Grand Muthu Cayo Guillermo: Somewhat fell short but overall not bad

We travelled with a party of 13. We had heard great reviews from a couple of people. We had high hopes that this would be a great vacation. I’ll start with the pro’s. Pro’s: 1) grounds very well kept 2) rooms clean and spacious and updated. Showers are great! 2) beach is nice not great. Seaweed not cleaned up daily. We saw the tractor maybe once to clean up. 3) entertainment staff great 4) pillar beach is a must! One of the most beautiful beaches I have ever seen Cons: 1) grossl [... read more]y understaffed. 2) buffet line-ups were horrendous. Waiting up to 30 minutes 3) food-everything tasted overly salted 4) staff looked over worked and exhausted. 5) coffee and alcohol tasted water downed 6) furniture in lobby and buffet looked like it was from the 1970’s. Disgusting and dirty. Not sure I would recommend this resort. There is a lot of potential to make this a great resort but they have some things they need to work out.

Gran Muthu Imperial: Fantastic holiday!

Just back from the Gran Muthu Imperial resort in beautifully Cayo Guillermo! We had an amazing holiday. The rooms were fantastic, with water and beer stocked daily, comfortable beds and lovely displays made by our room attendants everyday when we returned from the pool! The pools are beautiful - though a little chilly for my taste - once you were in they were lovely! I enjoyed the entertainment put on by the hardworking activity staff! The food was good - though no one goes to Cuba for the f [... read more]ood. I do have to give a shout- out to Hery at the omelette station and grilled delicious fresh fish at lunch. We tried all three a la cart restaurants as well and they were also good - my favourite being the seafood restaurant. The resort beach was beautiful, though I also recommend a trip to Pilar Beach - apparently one of the top 10 beaches in the world - it was worth the trip!

Starfish Varadero: Caring Staff

This hotel has had a lot of updates over the last 5 years, we always look forward to returning and seeing the new improvements. The beach, the grounds and common ares are all well taken care of. We stay in the bungalows and it offers a lot of privacy if your looking for this.

Valentin El Patriarca Varadero: Resort was ok

The hotel itself was nice. The people are super friendly and always smiling. Would rather of had a piece of cardboard to eat than the food. We were unable to get towels and clean bedding for a few days as there was issues with the laundry. Also was unable to get currency from reception if needed, the kept saying that the bank hasn't been yet. Personally I would not stay at this resort again

Melia Internacional: Great resort!

Excellent grounds, well taken care off and laid out. We are beach people, and we were happy with the quality of the beach and water access, also plenty of beach chairs and great personalized umbrella service. The restaurants offer a good variation of menus - considering that generally Cuba is not known for it's food quality - we were pleased with the offering. The food area is not well laid out, as with a full resort (900+ rooms) there are a lot of people, and it's getting really busy and hard t [... read more]o access at times - but you learn and act accordingly. The so called Cuban theme restaurant close to the beach has grills going every day at lunch with all expected meats. Excellent bar scene, with individual shows every evening and good service. The rooms perfect, nice walk in showers, good access with plenty of working elevators and daily turn down and towel service. General amenities excellent. Overall we felt it was an great vacation.

Valentin El Patriarca Varadero: Good Value For Your Money

This hotel was fairly good for the price we paid. The pools and beach were clean with good sitting areas. The staff was friendly but reception was rarely helpful and we had a hard time getting bottled water the entire time. The food at the resort was better than expected which was a pleasant surprise. Overall I would definitely recommend the hotel to a friend :)

Iberostar Selection Ensenachos: Lovely Resort

The hotel and grounds were lovely. The beach is absolutely beautiful, staff unbelievably friendly. One thing is the room reservations were messed up. My daughter, husband and 2 children were given a room with one bed!!! After 2 days the hotel did nothing. My husband and I had two beds so we switched rooms with them and borrowed a cot from a cousin’s room. Very BAD service by hotel desk and Air Transat.

Dhawa Cayo Santa Maria: Dhawa review

So I had a rough time with the A.C. from the very night we arrived the a.c. would work fine until around 10:00 p.m. Then it would start with a very loud noise that would go on sporadically during the night and wake us several times. I went to the main desk 3 days in a row. The maintenance persons would come but communication was a problem because of them not knowing any English. Of course the noise would not occur during the day. After no luck I went and spoke to the Sun Wing rep Lilita who was [... read more] not very friendly but she did finally have the work completed and all was good afterwards. The staff were all excellent and very friendly and helpful. The rooms were very clean and the food was great. The only other issue was that we could have used some place to eat breakfast on the morning of our departure, as our bus was picking us up to return to the airport at 7:00 and realised we could not buy anything to eat until we were on the plane. With 5 flights leaving to go to Canada within half an hour the line up was long and we stood for 2 hours in line to check our bags and go through the necessary process to leave Cuba.

Playa Luxury Cayo Las Brujas: Quiet & Relaxing Resort

A beautiful small resort that for the most part met our expectations. If you are looking for a small, quiet, relaxing vacation, this is the place! The beaches and pools were excellent and we never had an issue getting loungers at either one. The food was above average for Cuba, and you could always find something to satisfy your needs. The a-la-cartes were very good as well. The workers/staff were great, always so friendly. The only complaints I had were the bottled water was not always rep [... read more]lenished in the room fridge daily, and it was nearly impossible to get a clean beach towel no matter what time of day you went. This seems odd as the resort was not full (100-150 people) so there should have been lots of towels available. Would definitely go back.

Muthu Playa Varadero: Playa De Oro's new name, same low quality.

This resort was called Mercure and Playa De Oro before, but is now called MGM Muthu Playa Varadero. I stayed there 8 or 9 years ago, and the low quality just went down. Poor food, busy and loud lobby, old and decrepid rooms with mold around the A/C vents. This resort is barely a 3*. Buyer be warned!

Brisas Guardalavaca: Great Place

Was our second trip to this resort. It has a lot to offer in terms of restaurants and venues. Met lots of older people our age who come regularly for three weeks or more. Resort is great value for your money. A la cartes are good and there are many bars. I think this will be our Cuba hotel

Paradisus Princesa Del Mar: Very nice resort

Very well looked after, very clean, except for the beach was covered in seaweed. The people were very friendly and accommodating for the most part except at check in, took 2 hours for them to check us in. They weren't organized at first. The shows were good, restaurants were excellent. Got a private tour to Havana which was awesome. Had a very nice time. They were short on food though. The only other problem was no hot water for the first 5 days.

Iberostar Origin Playa Pilar: The food was amazing!

The resort was beautiful. I liked the pier on the beach that you could walk along. The room was ok, the beds and pillows are not the best. The staff were very friendly and helpful. The pool was amazing. The food was far better then I expected.

Club Kawama: Fun in the Sun!

I was at Club Kawama Feb. 12 - 19. I had read many reviews before booking the trip so I went in with eyes wide open. I was pleasantly surprised! Yes, the resort is dated and yes the food is what I understand to be typical Cuban cuisine. The staff is great! The beach is incredible! My room was clean! I met many, many people who were all having a blast! I would definitely return. I miss it already.

Melia Las Americas: Cuba 2020

Loved the beaches, the resort and Varadero in general. excellent staff, food was decent...very scenic. live music was amazing and throughout the day. activities: beach volleyball a highlight main pool and swim up bar closed for maintenance beds - not too comfortable - only complaint - but most of the time spent at the beach - so not a big concern

Playa Vista Azul: Vista Azul - unfortunately we got sick

Lobby pool area was excellent. People are very nice. Food was okay. Trying to be reasonable as this is Cuba. Unfortunately out of 4 people three of us ended up with what appeared to be food poisoning. It was hard to see my son vomit on and off for 12 hours. My wife got sick twice and I did once. Hotel grounds were well kept. Hygiene in the Buffett restaurant and service is an issue. You have to wait to get someone to give you cutlery and coffee for quite a while. Tables are not prope [... read more]rly cleaned and the wait staff do not even wipe the tables down after the last guest. Hard to get clean beach towels everyday. Beaches are excellent.

Starfish Tropical Cayo Santa Maria: Horrible experience

It was a awful horrible experience From sand flea bites to the over salted food the only good part was the drinks the bartenders were awesome no problem there room was not acceptable Dirty bad mold not Worth going

Memories Flamenco Beach Resort: Great holiday resort

This year I went for the 5th time to this amazing resort. It is ideal for families with its 3 pools, including one for small children, 5 restaurants, spacious theatre, daily entertainment in the theatre and at poolside, also is next to the white sands of a Cuban beach

Melia Internacional: Location and value are great!

Melia overall was a great experience. It has an amazing beach with a ton of chairs. The pool was decent but 2 of the 4 days there was a strong sewage like smell across the pool which made it next to impossible to be in. The food wasn't as bad as what I've heard other resorts in Cuba can be. The BBQ spot on the right side of the resort has great fresh meats. The resort is brand new and you can tell that they have really tried to go "modern" I would be interested to see if they can keep up [... read more] how new it looks in a few years. Overall the staff and entertainment were good for a family resort.

Iberostar Origin Playa Alameda: The best staff and managers.

The staff are the best at the Iberostar Playa Alameda just 10 kms from Varadero . The food was great at the buffet, Italian and Romantico. Our room was keep very clean and tidy everyday by some amazing housekeeping staff. Like all hotels there are always a few things that need to be fixed but these were looked after by repair workers in an "island time" fashion. The work was done and everything was in running order again. The beach is beautiful, clean and easy to walk into and out of. Say  [... read more]"Hi!" to Charlie if you go there, he is the Entertainment manager and a great guy.