Barcelo Maya Grand Resort: Barcelo Maya Grand

Sunwing flight is absolutely terrible, DO NOT waste your money on their Elite Plus Package you get nothing of value for your money. Just pay for advance seating as that is virtually all that you get. We were in row 1, same skinny uncomfortable seats as the other rows except you have to put every small item purses etc., in the overhead bins but the first avaialable bin for use was in Row 6. The front ones were used by the flight staff. You end up getting off the plane last as you cannot get ba [... read more]ck to your overhead bin due to passengers in the aisles until the plane empties. Resort was clean but rooms are very run down once each of us (3 rooms) managed to get the AC fixed, plumbing working we had a nice stay. They put us up in the Barcelo Beach complex not the "Grand" we were expecting as the Grand turns out to be a catch all term for fhe entire Barcelo Resorts at this site. It is a huge complex of different resorts each of a different level of quality you won't know which resort your getting when you rent under the "Barcelo Maya Grand" title, very misleading. You can guess which price range the Beach Resort falls in. I am not sure if this was Trip Central's misleading advertising or Barcelo Resorts. This was very frustrating as we have been to the same Barcelo Maya resorts numerous times but always knew which resort you were getting. Never again.....

Dreams Jade Resort and Spa: Would never go back!

Our family vacation and we have no support from air vacations or trip Central to change hotel for the same value. We have several pictures of what we have being through. They want us to pay full penalty to leave Now Jade. We have travelled the world and never had such a poor service. We will advise trip advisor and sent a dispute to our credit card for non informative of what was going on at the hotel. The construction is very loud and we can’t have access to the whole resort.  [... read more] Two restaurants are closed. We are at the beach and we still ear the construction. This was an unique family vacation. My mom is 85 yrs old and we are so disappointed . The family counted on us since we have travelled many times to Riviera Maya in 5 stars. We have being to Valentin, Hard rock, Secret, Paradisius etc.. We wanted a compensation or a transfer.

Royalton Hideaway Riviera Cancun: Amazing stay!

We had a great time, pretty much every aspect was great, food was fantastic and so plenty, maybe to plenty according to my clothes! Room was well appointed, beds quite comfy, we had a rooftop jacuzzi with a nice ocean view! Lots of fun at the disco most nights!

Platinum Yucatan Princess: Amazing Resort

It is 5 stars in all its features From the marble floor room to clean satin sheets to white bath robe with white slippers.the pool is crystal clean ,you can see a needle at the bottom.The bar has all imported scotch and vodka.The staff are very friendly they speak English better than I do;very eager to accommodate the guests

Iberostar Waves Paraiso Beach: Awesome vacation

It is a fantastic resort, the room was very clean and nice , the grounds were very beautiful, the pools were awesome-big and clean , the beach was very nice as well- even though the hotel was 93 % full they were plenty of empty chairs . The restaurants were also very nice - we when to 6 of them- Italian, Brazilian (very good) , Japanese ... !!!! The entertainment team was fantastic! It was Super vacation!

Holiday Inn Resort Los Cabos: very nice clean resort

Very nice hotel/resort layout! Short walk to all areas ie pools, restaurants and lobby. Would have liked more variety at the buffet restaurant ----- ie ice cream, yogurt and more fruit at lunch and supper time. Cappucinos and regular coffees were really good! Staff were very friendly and helpful. Definitely good value for the price we paid.

Paradisus Playa del Carmen: Return Visit

This was our second time at the Paradisus La Esmeralda. We loved it so much that we wanted to return. The check-in process was simple, we were welcomed immediately. Our rooms weren't ready but that gave us time to grab some lunch in the buffet and refamiliarize ourselves with the resort. The waterpark is an amazing addition. It wasn't open last year when we went. The kids (and adults) loved it and it was never busy! The staff at the poolside restaurant were amazing. Arturo kept us well ta [... read more]ken care of every day. The Activities Staff (Angel and crew) provided so much fun. My children loved playing the games with them by the pool. No surprise, the food in the restaurants was top notch. We even ventured onto the adults-only side to try one of their a la cartes. Overall, a fantastic vacation. We will be back again!

Hard Rock Hotel Vallarta: Clean and fun resort!

We just returned from a 7 day vacation at this hotel. Oct 29 - Nov 5. I really loved the property and the location. Rooms and resort was VERY clean. Music playing in lobby and around resort was really good! Just wished there was a "quieter" pool for guest to sit at and read a book with music that isn't so loud. The food and drinks overall were excellent. The staff were all very friendly which was really good to see. A few special employees that went out of their way to make our vacation  [... read more]better; 1)Miguel in the sun bar - just friendly and a good bartender. Always a smile and willing to help! 2)Luis (I think is his name) in the Zen restaurant. He was working the sushi kitchen in front and he brought us some "special" off the menu items. THEY WERE AMAZING!! HE needs to get those ideas on the menu!! 3) Magic Dee around the pool was friendly asking how the day was going, he came and cleaned my sunglasses too! We had good conversation with him! The turtles are hatching like crazy right now so right in front of the hotel you could watch this amazing birth!!! The elevators a FAST and efficient! The entertainment staff always had fun things going on during the day at the pool. The front bell staff getting luggage out of the taxis and assisting you with getting a taxi were all friendly and efficient. The only small thing I was irritated about was that other guests were ``member's`` We had no idea what this was about or how to get this membership. Many guests explained that they were able to enjoy the resort for $1200 a couple. We had paid $4000 a couple and were unsure as to why and how there could be such a difference. In addition, when I booked with Trip Central I choose a higher category room but felt the room was plain (clean) and we had 2 queen beds that they pushed together........ we were unable to understand the upgrade and cost to value on this resort. Michelle and Stephen

Riu Palace Costa Mujeres: Beautiful Resort

Beautiful new resort; not too large. Rooms were nice and clean and only a few min walk to pool/restaurants. Only complaint is that the bath tub is right beside the bed and shower area open to the room (not the best when sharing a room for privacy). Some rooms have pull out couch which was great for kids not having to share beds. The "Double" beds are not true double (seemed smaller) but is big enough for kids or 1 adult to sleep comfortably. Food was good- Coffee/Piano bar was a nice touc [... read more]h! Buffet has plenty of delicious variety- ate there most nights as it was better than the al a carte's. Italian was good, Fusion was the best! Did not try Japanese or steakhouse. Enjoyed having the lunch bar near the pool, if you did not want the buffet you did not need to go far for delicious food (my Husband said the burgers were the best he has had in a long time) and the Guacamole was amazing!!! Pool bar service was amazing! Server was checking on you frequently and very friendly Multiple pools was wonderful and having 2 swim up bars was nice. There is a separate activity pool so if you wanted to participate you would and if you wanted to relax or stay at the bar you were not disturbed by the pool activities/parties. Foam party is a must attend! Waterslide park is only a few steps away and greatly enjoyed by all in our group (young and old) Beach was beautiful and loved how some sections offered shade for the kids to play and you should still be in the sun if you wanted only a few feet away.

Golden Parnassus Resort & Spa: Amazing Resort!!!

Gounds are beautiful, food is amazing, staff are very friendly and ready to assist when needed. Rooms are basic; however, its clean. I mean you don't go on vacation to to stay in the room, so can't complain. I love that there was no pest/bugs, so that gets a thumbs up from be. I will definitely visit again. It also helps that almost every guest I spoke to was a returning guest. One guest I think he said his name was Paul, had been there 37 times 😳. I can definitely understand why he keeps  [... read more]coming back, after he told us his reasons. The way he talks about the place, one will think he's an owner there. But that goes to show you how welcome and at home the staff makes you feel.

Grand Riviera Princess: resort so so

Rooms were great, raccoons a nuance, food was so so, property was beautiful, to much walking , amazing for children, beach was OK smelt polluted the ocean, the entire resort and rooms very slippery dangerous, would only recommend this hotel to a friend for children.

Ocean Riviera Paradise: 4 star hotel

It was an okay resort not a 5 star tho. Restaurants are okay the best is the Japanese and the pasta station in the buffet. Also the omelette station in the mornings really nice. They wanted to charge corking fee which is ridiculous when we brought our own wine.

TRS Yucatan: Outstanding resort

The TRS YUCATAN was truly a luxury experience they could not do enough for you.The rooms were large beautiful in design and function.The food was top notch delicious beautiful in the presentation. The infinity pool was always clean and warm

Bahia Principe Explore Coba: A vacation for anyone & everyone!

This resort is Amazing to say the least! Our family had a wonderful stay. We did as much to as little as we wanted. Staff were great and helpful. Resort is big enough that there isn’t a problem finding seats or any line ups. Beaches are gorgeous and relaxing! If you need to get away and relax totally recommend it!

TRS Coral: Beautiful Resort

We stayed in room 2346 (building 2 floor 3 room 46), a Loft Suite that faced the pool with a great view of the ocean. We would highly recommend a Loft over a Swim-up Suite as we spent our days at the pool or beach before heading to our room for a relaxing soak in the balcony tub before dinner. The service was excellent throughout the week at all the restaurants and bars we visited. The only reservation we made was for La Boheme just to be sure that we got in as it was our Anniversary. The staff  [... read more]are very friendly and helpful, the food is good to very good and you can get top shelf liquor on the TRS Coral part of the resort. We used room service once for lunch and once for dinner, it arrived about 5-10 minutes ahead of when we were told and was at a good temperature. There is no need for a private transfer as we were the only ones going so we went directly to the resort.

Ocean Riviera Paradise: great value

Excellent large, clean rooms, great evening restaurant choices and lunch buffet, and very friendly service from all staff. Beach was disappointing due rocky shore and seasonal seaweed. Lots to do at night on main street, both ice cream and coffee shop, batting cage, etc.SPA needs to manage their appointment times better and not advertise Reflexology vs. their foot rub.

Ocean Maya Royale: Awesome resort. Great entertainment!

Very nice resort. Rooms were a good size and very clean. Restaurants were excellent and the staff really took the time to get to know you. Entertainment staff were awesome and they had lots of activities for everyone. Definitely will go back to this resort.

Iberostar Waves Paraiso del Mar: Best vacation by far

Wow. To start, there are so many misconceptions regarding Mexico and travelling as a tourist. We stayed at the Iberostar ParaiÅ›o Del Mar in the Riviera Maya for one week October 28th to the 4th 2019 We’ve been travelling to the tropics since the early 2000’s and by far this resort and country have far exceeded our expectations. Cancun airport is modern and clean, security/customs was welcoming and our shuttle service to our resort was smooth sailing! This is the best resort w [... read more]e have ever stayed at. With its grand size we were thankful for the shuttle service and 24hr service available. The staff are incredibly warm and welcoming, friendly and genuine. Front desk staff is incredible - Eduardo is a huge asset to their team and has only been with this hotel for a short time. Nurture his growth in this industry. He has a gift. (Shout out to Fatima who has worked at this resort for 18yrs) - the animation team was engaging and inclusive and brought everyone together. There are so many lounge chairs, sun and shade spots, lots of covered beds. The food was the best we’ve ever had, lots of options and quality was great. This is our new spot, and we can’t wait to bring friends and family back next October too! Keep up the great work Paraiso Del Mar! Thanks for the memories Mexico 🇲🇽 -Signed, the happy Canadian

Riu Palace Costa Mujeres: Incredible Resort!

Grounds are in pristine condition, there are people cleaning constantly and the food was amazing (with the exception of the Japanese restaurant). Lots of swimming options for both adults and kids and lots of opportunity to take part in different activities! Overall, we were very happy with our destination decision!

Grand Sunset Princess: It was okay

The reviews for this hotel were so amazing that we had to check it out ourselves. When we arrived we were a bit disappointed, our room wasn’t ready and we were with our four month old daughter, we were the last to receive our room. As we waited in the lounge passing out. The hotel itself was just okay. Nothing too fancy. The nightly entertainment was awful. Going with a baby meant bedtime for us around 10pm ... nothing started til 9:30pm no shows no live music no entertainment at all. Very di [... read more]sappointing. The theatre had things but it was for toddlers and children. The food was nothing special either, same stuff every day. The restaurants were very cheap and very specific in what you can order. Anything else would cost you money and wasn’t included, wine as well. These may be petty complaints but I just wanted to let people know the truth. I still enjoyed my time with my family and had a great vacation. I don’t care about those things but my husband does and he was disappointed especially after reading all the reviews. Overall not too impressed. I’ve stayed at much better hotels :)