Iberostar Waves Paraiso Beach: Wonderful

Great hotel, staff was good. Room was good, food excellent. Well worth the money. It is a very large resort but they have a tram that comes approximately every 10 mins. Shopping center, casino No complaints at all. As a hint use the iberostar app to book al a carts or any communication with the hotel.

Grand Decameron Complex Bucerias Trademark: okay resort

Grounds are very nice, beautiful beach, pools are great, no bar in pools. rooms basic, but clean. food not so good, ala cartes are average, limited menu. drinks are average. nice area, amazing massages just outside gate of resort, there is a small massage place, wow, 250 pecos WORTH EVERY PENNY. If your looking for luxury, not the place. But we paid $1000 canadian each, so for that price we cannot complain

Riu Palace Costa Mujeres: Great Family Resort

Everything was top notch - very clean, friendly staff - so many food choices at all meal times. Nightly shows were awesome. Foam pool party was a blast. Only negative think we found was that some of the services for the spa (hot tub etc) were only available at the Dunamar property. Also, not a lot of things to do for teens. Pool tables etc were again only at the Dunamar property. Only had a ping pong table at the Palace. Water park was so much fun too!

Iberostar Selection Paraiso Lindo: Everything you and you family could possibly want or need in a vacation

This place was amazing if you don’t mind the larger resorts. Food was good, entertainment was excellent, grounds were kept very clean. Accommodations were good. The only thing negative that I seen was the hotel REALLY tried hard to promote their services. It becomes a bother at times.

The Sens Riviera: Good hotel with number of the problems

Nice beach, not crowded, people are nice, nice pools Rooms were not so good: - no balcony - drawers could not be open or closed (because of the moisture) - lights are not not positions and useless for shaving in the morning - glass door on the bathroom is not good idea Hotel has problem with water leaking in the halls and rooms when raining Last day nobody woke us up to catch the bus for the airport; it happened to few other rooms; explanation was that there was no paper, never mind tha [... read more]t paper was written on when I booked alarm

Dreams Vallarta Bay Resort and Spa: I thought the employees and the food was the highlight of the NOW resort

I thought the employees were especially friendly and went out of their way to make you happy. The grounds and pool were maintained very well. There were many activities to choose from. The room was not maintained to a high degree but was acceptable. I enjoyed my stay and would return again.

Sandos Caracol Nature Resort and Water Park: Amazing Hotel

The food was great, the grounds were kept very clean , staff was very nice and helpful. Always something to do , evening were always in party mood. We had a great experience at this hotel and would definitely recommend it

Paradisus La Perla Adults Only Riviera Maya: Paradisus La Perla - Fabulous Resort

The hotel was superb, especially the Royal Service option. Our group of 4 girls were definitely pampered. Hector our Butler was outstanding making all reservations and helping us with our day. Rooms were gorgeous and so were the grounds. Restaurants were all good. Entertainment was low key. We all loved it.

Occidental at Xcaret Destination: Lovely Grounds... Room For Improvement

On an operational level, there were several bumps during our seven day All Inclusive stay. Honesty and transparency are important... The tone of our hospitality experience started from the start at check-in. Heard similar issues from other visiting guests. Perhaps the property was having a trying week? Sadly, I think Occidental at Xcaret just might be a tired resort with tired staff. Rooms are starting to fail, House-Keeping was spotty, Bartenders were inconsistent. Food is okay. Something for [... read more] everyone really. The lush grounds/animals add charm to this resort. The unique lagoon stands out as well. Having Xcaret Park next door was the highlight of this hotel.

Iberostar Waves Quetzal: Loved it

My husband and I thoroughly enjoyed this property. The property is meticulously kept. Staff are gracious and attentive. The food was fantastic and the beach and pool were both great. Only one sore spot was the noise from the pool area with music which is very loud on the beach and pool area and while some go to the resort for that purpose there were many who did not sign up for it. This was a small point however and would not prevent us from returning. As well the evening entertainment on smalle [... read more]r stages at both resort bars was a wonderful find. Extremely talented artist playing everything from Blues to Flamenco. Real gems which should be featured. As well the location was wonderful where you are surrounded by monkeys, Iguanas, turtles ,parrots ,peacocks and the list goes on. This was a great resort. We will return!

Grand Decameron Complex Bucerias Trademark: Good Resort

This resort is great as all is close the beach is amazing ! The bar often ran out of baileys and gin and would not have more till the next day a bummer to rush to get some while it’s left :( the big disappointment was the food and the a la cart for the same money I have had much better the staff was nice but very pushy to get tips example they will look and touch move the tip basket give you your drink and look and move it again as if to say I want a tip on every drink and when you do if it’ [... read more]s not enough they make you feel it’s not enough with the look on there face we are not cheap but when I give 20 pesos 1.40$ CAN and get the disappointment look I stopped tipping all together at that point I was insulted but over all it was ok for the money but I would have paid 200$ more for a better selection of food no steaks only steak was a flank steak it was good but not the best and you can only book your a la carts 2 days at a time the problem is it a cattle call to book at 8 am as get ready to wait in line for 45 min in the hot sun to try and hope to get what you want was not well set other resorts have a concierge at every building for this so no wait at this resort 2 people for 5 or 6 buildings all in all was good but with not much change in the food this place could be amazing I don’t think I will go back unless there is a change pics we looked at show nice steak and sea food the waiter said they stoped that I guess to save money so I was disappointed you will not get the great food you see in review pics keep that in mind if you don’t care for the food and it’s not important to you you will love this place I am not trying to dog this place at all but there is room for much improvement when looking at place the same price I was a flight attendant so have seen many places to understand what I was getting/ entertainment was great very nice shows

Grand Palladium Select Costa Mujeres: Family Selection gets 10 on 10!

We just got back from a one week vacation at the Family Selection Grand Palladium Costa Mujeres! Our 2-Storey room was simply gorgeous, clean and spacious! All the staff were authentically caring, fore coming and friendly! Service on the beach was quick and Ruby and Michael spoiled us all day long. Michelle and Fernanda, our concierges, could not have done a better job! They are exceptional! We felt that the resort is well organized and that the staff are happy and proud to work for the [... read more] GP group! Highly recommend this hotel! 5 stars

Catalonia Yucatan: Pompus and overated

Would not go back as I paid for all inclusive resort and the staff prevented me from many opportunities to enjoy the whole resort as it was off limits. Staff pretended to have my best interests however they took my money when they could, but if it was not in their best interest they refused me service.

Sandos Cancun: Great staff, Great beaches, Great resort!

My wife and I really enjoyed our stay at this resort. The Staff were always so nice and willing to help us enjoy our stay to the utmost. There was always one event or the other organized in the evenings to keep you well entertained, and the food was awesome too. There was a Japanese and an Italian restaurant with a la carte, as well as the regular restaurants with mexican style and international style food offerings. The view from our room was awesome, and the beach was great too. I would defini [... read more]tely visit this resort again.

Iberostar Selection Paraiso Lindo: Amazing Resort

This was our second year at this resort. We came back because of the service. The wait staff are efficient and friendly. Our favorite waiter for breakfast and lunch was Ishmel. He went out of his way to please us. The day time activities are good. Water exercise and the dance lessons were two of my favorites. I missed the cookies and cheesecake that were available in the lobby bar last year. The coffee house dose not have as nice pastries. Our rooms were well taken care of by the cleani [... read more]ng staff. Always something special on our bed when we walked in. Restaurants were very good.

Paradisus Cancun: Paradisus Cancun

This was a nice hotel however it was way too large and complicated to get around. Pools were nice. Nice beach. They were under renovation so restaurant choices were not so good. They had a lot of stairs to use and not all had railings

Wyndham Alltra Playa del Carmen: Great Resort

We really enjoyed our time here. Our room was beautiful, clean, spacious The Bella restaurant was EXCELLENT. coffee bar & 24 snack spot was a nice addition to food choices. Service by all resort employees was the BEST. so friendly, polite Pool area great too!! We would definately return for another vacation here

Dreams Playa Mujeres Golf and Spa: Amazing resort

This was our first time at Dreams Playa Mujeres in Mexico. We had an amazing time! The resort/rooms were modern, clean and spacious. We vacationed here the last week on October and we’re pleasantly surprised that the Resort was not busy(it’s was their low season) it felt like we had the resort to ourselves...no line ups for anything! The staff were friendly and accommodating. Food was in abundance and delicious....not all restaurants were open every night but that was understandable as the [... read more] Resort was not at capacity. Would definitely go back and/or try other Dream destinations! **Be aware that once you are checked in you will be asked to sit in on and encouraged to sign up for their unlimited vacation timeshare type deal....just say no unless of course you’re interested.

Ocean Coral Riviera Cancun: Good resort, disappointing restaurants

Having previously enjoyed a vacation at this hotel, after coming out of an extensive surgery 7 months ago we chose to meet some good friends here. The hotel is super clean, the grounds are immaculate, the four pools cater for everyone, or so I thought until one afternoon they decided to bring the party pool to the adults only "quiet" pool, this was not well recieved by the adult pool regular visitors. The buffet restaurant is quite good, the selection is extensive and in the main the service i [... read more]s fine save for a few offhand attitudes. Of the five restaurants we tried two were excellent, Sensei, the teppanyaki experience is well worth a visit, excellent service. Villa Marina, the steak house is also very good both for food and service. The crepery by the adult pool aspires to be something special, it is not although the bar service to those by the pool is very good. The Blue Moon "romantic dining" is anything but. Large loud tables and offhand service spoiled the experience, food was mediocre at best. The terrace Italian is a complete disaster, cooking at the table appeals to vacationers and it was mostly full but the food was terrible, as was the service, they served a 'dead' clam, the tortellini was hard rolls of 95% pasta, the spin inch and feta was really hard to find and harder to taste, two of us had carbonara so naturally it was cooked together however when it came to the plating 80% of the bacon was on one plate. The service provided by the lobby bar staff is second to non, Angelise and Manuela are exceptional waitresses, the bar men, sorry I don't remember their names were also very good. Carlos made our coffee at the bar each morning and he is exceptional also, a very pleasant young man always eager to please. Ou vacation was a success because of the company of our great friends and our reluctance to let the disappointments spoil it.

Sandos Caracol Nature Resort and Water Park: Great Week at Caracol

We recently spent a week at this great resort. Loved the jungle atmosphere and the many places to explore on the property. The entertainment quality was quite good for resort fare and there were enough included activities on the resort that we didn’t feel the need for any off resort excursions. Our goal was to relax and this was amply accomplished. Great service poolside and beachside (Select Club) with well poured drinks and a great variety of places to eat everyday. Everything was spotles [... read more]s from our room to the public areas and restrooms. Our room was large and well appointed but a bit bland in decor- not a big deal since we didn’t spend much time in there except to sleep! We absolutely loved the many animal encounters we were able to have at the resort- they definitely made our week!