal Beach Punta Cana: Beautiful resort

Our stay at Now Larimar was great! The grounds and beach are beautiful and well kept. Our room was very spacious with a great view. We found the glass wall between the bathroom and the living area a little ackward as it did not provide much privacy. Overall the service was good most of the time. Special thanks to Gladys from the Preferred reception area who was always so helpful and pleasant.

Dreams Royal Beach Punta Cana: Lovely vacation stay!

Went with a group of 8 people. Resort is extremely well maintained. Grounds were beautiful and lush. Staff was lovely and friendly - never pushy. Celebrated a special birthday while there and the staff at the Italian restaurant went out of their way to provide us with a delicious birthday cake and fun experience. Wilki and Naikol were our favourite servers at the buffet. Food was great - loved, loved, love the Italian restaurant and the Steakhouse was our second favourite. Rooms were love [... read more]ly and always clean. The beach is beautiful and the pool was great too! The only thing we didn't care for was the push to discuss timeshares when we first arrived. We were all tired, hungry and thirsty and the only thing we wanted to do was get to our room to refresh and change then find food and drink.

Dreams Onyx Resort and Spa: Fabulous vacation resort

The Now Onyx is a wonderful resort! Everything about our stay was superb: the staff, the cleanliness, the food, the beach, the pools and grounds. My adult daughter and I were in the family section and it was wonderfully quiet and calm, yet also had good entertainment and easy access to the adults-only Beathless next door. We highly recommend this resort.

Dreams Onyx Resort and Spa: Great resort

Had a great time at now onyx Punta Cana. The rooms, property, and staff were all outstanding. In particular, the wait staff on the beach were great, especially Mariya. The food was very good, but on occasion it lacked a bit of quality. For instance, I ordered spaghetti bolognese at the Italian restaurant, Capers, and it was not very good. I asked my daughter to try it, and she said it reminded her of the canned spaghetti she ate as a child.

Dreams Royal Beach Punta Cana: Beautiful Getaway

This is a beautiful resort, very clean with exceptionally attentive personnel. We were treated like VIP guests the whole time We have only one concern which needs to be mentioned. There are two buildings to this resort. Upon arrival we were nor aware that our rooms where across the road a short ride from the lobby. From this building to the beach is roughly a kilometer. Fortunately my mother and I were able to be relocated to the main complex as it would be impossible for my mother to go bac [... read more]k and forth. My brother however had to stay at the other site. This aside, the food was very good with unlimited access to the a la carte restaurants. I would definitely recommend this resort but insist on a room in the main complex

Dreams Onyx Resort and Spa: Best Resort!

My mother and I loved the Now Onyx Punta Cana. The facilities and the beach were beautiful, the staff were exceptional and so friendly. We both found the food delicious, especially the a la carte restaurants. Very relaxing trip. We would definitely go back to this hotel! 10/10

Dreams Royal Beach Punta Cana: nice place

Overall we found this resort very clean and staff was exellent. Food and drinks was great as was the entertaiment. Beach area was clean and not crowded. Didn't like being blindsided by the sales pitch from Unlimited Vacation Club.

Dreams Royal Beach Punta Cana: Wonderful Vacation Spot!

We have just returned from a 7-day stay at the NOW Larimar in Punta Cana. We have nothing but good things to say about this resort. This is our 5th stay here. We stayed in the former NOW Garden as well as the main resort. We were treated exceptionally well. The food is great with a lot of variety at the buffet and a-la-carte restaurants. You won't go hungry! The beach is outstanding and the seaweed is removed daily. You can walk for miles, the view never gets old. The pool [... read more] areas offer relaxation or pool activities if you want to participate. The serving staff and Entertainment Team work hard to keep everyone happy. The grounds are spacious, well maintained and beautiful. The rooms were clean and comfortable although nothing changed too much in the last few years. We have to say it feels like home and it's good to see some of the same staff again.

Dreams Royal Beach Punta Cana: Terrible Room Location

We have been to Punta Cana many times and stayed at many different hotels and I would have to say I would not recommend this place (Now Larimar) for seniors. We were approximately the length of 5 football fields outside the lobby, then at least another 3 or 4 football fields from the lobby to the beach. It is a lot of walking for anyone with sore knees or hips that a lot of us have ( the over 60 crowd). I ended up with large blisters walking to the beach. We did of course ask for a room cha [... read more]nge but were told the hotel is full (ha ha ) , however I am sure a lot of people in this section did the same thing. The rooms were very small compared to other rooms. We were definitely in the 2nd class section though we paid the usual price. They did say we could upgrade to the "Preferred Club" for $60.00 USD a night!!! The preferred club is what the hotel is all about. They had 2 pool, private reception rooms, upgrades amenities and what I thought was not very nice, a big restaurant by the beach for them only. Everyone else had to go up to the main buffet for lunch or eat at a small out door snack bar. The hotel itself has a lot going for it, very clean, good food, a lot of a la cartes, prompt service , etc. If we hadn't been stuck in no mans land , it would be pretty good. In the future you might tell the over 60 crowd they should probably go to a different hotel where you might walk a good distance but not miles.

Dreams Onyx Resort and Spa: Luxurious resort

Now Onyx This is an absolutely beautiful resort. Upon arrival you are handed a cold cloth to refresh your face. The check in process went flawlessly. The personnel is always upbeat and friendly. The rooms and grounds are upkept meticulously. The food is 5 star. I would recommend this resort for both family and couples.

Dreams Onyx Resort and Spa: So beautiful!

Hotel was extremely clean. Nice sized rooms. Walk in shower, jacuzzi on every balcony. Light up mirrors. Pools just outside your sliding door. Hotel staff were excellent. Food and brinks were amazing. Lots of umbrellas on the beach. Sand was soft. Love having the freedom of going to the breathless and dreams resorts. No wristbands required. Just a really beautiful place!

Dreams Royal Beach Punta Cana: Disappointed

On four occasions we advised four different individuals that are jacuzzi did not work. At no time did anyone contact us to have this fixed. It was broken when we left. Our television did not work properly; for some reason it kept coming on at night. This was eventually fixed, but did disrupt our stay the first couple of nights. You advertise that we have a bar in our room that is checked and restocked each day. Our bar was not restocked the entire week. We were asked to go to a meeting not [... read more] realizing it was a high-sell time share 90 minute meeting. We thought we were attending a meeting to find out about our return information. We really felt intimidated. Our flight was delayed due to technical problems with the plane which was not the resorts fault, however, I waited 90 minutes while the transat representative was on lunch only to hear, nothing they could do about helping us book a room in Halifax for that night to check with the hotel representative. The representatives from the Now Laminar looked and me and advised not their problem and nothing they could do and went to the next person about their concerns. We found it difficult to get a seat at the pool, as most were reserved by placing towels on the chairs and empty most of the day. We also asked about an upgrade upon our arrival on Tuesday and were advised, maybe Sunday night, the price will be $40 or $80 depending on where were placed which we were willing to pay, But, this would really only have been for one day, Monday. I understand the resort was full, but there did not seem to be a problem of getting upgraded if we bought your unlimited time share for $27,000. This experience was good on many other fronts.