Sunset Plaza Beach Resort & Spa: Perfect vacation !!

Absolutley love this resort!! The service is impeccable.. every staff that we encountered were awesome super friendly and helpful. They get to know you by name and treat you like family. The rooms are clean and the food is great. A nice selection of food at all times of the day or night. I have no hesitation in recommending this resort!! I will return!!

Bahia Principe Explore Akumal: Wonderful time!

The grounds are beautifully kept. The staff work so hard to keep everything clean. You never see any garbage laying around. Since this is my third time at this resort I can really notice a lot of cutbacks. Our room was fine except for trying to regulate the air conditioner. I can’t believe that the bar at the infinity pool kept running out of rum.

Hard Rock Hotel Riviera Maya: Amazing Vacation!

Fantastic for family! The resort is gorgeous and very clean. The food is outstanding, I felt sorry for the room-service personnel as my teens abused the 24 hour delivery quite a lot. We have a few food allergies, they printed cards to present at restaurant and made the process easy for us. The service is fantastic I wish I could remember all there names. The staff at Frida, Le Petit Couchon, and Woodward were exceptional... and Mr. Boy by the pool and zipline.

Iberostar Selection Playa Mita: Perfect getaway

I loved this hotel. The staff was wonderful and accommodating. The resort itself was wonderfully upkept, its clear that the staff work relentlessly to provide thier travelers with a clean enviroment. The beach is exactly what you hope. Crave that moonlit romantic walk? It feels like you are on your own private beach. I honestly can't say enough positive things. Thank you!!

Bahia Principe Escape Sian Ka'an: Amazing Resort

Lovely resort loaded with great options. Food, drinks, staff and entertainment were all amazing. We had a very nice time with friends and would use this resort again if we decide to travel to Mexico again. Very impressed with all the resorts we had access to. Buffets, a la carte dining rooms were awesome. Only thing that we did through Air Transat was the shopping at the jewellery store and in some town which we do not recommend due to shady people. However the resort had a shopping centre whi [... read more]ch is what we recommend. Overall lovely time.

Bahia Principe Escape Sian Ka'an: Great Resort

We had a wonderful experience at this resort, from the food to the service everything was great. The only complaint was the shopping trip we took that was suggested by our Air Transat advisor. We were harassed and offered cocaine and other drugs while out shopping on their 5th avenue. It was quite distressing. The shopping experience felt sketchy from the get go. My advice to travelers.... stay on the resort it was absolutely beautiful.

Barcelo Maya Caribe: Think twice

My first experience at an all-inclusive. Probably my last time too. The resort is nice and spacious. The rooms have good beds that are comfortably. Food is good. Although limited. No alcohol until 12 Noon. Limited beer in the room fridge. I thought that being by the pool enjoying the sunshine that I could get a drink or two without having to walk to get it! No light snacks for the evening. Made things challenging, our daughter is living with type 1 diabetes and requires snacks. Tried to ta [... read more]ke a couple pieces of fruit and yogurt from morning buffet. I was made aware not to do that. The evening entertainment was really late.

Akumal Bay Beach and Spa Resort: A model resort

The grounds are well kept and very clean, room is spacious and beautiful ocean views, staffs are fantastic, they truly care with a smile on their face, the beach is nice and wide. Love all the amenities like the stand up paddle they were awesome accommodating my 3 year old son, tried their photograph Nilo was great at capturing my children’s attention, Rubi for aqua fit did a great

Grand Sirenis Riviera Maya: Almost perfect

We really loved our stay at grand sirenis. The rooms were large and clean and the bathrooms were incredible. The drinks were done with love. Good quality and real ingredients. The lazy river was a major plus too. The location is awesome as we were able to go to the ruins and cenotes on our own within a half hour. The spa was also very nice. We recommend if you stay here to try the water circuit. I say the experience was almost perfect for the following reasons. The beach was very small and mo [... read more]re than half of it was rocky... I recommend water shoes. The night time became repetitive and a little boring if you don’t want to go to the night entertainment or if you want to do something after the show there are no further activities other than the disco which sat empty except for a few kids. Even the sports bar had only 2 pool tables and they were always busy. They really need to have something else going on in terms of adult activity seeing as the pools and beach are no longer an option after 6. Either way we had a great time during the day. One thing I will note about the hotel that left us with a bad taste in our mouths was they kept leaving us notes on our door for a free gift. First it was an additional a la carte reservation which we ignored then a spa water circuit. The note said it was in exchange for 1hr and a half of our time. The concierge told us it was because they were celebrating their 10 years and it was strictly a promotional thing. So we thought, can’t hurt. 1 1/2 hrs ofmlistening to them talk and we get a spa circuit. I’m warning you. Whatever you do. Don’t accept any gifts from them. It’s not worth it. We received two phone calls from the concierge making sure we would show up... we were met by a sales man who had breakfast with us and tried to find out everything he could about us, our income, the types of travelers we were.... he showed us the presidential suites and started talking to us about a membership plan. The man was trying to sell us a timeshare. He took us to a room where other salesmen were working on other guests and after 3 hours we began to ask when it would be over. We wanted to enjoy the limited time we had left in the sun. He ignored the question. Then salesmen started standing up and announcing that their guests just bought memberships and the room started clapping. It felt gross to be honest. So we turned to him and told him that we weren’t interested and never were. We were promised a gift for listening to a 90min presentation and they already had us for 3 hours. So he nodded to a man across the room to take over. We told the next guy that we appreciated their efforts but we weren’t their demographic. He ignored the comment and started showing us things and saying “but I guess this isn’t for you because you don’t like Nice things”. So after the fourth time he said that sentence we stopped him and asked him what exactly he was trying to do. “When someone says no you must respect that. Now please let us out.” Then he got aggressive with us and started asking “yeah? Well then why did you come here? Why did you come to this resort if you hate it so much? If you’re so above it? Fine! Presentation over! It’s over!” But then he nodded to a third person who now took his place and wanted a quick word. We repeated that we wanted to be released now because it’s gone on too long and we didnt agree to do this for three hours, and we were not interested in their timeshare. She looked at us and said she worked directly for the owner and she needed to finish her part so just bare with it just a while longer... after, we had never been more relieved to be released from something, and couldn’t believe the extent of pushy, not to mention the sales tactic of offending our personal travel choices to “show us the light”...I am still angry about it. We came back to our room to find a third note under our door letting us know that if we “changed our mind about joining the family they’d still be there” ... ugh. I wish we hadn’t witnessed this or our thoughts would be “perfect place..And we highly recommend it”, but they showed us their motivations and weren’t even gracious about it. So point being is to enjoy it for what it is and do not accept gifts from the resort

Occidental Tucancun: Beautiful resort

We really enjoyed our trip. We upgraded to the premium ocean front suite which was amazing! Beautiful beach, great pools, especially the relax pool. The massage at the spa was fantastic. What made the entire trip was the excellent staff, everyone that worked at the resort always greeted you with a smile.

Holiday Inn Resort Los Cabos: Great Value

Stayed at the Holiday Inn Resort in from November 13 through the 20 on a last minute trip. I was very happy with the resort in general. It is a smaller resort that is very well maintained as far as the grounds and the rooms are concerned. I found the layout of the resort to be nice and easy to get around. The food was good. The buffet was fairly small but all of the food replenished and was kept fresh during mealtimes. Personally, I would have preferred more raw items on the salad bar like [... read more] beans or legumes but I am being picky. The staff was extremely attentive and very friendly. It is a fairly quiet place but that suited me. I also enjoyed the proximity to the bird estuary for walks next door and was lucky enough to catch the turtle hatching on the property. Another plus was the resort was within walking distance to downtown San Jose Del Cabo. It is a nice town and recommend going out to the Artwalk on Thursday evenings.

Royalton CHIC Cancun: Some nice features but needs improvement

The hotel was fairly new and was very modern. Our room was clean and spacious. The roof top pools and cabanas were spectacular. The Diamond club pool area was nice and of course the beach was beautiful.The food quality was inconsistent as was the service. Some days great and other days poor. They need to improve their processes and hopefully that would improve their communication to their guests.Did not feel we received the Diamond Club service. You could also get 3 different answers to the same [... read more] question.

Breathless Riviera Cancun: Would not recommend

Food was good, drinks were good, entertainment was the same every day just different outfits, couldn’t move lawn beds at all which was annoying because they were not always facing the sun just found this resort had too many rules

El Cid Granada: A very nice resort.

The resort is divided into a larger part for the more energetic crowd and a smaller for the more mature, which is a good thing. There was not much grounds but grounds keeping were on top of whatever little there was. The public areas were clean and comfortable and so were the bathrooms. Our room was spacious and had a free safe. The linen were all clean and appeared quite new so also was the beach towels. Dining is a problem for the vegetarian as small pieces of pork can be found in almost  [... read more]everything including the salads, scrambled eggs etc. the same can be said for someone who does not use pork. Yet no one would starve as there was a wide variety of dishes but boy, do they ever overuse salt, sugar, oil and (hot) spices freely. The evening shows were all good and worth attending. Every member of the staff were found to be pleasant and helpful.

Grand Sunset Princess: Would not go back again. To many animals.

The hotel, grounds etc. are kept very clean. However, the beach is a mess. The water is brown for about 10 feet into the ocean. I heard it was the underground swamp draining into the ocean. Its smells. But the really bad thing about this resort is that there are Coaties (raccoons) everywhere, and they are very aggressive. They are in your beach bags and in your food. There is an area on the beach to eat that is a caged in area. When you are eating in there, they are climbing all over the ca [... read more]ge looking for food. Not very sanitary. As for the front desk, very slow and not very helpful. Would I go back? Never.

JOIA Paraiso by Iberostar: It’s ok

The resort is beautiful, rooms are nice. But for us wasn’t the a good experience won’t go back to an Iberostar. Was given a room on the main hallway so throughout the night and day you hear everybody walking and talking which kept us up most the evening which was horrible. Tried to get a different room but they wouldn’t allowed us to up grade because 40% of the better and quieter rooms, ocean front after left empty for there Iberostar premiere guest/timeshare. We had a horrible first day w [... read more]ith getting a bad room which was actually an upgrade quite pool view, do not get probably one of the worst rooms. Being pressured by staff to go the there timeshare presentation. We wants to get photos done but took 4 days to have someone actually there. Everyday when the butler staff sees you they hunt you down looking to get you things which when you do ask takes hours to get. We had a ask for more water everyday and was always a pain to get. I wouldn’t recommend this hotel to anyone. Well unless your retired the staff seemed to always be getting them everything

Dreams Huatulco: Perfecto

Very friendly staff, beautiful scenery, fun ocean water (waves can get big /strong). The food was also good all around and we enjoyed every restaurant. They clearly aim to please and succeed! The location was also great, with lots of fun things to do close by such as surfing or visiting the town

Royalton CHIC Cancun: Modern beauty

Beautiful new hotel and grounds, amazing service and even able to call for a bottle of champagne to be delivered to the room with the all inclusive package. Your bracelet also functions as your room key

Secrets Huatulco: Awesome Resort

The views from this hotel are fantastic and pretty breathtaking. Once you register you have to walk thru the SkyView bar which is open air to get to the elevators. This is where you see the view as it is on the top floor. All rooms face the ocean on different levels. The food was great. Beach was awesome although you need water shoes because the sand is sooo hot!! The water was good not too wavy. The people were all super polite and went out of their way to make your stay great. I had read revi [... read more]ews that said the resort looked tired and needed to be fixed up but we thought everything looked really good. I would definitely recommend this hotel and we plan to go back. Super safe little town as well.

Barcelo Maya Colonial: Amazing Resort

All I can say is this resort was well worth the trip. We did a family trip and our kids absolutely loved it. Food: Fresh always, always a variety a la carts were outstanding especially the Japanese! Beach: The most gorgeous beach we’ve ever been to in all the Caribbean, water was warm, waves were moderate sand was clean! So much life to the beach. Pool: So many pools to choose from all very clean and big - water park for the kids was also a huge hit for our kids! Rooms: Ro [... read more]oms were clean, we did have some trouble with our lock and the air conditioning but wasn’t a huge deal they fixed that very quickly. Only thing is there was a lot of humidity which made the covers damp. Overall an amazing trip - can’t wait to be back soon! Recommend this resort to everyone!