Sandos Caracol Nature Resort and Water Park: Don't do it!

We have been travelling for many years to Mexico, DR, Cuba, as well as Asia and have to say, we were quite disappointed with this one. Normally, we can put bad things aside as we are travelling to underprivileged Countries but this one is not to the same standard as others. The pool was filthy, even my 10 and 8 year old kids did. To want to swim in it because it looked so cloudy. In the morning, sometimes, a man would come and brush the sides, we seen a vacuum twice only. The afternoon was  [... read more]filthy. My daughter had a rash and we suspected it was a heat rash, but then she was itchy where she did not even have a rash, so we paid to get a drug store to deliver calamine lotion for her as she was too uncomfortable. We stayed in an older part of the resort, which really showed its age. That is fine, but the a/c did not function well, and the fridge did not work at all. The buffet foods were mildly warm (even at the start of the opening hours) and very typical. These were our primary concerns. I have been travelling South for over 20 years and this is the first trip where I was deeply disappointed. I was going to write Jean and let him know so that he can inform others so hoping this will help him. Thank you Wendy O'Quinn

El Dorado Seaside Palms: Amazing Resort

Resort was great! Do not let the smaller entrance fool you, the resort is large beautiful and fantastic staff. The entire staff friendly, kind and enthusiastic. Food was fantastic and never had difficulty finding food, even with dietary restrictions. Great time, only down side is slightly rocky beach. I would go back in a second

Bahia Principe Explore Coba: Its amzing resort

Everthing is great we enjoy the time service really gud food is good to and drink and resturnt food is good to soo we enjoy all the stay and we have fun and my son like the pool and beach and we went to snorkly and chonte

Akumal Bay Beach and Spa Resort: Beautiful resort

We couldn't have ask for a nicer room. We were so close to the beach . It was not crowded, we were always able to find a chair on the beach . There were hammocks in front of our deck. The staff were always very friendly and wanted to do anything they could for you . Really enjoyed the week.

Grand Palladium Kantenah: Great Resort

I really enjoyed my stay! I was very impressed at the cleanliness at all parts of the resort. My only complaints would be that the a la carte restaurants aren't open for lunch so you can't go to all 9 in a week.

Blue Bay Grand Esmeralda: Blue Bay not so blue

Swimming at the beach is a priority to me but at this hotel was a HUGE disappointment. The beach water was brown and full of seaweed. The bottom was sandless rocky and muddy. I would have appreciated knowing this before booking this vacation. Other than the water this is a great place with plenty of swimming pool swimming.

Akumal Bay Beach and Spa Resort: Great Resort

We stayed at Akumal Bay Beach Resort March 26-April 2 2017 Great resort if you are looking for a small resort. Every room has an ocean view. We were in building 4. We had our own bar right outside our room. Resort was right on the beach no long walk to get to the water. Beach was rocky in front our building had to walk down the beach a little to swim. Snorkeling but you cannot use flippers. This is new this year. They are trying to preserve the reef and not stress the turtles. Food was [... read more] good. Never a problem getting a chair on the beach. We had our own pool at our building. No line-ups. When we arrived we were met by Abel who gave us a great tour of the resort. He was very helpful and pleasant.

Bahia Principe Explore Akumal: My family loved the Luxury Bahia Principe Akumal!

This is an extremely well kept hotel. The grounds were immaculate with some interesting wildlife to see daily (iguanas, coatis, sereques). The public areas were clean, the staff was friendly and attentive, the buffet had incredible variety, even for my son, who is a picky eater. The rooms were very nice. I had a few ants in mine, but we're in hot weather, so some of that is to be expected. The pools were very clean and the water was a nice temperature. Extra swim up bars would be nice, but th [... read more]e wait wasn't too long at the one there was. The beach was nice - sand not as soft as somewhere like Cuba, but still ok. The seaweed was raked up daily and you could do some snorkelling right off the beach. The shuttles around the resort were frequent, which was convenient on days on which we were too tired to walk from our lobby to our villa (or vice versa). I've stayed at a Sandals in St Lucia and I loved the Bahia Principe Akumal as much, if not more. All in all, it was lovely. The only bad thing I can say is that my trip wasn't longer :)

Sandos Playacar Beach Resort: Amazingly beautiful

The hotel was beautiful. The staff were exceptional with any questions we had . The food was good ! The beach was beyond and my whole experience was amazing . I recommend sandos to any family looking for a place to stay!

Grand Palladium Colonial: Paradise!!!!!!!!!!

This resort was absolutely amazing! Words can't even describe how great our experience was at the Grand Palladium Resort & Spa in Mexico. From the minute we entered foot in the front lobby we were treated with amazing service. The staff were so welcoming and friendly. The resort is well maintained and I mean extremely maintained. The gardens, pools, beach, rooms are all well taken care of. The staff here at the Grand Palladium work extremely hard making sure the resort is kept up with any genera [... read more]l maintenance, well groomed and manicured gardens and the resort in a whole exceeded all expectations. Exemplary standings to a fantastic resort! Never a dull moment in terms of the entertainment part of the resort. The shows were by far amazing and made our experience one we will never forget. The list could go on and on so I hope people who travel to this amazing resort have the same experience we had. We would definitely recommend this resort to others travelling to the Mayan Riveria.

Grand Palladium Kantenah: This was an Ok Resort

I traveled to this resort for a friend's wedding, and while it was ok, I feel that for the price that I paid it could've been better. It's a huge resort so be prepared for walking, or wait for the golf carts to transport you. The biggest downsides was the food and swim up bars.I'm 5'2 and the swim up bar must be 6' deep, so I could never walk back with me drink, stay in the middle of the pool without treading water (which means I couldn't enjoy my drink). The buffet got boring after 2 days sinc [... read more]e the food never changes. Also, the al la cartes are only open for dinner, which is annoying because the buffet food gets boring. Bring an extension cord because there's only 3 plugs in the room, and you have to unplug everything to use them. Also bring ziplocs to take snacks from the buffet, as there's no where to get snacks if the buffet is closed.

Bahia Principe Explore Tulum: Kind of an upset

The hotel staff were very friendly and staff by the pool were entertaining job well done. The food was alright, very repetitive and boring after the third day. Booked A la cart dinners the day I arrived and 2 reservations had to be made for 10pm towards the end of the week.. the pool areas were nice. bars seemed understaffed at times, drinks seemed watered down. in my opinion the most important part of the trip would be the beach, which I would have to say sucked. Considering I've been to other  [... read more]beaches in Tulum I was very surprised how rough and rocky the sand was and how tiny the actual swim area is. Also if I was aware of the neighbouring part of the resort Akumal I definitely would have booked it over Tulum. Left the resort multiple days and enjoyed the real beaches of Tulum 20 minutes to the south . usually 7 days feels short but not this time. I would say 3 star

Grand Palladium Kantenah: Stellar Property!

The Grand Palladium certainly lives up to its name! The stunning resort sits amidst lush oceanfront jungle. Designed with travelers in mind, ease of access, beautiful views, and first class service make every guest feel like a prince. The staff was accommodating, friendly, and eager to please. The rooms were luxurious, the amenities spotless, pools breathtaking, beaches endlesss, and drinks bottomless. Highly recommend!

Catalonia Yucatan: Very impressed

My expectations were modest after reading reviews on this site and others, so I have to say I was pleasantly surprised with the overall quality of this resort. The rooms were nothing special but they were clean and comfortable. The food was fantastic and there was always something to eat. Buffet breakfasts and lunches were great and Italian, Spanish, Mexican and Japanese specialty restaurants all exceeded expectations. The staff was excellent and most would greet you with a smile, no matter [... read more] what kind of day they were having. The grounds were clean and the pools were nice, albeit a little warm for my liking. I'm not one to complain but there were a couple of suggestions I'd like to offer hotel management. We arrived at the resort at 11 a.m. and couldn't get into our room until 3 p.m. This was a pain and should be an easy fix. Resort management knows which rooms will be empty so get them done first so new guests don't have to sit around for four hours after arrival. This sucked because we had to be at the Toronto airport at 3 a.m. and hadn't slept at all. The other disappointment came when I asked for a room change because I had requested a king bed and received two queens. The front desk told me to return Sunday (in two days), which I did, only to be told that I was supposed to return Saturday. This was not true. After a bit of back and forth, a king room miraculously became available and all was good. It was enough to tick me off for a few minutes but it was forgotten after a few shots of good tequila (ask for it). Another suggestion for management would be to make the party pool a little more lively. Activities stopped around 1 p.m. most days and the pool went quiet for a few hours. This prompted people with their annoying pill speakers to take over and force the rest of us to listen to country music. When in Mexico, the last thing I want to hear is some hillbilly singing about trucks and blue jeans. Overall, a great experience.

Barcelo Maya Caribe: Couldn't ask for more.

The resort was great, clean and lots to do. Buffet was beyond expectations. Staff were happy and attentive. Enjoyed sailing the included hobby catamaran. Lots of shade on the beach and available chairs. Roach in the room. Slow check in.

Bahia Principe Explore Coba: Excellent resort for a family trip!

The grounds were beautiful, the room was great and we really enjoyed the space to wander around and explore. We spent lots of time on the beautiful beach, which was no trouble to get to walking or by shuttle. The staff were amazing. I would definitely go back to this resort.

Catalonia Playa Maroma: Great vacation spot!

The grounds were beautiful and well maintained. The rooms a good size and kept very clean. The food was quite good as well in the à la cartes and the buffets. Beach service for drinks was slow, despite the bar not being that busy and the waiter did not appear to be busy with other guests. The only complaint about the pool is not enough parasols. Spots with parasols were taken early and towels left all day. I appreciate pool staff to remove towels after 1 hour of chair not in use. On the beach t [... read more]here were sufficient trees for shade if you wanted it and didn't have a hut cover.

Bahia Principe Explore Coba: Good Resort

Hotel very clean. Maid service was excellent. Beach terrible. Last time we were at the Coba , the Coba beach was the better part of the beach. They changed the Coba beach to the Luxury Akumel . That was disappointing. Plenty of food. Bar service and food service not very good. Only 1 bartender at each bar. Food service: they very seldom came back to ask you if you wanted anything else to drink. First time we stayed at the Golden Club. Very disappointing.

Sandos Caracol Nature Resort and Water Park: LOVED IT!!!

We had such a great time at this resort! Snorkeling in the on-site cenotes, canoe rides in the river, monkey watching, seeing some ruins that were also on-site. The food was good and there were tons of options. The staff were super friendly and unbelievable accommodating and helpful. The rooms were nice and clean and spacious. The resort was big, and always clean. There are jugs of water in every room, and the bar fridge is re-stocked daily as well. The gym facilities were good and well used. W [... read more]e were sad to have to leave and look forward to returning.

Sandos Caracol Nature Resort and Water Park: INCREDIBLE RESORT!!!

I am not sure I have enough words to express how incredible this resort was! Lush. Clean. Great amenities. Monkey's swinging freely in the trees above you, and even walking the pathways beside you! The entertainment was fantastic, the service was phenomenal! The food was better than we had expected at the buffets and the al la carte's were amazing! Vendors that were allowed on the resort were friendly and NEVER pushy! The Beach was rocky due to the hurricane several years ago, but beautiful swi [... read more]mming areas are just a minutes walk down the beach to the right. I brought two teenagers with me (16 & 18) and they loved every minute of it! We would return in a heartbeat! We've been home just three days, and have already recommended this resort to many friends!