Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(148 Reviews)

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Stephen59  - 

Verified Purchaser

Beautiful Resort

Grounds are well kept. Pool is amazing, Beach is well kept Lobby area is always hopping with entertainment. Enjoyed the a la carte restaurants. Variety of food choices at the buffet was a little lacking, but always found something to eat. Found the snack bar by the pool was a good option. Our room was exceptional and we had a great view of the ocean.Rooms are kept well cleaned.

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Private  - 

Verified Purchaser

Amazing beach

The resort is very nice, beautiful large lobby area with a bar, nice swimming pool, amazing beach where you walk along for 2km. Rooms are clean and modern. Food mediocre, not a big selection and variety. General shortage of everything is visible. However, you don't go to Cuba for gourmet dining. You won't starve there. Public toilets in the resort are dirty.

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Johnny  - 

Verified Purchaser

Nice resort.

This is our second time at this particular resort. The beach and protected bay are outstanding. Our room was ok, but starting to show signs of wear and tear. The buffet was good. No issues with any of the food. The staff are all amazing. Super helpful and friendly.

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JanM  - 

Verified Purchaser

A Very relaxing Vacation Resort

We loved the beach, the resort it self had a few issues public washrooms could use some work, needed to be up dated. The room was comfortable and clean. Great staff all very friendly, In the two weeks we spent with them they were painting and sprucing things up. We definitely would return.

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Stevev78  - 

Verified Purchaser

Awesome Resort!!

First resort in Cuba that we will be back to. The beach was beautiful, the people will go out of their way to make you happy and the food at this resort is really good. Very clean resort too they are constantly cleaning. Definitely recommend

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MrManzie  - 

Verified Purchaser

Incredible Resort

This resort is huge. A 1.1 km walk from lobby to the other end. First the negatives: the buffet was only so-so, a pipe broke and we were out of water for a day, occasionally ran out of beer at a certain bar (just went to another bar), music at the pool a little loud at times. 1.5 hour bus ride from the airport. Small inconveniences. On the plus side, the lobby was large and impressive. The pool was beautiful. Didn't stay in the Adult Zone this time, but their pool and separate snack bar w [... read more]

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Private  - 

Verified Purchaser

Review

Grand Aston Cayo Los Brujas is a beautiful resort, filled with lots of fun activities and entertainment. We enjoyed the available water activities the resort offers. Services at the bars and restaurants are great, however there were a lot of restaurants that changed locations and we found out last minute. We did not have a good experience at the Cuban Restaraunt. Service was not so great as we waited for our table for a long time and was not greeted in a friendly manner. The food took a long tim [... read more]

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T&A.  - 

Verified Purchaser

The Good, the Bad & General Advice

The Good -Awesome staff in the restaurants, buffet, and bars (avoid the main lobby bar though) -Hotel was nice, nice pool, and always something going on (poolside entertainment, evening musicians in the lobby, shows in the theatre) -Food – not as bad as I thought; enough selection and seasoned well; fresh fruit/veg (without stomach issues) -Wifi – the fact that we got some free wifi (4 hrs I think total) was great as we didn’t expect any and it was reasonably fast -There’s a tiny  [... read more]

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Jake32  - 

Verified Purchaser

Adequate Resort

Liked the opportunity to book at the adults only portion of the resort. Closer to the beach and it had its own breakfast/lunch/snack building which was much closer than the buffet. Although I would have liked the option to upgrade further to the Fiesta building. The grounds were very pretty and well kept. The pool could have used a vacuum, but not terrible. The food at the buffet was limited and I found it could/should have been at a hotter temperature for items that were cooked. I felt the reso [... read more]

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Mitch26  - 

Verified Purchaser

A lot of False advertisement!

It was very hard to book reservations for the good restaurants, the buffet food was terrible, alcohol drink were not drinkable. Hot tubs weren’t hot they were pool temperature with no gets. Disappointed ☹️ ⭐️⭐️

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El jefe  - 

Verified Purchaser

Cuba - Grand Aston Cayo Las Brujas: very good 4star-excellent time

Travel date: Dec 3 – 10 \ 2022 Airline: AirTranat : no problem, take off \ arrival on time. Cuban Airport \ Customs: no problem easy passage. Transfer via Bus Cuban Airport to Hotel: No problem, long ride approx. 1.5hours. Hotel Check-in: Easy no problem, minutes at counter. Hotel Lobby: excellent, very clean, welcome drink, bright roomy leads directly to lobby bar. Hotel is Family oriented. Hotel Room: I requested top floor \ King size bed. I got top floor but 2 single beds. Not a big [... read more]

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Dianneca  - 

Verified Purchaser

Not Bad

Pros: Nice resort, modern, clean, staff was awesome, food was good we never went hungry. We stayed on the adult side which was nice and quiet and pool was clean. Cons: Beach was nice but....going into the water was not! It was not firm packed sand in the water you sink into the muck. The toilet in our room had a continually leak and every 15 sec. it would fill with a big gushing noise all day and night. After reporting it 3 or 4 times someone came to see it but only slowed it up so it gu [... read more]

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Private  - 

Verified Purchaser

Great Vacation

The Hotel was very nice and not to big. The only negative thing i would is we were in Building 11 and all the even number rooms faced a septic run off and we could not open our door on nice breezy days The Food was very good and this was our 10th trip to Cuba

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TdbAnne  - 

Verified Purchaser

Great getaway for sun and relaxation

We got a great deal just before busy season, so it felt spacious and easy going. The hotel service was great, the staff work hard to please guests. The hotel itself is relatively new, the pool was enjoyable, and had a nice decor. The food was a highlight, being our favourite in all trips. The buffet was always well stocked and had staff to make sure portions were cleanly served. The quality was overall great considering they do have supply issues with things like condiments and a few items  [... read more]

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Desjluc  - 

Verified Purchaser

Amazing Resort in Las Bruhas

Would recommend without hesitation to stay at the Grand Aston Las Bruhas in Cuba. Beautiful grounds, food is good, workers are extremely helpful, room are clean and bright. Con was that there were sand flies, be sure to bring bug repellent. Flew with OWG, and took Select class option. Note that seats are really not comfortable but staff on flight are amazing. I would not recommend buying the ‘Sélect class’ option in Cuba coming back as it was not honored (no beer or wine and no blanket [... read more]

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Andrew  - 

Verified Purchaser

Better than expected

Don’t believe the bad reviews! This place is beautiful. Food was delicious, no matter how picky you are you will find plenty of choices. Public areas washrooms are really clean, our room was well taken care of every day. The isn’t much to complain about. People are really friendly over there. My only complaint is that my vacation there was way too short. Have fun and smile a lot!!! Special thanks to Cindy from Tripcentral, she made my booking a breeze and I received everything that I request [... read more]

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Alex  - 

Verified Purchaser

Great resort!

The Grand Aston was a great resort. We just came back and we were there on the off season. The staff were extremely nice and went out of their way to make our stay enjoyable. The entertainment crew was great. We enjoyed watching the nightly shows and then hanging out with them every night until security shut down the party!

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Edith  - 

Verified Purchaser

Beautiful !!

We were there in August and it was so good to be back at this hotel and Cuba’s amazing beach. Transfers to and from the hotel were great. Very quick check in and check out at front Desk. The rooms were spacious and very clean. The staff at the buffet very friendly, but I think they should do something about the flies around the food, it’s very bad. We just ate things that were cooked in front of us to make sure that it was safe to eat, we didn’t want to get sick, but there was always food [... read more]

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Private  - 

Verified Purchaser

Was Shock!!!

The night we arrive we found out that the shower drainage is clog so we ask to change our room right away. Cleaner took items in our new room, the reason was they thought it was a gift for them. Room are very outdated. Pillow covers smells like body odour. Condition yourself that you are there because of the beach not for food. Make sure to bring spray for mosquitos.

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Maljoaata01  - 

Verified Purchaser

Disappointment.

This is not a 4-star resort. ​The bathrooms in the lobby and by the Buffet do not​ ​look good. I recommend avoiding it. The rooms are kept clean, we missed the coffee maker (which we got after the intervention of a Sunwing [... read more]

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