Ocean Riviera Paradise: Good for families, not good for an adult couple wishing for a quiet, relaxing vacation

The resort is very pretty, well decorated, and clean. Staff were mostly very friendly, and the food was pretty good! This resort would be great for families as there is a lot for kids to do. However, traveling as a couple that prefers a quiet, relaxing vacation, this resort is not the right one. There is no "quiet" space in the entire resort. All pools have loud music, and are quite crowded. There is an adults only building/pool, however it is also really quite loud and rowdy. We would not r [... read more]eturn to this resort due to this as we prefer a quiet, relaxing vacation. We even asked to be transferred to another resort, however, the Sunquest rep would not return our calls. One thing that was a bit odd compared to other resorts is that they make you line up to be seated at the buffet. This was generally quite annoying as it took a long time to be seated, and is not done at other resorts that we have been to.

Akumal Bay Beach and Spa Resort: Lives up to its 5 stars!

We LOVED this resort. The food was delicious, the staff were so friendly and helpful, the grounds and buildings were meticulous. The beaches were well cared for and there was no shortage of pools or shelters from the sun. We made great friends with the sea turtles, lizards and geckos. For families or couples this is THE place to stay. If you are looking for a really crazy nightlife this likely isn't the place but if you are traveling with friends its perfect.

Bahia Principe Explore Akumal: Amazing resort

We really loved this resort. It was very clean and had very friendly personnel. I would love to come back some time and spend another vacation. The transportation within the resort is well organized and the hotel is super kid friendly.

Bahia Principe Escape Sian Ka'an: Captive dolphins in a small pool

At the time of our visit, this resort was keeping five dolphins in a small pool for entertainment. It promoted daily dolphin shows and swim with dolphin activities. I hope that it will decide to end this practice in favour of a more ecologically sensitive direction.

Bahia Principe Explore Tulum: 10 days of bliss!!

We just came back a week ago and had an amazing time! The place is so well kept! The staff was amazing especially Jordan Juan and Pedro from the Yucatán buffet restaurant! Room was great and food was really yummy! The nightly entertainment was awesome. Thanks to everyone that had a hand in making this wonderful trip happen!!

The Fives Beach Hotel and Residences Playa Del Carmen: Great Resort

Great Hotel!! Food was excellent, our room was amazing, overall we had an excellent vacation. The beach could have been better there was a lot of seaweed but the staff was doing their best to try to keep it clean.

The Fives Beach Hotel and Residences Playa Del Carmen: Good resort

Azul five has good pools and responsive, helpful staff. It has great clean rooms and clean restaurants facilities with professional cooking personal. From a point of view of a person with celiac disease, all the food that was ordered specially was very good, especially in Arezzo restaurant. However, the "gluten free ", free serve table at Flavours restaurant wasn't safe for people with celiac disease because of high contamination. All other people were touching it and some items from gluten fr [... read more]ee tables were found at other tables and then brought back by the staff to gluten free table. That is the only thing that needs more education. Overall, good place and good memories!

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing Resort

Room are clean Service is excellent Food is great Resort is perfect Everything that we did/had/made was excellent We would be looking to stay in Azul five Beach Resort for more vacations We would recommend for our friends & family to go there

Bahia Principe Explore Akumal: So so

Not a luxury resort by any means. I've stayed at the coba and it was nicer. Kids all over the swim up bar so we had to drink at the infinity pool with butler service, ooooooo!!! One guy and one guy at the bar that you had to get out of the pool and get but there is a line up including the butler. My rooms ac was sub par, the door would open when it pleased and the phone had to be replaced. Second time at Grand Bahia principe and my last.

Occidental at Xcaret Destination: Great resort

The place was lovely.Saw wildlife ,deer,monkeys on our balcony ,flamingo's outside our balcony.The beach was ok, very busy but lots of fish to see. We stayed at the quiet pool, the others were very busy with young or teenage kids. Lots of walking if you want and also a little 17 hole golf putting , which we had alot of laughs playing. The food was good , the best one was the seafood restaurant.Overall a great holiday and clean resort,

Blue Bay Grand Esmeralda: Absolutely one of the most beautiful resorts!

Our room was always clean, as well every room was always clean and presentable. The food was tasty and always plentiful. I would go back in a heart beat, and would recommend very highly to friends and family.

Bahia Principe Explore Coba: Very Good Resort

Grounds were immaculate. The Room was a little dated but very clean. The Public Areas were very good. The meals had an extensive variety but the taste could be improved upon. The shuttles between the room and the main lobby were frequent but the shuttling between them is not something that i particularly liked.

Sandos Caracol Nature Resort and Water Park: Really Good Resort

The rooms were really comfortable, the grounds beautiful with many animals here and there as this was an eco resort. The restaurants were varied and the food was very good. We spent most of our time at the large pool and beach.

Bahia Principe Explore Coba: Not Coba-setic

Upon arrival at this hotel, even though my husband and I were on the Royal Golden program, it was evident that this resort hasn't seen a five star rating in 20 years, even though it is still touted as one. It is worn down, short staffed and to add to your pleasure the staff for the most part was rude and not helpful. There were a couple of exceptions, which I will get to shortly. We requested a king sized bed and were assured that all the Junior Suites for the Royal Golden (RG) Package were [... read more] king sized beds with good views. What we got instead was a surley consierge at the RG check-in telling us that they had no king sized beds but they were willing to push the two doubles together and put a piece of foam (seriously foam) on top and make it into a bigger bed. Umm no - I told him that this would be unacceptable, and that he should find a way to move us to another part of the resort (there are 4 of them in the same vicinity all owned by Grand Bahai Principe) where we could at least have a proper bed for a couple. He flatly refused to do that and didn't even try to accomodate us in any way. WE did NOT get our welcome cocktail, nor were we greeted with friendly staff. We took the room because we had no choice. The room itself was absolutely filthy. I wouldn't have bathed my dog in the jacuzzi bathtub and there appeared to be a blood stain on the bathroom lightswitch. The mini fridge had two beer, two little bags of chips, a snickers and two juice boxes in it. When we called to request a couple more beer for the fridge they said that was our daily allottment and that there were plently of bars around we should go to one of those. I asked to be transferred to the "public relations" person, as the resort calls them because frankly I was getting sick of the NO CAN DO attitude. Jesus, the original surley consierge transferred me to a desk he could see from where he stood (I know because this is where we checked in) and he not only knew there was no one at the desk he never came back on the line. I called again only to be transferred once again to the same desk by Jesus. So I finally decided I would go back to speak to Jesus face to face. I asked him why he kept transferring me when he could clearly see there was no one at the desk. He put his hands together in a prayer like gesture and said (very sarcastically) oh I am so so sorry. I told him that I felt I should talk to someone in the main check in, Which I did. This is where I met Barbara...Barbara was a petite woman but she was all business and packed a big punch and it would seem some authority by which to make a difference in how our vacation turned out. She saw we were not happy and took the proverbial bull by the horns! She offered to move us to their Adults only resort Sian Ka'an. For that we are truly grateful. The Sian Ka'an was a lovely experience and deserves a whole other review (which I will write as well). But seriously folks, run from the Coba. We have been to the Mayan Riviera a half dozen times and have stayed in a few different resorts but I have never seen the likes of Coba. Never again.

Grand Sunset Princess: Great

It's was great clean very large lots of area but the food was just average at best some night were better but over all wasn't the best but that is our only thing that wasn't great oh wis they had and adults pool

Grand Sirenis Mayan Beach: Great resort

The Grand Sirenis was a good time. Very clean hotel and we enjoyed our stay. The spa is fantastic!!!! The service was solid but not great (as in I've had much more personal service at other resorts). I think they were very focussed on providing service to their new members club and therefore wanted to show the value in joining but only being so so for us regular folks. The food was good but not great, although Mexican night was very tasty at the buffet. You'll get lots of walking so you ca [... read more]n have your tequila and not worry about weight gain lol. There were tons of families at this resort, so not recommended if you are looking for some quiet. The lazy river was great. Beach was good (a bit rocky walking in so watch your feet). All in all a really good time was had!

Bahia Principe Explore Coba: Amazing Family Friendly resort!

It was our first time in Mexico, and I have to say it exceeded my expectations! The hotel is very clean, modern and the people are very friendly. We traveled with my 4 year old and he spent 3 days at the Kids Club! He loved it and my husband and I got to spend some time at the beach and adult's pool knowing my kid was having fun and in good hands! We did two excursions, one to Tulum and another one to Xcaret, totally worth it! Food was excellent!

Bahia Principe Explore Coba: Been to better Resorts

Not impressed I think says all Resort is way too big lot of time is wasted waiting for shuttles to get to beach etc , food is plenty but if no taste, waiter service is poor for a simple order of water we had to remind three times, language is an issue, front reception are unfriendly and non-cooperative .

Catalonia Playa Maroma: best hotel ever

It's was great.... very clean and beautiful layout. All the workers at the resort were very friendly and helpful. The food was great and I also enjoyed the fact that you didn't need to make a reservation for dinner

Grand Sirenis Mayan Beach: So so resort.

This hotel is a little outdated and could definitely use an update. I found the service to be slow at the buffets and bars. They need more than two bartenders at every bar. It was supposed to be a 4.5 - 5 star resort, but I've stayed in 4 stars that were a lot nicer. On a positive note this was my first visit to the Mayan Rivera and I loved the area.