Bahia Principe Explore Punta Cana: Just okay resort

We had recently stayed at the GBP Punta Cana resort in the DR March 18th to the 25th 2017. The check in was actually on the bus to the resort so no line ups at the desk so this was great. The resort is very large but easy to navigate. The food was good with a great variety to choose from in the buffets and the Japanese was great. The room service was a little slow and at all times of the day! The beach space for our resort was very crowded and hard to walk around all the many loungers. The staf [... read more]f were cordial but the bar tenders and the pool staff were down right rude! The lobby bars were way to busy to get a drink unless you were tipping big or a pretty girl which I was neither! There was a lack of entertainment in the lobby's and common areas but the constant pool music was going if that was your hang out. Almost forgot the massive number of insect bites everyone received at night in the lobby's. They need some more insect control there for sure. The mini bar was always out of beer, 2 per day and they were of the mini type! We paid one of the guys who drove our bags to the room $10 us to get us some more as he said he could and he never showed up again( Edgar). I would give this resort 2.5 out of 5 stars. If you want a huge resort that's very busy and impersonal this is for you. I think we will opt for a smaller resort with a more personal touch were they will remember your the customer. We don't need the royal treatment but I think it's impossible to service that many people effectively and without being overwhelm. Thank you.

Occidental Punta Cana: the good and the terrible

Start with the good: the beach is absolutely beautiful. There is very little shade though and lots of vendors every day 3 pools. Loved them all... loungers in the pools and shade from cabanas. Pool bar was great too. Food was good. Definitely make sure you go to the all night pizza bar and also grab some late night tacos. The rooms are all right. Ask for a renovated room - I only heard complaints from anyone who was in the older rooms. Service - a la carte services were great besides the Me [... read more]xican restaurant. When we arrived we were told the hotel was overbooked and there was no room left, so we were sent to another resort around 3am. Eventually we could return to Occidental. The front desk were argumentative ... though it also seems most people were there to complain about rooms or problems not being fixed. Also watch your beach towels. Housekeeping took ours one night and we nearly had to pay $20 a towel because the people at the towel exchange didn't believe us. I really liked the resort, but when service was bad it was downright terrible and nearly ruined the entire vacation.

Bahia Principe Explore Punta Cana: Fantastic resort

The grounds were beautifully manicured and the staff were available and friendly. The room had a king size bed with nice decor and a spa-like bathroom. The pools were alot of fun with bouncey castles for the kids and the beach fabulous!

Sunscape Coco Punta Cana: Great Vacation!

Staff are great (Front Desk, Bartenders, Waiters, Entertainers (Spagetti & Mini Me), to cleaning staff. I loved all food served at the buffet. My boyfriend did not like the buffet but he is a picky eater. Food at the restaurants were great, especially Rodizio (even my boyfriend liked them all). Hotel room was great with a garden view and in a good building (building #3 which is central to everything) - we reserved a standard room and received a King Size bed. We had a fan and air condit [... read more]ioning to keep us cool. Only draw back was you only get 2 mini cans of beer a day. Had to go off the resort to purchase beer in bottles (was cheaper off the resort). Beach was clean and always busy. Entertainment daily from 4pm to 10:30pm. Some older couples found the resort was really loud because it was the tail end of March break but we were ok with that. We had to deal with some peddlers of gifts but they were good when you said no. Also had to deal with 1.5 hour sales pitch with Be Live Consultants about purchasing their vacation plan for all their resorts. Word of advise just don't go upstairs, tell the staff you've been there a few days then they will leave you alone. Resort quieted down by the time we left. Will definitely be looking at booking this resort again next year.

Occidental Punta Cana: Pros and Cons Occidental Punta Cana

Easy check in. Was put in room 10117, unit 10. This was not a renovated unit. As soon as we entered the room I knew this wasn't what we had paid for. First off, the bureau drawers were broken, couldn't put our clothes in there, I was afraid when we pulled drawers out they would fall on us. I mentioned it to the concierge and he sent someone from housekeeping, who just slammed the drawers shut, didn't solve the problem. Rust in the bath tub and mold on the ceiling, looked like the ceiling w [... read more]as going to fall down. Wood on patio was rotten. Had a meeting with Hugo, the Transat rep, the next morning. He told us Air Transat had a contract with the hotel to put all Air Transat clients in the units that were renovated 21, 22, 23, 24, 25, 26. We as well as several other people voiced our concerns over the units we were given. Hugo said he was going to speak to the hotel and have our rooms changed and to meet back at the lobby in the afternoon. Needless to say, rooms weren't changed that day, wasted time hanging around the lobby watching Hugo argue with hotel staff. Told to meet again the next day. More wasted time watching Hugo argue, still no room change. What was really upsetting was they were giving the new check ins the renovated rooms. Finally on Monday afternoon, we were told to pack up and bring our bags to the lobby as we were getting a new room. Well wouldn't you know the room wasn't ready, so had to give luggage to bell hop and waste another hour waiting for room. At last room was ready, and have to tell you it was beautiful and exactly what we should have been given in the first place. Poor Hugo had at least 10 or 15 clients that wanted their rooms changed. Lots and lots of complaints. So much negative energy and time wasted on something that was supposed to be rightfully ours. Not a good way to spend our vacations Kudos to Hugo for keeping his cool and managing to get people their new rooms. Hotel is beautiful, grounds are immaculate, staff is friendly, couldn't ask for a better beach. Would I stay here again, Definitely, but would refuse to stay in a unit that wasn't renovated.

Grand Palladium Punta Cana: another amazing holiday

Everything was amazing... right from the moment we arrived at the resort. Our room was spectacular. The food was amazing and the beaches and view was awesome. This was our second time at this resort and we would go back for a 3rd

The Reserve at Paradisus Punta Cana: Superb family-friendly experience!

We felt very at home with the wonderful people who cleaned our room, our concierge, the waiters, the bartenders, the chefs, and especially the kids zone staff. Every need was tended too and our children were occupied by the pools, kid zone and the beach so, in turn, my husband and I were able to relax as well. We will be back!

Bahia Principe Explore Esmeralda: Absolutely Incredible Resort!!!

This accommodation has it all!! The beaches, the pool, the food, the service, hard to beat anywhere you go. We will go back in a heartbeat. The only negative i have is the entertainment at night ended to early. If your thinking of going to this resort you will not be disappointed!!!

Bahia Principe Explore Punta Cana: Fantastic resort!

The hotel was fabulous. Very large but they have a trolley train which was convenient. Food was amazing! Everything from the grounds, rooms, beach and food were top notch. I would come back to this resort in a heart beat!

Grand Sirenis Tropical Suites: Awful Resort and even worse experience

This was probably the worse vacation I had ever been on and after spending $8000 I will not be travelling with tripcentral or Air transat ever.. We stayed at Sirenis tropical suites from Mar 15-22. First, our flight with Air Transat. We were unaware that they did not serve complimentary food on the plane and if I wanted to purchase for my family that would have been an extra cost of about $60. My family went hungry as I refused to spend that kind of money on breakfast food especially after  [... read more]I spent $8000 on the trip. Second, the conditions of the rooms. The bed was as hard as a rock floor and the washrooms were disgusting with mold lining the shower. Third I specifically asked for a resort that had activities for teenagers. There were many activities for children under 10 and adults (drinking games). They had a show which was ok but as we tried to enter the disco with our kids the security guard would start yelling and said no children in the disco even with us present. So we were back in the lobby trying to get our kids to have another card game with all the screaming Kids and drunk adults. Since I paid adult prices for my kids we would have expected something for them to do. This was the most disappointing part of the whole thing as it was our last big family vacation as our oldest will have a different school break next year. I know you have no control of the guests but if there were activities for the teenagers or a gathering place they would have had fun and so would us adults. Third, although the waterpark was fun and something for the boys to do it was so far from the main resort that they only went a few times.. I'm really sorry to have to send this message but we were very upset that we spent over $8000 and the resort was worse than Cuba. The food was a bit better but not $3000 better... We are just sharing this with you so that you don't recommend it to others and possibly share with Transat...we will never travel with that company again. Again I know you don't have control over the guests but the resort must have had a huge contract with Russia as 90% of the resort was Russian...Russian drunk men don't mix well with teenage girls and Dave was forever almost getting in fist fights as these men even got near the girls. I have to say this was the worst vacation I have ever been on in all my years of travelling... Again I apologize for the negative email but we thought it was important that you knew! Thank you

Vista Sol Punta Cana: A wonderful place for a family vacation!

The resort is laid out extremely well with an exceptional beachfront. The staff are very helpful and friendly and provide terrific service from the bartenders to the dining room staff and housekeeping staff and the folks responsible for arranging the daily activities and everyone in between. The rooms are spacious and well kept. The variety, freshness and quality of the food served for meals in the dining room is top notch. Our family, including our two grandchildren, 9 and 13, had one of t [... read more]he best experiences you could ask for on a family vacation. The Foam Party in the pool was fantastic! Wish to thank all the folks at Vista Sol for making this one of the best vacations we have ever enjoyed. Special thanks to Robyn Murray at Trip Central Dartmouth who helped us make it all possible.

Punta Cana Princess: Great Resort, would go back again!

The resort was very clean and maintained very well. Impressed with the public areas ie; washrooms, lobby, beach area. The rooms were clean and staff were in each day to retrieve dirty towels and make beds etc...Food was great both buffet and A La Cartes. Only downside would be the availability of loungers on the beach and the fact that you have to be up very early in the morning to get a spot. (Like most resorts unfortunately), Also bathrooms in rooms have no privacy. Strange toilet / showe [... read more]r set up. Maybe add a door?

Caribe Deluxe Princess: Amazing Vacation

Room: not amazing, but clean, and housekeeping was amazing Food: excellent; We loved the Italian and the seafood place (which wasn't included) but found it convenient to use the main buffet. Always something to please, and staff was so friendly and attentive. Beach: amazing Activities: lots available, if you choose to get involved, but we just wanted to relax. Went on a full day trip to Saona Island, and was a great bang for your buck. Went on a bus for about an hour, onto a catamaran for a c [... read more]ouple of hours with music, dancing, and drinks. On arrival to the island, you walk through a palm tree forest to the beach on the other side with a BBQ and buffet, about an hour and a half on the beach, and then back to the other side to take a speedboat to a place where you could swim with and find starfish, then back to the bus, and home. So fun, for about $100 US each, but found tickets online for about $75 each. Grounds and pools were immaculate. Loved, loved, loved it. Can't wait to return!

Bahia Principe Explore Legend: What a holiday

The hotel was awesome! This was the best family vacation all because of this resort. It all started from the minute we got off the plane with the great service of the bus. As we got to the hotel the front desk was ready and organized. The service was fantastic all week and very good with the kids. Rooms were very very nice and very clean. The food was very good and had so much to choose from. All the staff was very helpful and very nice. The only bad thing about this trip and the hotel was leavi [... read more]ng to come home. I wish we didn't have to!

Occidental Punta Cana: Great Resort

Was the nicest resort that we have ever been to....Grounds beach and pool area all excellent ....Food was GREAT...Never any trouble getting a beach chair...Staff was very friendly ...Room was always very clean ...Great Place to go....Thank you for helping us get there....

Bahia Principe Explore Esmeralda: Mostly a Wonderful resort

We spent a week at this resort in March 2017. The weather was fantastic with only a few drops of rain on the last day. The resort is beautifully manicured and very clean. The food was ok. Some of the a la carte restaurants were above average ( the don Pablo was the worst service we have ever received). Bring your own wash clothes as this 5 star resort can't supply them and also bring a converter if you plan to plug anything.

Bahia Principe Explore Legend: Awesome Resort

Fantasia is a fantastic family resort. With access to all 7 Bahia restaurants, food choices were endless. Staff provided friendly service and the rooms were considerable spacious for a hotel. Overall a great family resort!

Majestic Colonial Punta Cana Beach Resort: We loved the Majestic Mirage

We were upgraded to the Majestic Mirage at check in and we were a little nervous at first because we weren't sure what we were agreeding to. It by far exceeded our expectations! The Majestic Resorts are phenomenal and the staff are outstanding.

Riu Bambu: Beautiful Beach

The Riu Bambu was a very well kept resort. The beach was beartiful and our room was clean so no complaints there. Wifi was hard to access in the lobby. The bartenders could have been a little happier/friendlier. They weren't rude, they just were not happy. The 4 a la cart restaurants were not by reservation and they only had 2 open each night. Even though we didn't have any kids with us we took advantage of the new water park which was free for anyone staying at this resort. Leave your je [... read more]wellery in your room because they won't let you go down the slides with it on. Safer in your room. Again, nice and clean.

Bahia Principe Explore Punta Cana: great family resort

beautiful grounds and walkways good variety at buffets and restaurants.Lots of pools for all ages. waterpark good for small children.although the resort is very big it was easy to find your way around.Great for walking but there are a lot of trams to take you anywhere on the resort.