Girls Trip

The Impressive Resort and Spa was a great, clean, safe and fun atmosphere for our ladies-extra-long-weekend (5 day) trip !!!! We did the parasailing 'tour' leaving directly from our resort/beach (no long bus rides) and the price was reasonable and the parasailing, itself, offered breathtaking 'birds eye' views that you can only get from the sky ! The Staff were not overly pushy or constantly trying to "sell" us things/service(s) - very appreciative that we didn't feel bothered with the offe [... read more]rs - if you say no thank you, you only have to say it once - no pressure !! We had the same serves (CARMEN/LISA ) each day in the buffet- they remembered our drink orders and made sure to introduce themselves, which we thought was great :) A+ to them., they made us feel very comfortable and they spoke english which was also nice. We Easily rate this an 8-9 out of 10...we may have misunderstood the advert, but, there is no room service or food avail after 10:30 pm when the buffet closes. Housekeeping A+ all of our requests were met - extra pillows, towels, bar fridge supplies etc. Swim-up Bartenders Kelvin & Luis also A++++ great guys, friendly and FAST with the drink orders. The Michael Jackson show in the theater was also AWESOME !! Highly recommend going to this show if you can.....great way to spend the evening - nice night breeze to cool off, lots of fresh drinks and people up dancing/enjoying the show. A++ Overall, highly recommend this hotel - very reasonably priced - and the staff do really work very hard to keep the guests happy.... GREAT VACATION !!!!!!

Spectacular resort

This resort is amazing, grounds are immaculate, buffet is awesome excellent variety of food all staff are happy and professional, love their jobs, they treat everybody equally. The nightly entertainment was awesome, if you want to shop go downtown prices are fair and alot better then on the resort, if you wanna go out shopping go to the entrance and turn left just a 5 min walk to shops,we did most our shopping in the grocery stores, alcohol and cigars are cheaper, if you prefer to shop on resor [... read more]t with the vendors, bargain hard cuz you can get better prices downtown. As for excursions we only did one which was the swimming with the stingrays and sharks which was pretty fun, bring your own snorkels, if you can buy a full face smorkle which are fantastic. This resort is definately a 4-5 star. We would definately go back and I highly recommend this resort.

Impressive Resort and Spa

As a repeat customer to this resort we could see that many improvements have been made and are ongoing. We really enjoyed our stay. The staff were very friendly and willing to go extra steps for us. The resort was very clean. Lots of lounge chairs at pools and beach. Swimming in the ocean wasn’t the greatest but they were and are working on improving it.

Everything about this resort is amazing.

This resort is beautiful, one of the nicest we have ever been to. The beach is beautiful and we had no problem getting chairs. The grounds are meticulously manicured. The resort is large but point of interests were easy to get to as a map was given to us upon arrival. The food was very good, always fresh, served hot with great selection. The staff of this resort are its greatest asset as all were pleasant, cheerful and eager to help should the need arise. We were informed during our stay, the re [... read more]sort was in the process of changing owners. We hope the wonderful quality of this resort is preserved by its new owners. We highly recommend this resort and are already looking forward to our next vacation here at Impressive Resort and Spa. Our new home away from home down south.

Will put it on the top 10 list of places to return

very clean friendly staff good food good entertainment nice pools lots of chaises beach was just ok -not great- lots of seating but beach smelled bad and there was construction. there was a lack of signage which left most people going around in circles an event planner with location details would be very helpful

Impressive and Spa Premium in Punta Cana, DR January 15 - 22, 2019

We have found the overall resort very clean and very big, so lots of space for clients to move around and explore. Grounds very well landscaped horticultural wise. There were many activities options on this resort. There are 3 beautiful pools and many restaurants. The beach was a bit smelly and had aquatic plants in water and shoreline (staff were excellent in racking and cleaning the shoreline) etc. One thing which we found which could be improve is the leveling of entrances, doorways, many  [... read more]areas were not even so easy to catch in when walking making it a tripping hazard. They installed direction signs a couple of days after we arrived which made a big improvement in locating rooms and other facilities, but unfortunately, the French signs has 3 mistakes in the writting which should eventually be corrected. Our room were recently renovated, clean with excellent prompt service when we ordered room service. The television was blurry, the signal was not good. Staff was friendly and very helpful. The restaurant service was good and food was just OK, since it was usually cool and too salty in most cases. We also noticed for vegan and vegetarian people, the option of food was very very minimum, more beans mixture and tofu should be offered. It would be interesting to have more local dominican food options with beans, herbs and spices. The entertainement staff were exceptionnal and made us laugh. The evening entertainment shows were great ! I just loved the Michael Jackson presentation and the live bands in the evenings. While we were there they had just open a boutique which I found abit too expensive. For the shopping they offer a bus to take visitors to Nicole boutique, that place was more reasonable in price and we bought some of the items we wanted to bring back home.